Apartment/Flat

The Pines @ Fraser's Hill

3.5 stars out of 5
Jalan Pecah Batu, Fraser Hill City Center, Fraser Hill, Malaysia, 49000

Highlights

Great View

Separate living room

Balcony/terrace

Squash court

Yoga room

Space & Rooms
Apartment/Flat
(Room size: 140 m²/1507 ft²)
3 bedrooms
2 bathrooms
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Bathroom and toiletries
Additional bathroom, Additional toilet, Bathtub, Cleaning products, Mirror, Private bathroom, Shared bathroom
+3

Facilities

Internet access

Free parking

Spa

Fitness center

Restaurant

Yoga room

Golf course (within 3 km)

Kitchenette

About us

Escape to The Pines @ Fraser's Hill, where charming colonial architecture meets lush greenery in the heart of the city center. Ideal for two travelers seeking tranquility, this hotel offers spacious rooms with stunning mountain views and a private balcony perfect for BBQs. Indulge in fine dining at the on-site restaurant, while a state-of-the-art fitness center and rejuvenating steam room ensure relaxation and wellness. Discover the recommended steamboat restaurant nestled in a serene landscape, making your stay truly unforgettable. Experience the cool mountain air and natural beauty of Fraser's Hill—your perfect retreat awaits! [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

10 travelers have booked today.

Location 7.8
Service 7.8
Value for money 7.3
Cleanliness 6.8

Based on 952 verified reviews

Location

7.8

Service

7.8

Value for money

7.3

Cleanliness

6.8

Facilities

6.4

Check-in:

15:00 to 20:00

Check-out:

until 12:00
See map

7.8Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Fraser Hill Golf Course
710 m
Fountain Garden
900 m
Fraser's Hill
930 m
Masjid Sultan Mahmud Bukit Fraser
960 m
Taman Awam Jalan Pokok Pines
960 m

Good to know

Value for money7.3
Location rating7.8

Rooms available at The Pines @ Fraser's Hill

3-Bedroom Apartment
...
  • Room size: 140 m²/1507 ft²
  • Valley view
  • 2 single beds & 2 single be...
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Campsite 1 - Facility, Not Room
...
  • Mountain view
Enter dates to see prices
Family Apartment
...
  • Room size: 149 m²/1604 ft²
  • 6 single beds
  • 6 single beds
Enter dates to see prices
Standard
...
  • Valley view
Enter dates to see prices
Family Apartment (6 Twin Beds)
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • 1 single bed
    • 1 single bed
    Enter dates to see prices
    Deluxe Twin Room
    ...
    • 2 single beds
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    The Pines @ Fraser's Hill has a wide selection of cuisines for you to experience while lounging at this property, which include Western cuisine, International cuisine, Chinese cuisine, Buffet in restaurant, and Asian cuisine.

    Verified past guests that have stayed at The Pines @ Fraser's Hill had an average nightly stay of 1 night at this property.

    The average room rate for The Pines @ Fraser's Hill in the past month is 130.69 MYR, compared to city's average of 303.17 MYR.

    The Pines @ Fraser's Hill supports up to 3, with payment card options such as Visa, Cash, and MasterCard.

    68.0% of our verified customer critiques have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for The Pines @ Fraser's Hill down in the review section.

    100.0% of our past customer assessments have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for The Pines @ Fraser's Hill down in the review section.

    Verified solo travelers that have stayed at this property have given The Pines @ Fraser's Hill an average rating of 8.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

    Past group travelers that have stayed at this property have given The Pines @ Fraser's Hill an average rating of 7.2. You can find more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

    Past local visitors that have stayed at this property have given The Pines @ Fraser's Hill an average rating of 7.3. You can look up on more in depth customer ratings, and remarks for this property down in the review section.

    The closest airport to The Pines @ Fraser's Hill is Sultan Abdul Aziz Shah Airport, 69.0 km away.

