UP-OTEL
Deluxe King - Room plan UP-OTEL
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Lobby UP-OTEL
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8.4
Excellent
/10
(197 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - 500 meters from city center
  • Yau Ma Tei100 m
  • Yau Ma Tei MTR Station100 m
  • Consulate of Fiji100 m
  • Gala Place190 m
  • Argyle Centre Shopping Mall210 m
  • Chamonix Alpine Equipment210 m
  • Ginza Plaza210 m
  • Trendy Zone210 m
  • Kwong Wah Hospital220 m
  • Ya Ma Tei Fruit Market250 m
  • Newly renovated
    Free Wi-Fi

    UP-OTEL

    No. 4 Tung Fong Street, Yau Ma Tei, Hong Kong, Hong Kong - See map
    "Everything is impeccably clean, the showers are strong and hot which is really nice."
    Ryan - 04 August 2018
    Excellent cleanliness
    8.6 rating for cleanliness
    Exceptional reputation
    Recommended by 83% of guests
    • 90 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Blackout curtains

    This property is in high demand!

    Booked 29 times for various dates

    Property ranking|Compared to 1,894 Hong Kong properties
    See all rankings
    Location score
    9.2/10
    Value for money score
    8.3/10
    Cleanliness score
    8.6/10
    Overall score
    8.4/10
    Better than
    96
    %
    of Hong Kong properties
    Better than
    94
    %
    of Hong Kong properties
    Better than
    93
    %
    of Hong Kong properties
    Better than
    93
    %
    of Hong Kong properties
    Value for money8.3
    Distance to city center3km
    Location rating9.2
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport24.2 km

    Rooms available at UP-OTEL

    Deluxe King
    Deluxe King
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Deluxe King Room - Check-In After 9:00 PM, Check-Out Before 9:00 AM
    Deluxe King Room - Check-In After 9:00 PM, Check-Out Before 9:00 AM
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Premium Friends Room
    Premium Friends Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 super king bed and 1 bunk...
    Enter dates to see prices
    Family Room - Disability Access
    Family Room - Disability Access
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 1 king bed and 2 bunk beds
    Enter dates to see prices
    Run of House
    Run of House
    ...
      Enter dates to see prices

      What people love about UP-OTEL

      • 8.0
        Very good
        Bathroom

        "Bathroom also decent sized, hand soap and shower gels smells nice."

        Debra

        |

        23 November 2018

      • 8.8
        Excellent
        Spaciousness

        "The room we stayed in is very spacious & beds are comfy."

        Syn D.

        |

        03 January 2019

      • 6.8
        Good
        Cleanliness

        "Room is clean and with a good taste of setting up."

        Lana

        |

        03 December 2018

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      More about UP-OTEL

      More about UP-OTEL

      8.8
      Excellent

      "Location was great & super near to Yau Ma Tei MTR station, l..."

      Syn D.

      |

      03 January 2019

      An overview

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      What they offer

      10.0
      Exceptional
      Staff 

      "Staffs there are friendly and helpful, always wear a smiling..."

      wai M.

      |

      20 September 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of UP-OTEL from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (197)Booking.com Reviews (461)
      8.4
      /
      10
      Cleanliness8.6
      Facilities7.7
      Location9.2
      Service8.1
      Value for money8.3
      High score for Hong Kong
      Rating
      9+ Exceptional (36)
      8-9 Excellent (14)
      7-8 Very Good (15)
      6-7 Good (6)
      <6 Below Expectation (12)
      Time of the year
      Mar - May (24)
      Jun - Aug (18)
      Sep - Nov (21)
      Dec - Feb (20)
      All guests (197)
      All room types
      All languages
      Showing 83 verified guest comments
      12345
      9.6
      Exceptional
      JUN from Singapore
      Business traveler
      Deluxe King Room - Check-In After 9:00 PM, Check-Out Before 9:00 AM
      Stayed 1 night in February 2019

      Nice stay experience”

      The room size is ok comparing with other Hong Kong hotel. The reception staffs are very kind. The only thing is that the check in/out time is from 9:00pm til 9:00am, which Agoda did not show when the booking was made. I did not noticed that even when I received the booking confirmation, this message is hiding as a small piece of comments.

