The Shalimar Hotel
Studio - Bedroom The Shalimar Hotel
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7.2
Very good
/10
(113 reviews)See what guests said
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8.0
Excellent
Location rating score
Excellent location - 990 meters to the beach
Parking
FREE
  • Telon200 m
  • 1905 Prince's TriumphalArch Clock Tower230 m
  • Mélange340 m
  • Indo Nepal Art Centre360 m
  • Kemps Corner370 m
  • Consulate General of the Republic of Indonesia390 m
  • Consulate of Poland500 m
  • Art O Gem560 m
  • Contemporary Arts And Crafts590 m
  • Sophia Bhabha Auditorium610 m
  • Free Wi-Fi

    The Shalimar Hotel

    August Kranti Marg, Kemps Corner, Mumbai Central, Mumbai, India - See map
    "Breakfast at Gulmurg was very nice, had sambar and idli for the first time."
    Hera - 05 June 2016
    Exceptional reputation
    Recommended by 96% of guests
    Very good cleanliness
    7.3 rating for cleanliness
    • Airport transfer

    • 990 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!

    Booked 10 times for various dates

    Property ranking|Compared to 4,023 Mumbai properties
    See all rankings
    Location score
    8.0/10
    Cleanliness score
    7.3/10
    Room comfort score
    6.6/10
    Value for money score
    6.7/10
    Better than
    98
    %
    of Mumbai properties
    Better than
    97
    %
    of Mumbai properties
    Better than
    97
    %
    of Mumbai properties
    Better than
    96
    %
    of Mumbai properties
    Value for money6.7
    Distance to city center30 km
    Location rating8.0
    Nearest airportChhatrapati Shivaji International Airport (BOM)
    Distance to airport16.7 km

    Rooms available at The Shalimar Hotel

    Lifestyle Room (Suite Room)
    Lifestyle Room (Suite Room)
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Zen Room (Standard Single)
    Zen Room (Standard Single)
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 single bed
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    Comfort Room
    Comfort Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds or 1 double b...
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    Smart Room (Standard Room)
    Smart Room (Standard Room)
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
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    Studio
    Studio
    ...
    • Room size: 13 m²/140 ft²
    • Non-smoking
    • 1 single bed
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    Suite Deluxe
    Suite Deluxe
    ...
    • Room size: 30 m²/323 ft²
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    Single Comfort
    Single Comfort
    ...
    • Room size: 20 m²/215 ft²
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    Superior Room
    Superior Room
    ...
    • Separate shower/bathtub
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    Classic Suite
    Classic Suite
    ...
    • Separate shower/bathtub
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    Classic Suite
    Classic Suite
    ...
    • Separate shower/bathtub
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    What people love about The Shalimar Hotel

    • 9.6
      Exceptional

      "Will definitely be coming back."

      Hera

      |

      05 June 2016

    • 6.4
      Good
      Staff 

      "Decent stay with good staff."

      Noaman

      |

      03 April 2016

    • 9.2
      Exceptional

      "It was a great stay"

      Pratima

      |

      01 December 2016

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    More about The Shalimar Hotel

    More about The Shalimar Hotel

    9.6
    Exceptional

    "Staff was accommodating and very nice."

    Hera

    |

    05 June 2016

    An overview

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    What they offer

    7.6
    Very good

    "Enjoyable week long stay at hotel."

    mark

    |

    17 December 2016

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    Gulmurg
    Cuisine:Indian
    Menu:Buffet

