The Westin Guangzhou
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Deluxe Guest room, 1 King The Westin Guangzhou
Lobby The Westin Guangzhou
Lobby The Westin Guangzhou
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8.4
Excellent
/10
(460 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Yongwang Guangdong Dongfang Baotai30 m
  • Skyfame Tower30 m
  • Guangzhou HouJie290 m
  • The friendship Store (time)330 m
  • PoPark440 m
  • Consulate General of Mexico460 m
  • Changjiang Global Doctor Medical Center470 m
  • Metro Plaza480 m
  • Consulate General of Korea510 m
  • Tianhe Sports Center650 m
  • Free Wi-Fi

    The Westin Guangzhou

    6 Lin He Zhong Road, Tianhe District -Teemall / East Railway Station, Guangzhou, China, 510610 - See map
    "The hotel is well maintained and looks impressive the moment you enter the lobby."
    Kenrick - 14 December 2018
    Exceptional reputation
    Recommended by 89% of guests
    Excellent comfort
    8.8 room quality and comfort
    • 670 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Guangzhou

    • Free Wi-Fi in all rooms!

    Property ranking|Compared to 5,770 Guangzhou properties
    See all rankings
    Location score
    8.7/10
    Service score
    8.4/10
    Cleanliness score
    8.8/10
    Room comfort score
    8.8/10
    Better than
    99
    %
    of Guangzhou properties
    Better than
    99
    %
    of Guangzhou properties
    Better than
    99
    %
    of Guangzhou properties
    Better than
    99
    %
    of Guangzhou properties
    Value for money8.0
    Distance to city center0.1KM
    Location rating8.6
    Nearest airportFoshan Shadi Airport (FUO)
    Distance to airport27.1 km

    Rooms available at The Westin Guangzhou

    8.8
    Excellent
    Room comfort & quality
    Renewal, Club lounge access, 1 Bedroom Executive Suite
    Renewal, Club lounge access, 1 Bedroom Executive Suite
    ...
    • Room size: 71 m²/764 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive, Club lounge access, 1 Bedroom Larger Suite
    Executive, Club lounge access, 1 Bedroom Larger Suite
    ...
    • Room size: 97 m²/1044 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Presidential, Club lounge access, 1 King
    Presidential, Club lounge access, 1 King
    ...
    • Room size: 250 m²/2691 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Grand Executive, Club lounge access, Larger Guest room
    Grand Executive, Club lounge access, Larger Guest room
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Guest room, 1 King
    Deluxe Guest room, 1 King
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Royal, Club lounge access, 1 Bedroom Vice Presidential Suite
    Royal, Club lounge access, 1 Bedroom Vice Presidential Suite
    ...
    • Room size: 150 m²/1615 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Renewal Suite, Suite, 2 Twin/Single Bed(s), Stadium view
    Renewal Suite, Suite, 2 Twin/Single Bed(s), Stadium view
    ...
    • Room size: 71 m²/764 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Guest room, 2 Twin/Single Bed(s)
    Deluxe Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Renewal Deluxe, Guest room, 1 King, Stadium view
    Executive Renewal Deluxe, Guest room, 1 King, Stadium view
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive, Club lounge access, Deluxe Guest room, 1 King
    Executive, Club lounge access, Deluxe Guest room, 1 King
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    What people love about The Westin Guangzhou

    • 10.0
      Exceptional
      Location

      "Good price, great location, & even better service"

      Jennifer

      |

      12 October 2017

    • 9.2
      Exceptional
      Spaciousness

      "Luxurious, spacious and clean room, will be back."

      Alvin

      |

      08 April 2017

    • 10.0
      Exceptional

      "Great service, comfy rooms, and a killer view."

      David

      |

      07 July 2017

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    More about The Westin Guangzhou

    More about The Westin Guangzhou

    9.2
    Exceptional

    "Was pleasantly surprised by free upgrade to a bigger room."

    Alvin

    |

    08 April 2017

    An overview

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    What they offer

    8.0
    Very good
    Breakfast

    "Services and swimming pool are good, delicious breakfast."

