The Westin Turtle Bay Resort & Spa, Mauritius
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 The Westin Turtle Bay Resort & Spa, Mauritius
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8.6
Excellent
/10
(31 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location
Parking
FREE
  • Water Lili Diving Site3.5 km
  • Stella Maru Diving Site4.23 km
  • Caravelle Diving Site4.84 km
  • Stenopus Diving Site5.47 km
  • Ancre Perdue Diving Site6.21 km
  • L'Aventure Du Sucre6.71 km
  • Trou aux Biches Beach6.77 km
  • Holt's Rocks Diving Site7.15 km
  • Troue aux Biches Sailing Spots7.44 km
  • Mauritius Commercial Bank7.82 km
  • Free Wi-Fi

    The Westin Turtle Bay Resort & Spa, Mauritius

    Balaclava, Balaclava, Mauritius Island, Mauritius - See map
    "Westin is a amazing beautiful property located mins from Port Louis and beautiful beaches."
    Deven - 19 April 2018
    Exceptional comfort
    9.6 room quality and comfort
    Exceptional cleanliness
    9.2 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Cheaper than 98% of all properties in Mauritius Island in the last 24 hours

    Compared to 2,982 Mauritius Island properties at Agoda for various dates

    Property ranking|Compared to 2,982 Mauritius Island properties
    See all rankings
    Cleanliness score
    9.2/10
    Room comfort score
    9.6/10
    Cheapest price score
    Value for money score
    8.1/10
    Better than
    99
    %
    of Mauritius Island properties
    Better than
    99
    %
    of Mauritius Island properties
    Better than
    98
    %
    of Mauritius Island properties
    Better than
    97
    %
    of Mauritius Island properties
    Value for money8.1
    Distance to city center15 km
    Location rating8.0
    Nearest airportSir Seewoosagur Ramgoolam International Airport (MRU)
    Distance to airport42.8 km

    Rooms available at The Westin Turtle Bay Resort & Spa, Mauritius

    9.6
    Exceptional
    Room comfort & quality
    Club Junior Suite, Club lounge access 1 King
    Club Junior Suite, Club lounge access 1 King
    ...
    • Room size: 124 m²/1335 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    Banyan Suite, Club lounge access, Suite, 1 King, Ocean view
    Banyan Suite, Club lounge access, Suite, 1 King, Ocean view
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Ocean Suite, Club lounge access, Suite, 1 King, Sofa bed
    Ocean Suite, Club lounge access, Suite, 1 King, Sofa bed
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room, Guest room, 2 Queen
    Deluxe Room, Guest room, 2 Queen
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    • 2 queen beds
    Enter dates to see prices
    Club Junior Suite, Club lounge access, Junior Suite, 1 King
    Club Junior Suite, Club lounge access, Junior Suite, 1 King
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Ocean Grand Deluxe, Guest room, 2 Queen, Ocean view
    Ocean Grand Deluxe, Guest room, 2 Queen, Ocean view
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe Room, Guest room, 1 King
    Deluxe Room, Guest room, 1 King
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    Ocean Grand Deluxe, Guest room, 1 King, Ocean view
    Ocean Grand Deluxe, Guest room, 1 King, Ocean view
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
    Guest room
    Guest room
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    Enter dates to see prices
    Deluxe Family Room, Guest room, 1 King, Sofa bed
    Deluxe Family Room, Guest room, 1 King, Sofa bed
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
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    More about The Westin Turtle Bay Resort & Spa, Mauritius

    More about The Westin Turtle Bay Resort & Spa, Mauritius

    10.0
    Exceptional

    "Great luxury atmosphere."

    Heiko

    |

    07 May 2016

    An overview

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    What they offer

    10.0
    Exceptional

    "Airy and light rooms."

    Heiko

    |

    07 May 2016

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Asian
    Continental
    Full English/Irish

    Restaurants on site

    SEASONAL TASTES RESTAURANT
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Westin Turtle Bay Resort & Spa, Mauritius from real guests

    Overall rating
    8.8
    Excellent
    From 683 reviews
    Provided by verified guests of
    Agoda Reviews (31)Booking.com Reviews (208)
    Rating via Agoda8.6
    /
    10
    Cleanliness9.2
    Facilities8.2
    Location8.0
    Room comfort and quality9.6
    Service8.5
    Value for money8.1
    High score for Mauritius Island
    Rating
    9+ Exceptional (14)
    8-9 Excellent (4)
    7-8 Very Good (6)
    6-7 Good (2)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (4)
    Jun - Aug (4)
    Sep - Nov (5)
    Dec - Feb (14)
    All guests (31)
    All languages
    Showing 27 verified guest comments
    12
    10.0
    Exceptional
    Deven from United States
    Family with young children
    Stayed 8 nights in April 2018

    Amazing Hotel, Great Staff and Perfect Pool for kids/family”

    Westin is a amazing beautiful property located mins from Port Louis and beautiful beaches. It has a amazing pool thats great for adults and kids. The staff is very friendly, attentive and makes sure you have a great experience. I will be back for sure.