    Nearby restaurants

    Indian cuisine
    Indian cuisine
    Soam
    810 m Indian, Vegetarian
    Sukh Sagar Juice
    1.1 km Indian, Vegetarian
    Narayan's Dosa
    1.2 km Indian
    Chinese cuisine
    Chinese cuisine
    Shiv Sagar Restaurant
    50 m Chinese, Fast food, Indian
    Chinese Wok
    70 m Chinese
    Cafe Cubano
    80 m Chinese, Indian
    Vegetarian food
    Vegetarian food
    Sai Samrat Pure Veg Restaurant
    2.3 km Vegetarian
    Adarsh Annapoorna
    2.9 km Vegetarian
    Thacker Veg Restaurant
    3.0 km Vegetarian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of The Shalimar Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (113)Booking.com Reviews (190)
    7.2
    /
    10
    Cleanliness7.3
    Facilities6.8
    Location8.0
    Room comfort and quality6.6
    Service7.3
    Value for money6.7
    High score for Mumbai
    Rating
    9+ Exceptional (11)
    8-9 Excellent (10)
    7-8 Very Good (22)
    6-7 Good (7)
    <6 Below Expectation (19)
    Time of the year
    Mar - May (24)
    Jun - Aug (9)
    Sep - Nov (18)
    Dec - Feb (18)
    All guests (113)
    All room types
    All languages
    Showing 69 verified guest comments
    1234
    8.8
    Excellent
    Alan from Australia
    Solo traveler
    Smart Room (Standard Room)
    Stayed 15 nights in March 2019

    Good value for the money ”

    Breakfast served from 7am was good but was limited a little in choice which didn’t change from day to day. For example fruit was watermelon, pineapple and pawpaw every day. But eggs to order was offered. Most (not all) spoke a little English. Position was excellent for where we had to go. Staff were pleasant and wanting to please. Room service food was excellent. Nothing was too much trouble. I would definitely stay here again.

    Reviewed April 01, 2019

    Dear Sir, Greetings from The Shalimar Hotel! Thank you for taking the time to write about us on Agoda.com following your experience with us.we are glad to know that you had a pleasant stay with us. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. we have taken note of your observation n forwarded to our management Looking forward to seeing you again Warm Regards Payal Himany

    Responded June 04, 2019
    The Shalimar Hotel
    8.7
    Excellent
    Mairi from New Zealand
    Solo traveler
    Comfort Room
    Stayed 1 night in May 2012

    Nice rooms and great staff”

    staff were really helpful

    I was only in Mumbai for one night and the staff arranged for a driver (Suleman) who took me all over the city that night then came back the next morning to show me many of the other sights. The room was big and the bed comfortable. Compared to the rest of India Mumbai is expensive, but the hotel is nice, staff are great and it's a good location. Easy to get to the airport ( took about 40 mins ). Breakfast was pretty good and they have a bakery/deli.

    Reviewed May 27, 2012
    8.0
    Excellent
    Ajay from India
    Business traveler
    Comfort Room
    Stayed 1 night in April 2019

    breakfast need to get better”

    The layout is kind of limited, attitude of the restaurant staff in morning is strange, asking for a simple thing repeatedly is just not done!

    Reviewed April 17, 2019

    Dear Sir, At the outset, I take this opportunity to thank you for putting a review on Agoda.We have noted the contents of your mail, and are truly apologetic that the breakfast was not up to your expectation. However, it is imperative we clarify a few things with you. Ours is a hotel located in South Mumbai where space is at a premium and we have done our level best to utilise the space and manage the space in the most effective way. Ideally, we would like to offer a far wider range of items but on any given day we have more than 40 items for breakfast including eggs to order and a choice of Indian delicacies like dosa, idli, paratha, etc. We do apologize that you were unsatisfied with the service levels, the same has been addressed immediately to the Training Manager and F&B Manager as well as the restaurant manager. We request you to please look at this as a one-off incident and please allow us another opportunity to serve you. Once again please accept my most sincere apologies.

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    The Shalimar Hotel
    10.0
    Exceptional
    Mehedi from Bangladesh
    Business traveler
    Comfort Room
    Stayed 3 nights in January 2019

    Good one”

    It's a Good hotel. One suggestion for them. Please keep Iron and Stand in Every Room.