    VAN

    |

    18 April 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental

    Restaurants on site

    Seasonal Tastes
    Cuisine:Asian, Chinese, Local
    Menu:A-la-carte
    Prego 帕戈意大利餐厅
    Cuisine:Italian, Pizza
    Menu:Buffet
    HongMian 红棉中餐厅
    Cuisine:Chinese, Local, Cantonese
    Menu:Buffet

    Nearby restaurants

    Chinese cuisine
    Chinese cuisine
    ShanQuan Tang Guan (Zhong Yi Main Branch)
    130 m Chinese
    ChangMan
    130 m Chinese
    JiuLong Zhan Restaurant
    130 m Chinese
    British cuisine
    British cuisine
    TWG
    1.3 km British
    Covent Garden WC2
    2.2 km British
    Fast food
    Fast food
    JiuLong BanDao Western Restaurant
    310 m Fast food
    FG fine foods(DongFang BaoTai)
    370 m Fast food, Pizza, Seafood
    Si DengBao HongBei Restaurant (DongFang BaoTai)
    370 m Fast food

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of The Westin Guangzhou from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (460)Booking.com Reviews (812)
    8.4
    /
    10
    Cleanliness8.7
    Facilities8.2
    Location8.6
    Room comfort and quality8.8
    Service8.4
    Value for money8.0
    High score for Guangzhou
    Rating
    9+ Exceptional (96)
    8-9 Excellent (75)
    7-8 Very Good (64)
    6-7 Good (22)
    <6 Below Expectation (28)
    Time of the year
    Mar - May (94)
    Jun - Aug (60)
    Sep - Nov (51)
    Dec - Feb (80)
    All guests (460)
    All room types
    All languages

    Show reviews that mention 

    Showing 285 verified guest comments
    12345
    6.8
    Good
    Wenny from Australia
    Couple
    Deluxe Guest room, 1 King
    Stayed 3 nights in June 2019

    The hotel need refurbished ”

    The room is big, but aged and has sewage smelled, water leaked from shower cubicle to adjacent toilet, staff need to placed a towel to block the water, incorrect hand basin and tap selection, water runs behind and goes to floor, the lifts too slow. Many other hotel choices around this area.

    Reviewed June 16, 2019
    10.0
    Exceptional
    Eric from Singapore
    Solo traveler
    Deluxe Guest room, 1 King
    Stayed 2 nights in February 2019

    Best Hotel In Guangzhou”

    This is the best hotel with the best service with the cleanest rooms in Guangzhou. Fast Wifi connectivity, clean rooms, super comfy bed and pillows, fantastic breakfast. Beat other international five star chains in the vicinity hands down. Will return to stay next month surely.

    Reviewed February 19, 2019
    8.8
    Excellent
    Jerry from Singapore
    Business traveler
    Stayed 1 night in July 2017

    Good but not great”

    Westin brand is renown around the world, but for a 5 star hotel like and 5 star price, service standards don't really live up to its name. If you are lucky enough, someone may help you with your luggage. At least one improvement they've made recently is to make free wifi available to guests (you had to pay an expensive hourly rate previously). Hope more improvements can be done.

    Reviewed August 09, 2017

    Dear guest, Thank you so much for staying at The Westin Guangzhou and we appreciate your time to post your feedback here. Your feedback is essential for us to improve. Your comments are well received and we have shared your feedback with our relevant team respectively. Please be assured that we will continue to improve our daily operations to ensure that our guests will experience the services that they have come to expect of a Westin hotel. We hope every effort from us will help you restore your sense of well-being and get you back to your best self. Be well, Hotel Management Team The Westin Guangzhou

    Responded August 21, 2017
    The Westin Guangzhou
    8.4
    Excellent
    Victor from Singapore
    Couple
    Stayed 1 night in December 2016

    Good to be back”

    My second time at Wetin Guangzhou. I was at another hotel in Guangzhou near to the Pearl River. Still we prefer the hotel in terms of its location and cleanliness. It gives a good impression of neat and orderly. Still complain that WIFI should be complimentary and guests should not be made to pay for it.

    Reviewed January 03, 2017

    Dear guest, Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your time with us. Your approval will be the biggest driven force to continually enhance the quality of our services and products. We are aiming at customizing care and attention for each guest and creating an individualized experience. We hope that you will give us the opportunity to welcome you back to The Westin Guangzhou in the very near future.

