The Reef Retreat Hotel
The Reef Retreat Hotel
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"Very nice place to spend your time!"

Sam

01 December 2016

Standard Spa - Outside seating area The Reef Retreat Hotel
Standard Spa - Outside seating area
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Beach The Reef Retreat Hotel
Beach
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Beach The Reef Retreat Hotel
Beach
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Swimming pool The Reef Retreat Hotel
Swimming pool
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Excellent
Location
8.8
See all 38 photos The Reef Retreat Hotel
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The Reef Retreat Hotel

Excellent location
See what's nearby
Excellent
From 32 reviewsSee what guests said
8.2
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Air conditioning

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Standard Spa
Standard Spa
...
  • Courtyard view
  • 45 m²/484 ft²
  • 1 queen bed
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2 Bedroom Apartment
2 Bedroom Apartment
...
  • Garden view
  • 155 m²/1668 ft²
  • 2 single beds and 3 king be...
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Superior Spa
Superior Spa
...
  • Garden view
  • 53 m²/570 ft²
  • 1 king bed
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Studio Suite
Studio Suite
...
  • Garden view
  • 46 m²/495 ft²
  • 1 single bed and 1 queen be...
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1 Bedroom Suite
1 Bedroom Suite
...
  • Garden view
  • 57 m²/614 ft²
  • 2 single beds and 1 king be...
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2 Bedroom Suite
2 Bedroom Suite
...
  • Garden view
  • 116 m²/1249 ft²
  • 2 single beds and 2 king be...
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Three-Bedroom Townhouse
Three-Bedroom Townhouse
...
  • 180 m²/1938 ft²
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Standard Studio
Standard Studio
...
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    Single Two Bedrooms
    Single Two Bedrooms
    ...
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      Standard Spa Suite
      Standard Spa Suite
      ...
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        More about The Reef Retreat Hotel

        More about The Reef Retreat Hotel

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Excellent location, reasonable value and met my expectations..."

