The Orchid Hotel
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Swimming pool [outdoor] The Orchid Hotel
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7.7
Very good
/10
(754 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - 1 kilometers from city center
Parking
FREE
  • Consulate of Greek360 m
  • Mod'Art International1.01 km
  • Ville Parle Railway Station1.14 km
  • Shree Rama Jain Dev Sthan1.21 km
  • Parla Jin Mandir1.28 km
  • Mount Carmel Church1.41 km
  • Nanavati Hospital1.54 km
  • Rochiram's Shopping Centre1.6 km
  • Gurudev Datta Mandir1.61 km
  • Prime Mall1.73 km
  • Free Wi-Fi
    2018

    The Orchid Hotel

    70-c Nehru Road, Vile Parle, East Mumbai , Andheri East, Mumbai, India, 400099 - See map

    5 travelers looked at this property within the last 36 hours for various dates

    Book now before it's too late!

    "Very friendly and helpful staff, efficient service and comfy stay"
    Robert - 01 January 2019
    Exceptional reputation
    Recommended by 83% of guests
    Very good cleanliness
    7.8 rating for cleanliness
    • Airport transfer

    • Located in heart of Mumbai

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Property ranking|Compared to 4,001 Mumbai properties
    See all rankings
    Location score
    8.4/10
    Cleanliness score
    7.8/10
    Room comfort score
    7.5/10
    Value for money score
    7.4/10
    Better than
    99
    %
    of Mumbai properties
    Better than
    98
    %
    of Mumbai properties
    Better than
    98
    %
    of Mumbai properties
    Better than
    97
    %
    of Mumbai properties
    Value for money7.4
    Distance to city center3.0 Km
    Location rating8.4
    Nearest airportChhatrapati Shivaji International Airport (BOM)
    Distance to airport2.1 km

    Rooms available at The Orchid Hotel

    7.5
    Very good
    Room comfort & quality
    Suite with Club Lounge Access
    Suite with Club Lounge Access
    ...
    • Room size: 67 m²/721 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Room
    Club Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Premier Room
    Premier Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard Double Room (double bed)
    Standard Double Room (double bed)
    ...
    • Separate shower/bathtub
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    Orchid Suite
    Orchid Suite
    ...
    • Separate shower/bathtub
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    Club Prive Suite
    Club Prive Suite
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Standard Double
    Standard Double
    ...
    • Separate shower/bathtub
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    What people love about The Orchid Hotel

    • 10.0
      Exceptional
      Spaciousness

      "Rooms and spacious with a decent sized sitting area ."

      Aarfat

      |

      09 January 2019

    • 6.0
      Review score

      "All the guest services were good (and special mention to the courtesy extended Ms Samantha in arranging one of my family meeting at the Hotel)."

      Lejo D.

      |

      25 April 2017

    • 10.0
      Exceptional
      Staff 

      "Friendly staff & nice ambient !"

      Ana-Magdalena

      |

      09 February 2017

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    More about The Orchid Hotel

    More about The Orchid Hotel

    10.0
    Exceptional

    "Perfect staff who were always willing to help you with all r..."

    Reenal

    |

    11 January 2019

    An overview

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    What they offer

    8.4
    Excellent
    Breakfast

    "Awesome breakfast buffet."

    sanal

    |

    22 October 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental

    Restaurants on site

    Boulevard
    Cuisine:Asian, Indian, International
    Menu:Buffet, A-la-carte
    South of Vindhyas
    Cuisine:Asian, Indian
    Menu:Buffet
    Mostly Grills
    Cuisine:American, Asian, Indian
    Menu:Buffet
    Merlins
    Menu:Buffet

    Nearby restaurants

    Indian cuisine
    Indian cuisine
    South of Vindhyas
    150 m Indian, Vegetarian
    K K Punjab
    430 m Indian
    Kamat Hotel India Restaurant
    560 m Indian
    Chinese cuisine
    Chinese cuisine
    Crunchy Munchy
    250 m Chinese, Vegetarian
    Taste Factory
    270 m Chinese, Fast food, Pizza
    Vedaa's Fine Dining
    450 m Chinese, Seafood
    Vegetarian food
    Vegetarian food
    Adhar Udupi Refreshment
    880 m Vegetarian
    Purepur Kolhapur
    1.1 km Vegetarian
    Airport Restaurant
    1.1 km Vegetarian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of The Orchid Hotel from real guests

