8.3

Excellent
20.4% this month
/10
(1,208 reviews)See what guests said
Highly rated by guests – 89% would recommend
Housekeeping7
Shops2
24-hour front desk2
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Chinatown 770 m
Ferry Building Marketplace 1.6 km
Lombard Street 1.8 km
Oracle Park 1.9 km
Pier 39 2.3 km
Fisherman's Wharf 2.4 km
Alcatraz Island 4.5 km
Twin Peaks 5.0 km
Golden Gate Park 5.1 km
Golden Gate Bridge 7.1 km
Nearby landmarks
Clock Bar 10 m
Tix Bay Area 40 m
Pearl & Jade Empire 40 m
Saks Fifth Avenue 50 m
Theater District San Francisco 50 m
Glamour Girl Shopping Tours 60 m
San Francisco Playhouse 80 m
Gallery 444 80 m
Shop and the City Tour 80 m
Union Square 100 m
The Westin St. Francis San Francisco on Union Square

"Everything is smooth and fine, occasionally even elegant."

Boldizsar - 11 January 2019
Standard The Westin St. Francis San Francisco on Union Square
Lobby The Westin St. Francis San Francisco on Union Square
Interior view The Westin St. Francis San Francisco on Union Square
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The Westin St. Francis San Francisco on Union Square

335 Powell Street , San Francisco Downtown, San Francisco (CA), United States, 94102 - See map
Attention

This property is in high demand!

5 travelers have booked today.

  • 400 meters to public transportation

  • Located in heart of San Francisco (CA)

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in San Francisco (CA) every 1 minutes on Agoda.com
Value for money7.7
Distance to city center0 Miles
Location rating9.4
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.7 km

Rooms available at The Westin St. Francis San Francisco on Union Square

Very good
Room comfort & quality
8.0
Classic Suite, 1 Bedroom Executive Suite, 1 King, Landmark
...
  • Non-smoking
  • Shower
  • 1 king bed
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Grand Deluxe, Guest room, 1 King, Union Square view
...
  • Non-smoking
  • Shower
  • 1 king bed
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Parkview Suite, 1 Bedroom Larger Suite, Landmark
...
  • Non-smoking
  • Shower
  • 1 double bed and 1 king bed
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Deluxe, Guest room, 1 King, Limited view, Tower
...
  • Non-smoking
  • Shower
  • 1 king bed
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Deluxe, Guest room, 2 Double, Limited view
...
  • Shower
  • Kitchenette
  • 2 double beds
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Grand Deluxe, Guest room, 2 Double, City view, Tower
...
  • Non-smoking
  • Shower
  • 2 double beds
Enter dates to see prices
Bridgeview Suite, 1 Bedroom Larger Suite, 1 King, Bay view
...
  • Shower
  • 1 king bed
Enter dates to see prices
Grand Deluxe, Guest room, 2 Double, Union Square view
...
  • Shower
  • Kitchenette
  • 2 double beds
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Grand Deluxe, Guest room, 1 King, City view, Tower
...
  • Shower
  • 1 king bed
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Traditional, Guest room, 2 Double, Limited view, Landmark
...
  • Shower
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Westin St. Francis San Francisco on Union Square?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin St. Francis San Francisco on Union Square?

For those who wish to drive their own cars, The Westin St. Francis San Francisco on Union Square has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 65 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around San Francisco (CA) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Westin St. Francis San Francisco on Union Square?

Start your mornings right, with the continental and buffet breakfast options offered at The Westin St. Francis San Francisco on Union Square. Adults can enjoy breakfast offered with an additional charge of 44 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Westin St. Francis San Francisco on Union Square?

The Westin St. Francis San Francisco on Union Square features an on-site restaurant for your dining convenience.

What is the smoking policy at The Westin St. Francis San Francisco on Union Square?

The Westin St. Francis San Francisco on Union Square does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Westin St. Francis San Francisco on Union Square?

The closest train, metro, or bus station is Powell Street Subway Station, 390 m away from The Westin St. Francis San Francisco on Union Square.

What restaurants are nearby The Westin St. Francis San Francisco on Union Square?

The Westin St. Francis San Francisco on Union Square is located in San Francisco Downtown, famous for good restaurants such as Restaurant Michael Mina, The Oak Room - The Westin St. Francis and Bourbon Steak.

What popular shopping places are close to The Westin St. Francis San Francisco on Union Square?

Shopping options in The Westin St. Francis San Francisco on Union Square’s San Francisco Downtown neighborhood include Union Square, Pearl & Jade Empire and Saks Fifth Avenue.

What are popular attractions near The Westin St. Francis San Francisco on Union Square?

The Westin St. Francis San Francisco on Union Square is located in San Francisco Downtown area, which is famous for attractions such as Lombard Street, Chinatown and Cable Car Museum.