    More about The Pines @ Fraser's Hill

    More about The Pines @ Fraser's Hill

    The Pines @ Fraser's Hill: A Tranquil Retreat in the Heart of Nature

    Nestled amidst the scenic beauty of Fraser Hill, Malaysia, The Pines @ Fraser's Hill is a 4-star hotel that offers a tranquil retreat for those seeking a peaceful getaway. With its charming architecture and lush surroundings, this hotel provides a perfect escape from the hustle and bustle of city life. Built in 1987, The Pines @ Fraser's Hill has been a beloved destination for travelers looking to immerse themselves in the serene ambiance of the hill station. The hotel underwent a major renovation in 2019, ensuring that guests can enjoy modern comforts while still being surrounded by the natural beauty of the area. Check-in at The Pines @ Fraser's Hill begins at 02:00 PM, allowing guests to settle in and start their vacation at their own pace. The warm and welcoming staff will be there to assist you upon arrival, ensuring a smooth check-in process. When it's time to bid farewell to this idyllic retreat, check-out is until 12:00 PM, giving you ample time to savor your final moments in this picturesque setting. Please note that The Pines @ Fraser's Hill has a child policy in place. While children are welcome to stay at the hotel, they may be subject to additional charges. The hotel does not allow children to stay free of charge, ensuring a peaceful and uninterrupted experience for all guests. With its serene location, comfortable accommodations, and impeccable service, The Pines @ Fraser's Hill is the perfect destination for those seeking a peaceful escape amidst nature's embrace. Whether you're looking to relax and unwind or embark on exciting outdoor adventures, this hotel provides the ideal base for exploring the beauty of Fraser Hill.

    Unwind and Rejuvenate with The Pines @ Fraser's Hill's Exceptional Entertainment Facilities

    At The Pines @ Fraser's Hill, guests are treated to a range of exceptional entertainment facilities that are designed to offer relaxation, excitement, and rejuvenation. Step into our steam room and let the warm, soothing steam envelop your body, melting away any stress or tension. The steam room is the perfect place to unwind after a long day of exploring the beautiful surroundings of Fraser Hill. Take a moment to indulge in this tranquil oasis, where the healing properties of steam will leave you feeling refreshed and revitalized. Whether you prefer a solo retreat or a bonding session with friends or family, the steam room at The Pines @ Fraser's Hill is the ultimate escape for relaxation and rejuvenation.

    Stay Active at The Pines @ Fraser's Hill's Sports Facilities

    At The Pines @ Fraser's Hill, guests can stay active and maintain their fitness routine with the hotel's excellent sports facilities. Whether you are a yoga enthusiast or a fitness enthusiast, this hotel has got you covered. For those who prefer a more calming and meditative exercise, the hotel offers a well-equipped yoga room. Here, you can find the perfect balance between mind and body as you practice your poses and find inner peace. The serene atmosphere of the yoga room, combined with the beautiful surroundings of Fraser Hill, creates the ideal ambiance for a rejuvenating yoga session. If you are looking for a more intense workout, head to the fitness center. Equipped with state-of-the-art exercise machines and equipment, this fitness center provides everything you need to break a sweat and stay in shape. Whether you prefer cardio exercises or strength training, you will find a wide range of options to suit your fitness goals. Please note that there may be an additional charge for using the fitness center, but the facilities and amenities are well worth the cost. At The Pines @ Fraser's Hill, you can maintain your fitness routine and enjoy a variety of sports facilities that cater to your needs. Whether you prefer a peaceful yoga session or an intense workout at the fitness center, this hotel has something for everyone. So pack your workout gear and get ready to stay active during your stay at The Pines @ Fraser's Hill.