      Reviewed March 01, 2019

      Thank you for rating. For the display of the check-in time, we will reflect to the relevant staff to know and solve the problem as soon as possible. We apologize for the inconvenience caused to you and look forward to your stay again.

      Responded March 06, 2019
      UP-OTEL
      10.0
      Exceptional
      JIAYI
      Couple
      Deluxe King Room - Check-In After 9:00 PM, Check-Out Before 9:00 AM
      Stayed 1 night in June 2019

      reasonable price if you book the room in advance ”

      the room is quite clean and facilities are well prepared location is great as many restaurants& convenient stores around i was surprised that there is a bluetooth speaker in the room i booked this room one week in advance and it cost me HK$3xx

      Reviewed June 15, 2019

      Thank you for giving us a perfect score. We look forward to your next stay again.

      Responded June 19, 2019
      UP-OTEL
      8.8
      Excellent
      Syn from Malaysia
      Group
      Premium Friends Room
      Stayed 3 nights in December 2018

      Beautiful & spacious room”

      This hotel is located just behind Cityview Hotel, which make it easily reach with Airport Express Train Shuttle Bus. Take the Kowloon station K5 bus & you will reach CityView on the 1st stop. Walk to the back of Cityview Hotel (less than 30seconds) & you will reach Up-otel! Location was great & super near to Yau Ma Tei MTR station, less than 1 min walk. There are also 7-11 & restaurants along the way. Wellcome Supermarket (Great place to shop for food, drinks & snacks) is also just 2~3mins away. The overall design of this hotel is modern & nice. The room we stayed in is very spacious & beds are comfy. There are electric kettle & alkaline water provided. Although the price is quite high, but the location & space are great. The only downside is there is no fridge in the room. On our last night here, there was an incident but luckily it was just a false alarm. I manage to see real HK fire fighters up-close! How lucky & unlucky! I will still consider this place on next visit.

      Reviewed January 03, 2019

      Thank you very much for your detailed evaluation and give us a good score. Regarding the refrigerator, we have already ordered it. Because of tailor-made due to the size, so may take some time. We are sorry for the inconvenience caused. We are also sorry that the fire alarm make you feel troubled. The hotel will now also present the t-shirt of the hotel brand design and the mini bar to provide Hong Kong local craft beer. We look forward to your next arrival and hope that you will be satisfied when you come again.

      Responded January 03, 2019
      UP-OTEL
      8.0
      Excellent
      Debra from Singapore
      Group
      Premium Friends Room
      Stayed 5 nights in November 2018

      Nice staff”

      Friendly staff. Taxi drivers do not know the exact road name, but just have to let them know it’s along the street of City View Hotel, they should be able to find. Bathroom door lock spoilt, but repaired next day. Room is spacious compared to other hotels of the same price range, beds are comfy. Bathroom also decent sized, hand soap and shower gels smells nice. Missed out some necessities every now and then, but friendly staff will top up after asking. The very main inconvenience is that there’s no phone and safe in room... Overall nice stay.

      Reviewed November 23, 2018

      Thank you for your satisfaction with our hotel and give us with high scores. We hope that our hotel will bring you a feeling of comfort and warmth. We look forward to your stay again.

      Responded December 02, 2018
      UP-OTEL
      10.0
      Exceptional
      wai from Canada
      Family with young children
      Deluxe King
      Stayed 1 night in September 2018

      Excellent location and staff friendly and helpful”

      Excellent location just few walks to subway. Very convenient to reach some scenic spot such as Temple Street, also good for shopping as just 5 min. walk to Monkok. Hotel’s design is very stylish, whole atmosphere is clean and tidy. Staffs there are friendly and helpful, always wear a smiling face! I am surprised to have King-size bed with this price, pillow is soft and mattress is very comfortable (it’s Simmons!). Experience from this hotel really touch me, and I will definitely suggest this super hotel to the ones I know.

