White Swan Hotel
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Standard room - Queen bed White Swan Hotel
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8.8
Excellent
10.7% this month
/10
(1099 reviews)See what guests said
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8.8
Excellent
Location rating score
Excellent location
Parking
FREE
  • Consulate General of USA40 m
  • Consulate General of Philippines40 m
  • Consulate General of Poland240 m
  • Shamian Island270 m
  • Shamian Tennis Court320 m
  • Sha Mian Traditional Chinese Medical House Health330 m
  • Qingping Medicine Market380 m
  • Church of Our Lady of Lourdes450 m
  • Metropolitan Plaza530 m
  • GuangZhou BaiETan JiuBa Jie610 m
  • Free Wi-Fi
    2018

    White Swan Hotel

    No.1 Shamian South Street, Liwan District, Guangzhou, China, 510133 - See map
    "it was mostly pleasant stay."
    Muhammad - 25 December 2018
    Exceptional reputation
    Recommended by 98% of guests
    Exceptional cleanliness
    9.2 rating for cleanliness
    • 700 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Don't miss out!

    3 travelers have booked today.

    Property ranking|Compared to 5,744 Guangzhou properties
    See all rankings
    Value for money score
    8.6/10
    Location score
    8.8/10
    Service score
    9.0/10
    Cleanliness score
    9.2/10
    Better than
    99
    %
    of Guangzhou properties
    Better than
    99
    %
    of Guangzhou properties
    Better than
    99
    %
    of Guangzhou properties
    Better than
    99
    %
    of Guangzhou properties
    Value for money8.6
    Distance to city center2 km
    Location rating8.8
    Nearest airportFoshan Shadi Airport (FUO)
    Distance to airport17.9 km

    Rooms available at White Swan Hotel

    8.6
    Excellent
    Room comfort & quality
    Club Deluxe City View
    Club Deluxe City View
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Club Deluxe River View Room
    Club Deluxe River View Room
    ...
    • Room size: 60 m²/646 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Deluxe River View Twin Bed
    Deluxe River View Twin Bed
    ...
    • Room size: 60 m²/646 ft²
    • River view
    • 2 single beds
    Enter dates to see prices
    Deluxe City View with King Bed
    Deluxe City View with King Bed
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe River View King Bed
    Deluxe River View King Bed
    ...
    • Room size: 60 m²/646 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Club Executive Suite
    Club Executive Suite
    ...
    • Room size: 90 m²/969 ft²
    • River view
    Enter dates to see prices
    Deluxe City View Twin Bed
    Deluxe City View Twin Bed
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Club Premier Suite
    Club Premier Suite
    ...
    • Room size: 90 m²/969 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Package- Deluxe Double or Twin Room
    Package- Deluxe Double or Twin Room
    ...
    • Room size: 60 m²/646 ft²
    • City view
    Enter dates to see prices
    Standard room - Queen bed
    Standard room - Queen bed
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices

    What people love about White Swan Hotel

    • 9.6
      Exceptional
      Staff 

      "Excellent service from bellboys to receptionist to customer service."

      Rachel

      |

      30 December 2017

    • 10.0
      Exceptional

      "The grounds are nice, their pool and exercise facilities are great."

      Henry

      |

      30 May 2018

    • 9.2
      Exceptional

      "In a beautiful quiet part of the city but not always convenient."

      John

      |

      08 January 2019

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    More about White Swan Hotel

    More about White Swan Hotel

    8.4
    Excellent

    "The best Hotel in Guangzhou, very clean, very nice staff and..."

    SOESANTO

    |

    03 December 2018

    An overview

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    What they offer

    9.6
    Exceptional

    "Quite place to enjoy with friend to spend vacation out of bu..."

