The Royal Horseguards Hotel
 The Royal Horseguards Hotel
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8.9
Excellent
15.2% this month
/10
(418 reviews)See what guests said
See map
9.6
Exceptional
Location rating score
Exceptional location - Inside city center
  • Women of World War II Memorial180 m
  • Earl Haig Memorial180 m
  • Embankment Tube Station200 m
  • Benjamin Franklin House200 m
  • Earl's Court200 m
  • Banqueting House200 m
  • Victoria Embankment230 m
  • Heaven230 m
  • Gordon’s Wine Bar240 m
  • Charing Cross Tube Station240 m
  • Free Wi-Fi

    The Royal Horseguards Hotel

    2 Whitehall Court, Westminster, London, United Kingdom, SW1A 2EJ - See map
    Exceptional reputation
    Recommended by 94% of guests
    Exceptional cleanliness
    9.3 rating for cleanliness
    • 190 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Don't miss out!

    4 travelers have booked today.

    Property ranking|Compared to 25,570 London properties
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    Value for money score
    8.3/10
    Location score
    9.6/10
    Service score
    9.0/10
    Cleanliness score
    9.3/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Value for money8.3
    Location rating9.6
    Nearest airportLondon City Airport (LCY)
    Distance to airport12.0 km

    Rooms available at The Royal Horseguards Hotel

    8.9
    Excellent
    Room comfort & quality
    Suite River View
    Suite River View
    ...
    • Room size: 65 m²/700 ft²
    • River view
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    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed
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    Deluxe Double Garden View
    Deluxe Double Garden View
    ...
    • Room size: 23 m²/248 ft²
    • Park view
    • 1 double bed
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    Suite City View
    Suite City View
    ...
    • Room size: 70 m²/753 ft²
    • City view
    Enter dates to see prices
    River View Room Double Bed
    River View Room Double Bed
    ...
    • Room size: 23 m²/248 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 50 m²/538 ft²
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    Deluxe King Garden View
    Deluxe King Garden View
    ...
    • Room size: 30 m²/323 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • City view
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • City view
    • Non-smoking
    • 2 single beds
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    Standard Double Room
    Standard Double Room
    ...
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
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    More about The Royal Horseguards Hotel

    More about The Royal Horseguards Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    British cuisine
    British cuisine
    One Twenty One Two Restaurant
    60 m British, Contemporary, European
    Lobby Lounge at Corinthia
    70 m British, European, Gluten Free
    The Northall
    80 m British, European, Gluten Free
    European cuisine
    European cuisine
    Massimo Restaurant
    80 m European, Gluten Free, Italian
    Herman ze German
    260 m European, Fast food, German
    Salieri Restaurant
    560 m European, Italian, Soups
    Asian cuisine
    Asian cuisine
    Moc Kitchen
    280 m Asian, Vietnamese
    MOCKitchen
    310 m Asian, Gluten Free, Vietnamese
    Thai Square - Trafalgar Square
    430 m Asian, Thai

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Royal Horseguards Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (418)Booking.com Reviews (2332)
    8.9
    /
    10
    Excellent
    15.2% this month
    Cleanliness9.3
    Facilities8.5
    Location9.6
    Room comfort and quality8.9
    Service8.9
    Value for money8.3
    Rating
    9+ Exceptional (162)
    8-9 Excellent (75)
    7-8 Very Good (34)
    6-7 Good (12)
    <6 Below Expectation (19)
    Time of the year
    Mar - May (70)
    Jun - Aug (86)
    Sep - Nov (65)
    Dec - Feb (81)
    All languages
    All guests (418)
    All room types

    Show reviews that mention 

    Showing 302 verified guest comments
    12345
    10.0
    Exceptional
    Steve from Australia
    Couple
    Deluxe King Garden View
    Stayed 1 night in June 2019

    Steve from Western Australia”

    If you want a hotel that oozes British class and amazing history you can't go past Royal Horseguards. Great location for underground access, shopping, sightseeing and live theatre. Will be back next year for the third year in a row!

    Reviewed July 06, 2019

    Thanks for taking the time to rate and review your visit with us. We cannot wait to welcome you back for another superb stay soon!

    Responded July 08, 2019
    The Royal Horseguards Hotel
    9.6
    Exceptional
    bach from United States
    Couple
    Deluxe Double Room
    Stayed 2 nights in July 2019

    Exceptional”

    Great location . Needs improvements in the shower area regarding leaking water

    Reviewed July 20, 2019

    Hello and thank for taking the time to review regarding your recent stay. We are in a fantastic location! Alongside the River Thames and a stone’s throw away from London’s attractions such as the Theatre Land of the West End, Leicester Square, Soho,Piccadilly Circus, Big Ben, Buckingham Palace and the Royal Horseguards Parade. Perfect indeed for whatever your visit in London is for! We cannot wait to welcome you back very soon for another excellent stay!