      Reviewed September 20, 2018

      Thank you very much for choosing to stay at our hotel and share your stay. Our hotel is committed to providing guests with a warm and attentive experience. In the future, we will introduce a self-service check-in machine for guests to experience, and sincerely look forward to your visit again.

      Responded September 20, 2018
      UP-OTEL
      4.0
      anthony from Canada
      Business traveler
      Deluxe King Room - Check-In After 9:00 PM, Check-Out Before 9:00 AM
      Stayed 1 night in March 2019

      Up-Otel is only a 12-Hour Stay - Read the fine print”

      I question who is actually writing these reviews because what no one is saying is the Up-Otel hotel books in 12-hour blocks. I booked the room not knowing check-in time is 9pm, and check out is 9am. A half-day cost me $154 CAD, which is not only inconvenient, but way, way more than I’d ever want pay as a solo traveler, essentially just to sleep. If you want to check-in at 2pm it will cost you and extra HKD $500. Staying after 9am will also cost you big $. For a small, standard no-frills hotel as this one, the room is vastly overpriced. If I knew Up-Otel was only half a day at this price, I’d have never booked there. If Up-Otel were honest, this information would be stated at the very top of their ad, not buried as a footnote, or on subsequent pages as it is now. I’d recommend avoiding Up-Otel until they are upfront with their advertising. Staff indifferent. I should also add the toilet made loud noises all night one of the staff and I saw a huge cockroach on my floor the next morning.

      Reviewed March 24, 2019

      Thank you for your detailed evaluation. Since you have booked a special price 12-hour room and arrived at the hotel in advance and requested early check-in, we suggest that you pay the difference to check in early and check out before 12 noon the next day. This is voluntary and does not force the guest to make up the difference. . We also have a 24-hour room type for guests to choose from. Since we had just done the pest control service on the day of your stay, it was only awkward. We apologize for the inconvenience caused. If you encounter any problems during your stay, please contact our on-duty staff and get assistance.

      Responded March 25, 2019
      UP-OTEL
      8.4
      Excellent
      Chua from Singapore
      Business traveler
      Deluxe King
      Stayed 2 nights in October 2018

      price too high. not worth to pay that price(S$363 for 2 nights)”

      room are small but very clean and comfortable. very near MTR. surrounding many shop. will stay again if they can reduce the price.

      Reviewed October 23, 2018

      Thank you for your satisfaction with our hotel and hope that our hotel will bring you a feeling of comfort and warmth. We look forward to your stay again.

      Responded October 25, 2018
      UP-OTEL
      10.0
      Exceptional
      Ryan from United Kingdom
      Business traveler
      Deluxe King
      Stayed 1 night in August 2018

      Exceptionally clean!”

      Everything is impeccably clean, the showers are strong and hot which is really nice. I also like that all the lights are dimmable, which makes it easy on the eyes in the evening. The towels are super soft! Also, the free ale is very fruity which I quite enjoyed!

      Reviewed August 04, 2018

      thanks for your supporting, see you next time we will keep constantly improving ourselves

      Responded August 12, 2018
      UP-OTEL
      6.8
      Good
      Lana from Singapore
      Couple
      Deluxe King
      Stayed 3 nights in November 2018

      Tiny room”

      Location is good, near MTR and bus stops. Room is clean and with a good taste of setting up. Small hotel, we couldn't find the entrance even we were 2-3 meters away from it. Small rooms, but it's cleverly utilized. The bathroom is really small, can't figure out how to keep my feet dry while brushing teeth. 2/3 of the rectangular sink is inside the shower area. No instruction on the use of facilities, not sure if the main entrance is locked after certain time in the night. It happened there was a false fire alarm during our stay, no communication, and not sure what to do if it's real.

      Reviewed December 03, 2018

      Sorry for the alarm bell ringing during your stay, we have already posted a notice in advance at the obvious location and inside the elevator to inform the guests that there is a fire alarm test. We apologize for the inconvenience caused. Our hotel is operated 24 hours a day, and the front desk is staffed 24 hours a day, so don't worry. The hotel is about a minute's walk from the A2 exit of Yau Ma Tei MTR Station. We hope that you will be more satisfied with your next stay.