    Yan

    |

    29 January 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    The Jade River
    Cuisine:Cantonese
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Chinese cuisine
    Chinese cuisine
    TaoRan Xuan (ShaMian)
    170 m Chinese
    Jiao Mei Restaurant (Shamian)
    280 m Chinese
    XiGuan Yue
    370 m Chinese
    British cuisine
    British cuisine
    Covent Garden WC2
    7.9 km British
    TWG
    8.7 km British
    Fast food
    Fast food
    Dou Cheng Kuai Can (Sui Xing Plaza)
    430 m Fast food
    GoodTime(LuJu Road)
    610 m Fast food
    Papa John's Pizza (Sai Bo)
    1.2 km Fast food

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of White Swan Hotel from real guests

    Overall rating
    8.9
    Excellent
    From 2388 reviews
    Provided by verified guests of
    Agoda Reviews (1099)Booking.com Reviews (1258)
    Rating via Agoda8.8
    /
    10
    Excellent
    10.7% this month
    Cleanliness9.2
    Facilities9.0
    Location8.8
    Room comfort and quality8.6
    Service9.0
    Value for money8.6
    High score for Guangzhou
    Rating
    9+ Exceptional (266)
    8-9 Excellent (119)
    7-8 Very Good (116)
    6-7 Good (32)
    <6 Below Expectation (25)
    Time of the year
    Mar - May (128)
    Jun - Aug (147)
    Sep - Nov (161)
    Dec - Feb (122)
    All guests (1099)
    All room types
    All languages

    Show reviews that mention 

    Showing 558 verified guest comments
    12345
    9.6
    Exceptional
    Hui from Malaysia
    Couple
    Standard room - Queen bed
    Stayed 2 nights in May 2019

    Nice hotel ”

    This hotel located at the most beautiful place Shamian in Guangzhou. Hotel room is quite ok and their staff is polite and attentive. One things is the location abit off from the nearest MRT station. Overall is good, nearby have a big shopping mall and qingping market. If you would like to buy lots of “hoimei” this is a great place for you. Hotel famous of its dimsum, not bad but price is at the higher side. Can try if you are a dimsum lover

    Reviewed May 26, 2019

    Dear guest, Thank you for your feedback of your recent visit at our hotel. We are pleased to hear that you overall enjoyed your stay here. If you need any advice for the transport and dining places, please feel free to contact our concierge. We look forward to welcoming you again in the not too distant future. Best wishes, White Swan Hotel

    Responded May 27, 2019
    White Swan Hotel
    9.2
    Exceptional
    wing from Hong Kong
    Family with young children
    Deluxe River View Twin Bed
    Stayed 1 night in April 2019

    Brilliant Hotel”

    This infamous hotel has been on our to-stay list for a long time. The recent refurbishment made this hotel stands out even further. We stayed in the 60m2 river viewed room and we were overwhelmed after the first step in the room. Spacious bath room with two sinks, separated toilet room, shower room and a good sized bath tub with TV made us enjoyed the most.

    Reviewed May 29, 2019

    Dear guest, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel

    Responded May 29, 2019
    White Swan Hotel
    8.4
    Excellent
    Wen from Singapore
    Couple
    Standard room - Queen bed
    Stayed 1 night in December 2018

    Excellent”

    One of the best hotels we have stayed. The room was very clean and spacious. The staff went the extra mile to provide excellent service to us. The hotel is about 10 to 15 mins walk from Huangsa metro station. We will book the hotel again if we go back to Guangzhou.

    Reviewed December 09, 2018

    Dear guest, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel

    Responded December 10, 2018
    White Swan Hotel
    9.2
    Exceptional
    WONG from Hong Kong
    Solo traveler
    STANDARD ROOM CITY VIEW two bed
    Stayed 1 night in April 2019

    Nice Service”

    Wonderful view and service

    Reviewed May 23, 2019

    Dear guest, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel

    Responded May 23, 2019
    White Swan Hotel
    10.0
    Exceptional
    Tony from United Kingdom
    Business traveler
    Deluxe River View King Bed
    Stayed 4 nights in April 2018

    Exceptional”

    Excellent Hotel in terms of room, staff and location, with the added benefit of the use of the Boat/ Ferry to travel and return daily to the Canton Fair, the latter gives you the choice to plan and review the days events in an ideal setting, We will choose again! Tony

    Reviewed May 29, 2018

    Dear Tony, Thank you for choosing the White Swan Hotel and taking time to give us a feedback of your experience here. We are pleased to hear you enjoyed your stay here. Thank you once again for your recommendation and we look forward to your coming again. Best wishes, White Swan Hotel

    Responded May 31, 2018
    White Swan Hotel
    9.6
    Exceptional
    Rachel from Malaysia
    Solo traveler
    Standard room - Queen bed
    Stayed 1 night in December 2017

    Love this hotel!”