    Modern Amenities and Connectivity at The Pines @ Fraser's Hill

    At The Pines @ Fraser's Hill, we understand the importance of staying connected, even when surrounded by the serene beauty of nature. That's why we offer complimentary Wi-Fi in all public areas, ensuring that you can easily stay in touch with your loved ones or catch up on work emails. Whether you're relaxing in the lobby, enjoying a meal at our restaurant, or lounging by the pool, you can stay connected and share your memorable moments with friends and family. In addition to Wi-Fi, The Pines @ Fraser's Hill also provides a range of other convenience facilities to enhance your stay. Our 24-hour front desk is always ready to assist you with any inquiries or requests, ensuring that you have a hassle-free experience throughout your stay. For those who prefer to explore the surrounding area, we offer bicycle rentals, allowing you to easily discover the natural wonders of Fraser Hill at your own pace. And after a day of adventure, you can unwind and rejuvenate at our spa and wellness center, where you can indulge in a variety of relaxing treatments and therapies. With our modern amenities and connectivity options, The Pines @ Fraser's Hill is the perfect destination for both leisure and business travelers seeking a comfortable and convenient stay amidst the tranquility of nature.

    Convenient Transport Facilities at The Pines @ Fraser's Hill

    At The Pines @ Fraser's Hill, guests can enjoy a hassle-free stay with convenient transport facilities. The hotel offers a spacious car park onsite, ensuring that guests have a secure place to park their vehicles throughout their stay. What's even better is that the car park is free of charge, providing guests with an added convenience and saving them from any additional expenses. Whether you're arriving in your own vehicle or renting one during your stay, The Pines @ Fraser's Hill has got you covered. With self-parking available, guests can easily navigate the beautiful surroundings and explore the charming town at their own pace. The well-maintained car park ensures that guests can park their vehicles with peace of mind, allowing them to fully enjoy their time at this picturesque destination.





    Indulge in Culinary Delights at The Pines @ Fraser's Hill

    At The Pines @ Fraser's Hill, dining is an experience that tantalizes the taste buds and leaves guests craving for more. The hotel boasts a stylish and sophisticated restaurant that offers a diverse menu of delectable dishes, ensuring there is something to satisfy every palate. Step into the elegant dining space and be greeted by a warm and inviting ambiance. The restaurant's talented chefs curate a menu that showcases the best of local and international cuisines, using only the freshest ingredients. From traditional Malaysian delicacies to international favorites, every dish is prepared with meticulous attention to detail, ensuring a memorable dining experience. Whether you are in the mood for a hearty breakfast, a leisurely lunch, or a romantic dinner, the restaurant at The Pines @ Fraser's Hill has it all. Indulge in a sumptuous buffet spread or choose from an extensive à la carte menu. The attentive and friendly staff are always on hand to recommend the perfect wine pairing or cater to any dietary requirements. With its impeccable service and mouthwatering dishes, the restaurant at The Pines @ Fraser's Hill is a culinary haven that will leave you craving for more.

    Spacious and Comfortable 3-Bedroom Apartments at The Pines @ Fraser's Hill

    Escape to the serene and picturesque Fraser Hill and indulge in the spacious and comfortable 3-bedroom apartments at The Pines @ Fraser's Hill. With a generous size of 140 square meters, these apartments provide ample space for you and your loved ones to relax and unwind. Each apartment features 3 separate bedrooms, each furnished with 2 single beds, ensuring a peaceful and restful night's sleep. The tastefully decorated interiors create a cozy and inviting ambiance, making you feel right at home. Whether you are traveling with family or friends, these apartments offer the perfect retreat for a memorable stay in Fraser Hill. Booking these delightful 3-bedroom apartments at The Pines @ Fraser's Hill on Agoda is not only convenient but also offers you the best prices available. With Agoda's competitive rates and easy booking process, you can enjoy a hassle-free experience while securing the perfect accommodation for your getaway. So don't miss out on this fantastic opportunity to experience the tranquility of Fraser Hill in the comfort of these spacious apartments.

