12FLY Hotel
12FLY Hotel
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Standard Single No Window - Bed 12FLY Hotel
Standard Single No Window - Bed
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Lobby 12FLY Hotel
Lobby
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Interior view 12FLY Hotel
Interior view
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Bathroom 12FLY Hotel
Bathroom
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Very good
Location
7.9
See all 33 photos 12FLY Hotel
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12FLY Hotel

Very good location
- Inside city center
- What's nearby?
Very good
From 214 reviewsSee what guests said
7.2
/
10
Very good value for money
7.4
Value for money7.4
Distance to city center0.2 km
Location rating7.9
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.8 km
  • 390 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
This property is in high demand!Last booked 5 hours ago
Standard Triple
Standard Triple
...
  • Room size: 18 m²/194 ft²
  • No Windows view
  • 1 single bed and 1 double b...
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Standard Double with Balcony
Standard Double with Balcony
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 double bed
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Standard Double No Window
Standard Double No Window
...
  • Room size: 14 m²/151 ft²
  • No Windows view
  • 1 double bed
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Standard Single No Window
Standard Single No Window
...
  • Room size: 14 m²/151 ft²
  • No Windows view
  • 1 single bed
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Standard Double
Standard Double
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 double bed
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Standard Single
Standard Single
...
  • Room size: 14 m²/151 ft²
  • Street view
  • 1 single bed
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Standard - Twin Bed
Standard - Twin Bed
...
  • Room size: 16 m²/172 ft²
  • No Windows view
  • 2 single beds
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Standard Double Room without Window
Standard Double Room without Window
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    Basic Double
    Basic Double
    ...
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      Basic Single
      Basic Single
      ...
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        More about 12FLY Hotel

        More about 12FLY Hotel

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Asian cuisine
        Asian cuisine
        Tg's Nasi Kandar
        30 m Asian, Halal, Indian
        Muar Restaurant
        40 m Asian, Malaysian
        Ngau Kee
        40 m Asian, Chinese
        Chinese cuisine
        Chinese cuisine
        Kedai Makanan Choi Keng
        110 m Chinese
        Jade Garden Restaurant
        120 m Chinese
        Kim Lee Fish Restaurant
        180 m Chinese, Seafood
        Halal food
        Halal food
        Al-Halabi Gourmet Restaurant
        180 m Halal, Lebanese, Mediterranean
        Sahara Tent
        500 m Halal, Lebanese, Middle Eastern
        Naab
        650 m Halal, Mediterranean, Middle Eastern