      Responded December 28, 2018
      UP-OTEL
      7.6
      Very good
      Akira from Singapore
      Solo traveler
      Deluxe King
      Stayed 1 night in November 2018

      Noisy”

      Due to the thin wall, I was forced to hear the sound a couple of next room made (you will see what sound it was).

      Reviewed January 03, 2019

      Thank you very much for staying at our hotel and using your precious time to inform us about your stay and Iwe are sorry to hear that you are not satisfied with our facilities. We will continue to improve our hardware facilities and welcome you to come again.

      Responded January 03, 2019
      UP-OTEL
      7.6
      Very good
      KYUNG from South Korea
      Family with young children
      Premium Friends Room
      Stayed 1 night in April 2019

      good.”

      good.

      Reviewed April 20, 2019

      Thanks for rating. Look forward to your stay again.

      Responded April 23, 2019
      UP-OTEL
      9.2
      Exceptional
      Nyai from Malaysia
      Family with young children
      Family Room - Disability Access
      Stayed 4 nights in December 2018

      Great location near to MRT station, eatery and shopping. ”

      The service rendered by the staff are excellent. Friendly and attentive.

      Reviewed December 10, 2018

      Thank you for your satisfaction with our hotel and give us a higher score. We hope that our hotel will bring you a feeling of comfort and warmth. We look forward to your stay again.

      Responded December 18, 2018
      UP-OTEL
      10.0
      Exceptional
      Serena from Malaysia
      Family with teens
      Premium Friends Room
      Stayed 5 nights in November 2018

      New Hotel with Great Facilities”

      They just had their opening during our stay, it's new but a very good hotel for the price, as its very near the train station and they also provide free beer and coffee in the lobby.

      Reviewed November 27, 2018

      We are very glad that you have witnessed the opening party of our hotel. We hope that you will feel the joy and the feeling of being like at home. We look forward to your coming again.

      Responded December 03, 2018
      UP-OTEL
      8.4
      Excellent
      Yan from Singapore
      Solo traveler
      Deluxe King
      Stayed 3 nights in November 2018

      good for holiday”

      good location but very small hotel

      Reviewed November 18, 2018

      Thank you for your satisfaction with our hotel location. We hope that our hotel will bring you a feeling of comfort and warmth. We look forward to your stay again.

      Responded November 21, 2018
      UP-OTEL
      4.4
      Sufan from Hong Kong
      Business traveler
      Deluxe King
      Stayed 2 nights in August 2018

      Not worth the money and the hotel has the worst service of all hotels in HK”

      The size of the room and bathroom is the size of a regular bathroom. For most the bed is barely long enough for a 1.75 meter person and my feet are touching the wall. It is a new hotel but the window blind is broken and switches doesn't work. There is no complimentary bottle water not tooth brush in the room as standard in HK hotels. The hotel didn't even clean the room on day 1. The staffs are rude and untrained. Totally not worth the price of the hotel. It looks great on picture but I'm actually it is poorly designed and low quality.

      Reviewed August 10, 2018

      Thank you very much for your stay and detailed reviews. We are sorry for failure to bring you a satisfactory stay. Our hotel now offers a full range of free toiletries, including toothbrushes. There is also a mini bar in our lobby, which offers coffee, hot water and ice cubes for guests to use. Regarding the problems in the hardware facilities, we are constantly improving and we will strengthen the training for our employees. We will provide guests with a comfortable and clean and inviting experience in cleaning and service. Your tolerance and understanding are the encouragement and support for our work. Thank you.

