Tidal Waters Resort
Tidal Waters Resort
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Interior view Tidal Waters Resort
Interior view
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Interior view Tidal Waters Resort
Interior view
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Swimming pool Tidal Waters Resort
Swimming pool
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Swimming pool Tidal Waters Resort
Swimming pool
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See map Tidal Waters Resort
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Excellent
Location
8.8
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Very good
From 37 reviewsSee what guests said
7.9
  • Free Wi-Fi in all rooms!

  • Bar

  • Garden

  • Coffee shop

Room choices
Standard Twin
Standard Twin
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  • Garden view
  • 25 m²/269 ft²
  • 2 double beds
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Quadruple Two Beds
Quadruple Two Beds
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    Twin Two Beds
    Twin Two Beds
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      Twin Standard
      Twin Standard
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        Double Twin Bedded
        Double Twin Bedded
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          Quadruple Garden View
          Quadruple Garden View
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            Double Spa
            Double Spa
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              Suite
              Suite
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                Triple Standard
                Triple Standard
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                  Triple Garden View
                  Triple Garden View
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                    More about Tidal Waters Resort

                    More about Tidal Waters Resort

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                    Real reviews from real guests

                    Agoda Reviews (37)
                    7.9
                    Cleanliness8.5
                    Facilities7.1
                    Location8.8
                    Room comfort and quality7.2
                    Service7.7
                    Value for money7.5
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                    Showing 24 verified guest comments
                    12
                    9.6
                    Exceptional
                    Susan from Australia
                    Couple
                    Standard Twin
                    Stayed 1 night in February 2018
                    Exceptional”
                    A bit overpriced
                    Reviewed February 22, 2018
                    4.8
                    Susan from Australia
                    Couple
                    Standard Twin
                    Stayed 1 night in December 2017
                    Over powered by the smell of bleach on opening the door. No ceiling fan or air-con. ”
                    Basically a garden view room is a motel room advertised as a resort. Reception staff not exceptionally helpful or friendly. I realised I hadn't been given a receipt so emailed and requested same. Beds very springy and hard. The bathroom light also activated the bathroom fan which sounded like a garden leaf blower. It wpuld be exceptionally hot in summer without a fan or air-conditioning.
                    Reviewed December 09, 2017
                    5.2
                    Sue from Australia
                    Couple
                    Standard Twin
                    Stayed 1 night in October 2017
                    Could be great.”
                    The garden is neglected, we had to drag our suitcases upstairs, the decor is very tired, the staff in the restaurant bordered on rude, the food was ok,but not really good, and there was not even any tonic for a gin and tonic in the bar. Breakfast was limited. Some paint and some new furniture would lift it from the seventies.
                    Reviewed November 04, 2017
                    8.8
                    Excellent
                    carola from Australia
                    Group
                    Standard Twin
                    Stayed 1 night in January 2017
                    Great potential”
                    It is a really nice resort with a great potential. It's walking distance to shops and cafes and it has a really nice restaurant. The only negative is the pool. It was small and run down. It really needs a big renovation
                    Reviewed June 10, 2017
                    7.6
                    Very good
                    Marion from Australia
                    Couple
                    Standard Twin
                    Stayed 2 nights in February 2017
                    Very good”
                    Large bathroom lacked support grab-handles around toilet. Small TV by modern standards. Steps from main balcony down towards beach blocked off; for lack of maintenance of beach frontage?
                    Reviewed March 04, 2017
                    9.2
                    Exceptional
                    Kerry from Australia
                    Family with young children
                    Standard Twin
                    Stayed 1 night in January 2017
                    Beautiful surroundings and nice clean rooms”
                    Just great
                    Reviewed January 26, 2017
                    6.8
                    Good
                    Yanai from Australia
                    Couple
                    Standard Twin
                    Stayed 3 nights in January 2017
                    Price not a reflection of facility”
                    While location is great, with views across the lagoon and bay and proximity to town and dining options just a walk away, we were underwhelmed with the facilities and service standard of the "resort". We would not book again.
                    Reviewed January 25, 2017
                    6.8
                    Good
                    Lenka from Australia
                    Business traveler
                    Standard Twin
                    Stayed 1 night in December 2016
                    Alright”
                    The hotel is in a great location. Otherwise 3.5 out of 5 for us. We asked for a quite room and allegedly that's what we got yet it was right by the entrance on the ground floor so banging of the door and foot stamping till late at night and from early morning. The walls are made of paper as we could hear people talking next door and someone snooring at night. We stayed one night and I would not want to stay longer.
                    Reviewed December 30, 2016
                    9.2
                    Exceptional
                    Tammy from Australia
                    Couple
                    Standard Twin
                    Stayed 2 nights in March 2016
                    Happy”
                    I enjoyed it x