        Shaun from Australia

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        Couple
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (32)Booking.com Reviews (261)
        8.2
        Cleanliness8.7
        Facilities8.0
        Location8.8
        Room comfort and quality8.2
        Service8.6
        Value for money7.9
        Provided by verified guests of Agoda
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        Room type
        Studio Suite
        Standard Spa
        Superior Spa
        1 Bedroom Suite
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        Showing 27 verified guest comments
        12
        10.0
        Exceptional
        Kyle from United Kingdom
        Couple
        Standard Spa
        Stayed 2 nights in June 2018
        Cracking place ”
        Great hotel. Awesome value. Location is good. Also helped us out with extras for a birthday.
        Reviewed July 05, 2018
        8.0
        Excellent
        Sam from United Kingdom
        Couple
        Standard Spa
        Stayed 1 night in November 2016
        Nature is the best decor!”
        Very nice place to spend your time!
        Reviewed December 01, 2016
        8.0
        Excellent
        SUSAN from Australia
        Couple
        Superior Spa
        Stayed 3 nights in September 2016
        Booked 3 nights and stayed 4”
        Great little spot in Palm Cove with a lovely ambiance and great facilities
        Reviewed October 03, 2016
        8.4
        Excellent
        Stuart from Australia
        Couple
        1 Bedroom Suite
        Stayed 5 nights in September 2016
        September Stay”
        Perfect location and everything required for a relaxing holiday. We chose a cheaper room which was comfy. The BBQ and social area was in a beautiful setting next to the pool. Would have liked for a little more sun into the pool area. Happy to recommend the Reef Retreat.
        Reviewed September 14, 2016
        7.2
        Very good
        Shaun from Australia
        Couple
        Standard Spa
        Stayed 6 nights in July 2016
        Fantastic Location”
        Just a two minute walk from the beach. Excellent location, reasonable value and met my expectations.
        Reviewed July 18, 2016
        6.3
        Good
        Linh from United States
        Couple
        Standard Spa
        Stayed 4 nights in September 2015
        Great staff, terrible building”
        Great staff, reasonable cost, good location
        Terribly thin walls. You hear everything and everyone. Poorly designed room layouts; toilet is literally one night stand away from the headboard in the single-spa rooms. Tiny parking spots, but street parking is plentiful. Bugs, a whole lot of them, but you are in the rainforest so it's expected.
        Reviewed September 27, 2015
        7.3
        Very good
        Andrew from Australia
        Solo traveler
        Standard Spa
        Stayed 2 nights in August 2015
        Suited my needs perfectly!!!”
        Location, flexibility of staff, Cleanliness.
        The Reef Retreat Hotel was exactly what I needed while visiting Palm Cove for my friends wedding. It was a very central location with ease of access to all the facilities that Palm Cove has to offer.
        Reviewed September 07, 2015
        9.3
        Exceptional
        Miranda from Australia
        Solo traveler
        Studio Suite
        Stayed 5 nights in June 2015
        Relaxing stay”
        Great location, peaceful surorundings, comforable rooms
        enjoyed the peaceful well kept surroundings. staff were helpful. location was convenient. Room was in good order and of a good standard. Recommend the place.
        Reviewed August 01, 2015
        8.7
        Excellent
        Taela from Australia
        Couple
        Superior Spa
        Stayed 3 nights in July 2015
        perfect couples getaway”
        the pool and spa at night time, the location and the spa suite
        My partner and i recently stayed for 3 nights which is a superior spa suit. The feel of the hotel itself is very romantic and cosy, and it lives up to its name 'reef retreat', and even though its near the main strip it still feels very secluded. I read a lot of reviews after making my booking via agoda saying to request a spa suit on the 2nd floor, which unfortunately i ignored. This is the only downfall of our stay as where our room was right infront of the pool and the rooms are very open plan, so if we went to the toilet or had a shower we had to shut our curtian doors which was a disappointment as it woudve been nice to keep the natural light inside. (And at night you could see straight into our bathroom from the pool and spa) In saying this though there was little trees and stuff around the balcony so when you sat out there it still felt somewhat private (apart from the friendly passers by who say hi, which is quite nice) and calming as it felt like youre in a little rainforest. The room was very clean, however my only recommendation for the hotel if possible would be to get bigger/longer floor mats for the bathroom as when you had a shower (its a shower/spa bath) the water goes everywhere because there is no shower curtain or screen. I dont know if it would be possible cost wise to get some made specifically for these rooms to go the whole length of the spa tub?.Also another point for the bathroom is probably they need a ventilation fan, as even when we had the window in the bathroom open, after a hot shower the floor in the whole room (front door to back door) would be wet from the condensation. These rooms are ideal for couples as they are very open plan and there isnt any solid doors to the bathroom so it kind of makes it feel a little more intimate. Overall it was a very welcoming stay and we will be back for sure. 9/10 :))
        Reviewed July 14, 2015
        9.7
        Exceptional
        Chelsea from Australia
        Couple
        Studio Suite
        Stayed 4 nights in July 2015
        Couples getaway”
        Room size, location & staff
        Loved it. Great rooms with substantial living space. Not on the beach but only 5 seconds away (walking). Surrounded with beautiful tropical gardens
        Reviewed July 07, 2015
        8.3
        Excellent
        Kelly from Australia
        Couple
        2 Bedroom Suite
        Stayed 5 nights in April 2015
        Perfect location. ”
        Balconies to the rooms, lovely pool, friendly staff
        Had a great time swimming in the pool and relaxing in the lounge area. Easy walk to beach and restaurants. Staff very friendly and helpful with regards to tours and day trips
        Reviewed April 11, 2015
        8.3
        Excellent
        Kelly from Australia
        Family with young children
        1 Bedroom Suite
        Stayed 5 nights in April 2015
        Great location”
        Location to esplanade, bbq area, friendly staff
        Thoroughly enjoyed our stay. Close to everything. It was quiet and peaceful. If you have an issue with stairs request a room on the ground. We booked a 2 bedroom apartment which was large and roomy, however the 37 stairs up to the room with 2 small children wasn't ideal and a long way up with a heavy suitcase. Will definately stay here again.
        Reviewed April 11, 2015
        6.0
        Julian from Thailand
        Couple
        Superior Spa
        Stayed 5 nights in December 2014
        December stay ”
        Nice and pleasant.
        Reviewed December 31, 2014
        10.0
        Exceptional
        Rebecca from Australia
        Couple
        Superior Spa
        Stayed 2 nights in June 2013
        Beautiful location and great hotel.”
        Nice quiet location, beautiful hotel and pool, out of Cairns but still close enough to enjoy everything.
        This is a wonderful place to stay, especially for a nice quiet get away for 2. Palm Cove is out of Cairns enough to be quiet but still close enough to be convenient. The heated spa and pool were perfect and the gardens around the hotel were beautiful and natural. The staff are friendly and very helpful, even arranging reef trips and other activities if you need them to. We really enjoyed our trip and wouldn't hesitate to stay here again.
        Reviewed June 26, 2013
        7.3
        Very good
        Nancy from Singapore
        Couple
        Standard Spa
        Stayed 5 nights in May 2013
        Comfort, clean and friendly.”
        Has a kitchen ...great for cooking simple meal and breakfast.
        Delightful and will definitely recommend to friends and family.
        Reviewed June 02, 2013
        5.7
        Huma from United States
        Group
        Superior Spa
        Stayed 5 nights in January 2013
        Conveniently located but the room is not so good”
        Location is very convenient, the frequency of room clean was more than expected, nice tub/jacuzzi
        A good size balcony with no view which was different from the photo we saw before we made the booking. Quite a good size room but the layout and design was poorly done. No comfortable chairs in the room. Not much storage room. No safe. Paid internet connection was slow. The pool was small.
        Reviewed January 31, 2013
        7.7
        Very good
        Niall from Japan
        Couple
        Studio Suite
        Stayed 2 nights in December 2012
        Nice room, good location”
        Spacious rooms, Close to the beach
        This hotel has large rooms, comfortable beds and the amenities of a serviced apartment. It is one block from the ocean and walking distance to Palm Coves many excellent restaurants. The hotel was clean and service good and friendly. Wi-Fi was not free but was chargeable for actual time used at $3.50 per hour. All in all very good value for money and I would recommend this hotel to anybody considering saying at Palm Cove.
        Reviewed January 02, 2013
        9.3
        Exceptional
        Emma from Australia
        Group
        Stayed 3 nights in November 2012
        Great location & Services!”
        Across the road from the beach!!! Great bed!
        We booked The Reef Retreat 3 bedroom apartment for a few days while in Palm Cove. It was great! The apartments are across the road from the actual resort which was no problem. There was a pool right next door to us which only we used! The main area had a great pool and we used their BBQ facilites most nights. Clive at main reception (and his daughter) were so helpful! It had everything we needed!
        Reviewed November 20, 2012
        7.0
        Very good
        Jeff
        Couple
        Standard Spa
        Stayed 2 nights in June 2012
        Nice”
        the spa
        clean and nice setting great pool and spa hosts were nice and friendly
        Reviewed June 23, 2012
        8.7
        Excellent
        Elizabeth from Australia
        Couple
        Standard Spa
        Stayed 5 nights in May 2012
        Nice grounds and lovely rooms”
        Heated pool, big balcony with outdoor cooking facilities
        Convenient location to restaurants beach and convenience stores. Staff very helpful and informative regarding tours and local shops etc. The room was very comfortable with a lovely bathroom and outdoor area.
        Reviewed May 31, 2012
        12
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