    Excellent service from bellboys to receptionist to customer service. Best hotel in Shamian. All the front office staff was very good, speak good cantonese and some english especially Thomas (cannot remember the name, I think it was Thomas) most helpful. Will definitely come back again.

    Reviewed December 30, 2017

    Dear Rachel, thank you for sharing your recent experience at our hotel with us. We are pleased to hear you enjoyed your stay here and that you also had the opportunity to explore the surroundings of beautiful Shamian island with its many historic buildings and lush green parks at the banks of Pearl River. We are happy to share your special commendation to our receptionist Mr. WeiFeng Bi (Thomas) to acknowledge his good service. Again, many thanks for your patronage and we look forward to have the pleasure of welcoming you again at some other opportunity. Best Regards White Swan Hotel

    Responded December 31, 2017
    White Swan Hotel
    9.6
    Exceptional
    Daniel from United Kingdom
    Couple
    Deluxe River View King Bed
    Stayed 2 nights in November 2017

    High quality at a fair price”

    White Swan in GZ offers international standard facilities and service. The room was clean, tidy and spacious (deluxe) with a great view of the river. The bed was huge and very comfortable. Staff were helpful and could answer questions about where to visit, organise taxis and help post postcards. The White Swan is in a charming area of Guangzhou and it's lovely just to wake up and have a walk about it. We did the buffet dinner which was fairly priced (excellent steamed crab) but the cut off end of 9:30pm was a bit early. The bar has a nice view and they do a range of drinks there. Only downside is the TV - there is one movie channel in English and no Demand options. At least not below the 14th floor - which is ridiculous. So if you are stuck in your room on a rainy day you had better either know and love Mandarin speaking TV or adore Bloomberg. I highly recommend this hotel!

    Reviewed November 21, 2017

    Dear Daniel, Thank you very much for taking time to give such a detailed description of your recent stay with us. We are indeed very pleased to read your comments of our newly renovated hotel, in particular the design of our luxurious rooms and the quality of our services! It is also satisfying to know that you had a wonderful time not just on our premises but also discovering the magic of historical Shamian Island surrounding the White Swan Hotel, offering so much diversity to visitors both in a visual and culinary aspect. In regard to the English movie channel, we have shared this matter with relevant department, they will consider improvement. Thank you once again for your valuable feedback and we look forward to welcoming you again at another occasion. Best Regards, White Swan Hotel

    Responded November 24, 2017
    White Swan Hotel
    10.0
    Exceptional
    NGAN from China
    Couple
    Deluxe City View with King Bed
    Stayed 1 night in August 2017

    Excellent Hotel”

    I came to this hotel two times in a month, both staying in a big room on the upper floor. The washing room is fantastic that both of us have a washing basin. All make-up can be placed on the dressing platform. The view is good. Food is good. I will come again.

    Reviewed November 08, 2017

    Dear NGAN, Thank you for staying at White Swan Hotel and providing us with your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to the pleasure of welcoming you again as our esteemed guest. Best Regards, White Swan Hotel

    Responded November 10, 2017
    White Swan Hotel
    8.8
    Excellent
    CHONG from Malaysia
    Family with teens
    Deluxe City View Twin Bed
    Stayed 2 nights in March 2017

    A Pleasant Stay”

    We checedk into White Swan Hotel for a few reasons, one of them were to try out the DimSim serve at 玉堂春暖 Restaurant. The verdict is, it didn't disappoint us, the DimSum were really great, some of the best we had ever tasted. We were also very satisfied with hospitality and service provided by the hotel. All in all a very pleasant stay indeed. Will check in again in the future.