    Overall rating
    7.4
    Very good
    From 3921 reviews
    Provided by verified guests of
    Agoda Reviews (754)Booking.com Reviews (2067)
    Rating via Agoda7.7
    /
    10
    Cleanliness7.8
    Facilities7.5
    Location8.4
    Room comfort and quality7.5
    Service7.7
    Value for money7.4
    High score for Mumbai
    Rating
    9+ Exceptional (96)
    8-9 Excellent (64)
    7-8 Very Good (115)
    6-7 Good (41)
    <6 Below Expectation (91)
    Time of the year
    Mar - May (86)
    Jun - Aug (91)
    Sep - Nov (107)
    Dec - Feb (123)
    All guests (754)
    All room types
    All languages

    Show reviews that mention 

    Showing 407 verified guest comments
    12345
    8.0
    Excellent
    Yujin from South Korea
    Business traveler
    Deluxe Room
    Stayed 6 nights in June 2019

    Enjoyable in summer time. Liked Rooftop bar & its night view. Specially I liked pool & steam sauna”

    General facilities are pretty ok. But it is not that so good. Value wise, it was fine. Only morning buffet is too boring. I stayed for 6 night 7 days. Even 1 momth back I stayed 4 night 5 days. Yet, food was pretty boring.

    Reviewed June 27, 2019

    Dear Yujin, Namaskar! Thank you for your valued feedback, I am sorry that we could not exceed your expectations on this visit. We do however take all your feedback on board. It is only through such feedback that we are able to constantly improve our product and service. We value your patronage as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

    Responded September 05, 2019
    The Orchid Hotel
    7.2
    Very good
    Chu from Singapore
    Business traveler
    Deluxe Room
    Stayed 3 nights in June 2019

    Very good”

    Affordable room's rate, but the hotel's design may be a little old. Generally, everything is fine.

    Reviewed July 15, 2019

    Dear Chu, Namaskar! Thank you for taking time out and giving us your fabulous feedback. We are delighted with your words of praise that glorify us as an excellent service provider. Your distinct likeness for our service and standards will serve a boost to continue our personalized service initiatives. We cherish your thoughts as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

    Responded September 05, 2019
    The Orchid Hotel
    8.8
    Excellent
    Nandan from India
    Solo traveler
    Deluxe Room
    Stayed 1 night in May 2019

    Nice place... Good people”

    I have stayed multiple times in this hotel and every time I have been extremely satisfied. Place is nice, clean and comfortable. Staff is very polite and very non intruding. Food is good. Price is reasonable.

    Reviewed May 05, 2019
    9.2
    Exceptional
    Ashok from India
    Family with young children
    Deluxe Room
    Stayed 3 nights in January 2019

    Very good location”

    Grand five star hotel, good food, beautifully maintained. Great roof top restaurant with polite staffs. Drawback: Old and in pathetic condition sofa in the room. Shower mixer not working properly. Even after opening both taps (hot & cold), for a few seconds water from shower was either very hot or cold. It was repeating intermittently.

    Reviewed January 22, 2019
    9.2
    Exceptional
    Rajendra from India
    Business traveler
    Deluxe Room
    Stayed 1 night in September 2018

    Great Hospitality ”

    This hotel is situated at very strategic location and well connected to Airport and Railways. Hospitality from staff is extremely good with all facilities. Variety in Breakfast and quality awesome. Need to be cost economical on few transportation system like transfer to International airport, which is extremely expensive. Guests from hotel have to search for economical transportation and this does lead to issues. Hotel Management should take this feedback seriously and make it more convenient.

    Reviewed October 01, 2018
    8.0
    Excellent
    Vikram from Singapore
    Couple
    Deluxe Room
    Stayed 3 nights in July 2019

    Very good”

    Great Value for money. Very close to the airport. Does have an old feel to it. Wish the bar was better.