                    Reviewed March 28, 2016
                    8.3
                    Excellent
                    Emma from Australia
                    Business traveler
                    Standard Twin
                    Stayed 1 night in December 2015
                    Property search”
                    Staff special price food
                    Lovely
                    Reviewed December 11, 2015
                    9.3
                    Exceptional
                    Frank from Australia
                    Couple
                    Standard Twin
                    Stayed 2 nights in November 2015
                    tranquility”
                    view over the water and harbour, close proximity to town and service and pleasantness of staff
                    A very relaxing stay, Would have liked to stay longer. Rooms were well serviced, comfortable and clean.
                    Reviewed December 01, 2015
                    7.7
                    Very good
                    Chris from Australia
                    Couple
                    Standard Twin
                    Stayed 2 nights in October 2015
                    Beautiful hotel ... but”
                    location, rooms, spaciousness of public areas
                    It was very pleasant: our room had a verandah with table and chairs in the sun and lots of room inside. But the internet wouldn't work. We asked for the three days we were there and were assured someone was coming to fix it but nothing happened. Not quite good enough for a 4 star hotel.
                    Reviewed October 19, 2015
                    8.0
                    Excellent
                    Kerry from Australia
                    Couple
                    Standard Twin
                    Stayed 2 nights in April 2015
                    Pity about the wifi”
                    Location Comfort Meals
                    WiFi didn't work in the room.
                    Reviewed April 08, 2015
                    8.7
                    Excellent
                    David from Australia
                    Couple
                    Standard Twin
                    Stayed 1 night in March 2015
                    A Comfortable Hotel in a Great Location”
                    location, friendly staff, comfortable room
                    We had a very enjoyable stay in a picturesque location.
                    Reviewed March 23, 2015
                    6.0
                    Kathryn from Australia
                    Couple
                    Standard Twin
                    Stayed 1 night in February 2015
                    no comment”
                    no comment
                    Reviewed February 17, 2015
                    7.7
                    Very good
                    Heng from China
                    Family with young children
                    Standard Twin
                    Stayed 1 night in December 2014
                    Not bad”
                    convenience, price, comfort
                    Reviewed January 04, 2015
                    6.7
                    Good
                    Reg from Australia
                    Couple
                    Standard Twin
                    Stayed 2 nights in March 2013
                    Pleasant & relaxing”
                    Good food, nice area,
                    We were not happy when we had to walk from the entrance nearest to our room round to the main entrance - over 100 metres - in rain because the side door was locked at 8.30pm. Why aren't guests given keys to that door? Also the bathroom is large but very poorly fitted out - no cupboards, drawers or shelves for storing toiletries so they had to sit on the floor as there is not enough room for them on the sink area.
                    Reviewed March 16, 2013
                    3.0
                    Bruce from Australia
                    Couple
                    Standard Twin
                    Stayed 1 night in January 2013
                    Appalling hotel - calls itself a resort is not ”
                    Location
                    The hotel looks OK and is reasonably well apointed but the appearance is only a veneer. The room we stayed in was not airconditioned and had a reasonably sized bathroom but a tiny corner shower. To small to have a proper shower. The restaurant has had bad reviews but there was little else on offer in St Helens on New Year's Day. It looked good and had a nice view out onto the bay, but the meals were attrocious. My partner ordered a prawn salad which came with no finger bowl and no bowl bowl to put the shells when she had shelled and de-veined the prawns. The salad was light on and featured the end (stalk) of the iceberg lettuce. When we mentioned the deficiencies to the wait staff they did not respond and when my partner asked to see the head waiter or waitress, neither were forthcoming. My linguini seafood was tasteless and the sauce appeared to have been made from a jar of pasata sauce from the supermarket with no herbs. They charged us full price of course. The checkout clerk was not very interested when I told him of my disappointment with the meal and the overall stay. I filled out an evaluation feedback form but was not confident that it would have got past the front desk rubbish bin. So all in all, don't stay here. We couldn't believe it was as bad as the reviews indicated - but it was!
                    Reviewed January 12, 2013
                    6.3
                    Good
                    Jennie from Australia
                    Couple
                    Standard Twin
                    Stayed 1 night in October 2012
                    Reception staff were great!”
                    Close to town
                    We were somewhat disappointed with this hotel. It felt a bit like a cavernous old peoples home and the room was freezing when we arrived. We went to the bar(hours 10am to late according to the in-room info) to get a drink late in the afternoon and there were no staff to be found! We stood around for a while then gave up. We were planning on having dinner there but went elsewhere instead.The bathroom was huge with a tiny corner shower that was hard to move around in.
                    Reviewed November 08, 2012
                    8.3
                    Excellent
                    jeffrey from Australia
                    Couple
                    Standard Twin
                    Stayed 1 night in June 2012
                    good location close to town”
                    lovely bar & open fire in lounge
                    no problems eprhaps rooms starting to date but clean and well put together building so as not to go back outside using connecting corridors enjoyed the pre dinner drinks with other visitors in the lounge by the open fire - very comfy in winter the prices in the restaurant were quite high over the whole menu - probably a bit too much for the average family
                    Reviewed July 03, 2012
                    12
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