    Responded July 11, 2017
    The Westin Guangzhou
    8.0
    Excellent
    Yuen from United States
    Family with young children
    Stayed 1 night in April 2015

    Good choice if you want an indoor pool”

    Location, room size and pool

    Booked the Westin mainly for the indoor pool. The pool was adequate but nothing to rave about. Spacious room but WiFi wasnt included. Can't say it is a bargain. Wouldn't consider it if it wasn't for the pool.

    Reviewed April 08, 2015
    8.7
    Excellent
    Kenneth from Hong Kong
    Couple
    Stayed 1 night in March 2015

    Weekend relaxation”

    Location, Room cleanliness, Profession staff

    Greeted by professional and efficient staff at check-in. Room and common area were all very clean - no doubt 5* standard. Room was of good size and very comfortable. Went swimming as planned, outdoor pool too cold, indoor was relatively small and felt packed with less than a dozen people there. Did not try the food this time - perhaps next round.

    Reviewed March 30, 2015
    8.3
    Excellent
    Greg from New Zealand
    Business traveler
    Stayed 2 nights in June 2014

    Did what it said on the box”

    Shuttle, bed, shower

    The stay was fine. However I was misled a little upon check in regarding internet and this was used as leverage to upgrade - which offered zero benefit in room quality and soured things somewhat. There was no internet with original package but there was wifi - and this was all that I required.. The bar downstairs was ok with attentive bar staff but the food decided average. Breakfast was ok in the main area and a little better in the lounge (courtesy of said upgrade). The latter had real coffee :)

    Reviewed July 08, 2014
    8.0
    Excellent
    Pedro from Portugal
    Couple
    Stayed 1 night in June 2014

    Very good value for money”

    Having 2 swimming pools, great room, very good toilet

    Mixed feelings. The lobby is very very boring, very uncharacteristic, probably the worst i have seen in hotels of this calibre. The room was very good, the toilet very good indeed but then the shower head was not working very well (not a big problem). I repeat, great room and very good value for money. Having two pools, one indoor, made me choose Westin as i was fearing rain. The outdoor pool is rather nice as is the adjacent small library. The service is tipically chinese, correct, helpful, but always a bit dry. I big disappointment came as the agoda site features fee wifi but in reality not in the room. and the wifi in the lobby was ridiculously slow. I didn't find things run down but all in all a little bland, that's all. I would go back, for the price.

    Reviewed June 03, 2014
    8.3
    Excellent
    SALLY from Singapore
    Business traveler
    Stayed 1 night in February 2014

    Good location, good service, english widely spoken”

    clean, high class, beautiful

    Really beautiful hotel, not the cheapest hotel though. Very warm welcome from the staff. All could speak good english which was a very big bonus. Rooms were really clean and the toilet was beautiful. Location was good. Not much shopping malls around, need to travel a little to go out.

    Reviewed March 30, 2014
    10.0
    Exceptional
    KYUNG from South Korea
    Solo traveler
    Stayed 1 night in January 2014

    The BIG and GREAT Room ever had...”

    Big room, Clean room, Quiet room

    This hotel is located in downtown of Guangzhou. From the East Guangzhou station, you can walk to hotel. The room is well designed and really big. Also really clean. Staffs are really friendly also. If my friends who will go to Guangzhou, I will recommed this hotel.

    Reviewed March 19, 2014
    8.7
    Excellent
    Jon from United States
    Business traveler
    Stayed 1 night in August 2013

    Perfect business hotel”

    Room service, check-in/out, airport pick-up

    Stayed at the Westin for one-night and it was ideal for a business traveller. Airport pickup was quick and easy. Check-in procedure was efficient as well. Room was quite nice - similar to other Westins in China. Room service was very quick and much better than I've had in a while. Concierge was helpful in arranging transportation. Will stay here again.

    Reviewed August 13, 2013
    8.3
    Excellent
    Wai from Hong Kong
    Family with young children
    Stayed 1 night in February 2013

    Nice hotel with big size room”

    Size of room

    Went there with my family during CNY holiday, nice service with large size of room. Warm water swimming pool and nice chinese restaurant. However, I think the chinese restaurant open a little bit late ( 11:30 am ), also quite expensive with small size. But the food is ok.

    Reviewed February 14, 2013
    9.7
    Exceptional
    Chin from Singapore
    Business traveler
    Stayed 1 night in February 2013

    Grand Hotel with Big Rooms”

    Big Rooms, Indoor Pool

    The overall experience is wonderful. Checking in and out were a breeze. Room was very big and clean. However, as I like swimming, I felt that the indoor pool was both small and tired looking for a 5 star hotel such as Westin. It was tired looking as I could see that the flooring and cleanliness should be improved.