    Reviewed January 29, 2019

    Dear Mehendi, Greetings from The Shalimar Hotel! Thank you for taking the time to write about us on Booking.com following your experience with us. I am glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. we have taken note of your observation n forwarded to our management Looking forward to seeing you again Warm Regards Payal Himany

    Responded June 04, 2019
    The Shalimar Hotel
    8.0
    Excellent
    Kenneth from United States
    Solo traveler
    Zen Room (Standard Single)
    Stayed 2 nights in February 2018

    Helpful Staff”

    I was having problems getting a SIM card, and they brought someone right to the hotel to set it up for me. That and they made sure that they got the name of the taxi before I road off so that there was follow up if there were any problems. Very thoughtful!

    Reviewed February 15, 2018

    Dear Guest, Greetings from The Shalimar Hotel! Thank you for taking the time to write about us on your experience . we are glad to know that you had a pleasant stay. we regret the inconvenience caused We look forward to welcoming you back! Regards Payal Himany

    Responded June 19, 2018
    The Shalimar Hotel
    9.6
    Exceptional
    Hera from United States
    Solo traveler
    Zen Room (Standard Single)
    Stayed 3 nights in June 2016

    Shalimar Experience ”

    Had a wonderful time at the Shalimar. Great location, 15 min at most from major landmarks. Staff was accommodating and very nice. Breakfast at Gulmurg was very nice, had sambar and idli for the first time. Laundry was done nicely and efficiently. Loved the evening service. Will definitely be coming back.

    Reviewed June 05, 2016

    Thank you so much for your review. We are glad you had a pleasant stay with us . Looking forward to serving you/ welcoming you again.

    Responded October 31, 2017
    The Shalimar Hotel
    9.7
    Exceptional
    Taha from Maldives
    Couple
    Smart Room (Standard Room)
    Stayed 2 nights in June 2015

    Decent hotel in South Mumbai”

    Location | Service | Food

    Stay was comfortable. Rooms were clean and up to our expectation. Very friendly and cooperative staff. If you like Indian food, try out the Gulmurg restaurant and also the pastry shop. Quick note: please check with the hotel if any renovation work is going on before your bookings as it may ruin your stay at this decent and comfortable hotel. Overall I'd recommend this hotel and would love to come back again.

    Reviewed July 07, 2015

    Dear Guest, Thank you for taking the time to write about us on your experience. we have always given a lot of importance to guest feedback and done our best to provide the best possible service to all our guests. We are constantly upgrading and renovating our facilities so that we can give the best to our esteemed guests. we sincerely regret the inconvenience caused, please give us another chance to serve you Regards Payal Himany

    Responded June 26, 2019
    The Shalimar Hotel
    8.3
    Excellent
    B from India
    Business traveler
    Smart Room (Standard Room)
    Stayed 2 nights in February 2012

    Location is great”

    Location

    Shalimar is a hotel which is very conviniently located. The rooms are well decorated and furnished though the size is not that spacious. The restaurant"Gulmohar" has excellant layout and delicious food. The breakfast is manageable.

    Reviewed July 31, 2012
    8.0
    Excellent
    B from India
    Business traveler
    Comfort Room
    Stayed 1 night in March 2012

    Good Location but very congested Hotel”

    Location

    Shalimar is a hotel which is very conviniently located. The rooms are well decorated and furnished though the size is not that spacious. The restaurant"Gulmohar" has excellant layout and delicious food. The breakfast is manageable.

    Reviewed July 31, 2012
    6.0
    shanti from Australia
    Solo traveler
    Smart Room (Standard Room)
    Stayed 2 nights in April 2012

    Good location”

    Location

    The service was good, the food reasonable and the room workable although the air was leaking. I would prefer a room with no carpet but the smell was okay. I would recommend this hotel but it was a step down after the Hyatt. This hotel is in a great area with a good bookship nearby, Croswords.