    Reviewed April 01, 2017
    9.6
    Exceptional
    eddie from Hong Kong
    Solo traveler
    Deluxe City View with King Bed
    Stayed 1 night in December 2016

    Relaxing trip by the river”

    It was 20 years ago that I started using this hotel. I enjoyed the ambience, location and the tranquility being away from work in the city. Despite the fact my office was at the Garden hotel, I did not mind travling to find my nest after work. The vicinity is also good and I enjoyed the local boat ride on the river. These few trips were my pleasure trips and am glad being back again together with the new renovation. It is a very busy hotel but the design was technically well done to seclude the guest area from the public.

    Reviewed December 22, 2016
    8.8
    Excellent
    eddie from Hong Kong
    Solo traveler
    Standard room - Queen bed
    Stayed 1 night in December 2016

    Relaxing Ambience”

    It was already back in 15-20 years ago I started staying at the White Swan as I need to relax and get away from the hustle and bustle city of Guangzhou. As a matter of fact, my office was at the Garden Hotel yet, I did not mind traveling for half hour in the traffic . For pleasure trip, I still like to stay at Sha Mian that area with the old western / French style of architech. With the total face lift at the hotel, I highly recommend it with the friendly service at the hotel. It is a treat to stay on the river view side to see the sun rise / set.

    Reviewed December 19, 2016
    10.0
    Exceptional
    SIOK from Singapore
    Business traveler
    Stayed 3 nights in August 2011

    Great view hotel”

    Good location

    shamian island is like a colonial feel.. nice restaurants and short walk to many attractions like shangxiajiu pedestrian walk, digital mall, and business districts.. night cruise on the pearl river is a must-go... attentive, meticulous, helpful staff.. nice pool, great buffet from the hotel

    Reviewed August 25, 2011
    9.0
    Exceptional
    poh from Malaysia
    Business traveler
    Stayed 1 night in July 2011

    old hotel but very confortable”

    good view, good food in hotel

    The white swan is one of the best hotel in guangzhou. The location is perfect, beside the river, the view is incredible good. It also very convinient, a lots of good restaurants beside. Good hotel services.

    Reviewed July 19, 2011
    9.0
    Exceptional
    Shun from United Kingdom
    Couple
    Stayed 1 night in January 2010

    whitel swan hotel ”

    Good location and well decorated
    A lot of construction work around, noisy and dusty at the moment.

    The interior environment of the hotel is excellent. Rooms are spacious and well decorated. Staff are polite and what you requested or asked will be immediately responded.Besides, facilities are excellent. Though you find the meals a bit expensive, you will eventually find it worth what you have paid. I would recommend you to stay there later after the completion of the construction.

    Reviewed January 13, 2010
    10.0
    Exceptional
    Ellen from Canada
    Family with teens
    Standard Room - Twin Bed
    Stayed 4 nights in July 2019

    Location and service are superb!”

    Great experience. Extremely satisfied except for the food too expensive.

    Reviewed July 11, 2019

    Dear guest, Thank you for your visit and giving us your valuable feedback. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you again at another opportunity. Best wishes, White Swan Hotel

    Responded July 11, 2019
    White Swan Hotel
    9.2
    Exceptional
    John from Australia
    Couple
    Club Deluxe City View
    Stayed 2 nights in January 2019

    The Swan an icon to Guangzhou.”

    In a beautiful quiet part of the city but not always convenient. Easy to get taxi from here but taxi’s don’t seem to like the return trip due to traffic . Have stayed on the island here many times and will always return. Love it.

    Reviewed January 08, 2019

    Dear guest, Thank you for your feedback of your recent visit at our hotel. We are pleased to hear that you overall enjoyed your stay here. If you need any advice for the transport and dining places, please feel free to contact our concierge. We look forward to welcome you again in the not too distant future. Best wishes, White Swan Hotel

    Responded January 09, 2019
    White Swan Hotel
    10.0
    Exceptional
    Puey from Singapore
    Family with teens
    Standard room - Queen bed
    Stayed 2 nights in December 2018

    Clean and pleasant. Truly 5-star!”