    Reviewed April 19, 2018
    7.2
    Very good
    Yoyo from China
    Group
    Stayed 2 nights in February 2018

    Very good”

    Westin is w good location. But the facilities are pretty old. The buffet restaurant actually doesn't have a variety of choices. No big surprise.

    Reviewed February 23, 2018
    6.8
    Good
    Denis from Switzerland
    Business traveler
    Stayed 2 nights in July 2016

    Disappointing”

    Extremely expensive for the performance. There are many hotels on the coast of Mauritius where one can get just as well or better for half the price

    Reviewed July 25, 2016
    7.6
    Very good
    Kalpana from India
    Family with teens
    Stayed 6 nights in June 2016

    Family holiday”

    It's a well designed hotel with interesting spaces & lots of outdoors but the beach is man made and disappointing. The hotel is a great location if one wants to be in close proximity of Grand Bay, SSR Botanical Park or Port Louis part of Mauritius. But it is quite remote from other more touristy spots of the south & eastern part of the island & that's important since local cab travel is quite exoensive. It's also far removed from any nearby local markets or restaurants thus eating out is never an option. However, the spa & other water based activities are a pleasurable & fun.

    Reviewed June 30, 2016
    10.0
    Exceptional
    Heiko from Canada
    Couple
    Stayed 4 nights in May 2016

    It doesn't get much better”

    Of the hundreds of 5 star hotels we've lived in, this makes the top 5 list. Service is fit for an emperor!!! Great luxury atmosphere. Airy and light rooms. Great sunsets!

    Reviewed May 07, 2016
    7.0
    Very good
    Grahame from Australia
    Solo traveler
    Stayed 3 nights in December 2014

    Convention HQ Hotel”

    Isolation, Quiet, comfort

    The hotel is quite isolated out of the main town, which is great if you are a couple or family that just wants to sit around the pool or beach all day, but as a solo/business traveller it is not a good place to stay. The rooms are very nice as you would expect from a Westin Hotel. The included breakfast was very good and all you could eat from a good variety of foods. The cost of a taxi from the hotel to the main town is a rip off because they know you have no other way of getting there, (and the hotel staff are in on the scam, they get a cut from the taxi driver for calling them) while the cost from the city to the hotel is one third to a quarter because you have the choice of many taxis. It is a case of bargaining because their are no meters in the taxis. Same travelling from the airport and back. You can travel from the city to the airport for one third what is cost to get from the airport.

    Reviewed July 03, 2015
    9.3
    Exceptional
    Ebrahim from South Africa
    Couple
    Stayed 7 nights in April 2015

    This is s geniune 5 star hotelstafg good”

    staff good vleanlinedd
    Reviewed May 05, 2015
    9.7
    Exceptional
    johan from Sweden
    Solo traveler
    Stayed 7 nights in February 2015

    Fantastic”

    Fantastic service of The Staff, 5 star dining, Great relaxed view from the suite.

    From the time you check in to when you leave they make you feel real VIP guest here.

    Reviewed March 08, 2015
    10.0
    Exceptional
    Daniel from Sweden
    Couple
    Stayed 7 nights in February 2015

    The Westin Turtle Bay Resort and Spa”

    Staff, food & facilities

    Very elegant rooms, excellent food, the best staff and a perfect vacation for both families and couples.

    Reviewed February 24, 2015
    9.7
    Exceptional
    Qi from China
    Family with young children
    Stayed 5 nights in February 2015

    Nice hotel”

    Every morning, I can meet a friendly your staff who may be in probation period, his warmly and professional service give me a pleasant start of each day.

    Very good

    Reviewed February 09, 2015
    7.7
    Very good
    Margaret from Australia
    Solo traveler
    Stayed 2 nights in January 2015

    Great Escape”

    The hospitality provided by the staff, the hotel facilities and the variation of food options

    As a solo traveller, the Westin provided accommodating and safe facilities. There was always a staff member available to answer questions. The pool was amazing and the coastal beach lounges allowed beautiful views. The taxi fare (2500-3000 rupees) to the airport was excessive.