    Reviewed April 09, 2012
    8.0
    Excellent
    Sukaina from United Kingdom
    Family with teens
    Smart Room (Standard Room)
    Stayed 8 nights in November 2011

    Excellent Service but WiFi tooo expensive”

    Great Service from all staff, Hot running water, gr8 room, clean, good location.

    i took my parents on holiday for 8 days in mumbai in the month of november and after a lot of research decided to stay at this hotel. even tho we spent most of our time in the mohammed ali rd area of dongri, it was always a nice return to this cleaner and quieter area of mumbai. the hotel is a 5-10 min walk from a garden overlooking the sea cliff and the staff service is excellent, esp the doormen! they were really polite and helpful...altho one of them did tell us that it would take 2.5 hrs to get to ma rd by car and in fact it only took 10 mins! lol. the only downside was the wifi access was abt for 24 hrs, but since this stopped me using the internet on my stay and helped me have a more peaceful holiday im def not complaining :) i unfort got delhi belly 5 days into my trip and didnt want to pay for a doc to come and see me so they managed to even get hold of a cheaper (but fantastic doc) who only charged per visit. i had an amazing stay and although id look for a slightly cheaper place next time, this was definately a gr8 hotel for some1 unfamiliar with mumbai and worried abt standards.

    Reviewed November 23, 2011
    8.0
    Excellent
    Abhishek from India
    Business traveler
    Comfort Room
    Stayed 1 night in January 2011

    Small Boutique hotel at excellent location”

    Location

    A good small boutique hotel located in south bombay at a price location-decently priced considering the location and prices in this location-nothing fancy but good on all aspects some toilets need renovation Food is good-also has a small pastry shop,saloon. Staff service and hospitality is good Overall good

    Reviewed February 01, 2011
    8.3
    Excellent
    BRIJRAJ from India
    Business traveler
    Zen Room (Standard Single)
    Stayed 2 nights in September 2010

    Business trip”

    Furniture and Fittings were excellent quality
    Gym needs to be upgraded

    Check in process was good although security check was a bit of a nuisance..Room quality was good so was the service. The hotel rates are high but only to be expected in heart of Mumbai. The gymn equip was in need of service and the gym room was too small. Breakfast buffet was standard for a 4 star.

    Reviewed October 04, 2010
    4.4
    Prashant from India
    Couple
    Comfort Room
    Stayed 3 nights in November 2018

    Shocking experience while checking out ”

    We had requested a non smoking room. But when we checked in the room was smelling strongly of smoke. Since it was late in the evening we didn’t bring it up with the hotel management.but the worst was when we were checking out. After settling the bill just as we were leaving the person at the reception said we needed to pay our outstanding bill for two beers. We were shocked because we hadn’t ordered any beers. When we told him that he said it was our minibar bill. We told him that our minibar had been checked and nothing had been consumed. To which he replied that it was a bill for the 16th,which was the second day of our stay. The bill had.Not been signed by us. In fact we were unaware of any such bill. We asked them how the minibar had been checked in our absence. They had no reply. As per my knowledge the minibar is checked on checkout and in the presence of the guest. This was outrageous. Why would I stay here? Leave alone recommend it to others !!!!

    Reviewed November 19, 2018
    8.4
    Excellent
    Rajendra
    Solo traveler
    Smart Room (Standard Room)
    Stayed 1 night in April 2019

    Great service, ideal location.”

    Very helpful and accommodating staff. Very well designed/decorated suites.

    Reviewed April 10, 2019

    Dear Guest, Greetings from The Shalimar Hotel! Thank you for taking the time to write about us on your experience. we are glad to know that you had a pleasant stay with us. We look forward to welcoming you back! Warm regards, Payal Himany

    Responded June 04, 2019
    The Shalimar Hotel
    8.4
    Excellent
    Geoffrey from Australia
    Solo traveler
    Smart Room (Standard Room)
    Stayed 14 nights in March 2019

    Geoffrey ...FROM AUSTRALIA”

    Nice clean comfortable room, staff are obliging and helpful. I have rebooked.