    Exploring Fraser Hill City Center: A Charming Retreat in the Hills

    Nestled in the heart of the lush highlands, Fraser Hill City Center is a vibrant hub that perfectly encapsulates the quaint charm of this hill station. Surrounded by verdant forests and rolling hills, the city center is a delightful blend of colonial architecture and modern amenities, offering visitors a unique glimpse into the rich history and culture of the area. Stroll along the picturesque streets lined with charming shops, cozy cafes, and local artisans showcasing their crafts, where you can savor the flavors of traditional Malaysian cuisine or indulge in a warm cup of tea while soaking in the breathtaking mountain views. The City Center is also a gateway to a plethora of outdoor activities that Fraser Hill is renowned for. Just a short walk away, you can explore the lush trails of the surrounding rainforest, perfect for hiking enthusiasts and nature lovers alike. Birdwatchers will be delighted by the variety of avian species that call this region home, making it a paradise for birding. Don't miss the opportunity to visit the iconic clock tower and the nearby golf course, which offers a unique golfing experience amidst the stunning backdrop of undulating hills. Whether you are seeking adventure or a peaceful retreat, Fraser Hill City Center is the ideal starting point for your exploration of this enchanting hill station.

    Getting to The Pines @ Fraser's Hill from Nearby Airports

    Traveling to The Pines @ Fraser's Hill is a delightful journey that begins at the nearest airport, Sultan Abdul Aziz Shah Airport (SZB), located approximately 90 kilometers away. Upon landing, you can opt for a taxi or a private transfer, which will whisk you away through the lush landscapes of Malaysia. The drive typically takes around 1.5 to 2 hours, offering picturesque views of the rolling hills and vibrant greenery that characterize the region. As you ascend towards Fraser Hill, the air will become cooler, and the refreshing scent of pine trees will greet you, setting the stage for a serene getaway. For those flying into Kuala Lumpur International Airport (KUL), which is about 120 kilometers from The Pines, the journey is equally enchanting. After disembarking, you can take a bus or a taxi to a nearby town, such as Raub, where you may find additional transportation options. Alternatively, consider renting a car for a more flexible travel experience. The drive from Kuala Lumpur will take approximately 2 to 2.5 hours, allowing you to soak in the scenic beauty of Malaysia's highlands. Whichever airport you choose, your adventure to The Pines @ Fraser's Hill promises to be a memorable start to your stay in this charming hill resort.

    Explore the Natural Beauty and Serenity of Fraser Hill at The Pines @ Fraser's Hill

    Nestled amidst the breathtaking landscapes of Fraser Hill, The Pines @ Fraser's Hill offers a tranquil retreat surrounded by several captivating landmarks and attractions. One of the notable landmarks nearby is Allan's Water, a picturesque lake that provides a serene environment for a leisurely stroll or a peaceful picnic. Visitors can also rent a boat from Allan's Water Boat Rental and explore the crystal-clear waters, immersing themselves in the tranquility of nature. For those seeking outdoor adventures, Taman Awam Jalan Pokok Pines is a must-visit attraction. This beautiful park offers lush greenery, well-maintained gardens, and a playground, making it an ideal spot for families to relax and enjoy quality time together. Nature enthusiasts can embark on a trek to the enchanting Jeriau Waterfall, where they can bask in the refreshing mist and marvel at the cascading waters. If you're in search of breathtaking panoramic views, head to the View Point, where you can witness the mesmerizing beauty of Fraser Hill from a higher vantage point. For a cultural experience, a visit to Masjid Sultan Mahmud Bukit Fraser is highly recommended, where you can admire the stunning architecture and learn about the local Muslim community. Whether you're a nature lover, adventure seeker, or simply looking for a peaceful escape, The Pines @ Fraser's Hill's surrounding landmarks and attractions offer a diverse range of experiences that will leave you captivated and rejuvenated.