    Hotel has v gd gym facilities and even a yoga room. Food is good. The morning dim sum was excellent. It’s just beside Shamian Island with a good restaurant called 桥面 just across from the hotel. Rooms are clean and new.

    Reviewed January 01, 2019

    Dear guest, Thank you for taking time to give us a feed back on your recent stay here. As a special place for Guangzhou People, Shamian Island and our hotel are extremely popular especially in holidays like Spring Festival. Thank you for your support and we look forward to welcoming you again as our esteemed guest. Sincerely, White Swan Hotel

    Responded January 02, 2019
    White Swan Hotel
    8.8
    Excellent
    Muhammad from United Kingdom
    Family with teens
    Deluxe City View Twin Bed
    Stayed 4 nights in December 2017

    Excellent”

    We booked two Deluxe Rooms, Check in was not very smooth. Check in lobby was extremely croweded. One of rooms were not ready on time. We had to wait 2 hours before room was given. No alternatives were suggested by the recepetion. Otherwise, it was mostly pleasant stay.

    Reviewed December 25, 2018

    Dear guest, Thank you for taking time to share your recent experience at our hotel. We are pleased that you enjoyed your stay with us. We have noted your comments in regards to the check in, and we have already been shared these to the Front Office Manager. Then we will enhance our staff training to provide a more satisfying experience for guests and look forward to welcoming you at another occasion. Best wishes White Swan Hotel

    Responded December 28, 2018
    White Swan Hotel
    9.2
    Exceptional
    Chelo from Philippines
    Couple
    Standard room - Queen bed
    Stayed 1 night in September 2018

    Beautiful Room with the Pearl River View”

    We stayed in the Deluxe room and we just love it! The bathtub with the views of the Pearl River really made it perfect for us since when we stayed at the White Swan. Guangzhou was hit by a typhoon when we stayed. So we can't travel anywhere else. And all the flights and train was canceled. We felt lucky that we stayed in this hotel. You should try the restaurants special with sunflower duck, it's my favorite. And go around in the boutique stores and museums of jade, it is very unique and impressive.

    Reviewed November 16, 2018

    Dear guest, Thank you for your review of your recent stay at our hotel. We are delighted to read of your favorable impression with our hotel and give you a warm and comfortable place in the typhoon days. Thank you again for your patronage and look forward welcoming you again as our valued guest in the near future. Sincerely, White Swan Hotel

    Responded November 17, 2018
    White Swan Hotel
    10.0
    Exceptional
    James from United Kingdom
    Business traveler
    Standard room - Queen bed
    Stayed 5 nights in October 2018

    White Swan Oct 2018”

    Have stayed here on a number of occasions whilst visiting Canton Fair I like the Canton Fair shuttle boat and was disappointed it was not running and consequently had to use the shuttle bus Fortunately this time the weather was kind and I was able to sit out at the pool Otherwise there is a lack of seating for guests except in the bar area and the huge number of tourists - especially at weekends/local holidays- coming in to look at the hotel (with its magnificent foyer) can be irritating and tends to drive guests to stay in their rooms Overall a good hotel

    Reviewed November 06, 2018

    Dear guest, Thank you for taking time to give us a feed back on your recent stay here. Due to the governmental traffic control, the shuttle ferry service is suspended during 3rd phase of the Canton Fair. We are sorry for the inconvenience caused. As a special place for Guangzhou People, Shamian Island and our hotel are extremely popular especially in holidays like Spring Festival. Thank you for your support and we look forward to welcoming you again as our esteemed guest. Sincerely, White Swan Hotel

    Responded November 08, 2018
    White Swan Hotel
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    White Swan Hotel
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    • Excellent location
    • Shamian Island
    • Huangsha Metro Station is within 0.68 km