    Reviewed July 17, 2019

    Dear Vikram, Namaskar! Thank you for taking time out and giving us your valuable feedback. We value your cherished notes that proclaim us to be personalized and value for money. As we continue our journey towards consistency and customization in rendered services, we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

    Responded September 05, 2019
    The Orchid Hotel
    8.4
    Excellent
    Santosh from India
    Business traveler
    Deluxe Room
    Stayed 2 nights in May 2019

    GST Invoice”

    The hotel refused to issue GST invoice despite confirming over phone before the booking that the invoice will be issued.

    Reviewed May 30, 2019
    8.4
    Excellent
    Fitzgerald from India
    Solo traveler
    Executive Room
    Stayed 3 nights in May 2019

    Excellent”

    The staff at the boulevard restaurant was average.

    Reviewed May 13, 2019
    8.8
    Excellent
    SAJID from India
    Business traveler
    Deluxe Room
    Stayed 2 nights in October 2018

    Good location”

    Good location but sometime prices r high

    Reviewed May 09, 2019
    8.8
    Excellent
    SAJID from India
    Business traveler
    Deluxe Room
    Stayed 1 night in October 2018

    Good hotel”

    Good location and good silent pleasant stay

    Reviewed May 09, 2019
    10.0
    Exceptional
    Rajendra from India
    Business traveler
    Executive Room
    Stayed 2 nights in July 2018

    Great hotel and variety of food especially breakfast choices . Exclusive breakfast of Vindhya delic”

    Hospitality and room comfort was great. Neatness and attitude of staff very good. Location is also very strategic. Overall, good value for money. However, need to be more prompt on confirmation of reservation while extending the stay and not linger on

    Reviewed July 08, 2018
    8.0
    Excellent
    pramod from India
    Business traveler
    Deluxe Room
    Stayed 1 night in September 2014

    Near airport, Value for money”

    Location & reasonably good ambiance

    It was good. However there were few issues like a) At reception and check-in counter - staff is less so it took long time b) The gentleman at check-in counter allotted wrong room, which was later changed to another room (smocking) and again changed to third room. The location and hotel is good value for money, I stay in this hotel quite regularly and almost every time I face check-in issue. Over all god hotel to stay.

    Reviewed September 12, 2014
    8.7
    Excellent
    pramod from India
    Business traveler
    Deluxe Room
    Stayed 1 night in March 2014

    comfortable stay. Excellent room and facilities.”

    Location, Room Size and cleanness, Good staff

    It was comfortable stay. I have staying in this hotel on regular basis. Proximity to Airport and Business Center like BKC makes life comfortable specially when you are travelling for business purpose.

    Reviewed March 10, 2014
    9.0
    Exceptional
    Najeeb from Sri Lanka
    Business traveler
    Deluxe Room
    Stayed 1 night in September 2012

    Levely and friendly staff with 7 star service”

    Well trained staff

    Very friendly staff and excellent room service. Excellent for business traveller. Every need for business traveller the staff will served within a minute. The location and road are not good due to non facility of the government

    Reviewed September 16, 2012
    9.2
    Exceptional
    Sagar from India
    Couple
    Deluxe Room
    Stayed 3 nights in February 2019

    Perfect location. Amazing staff. Terrific food. Only down side was below part noise insulation. ”

    Food at The Boulevard was terrific. We had South of Vindhyas on our mind as well but couldn't make it as we had little time on hand. Staff at the hotel is very courteous and well trained. So much so that I still remember names of some people - Rehman from Boulevard, Leslie who helped me with digital key problem and Ashok the house keeping staff. Only issue I see is bad sound insulation. Maybe we were staying at the older wing of the hotel and the new part maybe better. But in my room I could hear noises from the lobby, upper and adjacent rooms. Btw I passed by Mr Kamat during my stay but wasn't sure if it was him. Later I asked a manager to confirm. He was with some other guests and I was pleased to see how much he cared for his guests.