      Responded September 05, 2018
      UP-OTEL
      7.2
      Very good
      Yuk from Hong Kong
      Couple
      Deluxe King
      Stayed 1 night in August 2018

      Very good”

      nice design, very small room, staff wasnt very helpful, right next to the station

      Reviewed August 22, 2018

      感謝你的評價 我們會改進不足之處 期待你下次光臨

      Responded August 23, 2018
      UP-OTEL
      9.2
      Exceptional
      Wei from Singapore
      Solo traveler
      Deluxe King Room - Check-In After 9:00 PM, Check-Out Before 9:00 AM
      Stayed 1 night in March 2019

      Chic Boutique Hotel”

      Chic Boutique hotel in center of everything. Stone throw away from MTR station and situation in the middle of everything (food, shops, activities) I love the design and will go back again.

      Reviewed July 30, 2019

      Thank you for your recognition and repurchase of our hotel. Transportation convenience is one of our advantages. Besides, our exquisite decoration and free drinks are also very popular. Welcome to stay again.

      Responded July 31, 2019
      UP-OTEL
      10.0
      Exceptional
      Whoopi from Netherlands
      Couple
      Deluxe King
      Stayed 1 night in October 2018

      Fantastisch!”

      Super hotel, op een top locatie. Alles is leuk ingericht op de kleine m2 die helemaal voldoende zijn voor een citytrip. Goed bed, super douche. Een absolute aanrader!

      Reviewed October 24, 2018

      Bedankt voor uw tevredenheid over ons hotel en hoop dat ons hotel u een gevoel van comfort en warmte zal brengen. Ik kijk alweer uit naar uw verblijf.

      Responded October 27, 2018
      UP-OTEL
      8.4
      Excellent
      SACHIKO from Japan
      Couple
      Deluxe King
      Stayed 1 night in August 2018

      スタイリッシュだけど”

      台風で急遽香港に1泊となり利用しました。デザインが洗練されていて素敵!と感動しましたが、家具調の冷蔵庫は全然冷えない(夜入れて置いたミルクコーヒーが朝出してみると常温でした)、無料の水も置いていない、アメニティもいまいちでした(歯ブラシ無し?)。シャワーの水圧は問題なし。充電もできるし、その他はまあまあという感じかな。背の高い方はベッドに寝た時足が壁に当たるかもしれません。スタッフは愛想良くて親切でした。フロントにコーヒーメーカーがあり自由に飲めるようでした。近くの両替所で両替したらなぜかおまけでペットボトルの水を2本くれたので、ホテルに付いていなかったので助かりました。私たちにはまあまあ快適な滞在になりました。

      Reviewed September 21, 2018

      私たちとあなたの滞在を共有してくれてありがとう、私はあなたがこの旅に満足していることを聞いて非常にうれしく思います。冷蔵庫の問題については、関係するスタッフにメンテナンスを行い、部屋やその他の設備の定期的なメンテナンスを行い、細部まで完璧な滞在を提供します。当ホテルにはシャワーや歯ブラシなどのトイレタリーが用意されていますが、見つからない場合はすぐにスタッフにお知らせください。フロントデスクにコーヒー、お湯、アイスキューブを提供するミニバーがあり、あなたを歓迎します。もう一度質の高いサービスを提供する機会がありたいと願っております。また、ご滞在を心よりお待ちしております。

      Responded September 22, 2018
      UP-OTEL
      6.4
      Good
      HIROTAKA from Japan
      Business traveler
      Deluxe King Room - Check-In After 9:00 PM, Check-Out Before 9:00 AM
      Stayed 1 night in January 2019

      良くも悪くもない”

      ホテルを探したがホテルの入り口の前に番が止まっていたためしばらく場所が分からなかった。 デザイナーズホテルなのでおしゃれではある。 ビジネスの利用なら問題ないと思う

      Reviewed February 15, 2019

      ご評価ありがとうございます。 MTR Yau Ma Tei駅のA2出口まで約1分です。ご質問がありましたら、お気軽にお問い合わせください。私たちはあなたの滞在をまた楽しみにしています。

      Responded February 25, 2019
      UP-OTEL
      12345
      This is a popular property. Don't miss out!

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      UP-OTEL
      |Excellent 8.4
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      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.

      • Exceptional location
      • Temple Street Night Market
      • Yau Ma Tei MTR Station is within 0.1 km