    Responded July 22, 2019
    The Royal Horseguards Hotel
    10.0
    Exceptional
    Mr
    Couple
    Standard Double Room
    Stayed 1 night in May 2019

    Location Location Location Service, Food, Staff, Ambience, excellent. I would thoroughly recommend ”

    Location is the key with this hotel, central London with walking distance to Trafalgar Square, Covent Garden, Theatres etc. Having come from a catering background I could not fault anything. From the minute you walk in through the entrance door, the service was very impeccable. You were treated like you were the only one there. We stayed over for a birthday party just around the corner. The morning breakfast was also very good. Hot buffet service with tasty sausages, and the coffee was so good (not the powdered coffee) lovely fresh ground coffee. We also had after noon tea at the Horseguards Hotel the following day, and if you have time I really recommend it. The staff could not do enough for you and checked to see if everything was ok, topping up with sandwiches cakes and more tea. To Re-Cap if you want to stay somewhere central, have good food and be looked after by excellent staff. This is the place to go.

    Reviewed May 06, 2019

    Thank you for your review! I’m delighted to hear that you enjoyed Afternoon Tea at The Lounge. It is the ideal venue for a quintessentially British Afternoon Tea. Our talented pastry chef prides himself on his unique recipes which include a wide range of dainty sandwiches, sumptuous scones, delicate pastries and of course our signature tea selection. We greatly look forward to welcoming you back for another faultless visit!

    Responded May 13, 2019
    The Royal Horseguards Hotel
    8.8
    Excellent
    Ghassan from United Arab Emirates
    Couple
    Deluxe Double Garden View
    Stayed 5 nights in July 2019

    Perfect location. Nice breakfast. Friendly staff.”

    All great. Just a point to improve would be if they change the corridor carpet as it smells a bit due to being too old

    Reviewed July 15, 2019

    Hello. Thank you for your feedback. We are thrilled to know that you greatly enjoyed so many aspects of your visit - from our super location, to our hospitable team. It would be a pleasure to welcome you back very soon for another amazing stay!

    Responded July 22, 2019
    The Royal Horseguards Hotel
    9.6
    Exceptional
    Julian from New Zealand
    Couple
    Stayed 8 nights in June 2018

    Thames-side Perfection”

    Absolutely the best hotel we have ever stayed in in London, paying around GBP300 a night for 10 nights. The staff were incredible, very helpful, especially Inese in the Terrace bar section where she somehow managed to cope with extraordinary numbers of guests during the soccer world cup match days!! Fabulous views from our 8th floor river facing room, views to die for every day, of the London Eye, round to St Paul's cathedral. Such a convenient location right in the centre of London. The ambience in summer of the Terrace bar area was fantastic and we entertained there several times, especially nice to be able to exit and enter directly into the Embankment Gardens. Would definitely return to this hotel! Thank you for a great stay.

    Reviewed July 25, 2018

    Thank you very much for the complimentary review! I am delighted to read that you had an exceptional stay! I am pleased to hear that you were treated to our 5* service and received the personalised touches that made your stay all the memorable. The team have a genuine passion for delivering excellent customer service in a warm, friendly and welcoming manner and I am extremely happy to hear that you were well looked after, especially by Inese. We are in an enviable location - only a short scenic stroll away from the tourist hotspots of Trafalgar Square, Piccadilly Circus, and Downing Street. Or for a bit of culture in the Capital, the National Portrait Gallery, Tate Modern and Somerset House are minutes away too! Thank you for confirming that you will return - we very much look forward to welcoming you back in the near future.

    Show more
    The Royal Horseguards Hotel
    9.2
    Exceptional
    Andi from Indonesia
    Couple
    Stayed 2 nights in April 2017

    Good option for the london marathon”

    We are here for the london marathon as it is bery close to the finish line. Well this is an old refurbished hotel. All the facilities are there and in good quality. Room is huge for London. The toilet floor heater is a pleasant surprise. Location is excellent. Some of the most famoust tourist spot are walkable. 2 minutes walk from embankment tube, 3 minutes walk accross the river to get a perfect pict of the london eye, 5 minutes to trafalgar square, 7 minutes to big ben, 9 minutes to westminster abbey. You can even reach buckingham palace by walking 15-20minutes through the mall. Plenty of food option around. The hotel restaurant is excellent as well. The negative side, well the doorboy. On our arrival with many luggages seems hesitant to help us unloading from the car. Wouldn't find this kind of attitude at other 5 star establishment. After the marathon the same doorboy rudely asked 'can i help you sir?' when i walked into the hotel, in disbelief if i stayed in the hotel.

