Free Wi-Fi in all rooms!
|Value for money||8.5|
|Nearest airport||Harbin Taiping International Airport (HRB)|
|Distance to airport||28.2 km|
"We stayed for 4 nights and enjoyed the stay."
09 January 2018
"Courteous and good service attitude."
06 April 2018
"Overall it was a good stay."
09 January 2018
"Breakfast buffet served with plenty of choices."
02 January 2018
Conveniently located in Harbin, Wanda Realm Resort Harbin Songbei offers bright and well-decorated rooms.Free WiFi is provided throughout the property. Free private parking is also possible on site. Saint Sophia Cathedral is 6.8 mi from Wanda Realm Resort Harbin Songbei, while Heilongjiang Science and Techology Museum is 4.3 mi away. Central Street is 6.2 mi away. Harbin Taiping International Airport is 17 mi from the property. Decorated in contemporary style, all the carpeted spacious rooms are fitted with a flat-screen TV with satellite channels, a well-stocked mini-bar and a refrigerator. Guests can relax in the seating area after a long busy day. A personal safe and ironing facilities can also be found in the room. Each private bathroom comes with bathrobes, a hairdryer, slippers and free toiletries. Guests can maintain their work out in the fitness center. A business center with well-equipped meeting facilities is available for business needs. A 24-hour front desk can be found at the property. Luggage storage service is also accessible. A buffet style breakfast is served at the hotel. The on-site restaurant serves a wide range of local and international dishes including seafood, pizza, Asian cuisines, steakhouse and sushi. Guests can enjoy relaxing and refreshing drinks at the bar on site as well.
"its okay, i had a fun 3 nights in Wanda Realm."
11 October 2018
Children and extra beds
All children are welcome.
Extra beds are dependent on the room you choose. Please ask the property for more details.
well trained staff.”
DEMI went out of her way to make our stay pleasant.. our room near the 6 lifts that where in constant use in this large hotel at all hours.the chimes rather loud each time the doors open and can even be heard from floors below.. why they sound loud and are even needed as there is visual lights to indicate they coming..we visited during the new year so full of Chinese family's with young children.why they put a play area in this resturant taking up floor space which could be used to put tables for eating at to reduce the que forming to gain access to the resturant..people with flights to catch dont want a delay at breakfast by standing in a que..but the staff found a seat for me to share at a table with a Chinese family...we had severe problems with 7 taxi refusing to take us to the hotel from the ice festival as they said it to close and out of the way...6 taxi also refused to take us from town centre .one taxi asked for extra money so we had to pay.
Value for money”
The room is spacious and location is good, walking distance to wangda mall. Very good facility hotel
Next to Wanda Mall”
Most of the staff do not know how to speak english so communication can be challenging & you can tell from the faces of some of the staff they were quite annoyed if you cannot speak Mandarin. We called to ask for bottled water on one of the days we stayed there but was told that we had to pay funny thing was they didn't charge us for other days but only on that particular day the operator told us we must pay if we want a bottle of water. It was winter season & we bought food for dinner and it was cold. We thought we could borrow the hotel microwave but was refused by the staff so we had a cold dinner instead. Hotel is good, clean, large rooms just that the staff needs more training.
When i walked into the hotel, i was in my work uniform and they gave me the best service. The manager knew how to speak english. Not all hotels in China know how to speak english, no offence. I able to talk normally and could understand well what the manager talked to me. Our checked in was smooth. We had 3 nights there, and the housekeeping did not top up any of our amenities in the bathroom. Even the tissue papers. I was quite disappointed. But its okay, i had a fun 3 nights in Wanda Realm. Thank you.
Staff not helpful, bad attitude ”
Not a five star experience. When we arrived, the receptionists told us they couldn’t find our booking. They didn’t provide much help and told us there is no vacancy for rooms. After we demanded them to check with Agoda, they found our booking. They said the booking was booked under someone else name with booking.com. Not sure why? Later when we checked out, they added 150RMB for service fee on top of Agodas total price. We asked the receptionist Amy to check with Agoda again, and she didn’t want to help and asked us to call Agoda ourselves. She removed her name tag, when she heard I was not happy with the poor service. And treated us with really bad attitude. The facility itself, the room is nice and clean, not very spacious. The swimming pool looked really basic, we didn’t feel like to go for a swim there.
Good hotel with great service.”
We had an early flight and thus checked in rather early in the day. Hotel staff was very nice to let us check in way ahead of the check in time. Courteous and good service attitude. Staff however at times seemed like they were new to the job and thus were a little unsure. Generally I had a pleasant stay and I wouldn't mind staying there again.
We went to Harbin to visit the Ice Festival. Sophia, the Chinese English speaker, met us upon arrival and made sure we were well taken care of during our stay. Also prior to our arrival we asked Sophia to help us find a driver for two days. We got a great rate and a great driver. The hotel is located next to the Wanda mall so plenty of options for food. All in all, it was a wonderful time.
One of the top 5 stars hotel in harbin.”
Great location, just next to wanda mall, close to all other attractions including the sun island and ice festival and 30 mins drive into town. We stayed for 4 nights and enjoyed the stay. One thing that we didn't like was we can't set aircon to cold. It was set to heater all the time during winter. So we had to open the window and endure the harbin air pollution that was really bad. Breakfast had many options but they didn't change the breakfast for 4 days. Overall it was a good stay.
Located in northern part of city which is a bit far from central street. However it is close to Wanda Mall and Wanda Ice Wonderland. Ice and Snow World as well as Siberian Tiger Park is not far away as well. Breakfast buffet served with plenty of choices. Dinner buffet served with good varieties as well and value for money, however dining time only up to 9pm. Room is setup comfortable with the heater a little bit too hot and dry.
Great hotel, clean, but the staffs are rude”
Great hotel at a good location, close to wanda mall. The aircon in the room were not functioning. Room was too hot and we had to open the window to make the airflow better. The staffs were rude compared to other 5 stars hotel.
Many staff in there looks like very fresh at this territory；but someone a very tall Chinese lady who worn black suits at reception made us really impressive,quite smart&always care the guest's requirements,I feel the reception team at this property may have good future. Location is only good for guests main purpose go Wanda playground,not convenient for city centre or some scenic spots,transit is okay also. But two of 6 lifts at lobby already got noise like metal friction when operating even with light shaking,for whole new property it's really incredible,hope fixing properly when next time traveling back. I still recommend this property for tourists whom have mid-level budget travel to Harbin.
하지만 에어컨이 시원하지 않음.
check in 時說找不到agoda的訂房紀錄 飯店人員也不願意幫忙聯絡 叫我自己跟agoda聯繫 搞了2個小時才完成check in