    Reviewed February 13, 2013
    8.3
    Excellent
    Olivier from France
    Couple
    Stayed 1 night in January 2013

    Amazing rooms and perfect location”

    spacious rooms, perfect location close to the East Railway station

    we stayed in westin for a week-end coming from hong kong. maybe because it was not a week day, the hotel was rather empty that allowed us to enjoy of the facilities, especially the indoor swimming-pool that is great and at a warm temperature. the room is spacious and bright room,thanks to a big window. the hotel is at walking distance (5 minutes) from the railway station; however, in case you have to carry heavy luggages, the hotel offer a shuttle bus to the station.

    Reviewed January 24, 2013
    9.7
    Exceptional
    Tjandra from Indonesia
    Family with young children
    Stayed 1 night in January 2013

    Nicely located Hotel with Perfect Bed”

    The bed is great + nice heated indoor swimming pool

    The Westin Guangzhou Hotel bed is definitely one of the best bed in its class. We also enjoy the surrounding of the hotel, which is very close to food, malls and other local attractions. The heated indoor swimming pool and whirlpool allow us to relax after a day of roaming around the city of Guangzhou. Overall an enjoyable hotel with very good value. The room size is very good around 50 m2 and the bed is just very comfortable.

    Reviewed January 21, 2013
    8.0
    Excellent
    Tong from Indonesia
    Business traveler
    Stayed 1 night in January 2013

    Quite room and comfortable stay”

    the bed room is very quite and comfortable bed

    i stay in westin guangzhou for my business trip. the hotel is good and the location is convenient as many shopping malls and seven eleven stores in its surrounding. the only weakness for this hotel is the staffs are not really care to the customers. they did not welcoming me at all since i came out from the taxi. they let me take my luggage by myself without offering any help to me. it is really rare for the 5 stars hotel standard.

    Reviewed January 17, 2013
    9.3
    Exceptional
    Jane from Australia
    Family with teens
    Stayed 2 nights in December 2012

    Wonderful service and very comfortable hotel”

    The rooms are excellent, beds very comfortable. The Club was a big advantage. Staff very helpful and friendly with good English.

    We throughly enjoyed our stay and look forward to returning. We found the Westin an ideal base in Guangzhou. The facilities are excellent and the staff are very good. The hotel is modern and comfortable. The breakfasts were very extensive and satisfying. There are very good restaurants.

    Reviewed January 15, 2013
    7.6
    Very good
    william from Singapore
    Business traveler
    Deluxe Guest room, 1 King
    Stayed 1 night in January 2019

    Don’t live up to it name Westin ”

    We arrive at night time and enter the lobby , was surprise the hotel only have a few yellow led bulbs lighted .in the sense The street light are brighter ! When we are looking for the lift lobby , we are unable to locate because the lift lobby do not have any lights to show us the way ! The rooms are clean but the shower amenities are too little for 2 person to share.

    Reviewed January 14, 2019
    4.4
    Rameshkumara from Australia
    Business traveler
    Stayed 2 nights in December 2018

    Requires massive training for staff”

    Suppose to be a non smoking room but end smelling smoke the entire night till the hotel have provided an air purifier for my room. Concierge staff was very rude, i have to say extremely rude. Overall the hotel staff is not well trained and i dont think its for foreigner or even business traveller.

    Reviewed January 10, 2019
    7.6
    Very good
    Jenny from Singapore
    Couple
    Deluxe Guest room, 1 King
    Stayed 4 nights in December 2018

    Large room but old furniture”

    Staff friendly, room large and clean but furniture is old. Toilet door cannot be closed, wardrobe doors not fully closable and bed a bit soft for me. Location, if you are taking cab to new town or old town, is good as it is quite centrally located. However, surrounding is more residential area than commercial area so not much to do. A 10 min walk will reach the Guangzhou East Station. For commuting is convenient. Breakfast has varieties but no change for the 4 days I was there. Food quality is fine given it is Westin.

    Reviewed January 01, 2019
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    The Westin Guangzhou
    |Excellent 8.4
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    • Excellent location
    • Guangzhou Tower
    • Guangzhou East Railway Station is within 0.68 km