    Reviewed April 25, 2017

    Hello and congratulations on your marathon run! I'm delighted that you enjoyed your stay with us and found out super location not only useful for the London Marathon but also sightseeing. I'm so sorry to hear about the issue that you encountered with our doorman and will be addressing to ensure that it does not re-occur. It would be our pleasure to welcome you back for another enjoyable stay!

    Responded April 26, 2017
    The Royal Horseguards Hotel
    9.6
    Exceptional
    Brill from Philippines
    Solo traveler
    Deluxe Double Room
    Stayed 3 nights in January 2017

    Great hotel!”

    We enjoyed the stay at the hotel, definitely going back. The staff were all nice. The smiles on their faces resonated across the hotel corridors, which made our stay more lovely. Both the exterior and interior of the hotel look great! Also, watch out for the hotel's 2017 NYE party! 2016's was really lovely. :)

    Reviewed January 08, 2017

    Hello and thank you for confirming that you will be back! NYE certainly is all the more special at The Royal Horseguards Hotels. With unrivalled views of the fireworks and our 5* team looking after your every need there is no better way to start your New Year!

    Responded April 19, 2017
    The Royal Horseguards Hotel
    8.8
    Excellent
    Wei from Taiwan
    Family with teens
    Stayed 3 nights in September 2016

    overall is very good but minor dissatisfactions”

    I booked two luxurious double rooms with river view. One of the room was wonderful, but another room is much smaller than the first one, about half of the size of it. My brother and I were very disappointed and they didn't receive my requirement which is one of the rooms shall have two separated beds. Although there were mis-communication between the hotel and Agoda, the staff there was very nice. He arranged another single room for my brother and moved us to a new double room next day. Although the new room didn't have river view, but the room is very nice and comfortable. Thanks the staff for saving our holidays.

    Reviewed September 23, 2016
    8.4
    Excellent
    Michael from United Kingdom
    Couple
    Stayed 1 night in August 2016

    Great location and Front Desk staff, then let down”

    This is an impressive looking hotel in a fantastic location on the Thames, opposite the London Eye and next to Embankment station. The front desk managers are excellent, very welcoming and flexible. The rooms are ok, not massive but this is central London but good. The issues they have are that some of the facilities are not well-maintained - broken toilet seat, leaking shower hose for example and no-one to fix them. Housekeeping service is slow (a 2+ hour wait despite repeated calls) and the porters know nothing about the hotel or rooms and hang around waiting for tips. I would stay again but there are some simple areas for the hotel to make some big improvemnents to the experience

    Reviewed August 05, 2016
    10.0
    Exceptional
    DAVID from Australia
    Couple
    Stayed 1 night in July 2016

    Fabulous hotel in London's best location”

    Everything about this hotel is amazing. It is situated in the best part of London, close to all main attractions and lots of transport options very close by. Easy access to Heathrow Express and Gatwick Express for travelers. Really helpful staff, beautiful rooms, fantastic views, excellent faciltires. This hotel is of historical significance but has all the modern conveniences, even a flatscreen TV in the bathroom. We will always stay here when in London, nothing else compares.

    Reviewed July 09, 2016
    10.0
    Exceptional
    DAVID from Australia
    Couple
    Stayed 1 night in June 2016

    THE ONLY PLACE TO STAY IN LONDON”

    I booked this hotel for my daughter and her partner for a one night stay en route Portugal. The hotel went above and beyond expectations to accommodate their requests for an early check in (after a 24 hour flight) and even upgraded their room to a view of the London Eye. They were blown away by the fantastic staff and by the hotel itself, which is perfectly located in the heart of London, right amongst all the attractions but also so easy to get to from both Heathrow and Gatwick airports, which was important for them ,given their flight schedule. Everything about the hotel is classy and lovely and you couldn't get a better place to stay in London. We will always choose this hotel for London trips, and will highly recommend it to our friends and family. It is perfect!