    Reviewed February 24, 2019
    9.2
    Exceptional
    Innovision from India
    Business traveler
    Deluxe Room
    Stayed 4 nights in January 2019

    Guest Signature ”

    I had a guest at your hotel Orchid. Unfortunately, the Tax invoice did not have the signature of the guest at the time of check out. I am told by your staff that if payment is done electronically, the signature of the guest will not show on the invoice. The reason for requesting for a Tax invoice is for the purpose of Audit. Hence; make sure that the guest signs before check out. Overall: Hotel and Service was GOOD.

    Reviewed February 08, 2019
    3.6
    David from United Kingdom
    Couple
    Premier Room
    Stayed 1 night in January 2019

    Misleading Photos on Agoda”

    This is a small hotel, down a side road in a run down wasteland area. It is very old & tired. When we arrived there was no furniture in the lobby. Later after my observation some appeared. No towels in the room. When they were delivered they were old & worn out. The price of this hotel on Agoda was 500% more expensive that on Trivago, which we only found after paying the hotel as they demanded full payment at check in. I never felt safe here and left early.

    Reviewed January 13, 2019

    Dear David, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. we are apologetic that certain aspects of the hotel did not live upto your expectations. Further to your feedback, we wish to keep you informed that as a process we do take a pre authorization on your card which includes the stay rate and some amount for extra services that you might avail during your stay with us. The same is however released if not utilized. We also like to highlight that the safety and security of our guests is of utmost importance and under no circumstances will this be compromised on. On account of the inconveniences faced we would like to make your next stay with us special and memorable thereby redeeming ourselves of the disservice. We cherish your thoughts as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

    Show more
    The Orchid Hotel
    10.0
    Exceptional
    Aarfat from United States
    Family with teens
    Deluxe Room
    Stayed 8 nights in December 2018

    Spacious rooms and excellent service ”

    Rooms and spacious with a decent sized sitting area . Check-in and checkout were easy and handled very professionally. The guys at the front desk. Kaplak, farhan, Nadeem and sagar are all very helpful. We stayed for 9 nights and had 2 adjacent rooms . Room we’re thoroughly cleaned and -Emelia, the House keeping supervisor was very courteous and would provide extra towels and toiletries whenever we needed Finally Orchid has 4 restaurants which expectional food in line with what you can expect at any Kamath restaurant around the world . We were allowed to have breakfast at 2 restaurants so always had a variety . South of The Vindhayas is a great restaurant to visit even if you are not staying there . It provides and South Indian Style cuisine in a sit down buffet style . All and all a very good vacation experience

    Reviewed January 09, 2019

    Dear Aarfat, Namaskar! Thank you for taking time out and giving us your valuable feedback. We are delighted with your positive views and comments that glorify our service standards and amplify the personalized care and attention provided. Your generous feedback has been well received and will install the confidence in us to create such memorable experiences for all visiting guests. We thrive on the principle of personalisation and your stay narration is a true testament of what we envision as the grade of service. We wish you the very best as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai

    Responded September 04, 2019
    The Orchid Hotel
    4.4
    Hong from Australia
    Couple
    Deluxe Room
    Stayed 1 night in December 2018

    Not worth the money ”

    Had only few hours for transit, probably they gave us the worst hotel room, aircon was so loud, and lights were not working properly, just very bad experience, only good point is the free ride to the domestic airport next day.

    Reviewed December 11, 2018
    9.6
    Exceptional
    Anjali from India
    Business traveler
    Deluxe Room
    Stayed 2 nights in December 2018

    The staff was courteous was very courteous and food tasty especially the South Indian delicacies. ”

    The proximity to the airport helped. Staff and their hospitality was par excellence. Food was tasty too. Some dishes were expensive. Considering the weather of Mumbai in mind and that the hotel is mostly carpeted, the housekeeping should pay more attention to smell of dampness in the bathrooms. It would be good if a few frangrance dispensers are placed in bathrooms too. Rest all was very good.

    Reviewed December 04, 2018
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Basilica of Mount Mary Bandra
    • Ville Parle Railway Station is within 1.14 km