What popular natural sightseeing spots are close to The Westin St. Francis San Francisco on Union Square?

The Westin St. Francis San Francisco on Union Square is located within San Francisco Downtown, which makes it conveniently close to natural sights including Scenic 49 Mile Drive, Gold Country and Russian Hill.

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Explore the neighborhood

What people love about The Westin St. Francis San Francisco on Union Square

  • 10.0

    Exceptional

    "The pastries and bread were delicious."

    Natasha

    |

    6 November 2019

  • 10.0

    Exceptional
    Staff 

    "The housekeeping staff was awesome."

    Natasha

    |

    6 November 2019

  • 10.0

    Exceptional
    Staff 

    "Most of all, it has best staff."

    Natasha

    |

    6 November 2019

Property ranking|Compared to 747 San Francisco (CA) properties
See all rankings
Location score
9.4/10
Room comfort score
8/10
Cleanliness score
8.3/10
Service score
8.2/10
Better than
97
%
of San Francisco (CA) properties
Better than
94
%
of San Francisco (CA) properties
Better than
87
%
of San Francisco (CA) properties
Better than
86
%
of San Francisco (CA) properties
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Overall rating:

8.3

Excellent
1,208 reviews
Cleanliness
8.4
Facilities
7.9
Location
9.4
Read all reviews >
What travelers say they love:
You have the best choice of restaurants around.
Natasha from Philippines
Business traveler
More about The Westin St. Francis San Francisco on Union Square

More about The Westin St. Francis San Francisco on Union Square

The Westin St. Francis San Francisco on Union Square is only seven kilometers away from San Francisco's airport. The location, right on Union Square, makes this hotel ideal for business travelers or those hoping to see a bit of the city. A luxury property with a traditional and historic feel about it, the building is charming, warm, and inviting. All 1,195 guestrooms at the hotel are meticulously appointed to ensure a comfortable stay. Individual guestrooms are fully appointed with a, cable television, trouser press, air conditioning, IDD telephone, and in-room movies. All of the rooms are non-smoking. Laundry service, babysitting, and city transfers are all on offer to guests. To proceed with your booking at The Westin St. Francis San Francisco on Union Square, please select your chosen dates of stay and submit our secure online booking form.

Show less
Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

8 mentions

Internet

3 mentions

View

3 mentions

Breakfast

2 mentions

Languages spoken

  • English
  • Bulgarian
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • German
  • Japanese
  • Polish
  • Spanish

Accessibility

  • Access all room by interior corridor
  • Accessibility for some meeting spaces
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Hearing accessible rooms some rooms
  • Lever handles on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in some guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Kitchen
  • Restaurants

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Wheelchair accessible

For the kids

  • Babysitting service

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Satellite/cable channels
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site

The Oak Room Restaurant & Lounge

  • Cuisine: American
  • Menu: Buffet

Caruso's

  • Cuisine: American
  • Menu: Buffet
Location
335 Powell Street , San Francisco Downtown, San Francisco (CA), United States, 94102
Exceptional
Location

9.4

Airports

  • San Francisco International Airport (SFO)
    18.7 km
  • Oakland International Airport (OAK)
    19.1 km

Public transportation

  • Powell Street Subway Station
    400 m
  • Historic Streetcars
    490 m

Hospital or clinic

  • Downtown Medical
    200 m

Shopping

  • Ghirardelli Square
    2.4 km

Convenience store

  • 7 Eleven
    120 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Chinatown
    770 m
  • Ferry Building Marketplace
    1.6 km
  • Lombard Street
    1.8 km
  • Oracle Park
    1.9 km
  • Pier 39
    2.3 km
  • Fisherman's Wharf
    2.4 km
  • Alcatraz Island
    4.5 km
  • Twin Peaks
    5.0 km
  • Golden Gate Park
    5.1 km
  • Golden Gate Bridge
    7.1 km

Nearby landmarks

  • Clock Bar
    10 m
  • Tix Bay Area
    40 m
  • Pearl & Jade Empire
    40 m
  • Saks Fifth Avenue
    50 m
  • Theater District San Francisco
    50 m
  • Glamour Girl Shopping Tours
    60 m
  • San Francisco Playhouse
    80 m
  • Gallery 444
    80 m
  • Shop and the City Tour
    80 m
  • Union Square
    100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • All rooms can accommodate a crib, cribs are available on request
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Getting around

  • Distance from city center0 Miles
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)44 USD
  • Daily Internet/Wi-Fi fee14.95 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors32
  • Number of restaurants1
  • Number of rooms 1195
  • Year property opened1904
  • Most recent renovation2014

Parking

  • Daily parking fee65 USD
Property announcements

Upon early departure, an Early Departure Charge of one night(s) room and tax applies.