    Delicious Dining Options at The Pines @ Fraser's Hill

    When it comes to dining options, The Pines @ Fraser's Hill has you covered. Just steps away from the hotel, you'll find a variety of restaurants that will satisfy your cravings. Arzed Restaurant, located right next door, offers a delightful menu of local and international dishes. Whether you're in the mood for mouthwatering Malaysian cuisine or flavorful Western fare, Arzed Restaurant has something for everyone. If you're looking for a cozy and charming dining experience, head over to Scott's, a rustic restaurant that specializes in hearty comfort food. Indulge in their signature dishes like tender grilled steaks and creamy pasta. For a taste of authentic Malaysian flavors, make sure to visit Kedai Makan Hamzah, a local favorite known for its delicious traditional dishes. From fragrant nasi lemak to spicy rendang, you'll be treated to an array of tantalizing flavors. With these fantastic dining options just a stone's throw away, The Pines @ Fraser's Hill is the perfect choice for food lovers.





    Affordable Luxury at The Pines @ Fraser's Hill

    Experience the perfect blend of comfort, luxury, and affordability at The Pines @ Fraser's Hill. With an average price of just $80 per room, this charming hotel offers exceptional value for money compared to the average price of $99 for a hotel room in Fraser Hill. At The Pines @ Fraser's Hill, you don't have to compromise on quality to stay within your budget. Immerse yourself in the serene beauty of the surrounding nature while enjoying the modern amenities and impeccable service that this hotel has to offer. Each room is thoughtfully designed with your comfort in mind, featuring plush bedding, stylish furnishings, and breathtaking views of the lush greenery. Whether you're planning a romantic getaway, a family vacation, or a business trip, The Pines @ Fraser's Hill provides the perfect accommodation at an unbeatable price. Don't miss out on this incredible opportunity to experience the best of Fraser Hill without breaking the bank. Book your stay at The Pines @ Fraser's Hill today and indulge in luxury without the hefty price tag.

    Friendly Staff and Relaxing Atmosphere at The Pines @ Fraser's Hill

    Guests of The Pines @ Fraser's Hill have consistently praised the hotel's friendly staff and welcoming atmosphere. From the moment of arrival, visitors are greeted with warm smiles and helpful service. Khoo, in particular, is highly regarded for ensuring a comfortable and memorable stay for guests. The hotel staff, as a whole, is known for their friendliness and willingness to assist guests with any needs or inquiries. This level of hospitality contributes to the overall enjoyment of the place and creates a peaceful and relaxing environment for guests to unwind. The spacious and clean 3-bedroom apartments offer a comfortable retreat, while the stunning scenery adds to the serene ambiance. Visitors often mention their intention to return to The Pines @ Fraser's Hill with their families, appreciating the well-maintained units and the opportunity to relax and rejuvenate in this beautiful setting.

    A Delightful Retreat in the Heart of Fraser Hill

    Escape to The Pines @ Fraser's Hill and experience a truly enchanting getaway that has left guests raving about their stay. With an impressive overall rating of 7.2, this hotel has proven to be a favorite among travelers seeking a tranquil and rejuvenating escape. Offering excellent value for money with a rating of 7.3, guests can enjoy a luxurious stay without breaking the bank. One of the standout features of The Pines @ Fraser's Hill is its breathtaking location, earning a remarkable rating of 7.8. Nestled amidst the lush greenery of Fraser Hill, this hotel provides a serene and picturesque setting that is truly second to none. Whether you're lounging by the pool or sipping a cup of tea on the balcony, the stunning views will leave you feeling refreshed and invigorated. Apart from its idyllic location, The Pines @ Fraser's Hill also boasts a dedicated and attentive staff, with a staff performance rating of 7.7. From the moment you step foot into the hotel, you'll be greeted with warm smiles and impeccable service. The staff go above and beyond to ensure that every guest's needs are met, creating a welcoming and memorable experience for all who stay.