    Reviewed June 22, 2016
    10.0
    Exceptional
    atira from Malaysia
    Couple
    Stayed 5 nights in February 2016

    Must choose this hotel”

    Wonderful, Amazing View, Beautiful smell, Perfect Location

    I love this hotel so much. Perfect location in the centre, amazing view.. fantastic services.. They upgraded our room to the river view and surprised us with dessert on the table as a welcome treat. The thing makes me couldn't forget about this hotel is their beautiful smell in lobby area. Don't forget to enjoy the park behind the hotel, their restaurant and also the foods 😊👍

    Reviewed March 06, 2016
    9.7
    Exceptional
    alan from United States
    Business traveler
    Stayed 2 nights in March 2014

    Modern comfort in historic luxury, an oasis”

    Super comfortable beds, huge room, great services

    My first stay at the hotel was for two nights while closing a deal in London. It involved late night, marathon sessions where I was on the phone and Internet continually. The room service offered excellent food, the staff was attentive, the bathroom luxurious in comfort and the bed one of the best I have ever slept in. The rooms have been totally updated while keeping their historic woodwork and other charming features. Only a few minutes walk to either Charing Cross or Embankment tube stations. Will definitely stay here again for business and pleasure.

    Reviewed March 31, 2014
    9.0
    Exceptional
    Frank from United Kingdom
    Couple
    Deluxe Double Room
    Stayed 1 night in September 2013

    A fantastic hotel on the banks of the Thames”

    cleanliness, grandeur, view

    This was an excellent hotel. It is very clean and close to the underground. The view of the Thames from the 7th floor room was amazing and the staff were attentive. There was nothing to fault about the room. The amenities were bountiful.

    Reviewed October 07, 2013
    9.3
    Exceptional
    Koh from Singapore
    Family with young children
    Stayed 3 nights in December 2012

    Great Hotel, Great location”

    Near the tube station, near River Thames, great service

    The hotel location is great, within walking distance of Trafagar Square (less than 5 min walk, Leicester Square and Covent Garden (if you don't mind walking for 15-20 min). It's also next to River Thames and within walking distance of the ferry point. Hotel has a very posh ambience and the staff were very helpful and polite. Room is a bit small but it's typical of such hotel which is so centrally located.

    Reviewed January 23, 2013
    9.7
    Exceptional
    Antony from United Kingdom
    Couple
    Stayed 2 nights in December 2012

    Great Location, Nice Service”

    Awesome afternoon tea

    we booked a standard double room. the room was small but cozy and had a t.v in the shower. the food and drinks in the hotel were quite pricey but you aren't in any way obliged to have any of them so it didn't make any difference to us as we only had afternoon tea which cost a lot but was well worth it. when we arrived about 5 hours before regular check in time the room was ready and we checked in quickly, we enjoyed the hotel massively and the staff were really helpful in explaining how to get to the various restaurants that we had made reservations at.

    Reviewed January 18, 2013
    10.0
    Exceptional
    Hassan from Indonesia
    Solo traveler
    Stayed 2 nights in January 2013

    Great location, great services and lovely room”

    The room is big, and its walking distance to city crnter

    Everything in this hotel is good. Good room, good bed and pillows. Staffs are friendly. Hotel interior looks great, hotel exterior looks greater. And the location is great. Near tube station, and we can walk to city center in just minutes

    Reviewed January 15, 2013
    9.0
    Exceptional
    Preecha from Thailand
    Business traveler
    Stayed 3 nights in February 2012

    A recommended hotel!”

    Best location for travel destination, underground, and shopping

    the hotel is located in the central of london and just few minutes away from underground. room is well designed with fully necessary facilities even ipod dock and aux in. tv screen in shower room allows you to watch important football match in the rest room.

    Reviewed March 10, 2012
    10.0
    Exceptional
    Darius from Singapore
    Solo traveler
    Stayed 2 nights in October 2011

    One of the best in London”

    The ultimate luxury hotel

    Its amazing how the Royal Horseguards is able to please you in every way. I really love how the hotel looks like a great castle and the rooms are clean, stylish and the service is phenomenal. I will do this again when i visit london. Definitely.

    Reviewed October 18, 2011
    8.4
    Excellent
    Richard from United Kingdom
    Couple
    Standard Double Room
    Stayed 2 nights in December 2018

    Excellent”

    Friendly staff in an hotel with a 5 star location. Public areas a little 'tired', but nonetheless clean. Rooms were unexpectedly spacious and our South facing room had great views over the Thames/Eye.

    Reviewed December 18, 2018

    Hello and thank you so much for your review! I am delighted that you had an amazing, flawless stay with us and thoroughly enjoyed our beautifully appointed River facing bedrooms. You are assured of a spectacular postcard view of the River Thames, spectacular London Eye and lively SouthBank whatever time of the day or year that you stay!We cannot wait until you visit us again for another spectacular stay!

    Responded January 21, 2019
    The Royal Horseguards Hotel
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    • Exceptional location
    • London Eye
    • Embankment Tube Station is within 0.2 km