Upon early departure, an Early Departure Charge equal to one night's room rate plus tax applies.

Reviews of The Westin St. Francis San Francisco on Union Square from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities7.9
Location9.4
Room comfort and quality8.0
Service8.3
Value for money7.7
High score for San Francisco (CA)
Rating
9+ Exceptional (38)
8-9 Excellent (38)
7-8 Very Good (32)
6-7 Good (9)
<6 Below Expectation (16)
Time of the year
Mar - May (42)
Jun - Aug (34)
Sep - Nov (22)
Dec - Feb (35)
Don't miss out!Users are booking a place in San Francisco (CA) every 1 minutes on Agoda.com
All guests (249)
All room types
All languages

Show reviews that mention 

Showing 133 verified guest comments
12345
8.4
Excellent
James from Malaysia
Couple
Stayed 5 nights in July 2018

Poor Staff ”

Waited 30 min to check out because the receptionist to ignore the line of people waiting for them. There is a time for you to have a good chat with your customers but not when there are around 10 people waiting in line and I just have 1 person in front of me. Imagine those waiting behind me. When its my turn, the lady doesn't seem to want to serve me (maybe because I am asian), no smile nothing. Just straight away, what do you want. Everything is good except for some of the front desk staff. Not the best Westin among all the Westin I been to. Other than that, its a great and amazing building as expected from the Westin.

Reviewed July 28, 2018

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8.8
Excellent
Fredrik from Sweden
Family with young children
Stayed 3 nights in April 2017

Windsor suite”

We stayed in the Windsor suite for three nights. It is very spacious and the view is fantastic. The downside is that the furnishing, bathroom and decoration feels somewhat dated. At the right price I would definitely stay there again. Overall the hotel needs significant refurbishment.

Reviewed April 17, 2017

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9.2
Exceptional
Susana from Indonesia
Couple
Stayed 2 nights in July 2016

Great Stay”

Right in the center of Union Square, a very good place to stay. The room is quite big, the staff is super friendly and they give starbucks coffee as a compliment in your room. There's a lot of stores around the block within walking distance.

Reviewed August 11, 2016

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8.8
Excellent
Susana from Indonesia
Business traveler
Stayed 1 night in July 2016

Stategic location”

Right in the center of Union Square, it is the busiest hotel in this area. Just across the hotel you can find a big park and a hop on hop off bus tour. Left and right full on shops, Macy's and Walgreens just around the block. Clean room, large bed, and the staff is super nice. Too bad they charges wifi in the room, unless you are a member of the chain hotel.

Reviewed July 14, 2016

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8.3
Excellent
Daniel from United States
Solo traveler
Stayed 1 night in July 2014

In the heart of San Francisco, across Union Square”

Location, neighborhood restaurant, cablecar access

Westin St. Francis – great location in the heart of downtown San Francisco, across from Union Square. Lots of good restaurant/bars in the area. Shopping galore. Hop on the cablecar right in front the hotel.

Reviewed July 27, 2014

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9.7
Exceptional
Korakot from Thailand
Group
Stayed 1 night in October 2012

good location but old”

good locations

good location but rooms are very old and small... kinda overpriced but with locations, it's very convenient!! we have to request for in-room slipper ... they don't provide room amenities, but we can request for.

Reviewed October 24, 2012

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9.3
Exceptional
Korakot from Thailand
Group
Stayed 1 night in October 2012

slow check-in”

good location

it took about half an hour to check-in... we booked through agoda, and the hotel stuff offered us to pay more to upgrade to newer rooms.. the room is ok, not worth the price we paid, but the location is very good. free wifi in the lobby

Reviewed October 24, 2012

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8.0
Excellent
Periskila from Indonesia
Group
Stayed 5 nights in June 2011

An elegent classic hotel to stay in down town SF”

The grande classic lobby area with pleasent and cheerful concierge

My first impression when come to the hotel is that there is a man in uniform and cap welcoming me in the front entrance. The second impression is the lobby lights are turned down and give the hotel a very pleasant inviting evening and its very beautiful. The concierges very cheerful and very helpful to give a direction and advise us to go around the city. the service is great, bed was comfortable and room is spacious. I will stay in this hotel again.

Reviewed June 27, 2011

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8.8
Excellent
Boldizsar from Hungary
Couple
Stayed 4 nights in August 2018

In the heart”

The hotel is in (one of the) heart(s) of SF. It is a luxurious turn of the century building with a large modern addition. Everything is smooth and fine, occasionally even elegant. But, one can not help, it is a large industrial machine swallowing and releasing hundreds of guests per day, so not ime and energy is left for a personal touch. That nothwistanding it is a pleasant place - just do not try to rent a car from the local office, as they charge exorbitantly compared to street, and especially to online price

Reviewed January 11, 2019

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5.2
Hayley from Philippines
Family with teens
Traditional, Guest room, 2 Double, Limited view, Landmark
Stayed 5 nights in June 2019

Internet is bad”

5 days with almost no internet, asked for help but nothing happened.

