470 meters to public transportation
Located in heart of Hangzhou
Free Wi-Fi in all rooms!
|Value for money||7.1|
|Distance to city center||2.7 KM|
|Nearest airport||Hangzhou Xiaoshan International Airport (HGH)|
|Distance to airport||25.6 km|
A pleasant stroll from the West Lake, this elegant hotel puts guests close to nature and right in the middle of Hangzhou’s downtown shopping area. Situated in a hub of shopping and transport, Xinqiao Hotel allows guests to walk down to the lakeside Hubin Park within minutes. Those content to keep walking will also encounter Hangzhou Stele Forest and the eternally romantic Melting Snow on Broken Bridge. At night, travelers in the mood for socializing can head to lively Nanshan Road for evening drinks and live music. The hotel offers 381 tasteful guestrooms of 4-star quality. Each unit is readily equipped with modern amenities such as an in-room safe, satellite TV, and complementary wireless Internet access. The hotel also includes several recreational facilities such as a gym, sauna, and an excellent restaurant with 24-hour room service for added convenience.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
West Lake District – Hubin Area
West Lake District – LingYin Temple Scenic Area
West Lake District – Xixi Wetland Park
Wulin Square District
Not far from West Lake and city center
This place is located near the famous lake (they have fountain performance on saturday at 7 and 8pm), near shopping areas, spacious room and bed room and even I got a free upgrade. Nice facilities and people there are so helpful
This hotel is located in si hu lake where there is fountain performance on saturday at 7 and 8pm. Surrounding full with shops for branded items. Great location, spacious room and bathroom. Recommended place.
the workers should be more profasional . ”
very good location, service very poor, worker not friendly. room air condition not working properly. other ok.
Good location and value for money”
This hotel is much much much more better than SSAW hotel which is also on Jiefang road. Very near to Westlake and very convenient. Never regret to change to this hotel and will come back again.
Great Location with Friendly and Cheerful Staff”
Hotel under renovation with registration counter at Level 8 - however only a Chinese language sign available. First room given had a faulty safety box, and hotel unable to provide safety box at reception - so a different room. Next room had a working safety box - but faulty air conditioning - can only heat. Realized only after we got back from sightseeing, fortunately with window open was OK. Location is great, near West Lake and great shopping and eating places. Staff friendly and helpful to suggest eating and sightseeing spots.
The room was small, stuffy, hallways worn and dirty- I doubt I'll ever get a refund but we left after one night and found a terrific hotel one block away- about 20% more expensive and 500% better.
location is good”
good hotel but nobody speaks english. Its better than the Ramada and a bit cheaper
Hotel stone throw away from West Lake, Hangzhou”
The location is very convenient going to/from the different areas in Hangzhou. The room is okay but the toilet is very small.
Fantastic Location by West Lake”
For the money, this is a great value. You are literally 2 blocks from West Lake and the hotel itself is very nice. I walked from this hotel to the Zhang Yimou show around the other side of the lake. The rooms are nice and the hotel has nice amenities. The only downsides I experienced were that the mini bar in the room wasn't turned on so when I tried to grab a cold beer upon arrival I was disappointed. Also, they don't have wireless internet. You can use Lan Line in the room, but that was all. Overall, I highly recommend.
Great location but small room”
Breakfast is not provided.Prompt response towards customer complaints.
the overall performaance of the hotels is fine, it is clean, good kind ppl, nothing else to comment,cool. nice, near to trading centre, convenient, nice, beautiful, beautiful lobby, nice tiles, walls, bathroom, ppl, food, good, good overall performance, i like, good 4 shopping area, televisionis very very very good, fun inside to stay
The possitive point of the hotel is located just 10 minutes walk from the West Lake in a straight line. But there is no good restaurant to enjoy good food. We had to enjoy foods outside by eating in West Lake Lou Wai Lou Restaurant that was located in Gu San Road right within the West Lake. The foods there were just excellent. No wonder it is very diffi- cult to get a table there not unless you make reservation at least one day in advance. The worst condition of the hotel is that it did not provide heater. During our visit the temperature dropped and we were freezing inside the room. When ask the reception personnal to provide us with hot air condition, the answer was the local government of Hangzhou does not permit them to open hot air condition at this time of the year, since it is not year winter. To me this is just not true or I do not believe their excuses.
Good location but poor hotel”
Arrived at hotel and it was difficult to check that it was the correct hotel as the name was only in Chinese on the buiding. Checked in and the staff were a little confused, went to the room and it was small, dirty and had two single beds, rang reception and they sent someone to the room who said they didn't have a room with a double bed only the suite rooms. We upgraded to the suite room for an extra 400rmb a nigh. The room was nice and clean and more than comfortable, but the air conditioner didn't work in one room and the staff could not get it fixed or explain in english why it wasn't working. It wouldn't have been such an issue if there wasn't cnstruction happening next the hotel that started at 6am preventing opening of the windows while sleeping. Staff at the executive longe struggled with english. If you could speak chinese this hotel may be ok, but I think there is better value.
hotel near west lake”
This hotel is a great place to stay, it's near West Lake. If you want to do other things as well we would recommend that you continue looking. The staff can speak English but the rooms are dark and non-friendly. The food in the Chinese restaurant was good.
Arrived at 12 midnoght, showed the reception clearek my agoda booking, they did not understand. I was requested to pay for the room again and it took a long time to allow me ion the room 9 not fun after a long flight. In the mirnign the staff seemed more understanding and cabncled the paymenst requestd at noght after shloding them the goda booking. Restuarnat was aomost non functining in the morning.
Staffers are experienced, helpful, courteous”
This is one of the popular hotels on the fringe of the West Lake and is easily accessible to many shopping establishments. It will be an ideal place to stay if you intend to spend time to explore the West Lake and the surrounding areas. It is very convenient to move around by walking or taking public transport. Food and entertainment outlets are aplenty around the hotel. This is one of the hotels to be considered if you want to be near to the West Lake.
Great location near West Lake”
This hotel is a great place to stay if your main goal is to hang around West Lake. If you want to do other things as well we would recommend that you continue looking. The staff doesn´t speak any English and the rooms are dark and non-friendly. Also, the food in the Chinese restaurant was not good and the restaurant itself left much to wish for.
Parfaitement, rien à dire. Le petit-déjeuner exclusivement chinois est déroutant pour des occidentaux, mais sinon, bravo.
Duschabtrennung dreckig, nur 1 Angesteller sprach englisch, Teppich süffig und dreckig, tolles Buffett