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    Amenities and facilities

    Good6.4

    Facilities

    Languages spoken
    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Malay
    • Tamil
    Outdoor
    • Bicycles
    Accessibility
    • On-site accessible restaurants / lounges
    Internet access
    • Free Wi-Fi in all rooms! unavailable
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Gym/fitness
    • Hiking
    • Horseback riding
    • Spa
    • Spa/sauna
    • Squash court
    • Table tennis
    • Yoga room
    Cleanliness and safety
    • Anti-viral cleaning products
    • Cashless payment service
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Physical distancing of at least 1 meter
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • A la carte breakfast
    • A la carte in restaurant
    • Asian breakfast
    • Asian cuisine in restaurant
    • Bottle of water
    • Buffet in restaurant
    • Chinese cuisine in restaurant
    • Coffee/tea in restaurant
    • Coffee shop
    • Desserts in restaurant
    • Halal breakfast
    • International cuisine in restaurant
    • Kitchenette
    • Restaurant breakfast
    • Restaurant dinner
    • Restaurant lunch
    • Restaurants
    • Salad in restaurant
    • Soup in restaurant
    • Western breakfast
    • Western cuisine in restaurant
    Services and conveniences
    • Indoor venue for special events
    • Invoice provided
    • Meeting/banquet facilities
    • Meetings
    • Meeting stationery
    • On-site event hosting
    • Outdoor venue for special events
    • Projector/LED display
    • Seminars
    • Smoke-free property
    • Smoking area unavailable
    • Terrace
    • Xerox/fax in business center
    Land sports
    • Golf course (within 3 km)
    Access
    • CCTV in common areas
    • CCTV outside property
    • Entire home
    • Fire extinguisher
    • Litter boxes
    • Non-smoking rooms
    • Pets allowed unavailable
    Getting around
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    Sports equipment rental
    • Bicycle rental

    Location

    Jalan Pecah Batu, Fraser Hill City Center, Fraser Hill, Malaysia, 49000

    Very good7.8

    Location

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property. Subject to availability.
    Children 3-3 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 4 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    • Reception open until20:00
    • Check-out from08:00
    • Check-in until20:00
    The property
    • Year property opened1987
    • Number of floors4
    • Most recent renovation2019
    • Non-smoking rooms/floorsyes
    • Number of restaurants1
    Parking
    • Daily parking fee0 MYR

    Property announcements

    Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

    Reviews of The Pines @ Fraser's Hill from real guests

    Provided by verified guests of

    Agoda logo
    7.2
    • Location score 7.8 out of 10 and is a high score in Fraser Hill
      Location7.8
    • Service score 7.8 out of 10 and is a high score in Fraser Hill
      Service7.8
    • Value for money score 7.3 out of 10 and is a high score in Fraser Hill
      Value for money7.3
    • Cleanliness score 6.8 out of 10 and is a high score in Fraser Hill
      Cleanliness6.8
    • Facilities score 6.4 out of 10 and is a high score in Fraser Hill
      Facilities6.4
    High score for Fraser Hill

    Rating

    9+ Exceptional (89)
    8-9 Excellent (33)
    7-8 Very Good (75)
    6-7 Good (41)
    <6 Below Expectation (134)

    Review summary

    Powered by OpenAI

    Guests love the hotel's excellent view and spacious rooms that provide an aesthetically pleasing experience. The friendly and helpful staff make the stay more enjoyable. With beautiful surrounding landscapes, guests can enjoy the hotel's prime location both in their rooms and while exploring the area.

    Great features but room conditions and facilities need improvement. Guests report thin walls, old furniture and toilet issues. Some stained surfaces and occasional cleanliness issues.

    Did you find this review summary helpful?

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    Showing 372 verified guest comments
    Changed to review page 1
    1. 8.0
      Excellent
      Cheah from Malaysia
      Group
      3-Bedroom Apartment
      Stayed 1 night in May 2025

      “Great views, suitable for travellers in a group”