Reviewed June 25, 2019

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9.2
Exceptional
CHIN from Singapore
Solo traveler
Traditional, Guest room, 2 Double, Limited view, Landmark
Stayed 1 night in March 2019

Good location ”

Spacious room. Got upgraded for free!

Reviewed March 13, 2019

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7.2
Very good
Joshua from Singapore
Business traveler
Stayed 3 nights in February 2018

Hotel service has no faults but ongoing renovation was very noisy”

Beautiful hotel with nice rooms and good service. However, they should have closed off the section that was being renovated. There were at least 4 rooms next to me that were being refurbished - it was extremely noisy and dust irritated my eyes and nose. On one day, they started work at 5.30am, which is a pretty unreasonable hour and it lasted all day till the evening. For a 4-star hotel, definitely expected better planning. Also, I paid for an "upgrade" for this room - definitely a downgrade in my books.

Reviewed March 20, 2018

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5.2
ETHAN from Singapore
Couple
Stayed 2 nights in December 2017

Great Staff!”

Great service staff from front desk to the lobby bar, to housekeeping, to the conceige and bell boy! Downside - very old interior, old bed frame, very old bathroom, no proper glassware in the room, offering paper cups and plastic cup which never expect such standard came from Westin. 100% disappointment.

Reviewed December 14, 2017

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8.4
Excellent
Yuri from Japan
Solo traveler
Stayed 2 nights in July 2017

Perfect location, many Business travellers”

The great location, excellent staffs, tasty in room dining breakfast, and spacious room. Facility is old and no bath tub in the corner jr suite, which was bit disappointing but overall I liked this hotel.

Reviewed July 24, 2017

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7.6
Very good
Rudyanto from Indonesia
Family with teens
Stayed 2 nights in June 2017

Good location and room, waiting time too long for a room”

The staff inform that the check in time is 4pm instead of 3pm( which is consider late check in). The reason is " room still occupied by others"???? Will the hotel compansate for 1 hour late meanwhile they earn additional 1 hour fees from other...... what a good excuse.

Reviewed July 04, 2017

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8.8
Excellent
Gillian from United States
Couple
Stayed 1 night in May 2017

Excellent”

We put 2 bottles of water in the fridge. When we checked out there was a $26 charge for the fridge. We told them we did not take anything out, we just put 2 bottles of water IN the fridge. Apparently there is a sensor in the fridge that even if you touch anything in there, you are charged for it. Felt like "Big Brother" was watching us. The hotel did retract the charge after we told them we had put the bottles into the fridge. We really liked the Warwick Hotel we stayed in on Geary Street after we left the Westin..

Reviewed May 20, 2017

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6.8
Good
Katherine from United States
Couple
Stayed 1 night in December 2016

A tired landmark in a central city location.”

Stayed overnight during the holidays. The location in Union Square is key and the lobby and historic building alone are impressive. Slow service upon check in and limited knowledge from the concierge on providing in-room amenities for infants. Personnel seemed spread thin. Rooms are old with charm, but decor and amenities are exceptionally spartan for a Westin brand and iconic landmark. Carpeted floors are worn and soiled.

Reviewed December 28, 2016

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8.3
Excellent
Victor from Indonesia
Couple
Stayed 1 night in January 2015

ONE NIGHT EXTENDED STAY”

LOCATION, LOCATION, LOCATION and THE ROOM also the VIEW

At first we're pleased with the service at the front desk, we choose this hotel because again it's location location and location just in the center of union square, the room was clean and nice, since we just stay less than 4hours to catch our next flight, i can't say much but love it. eventhough the WiFi is bad

Reviewed January 24, 2015

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6.3
Good
Joseph from United Kingdom
Business traveler
Stayed 2 nights in May 2014

Terrible wifi facility in the room”

Good location, near shopping centres.

We had paid for two days to use wifi in the room. This was terrible. Sometimes it worked, but sometime it didn't. Even if it worked, the speed was very slow. We reported but no action was taken to address it. It was a waste of money.

Reviewed May 22, 2014

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9.3
Exceptional
Natalie from United States
Group
Stayed 1 night in April 2014

Great hotel and service”

cleanliness, location, staff

I stayed here with a couple of girlfriends the night before my wedding. The staff was very accommodating and were quick to bring us anything we needed. The room was clean and well-appointed and the hotel is in a great location - right on Union Square. Parking's expensive, but it is San Francisco... Would stay here again!

Reviewed May 13, 2014

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