    Reviewed March 27, 2019

    Dear Sir, Greetings from The Shalimar Hotel! Thank you for taking the time to write about us on Booking.com following your experience with us. I am glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. Looking forward to seeing you again Warm Regards Payal Himany

    Responded June 04, 2019
    The Shalimar Hotel
    4.0
    Kashyap from United Arab Emirates
    Solo traveler
    Smart Room (Standard Room)
    Stayed 2 nights in May 2015

    No value for money”

    Location

    First was checked into a smoking room. Wifi was weak, breakfast buffet selection was weak. The property is old and shows, no matter how much they try to hide it. The Aircon vents were dirty and not cleaned in a long time. Had an uncomfortable stay

    Reviewed May 24, 2015
    5.3
    mizanur from Bangladesh
    Business traveler
    Zen Room (Standard Single)
    Stayed 4 nights in December 2014

    Claustrophobic”

    Everything bore the stamp 'value for money' excepting the terrible size of the room which I was allotted. It was obviously a section of a converted verandah. Sorry, it was simply claustrophobic.. The size of the room totally ruined my stay despite very cmrndable efforts by the staff to make life as pleasant as they could. Except for one young lady at reception (who looked like the BJP spokesperson Saina NC) who should never be at any front desk. She looked dyspeptic ALL the time while all her other colleagues were really good in every part of the hotel. Another thing. The IT facility remained dysfunctional throughout my 4-day stay. Wish I could be more complimentary but I really cannot.

    Reviewed December 09, 2014
    2.7
    Kartik from India
    Solo traveler
    Zen Room (Standard Single)
    Stayed 2 nights in May 2014

    Pathetic / no hygiene in bathrooms/ bad attitude ”

    I wish there were there was nothing apart from the fact the location is good being in centre

    I have stayed here several times and it has been usually ok not great but manageable. This this I was displeased and I doubt I will ever stay here again. I had requested for a twin bedroom earlier as I was travelling with someone and then on arrival I told the lady staff at reception I am alone not and she agreed and have me the room. After about 1 hour she informs me that she has given me a higher category of room and I will have to move so I agreed. I reach the zen room as they call it. in pathetic condition again AC making noise. Room full of humidity. I said give me a another room and the lady said she doesn't have any room ready. This is at 15:00 hrs in afternoon. With no choice I had to pay 2000 INR extra and take the room I was given originally. As I enter the bathroom I notice the pot is stained and basin is filthy. I was in a rush so I called the hotel once I was in a cab and informed them there is a stain in the pot which is a hygiene concern and not acceptable. The answer I got was it's a paint stain. Do you think I care as a guest it is their purgative to fix it. I told them to move me and they just did not care a dam. I am attaching pics for all to see. Another incident to outline is check out. I asked my bills to be brought up and jyoti from reception tells me checkout can only happen at reception. This hotel is a complete let down and disgrace. one can stay at best hotels like Four seasons, Taj or Palladium hotel. I please urge all travellers to give this hotel a skip. Above all not even an apology.

    Reviewed May 25, 2014
    6.0
    Zeljko from Bosnia Herzegovina
    Business traveler
    Smart Room (Standard Room)
    Stayed 8 nights in November 2012

    Grande posizione, ma camere piccole”

    buon ristorante, vicinanze centro

    soggiorno e stato di 9 giorni molto impegnativi ma la vicinanza del albergo a tutti miei clienti ha aiutato molto. le stanze sono piccole ma c'è tutto dentro. mio suggerimento è di cambiare moquette in stanza per un pavimento duto - marmo o piastrelle che si pulisce piu facilmente.

    Reviewed December 07, 2012
    1234
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    The Shalimar Hotel
    |Very good 7.2
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Chowpatty Beach
    • Mumbai Central Railway Station is within 1.57 km