      The resort has a beautiful, unobstructed view of the surrounding forest and it’s possible to catch both sunrise and sunset right from the apartment. Although it was foggy during our stay, it was still serene and peaceful. The staff were very helpful in accommodating our request for an early check-in and gave us good recommendations for local eateries. One thing we really appreciated was the ample parking, which made things easier for our group since we were traveling in a few cars. You can park your car right next to your doorstep, which is super convenient. Do keep in mind if you are carrying a lot of luggage or have knee issues that depending on which unit you get, you might need to climb the stairs to reach it. The cleanliness of the rooms and bathrooms wasn’t great, which was disappointing since we were told the unit had been newly renovated. One of the beds had a musty odor, and the fan in one of the rooms was quite noisy—something to note for light sleepers. On the plus side, the air conditioners were working and didn’t make any noise. We had a hard time contacting the resort before check-in. The contact number listed on Agoda didn’t work, and there was no information available on Google either. We eventually managed to reach someone through a number listed on Google for The Pines Café (closed for now). From our multiple attempts at ringing them, it seemed the resort staff respond only on weekdays. We’re not sure if it was just bad timing but it was a bit frustrating. Since the resort is surrounded by forest, we expected some bugs and mosquitoes in the unit. Still, it would be great if mosquito nets were installed on the sliding doors and windows so guests can enjoy the cool breeze without having to worry about getting bitten.

      Reviewed May 20, 2025
    2. 10.0
      Exceptional
      Amirul from Malaysia
      Family with young children
      3-Bedroom Apartment
      Stayed 1 night in June 2024

      “Breathtaking place, peaceful, refreshing....”

      With the best staff and facilities, this place offers exceptional service to guests. However, it can be slippery when it rains, and there is no elevator available. Nevertheless, when you re at the house/ apartment, you'll feel comfortable and peaceful seeing the breathtaking panorama from above. And despite the challenge posed by certain weather conditions, the stunning panorama from above certainly makes the experience worthwhile. An ideal place for environment, relaxation, and rejuvenation would be a serene retreat nestled amidst nature's embrace. Picture a lush, green landscape with rolling hills, crystal-clear streams, and towering trees providing shade and tranquility. The air is fresh, carrying the scent of wildflowers and pine. Above all, this place radiates a sense of peace and harmony, inviting guests to reconnect with themselves and the natural world. It's a sanctuary where stress melts away, and the healing power of nature works its magic. My family and I really enjoy it. Even my kids really happy. Thanks for the precious moment in Fraser Hill...

      Reviewed June 04, 2024
    3. 7.6
      Very good
      Mohammad from Malaysia
      Group
      3-Bedroom Apartment
      Stayed 1 night in June 2025

      “Okay when you dont really have much choice”

      2nd time stayed at this property. It is actually ok. Just the building look a bit run down from the outside. Big apartment for family. Big balcony too. Cleanliness can be improve. View is beyond great. Just when i check in the staff (a lady) at the receptionist a bit kerek in her voice tone giving instruction like we are school kids pulak.

      Reviewed July 06, 2025
    4. 7.6
      Very good
      Earweena from Malaysia
      Couple
      Standard
      Stayed 1 night in July 2025

      “2D1N”

      The resorts is ok for those who body is fit. I need to climb 77 steps to reach my unit. The unit is spacious and the price is so reasonable but a little bit run down.. the cleanliness inside the unit is ok.. outside not too ok. The staff is very friendly.

      Reviewed July 31, 2025
    5. 4.8
      SOON from Malaysia
      Family with teens
      Standard
      Stayed 1 night in July 2025

      “The cheapest in Fraser, but also the most far away from the Fraser clock tower”

      the front desk staff is very friendly and helpful. the entire property is pretty old and rundown. Found this property as the cheapest during my visit and it also the most far away from the clock tower. I got the F-block, which is the far end of this property. all the units can only be accessible with staircase. The unit i stayed has 3 rooms inside, but other 2 rooms are locked. it's spacious because not much furniture inside. it has a big balcony, which I can enjoy the wonderful sunrise there. The bathroom got some leakage, therefore, it always wet. I have my own indoor slipper, so basically, I have no issue with the floor cleanliness. Just a night for me. Never put high expectation if you plan to stay here.

      Reviewed July 29, 2025
    Changed to review page 1

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