    Reviewed February 02, 2015
    10.0
    Exceptional
    VINESH from South Africa
    Couple
    Stayed 2 nights in January 2015

    The Westin-Singing their Praises”

    Room, Staff & Service, Resort Location

    Overall very satisfied with our stay at the Westin with absolutely nothing to complain about. Location was superb, with this being our first time to the North West of the Island. Staff offered the legendary Mauritian friendliness, warmth and hospitality. Special mention for Fadil who went out of his way to ensure we had an awesome stay. Also Kishan at Concierge was very helpful. Lastly our room left us very impressed being regular travellers around the world the room with its large bathroom, outside shower and spacious dressing area definitely impressed on us. All round, one of the best hotels we have stayed in!!!

    Reviewed January 31, 2015
    9.0
    Exceptional
    Kerith from South Africa
    Couple
    Stayed 2 nights in December 2014

    Superb facilities but a few minor issues”

    Setting, building and facilities, and food

    We had a truly wonderful stay at the Westin in Mauritius. I would highly recommend the hotel to any traveler - be they families, couples or groups of friends staying together. We unfortunately had to wait until after 17h00 to access our room at check-in, for an unexplained reason. This was only a minor frustration as we were happy to explore the facilities. We were unable to sign any drinks to our room though, although the trustworthy barman understood this and allowed us to return later to sign for our two drinks. My biggest complaint revolves around a simple lack of communication. As we arrived on 31 Jan, we asked about any special New Year's Eve dinner (Agoda had not informed us of this). We were told by the lady at reception that this was Rs2000 per person. We asked if this was over and above the Half Board that we had paid for. She said yes. I then called the restaurant directly from my room to confirm this and the price was repeated at Rs2000. We thus had an embarrassing shock when we received the bill after dinner, for Rs4000 pp. The restaurant manager then told us that the meal was Rs6000 and because we were on HB we had to pay an additional Rs4000 a head. We signed and went to the Hotel Manager the next morning who told us that the price was in fact Rs4000 pp. Very frustrating and three different stories. If we had known in advance this would not have been an issue at all. I also had some difficulty getting assistance with my SPG membership which I had hoped that the staff would have been better trained on. Overall, I would without any hesitation recommend the Westin. It is pricey but still delivers value for money. The food was superb (especially on NYE!), and overall our experience exceeded our expectations. Can't wait to return.

    Reviewed January 12, 2015
    8.0
    Excellent
    Mubanga from Zambia
    Couple
    Stayed 5 nights in December 2014

    Outstanding Holiday Getaway”

    The Food, The location, The architecture (swimming pool, Ponds and pools and Chalets)

    Absolutely satisfying.

    Reviewed January 06, 2015
    7.7
    Very good
    Thida from Myanmar
    Couple
    Stayed 6 nights in December 2014

    Nice rooms but staff needs training”

    Large rooms, Spacious compound, Cleanliness

    best suited for those who want to stay in the hotel compound...not enough activities to do..hotels don't help with the excursion trips outside...staff also not that helpful to assist you...always giving curt answers and dont go out of their way to give info...

    Reviewed January 01, 2015
    10.0
    Exceptional
    Naseema from South Africa
    Couple
    Stayed 5 nights in November 2014

    heaven on earth”

    pools and beaches, rooms and dining

    my stay at the Westin trutle bay resort and spa was the most amazing, unforgettable vacation and i would love to return soon

    Reviewed December 01, 2014
    9.7
    Exceptional
    Lee from United Kingdom
    Couple
    Stayed 10 nights in September 2014

    great time”

    service, beach location, food
    Reviewed October 03, 2014
    9.3
    Exceptional
    DHRUV from India
    Family with young children
    Stayed 6 nights in September 2014

    HEAVEN”

    PROPERTY, STAFF, ATTENTION TO DETAIL

    Amazing..

    Reviewed September 28, 2014
    9.3
    Exceptional
    SHIH from Taiwan
    Couple
    Stayed 2 nights in September 2014

    Wonderful experience”

    Great service, food and view

    I book "Deluxe Suite" because the website introduced "guests enjoy exclusive access to our Westin Executive Club Lounge facilities", but when we arrived, we soon realized the lounge does not open yet.

    Reviewed September 25, 2014
    8.7
    Excellent
    Akram from Tunisia
    Couple
    Stayed 5 nights in August 2015

    hotel de charme pour couple”

    hotel de charme pour couple
    Reviewed August 10, 2015
    12
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    The Westin Turtle Bay Resort & Spa, Mauritius
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