        What they offer

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (214)Booking.com Reviews (84)
        7.2
        /
        10
        Cleanliness7.3
        Facilities6.3
        Location7.9
        Room comfort and quality7.3
        Service7.3
        Value for money7.4
        Provided by verified guests of Agoda
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        Room type
        Standard Single No Window
        Standard Single
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        Standard Double
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        Showing 155 verified guest comments
        12345
        6.8
        Good
        Edred from Singapore
        Solo traveler
        Standard Single
        Stayed 3 nights in December 2017
        Good”
        near to makan places , nice and clean hotel ,good.
        Reviewed August 23, 2018
        Dear Valued Guest My team and I are heartened to know that you have enjoyed your stay with us. We look forward to serving you again soon. rgds. Manager
        Responded September 26, 2018
        12FLY Hotel
        8.0
        Excellent
        VILLA from Indonesia
        Group
        Standard Triple
        Stayed 2 nights in August 2018
        Nice Budget Hotel”
        Near Alor Street and Changkat. So it's a good combine for food and some drinks.
        Reviewed August 20, 2018
        Dear Valued Guest We hope that you have enjoyed your stay with us. We are happy to note that you like the surroundings that are filled with good food, drinks, healthy spa and massage. We hope to serve you again soon. rgds Manager
        Responded September 26, 2018
        12FLY Hotel
        8.4
        Excellent
        Gmo from Malaysia
        Couple
        Standard - Twin Bed
        Stayed 1 night in July 2018
        good location”
        better if prepared with hair dryer
        Reviewed July 24, 2018
        Dear Valued Guest We do have dryers at the front desk. In your next visit, our front desk will be most willing to provide you with the hair dryer. rgds Manager
        Responded September 26, 2018
        12FLY Hotel
        8.4
        Excellent
        Suryanto from Indonesia
        Family with young children
        Standard Triple
        Stayed 2 nights in June 2017
        Excellent”
        Reviewed May 29, 2018
        8.0
        Excellent
        jonathan from Indonesia
        Family with teens
        Standard Triple
        Stayed 3 nights in April 2018
        Good location ”
        Will come again...
        Reviewed April 22, 2018
        Dear Valued Guest Thank-you for your good review of 12Fly Hotel. We certainly will welcome you back soon. Have a Fantastic day! rgds Manager
        Responded September 28, 2018
        12FLY Hotel
        8.4
        Excellent
        Lerrio from Indonesia
        Solo traveler
        Standard Single
        Stayed 3 nights in April 2018
        Excellent”
        overall ok for such cost. a little bit noisy..
        Reviewed April 21, 2018
        Dear Valued Guest We do have rooms that are quiet and not facing the street. Do request for it in your next visit. Have a pleasant day. rgds Manager
        Responded September 28, 2018
        12FLY Hotel
        8.0
        Excellent
        Shu from Malaysia
        Couple
        Standard Double No Window
        Stayed 1 night in April 2018
        Like the design in the room”
        Satisfaction, but there is no parking place, the rooms are very good but the bathroom faucets and showers need to be improved
        Reviewed April 15, 2018
        Dear Valued Guest We have limited free parking spaces and on a first come first serve basis. There are plenty of paid- parking, which are withing 10 to 20 metres from our hotel. We are constantly replacing the items that are not working. We must happy to change the room for you if it is not in working order. Rgds Manager
        Responded September 28, 2018
        12FLY Hotel
        7.2
        Very good
        Jan from Netherlands
        Solo traveler
        Standard Double
        Stayed 5 nights in March 2018
        Good location”
        I booked a room with window. Capacity of airco was almost enough to keep the room cool during the afternoon when the sun was full on the window. It might be noisy at night from the street. Changkat Bukit Bintang, Jalan Alor, metro, monorail and shopping malls at walking distance. Nice covered airco walkway from Pavilion shopping center via Aquaria KLCC to Twin Towers. Pls note: the Agoda offer of a Standard Double “with city view” is just a Standard Double “without city view and without window”!
        Reviewed March 13, 2018
        8.4
        Excellent
        Esther from Indonesia
        Family with teens
        Standard Double
        Stayed 3 nights in December 2017
        Excellent”
        Good location and clean
        Reviewed February 07, 2018
        Dear Esther Thank-you for your feedback. I hope you have enjoyed your stay with us. We look forward to seeing you again soon Phang Manager
        Responded February 27, 2018
        12FLY Hotel
        7.6
        Very good
        efndy from Indonesia
        Couple
        Standard Double No Window
        Stayed 1 night in January 2018
        nice”
        nice. will try others hotel later.
        Reviewed January 20, 2018
        Dear Efndy Thank-you for your good rating. We try our best to serve you better. My team and i always welcome you to stay with us. Phang Manager
        Responded February 27, 2018
        12FLY Hotel
        2.0
        Chong from Malaysia
        Group
        Standard Double No Window
        Stayed 2 nights in December 2017
        Poor hotel with very poor sound proofing, dirty and limited facilities ”
        Pros: near to food stall, quiet and cheap Cons: dirty, smelly at the bathroom, very small room, poor sound proof when other people close their door, or walk, limited resources, need hair dryer but limited, unable to change room, toilet bowl is almost near to wall, can't even walk through
        Reviewed January 03, 2018
        Dear Chong It is most regrettable that you have a bad experience staying with the hotel. It was most unfortunate that we could not change the room for you as it was running full during the peak period. Our room is not as big as the hotel is in the 'Golden Triangle'. We do constant check on house keeping to make sure that the room is conducive to our guest. If the toilet is dirty, sound up to front desk and he/she will get it done immediately. I am offering you 40% discount and upgrade your room for your next visit. My sincere apology Phang Manager
        Responded February 27, 2018
        12FLY Hotel
        8.4
        Excellent
        Khalid from Brunei Darussalam
        Solo traveler
        Standard Single
        Stayed 1 night in December 2017
        Good location”
        Overall the hotel is quite nice. It is clean and the location is good too. However, it can be very noisy even at midnight since it is near the night market.
        Reviewed December 30, 2017
        Dear Khalid I am happy to note that the cleanliness of our hotel is up to your expectations. Our hotel is quite a distance away from the night market. At midnight, the noise probably comes from passersby. I hope that you have enjoyed your stay with us Phang Manager
        Responded February 27, 2018
        12FLY Hotel
        7.6
        Very good
        lina from Indonesia
        Family with teens
        Standard Double No Window
        Stayed 4 nights in December 2017
        okay for the low budget”
        its strategic place, & price is okay , over all its good
        Reviewed December 29, 2017
        Dear Lina Thank-you for your fair comments. Your feedback is important to us to make 12FlyHotel a better stay for our guests. I wish you well & hope to seeing you again soon. Phang Manager
        Responded February 27, 2018
        12FLY Hotel
        8.0
        Excellent
        DANIEL
        Family with young children
        Standard Triple
        Stayed 3 nights in December 2017
        Very good”
        Very near Jln Alor, hence no issue with food. Laundry shop nearby. Walking distance to shopping malls. Friendly & efficient staff. Clean & comfy rooms. Daily replenishments of basic facilities. Easy to get Uber/taxi.
        Reviewed December 17, 2017
        Dear Daniel Thank-you for your high rating. As always, we try harder to satisfy our customer. My team and I look forward to serving you again soon. Phang Manager
        Responded February 27, 2018
        12FLY Hotel
        5.6
        Jan from Netherlands
        Solo traveler
        Standard Double with Balcony
        Stayed 3 nights in December 2017
        Balcony, but small room”
        My room was standard double with balcony. No added value of the balcony as it cannot be used, Room was very small, 20cm between bed’s end and the wall plus a tv mounted on shoulder height, Can be a bit noisy at night, Reception staff doesn’t show any interest, Coffee & tea was offered in the room, but no water cooker, Location is good.
        Reviewed December 15, 2017
        Dear Jan Most unfortunate that all our balcony rooms are facing the side road. It can be noisy at times from vehicles and passersby. We do have electric kettle for each room.We also keep spares at the reception. You could ask for one as our reception operates 24 hours. As for staff attitude. Your feedback will help us to serve you better. Best Regards Phang manager
        Responded February 27, 2018
        12FLY Hotel
        6.0
        Jan from Netherlands
        Solo traveler
        Standard Double
        Stayed 5 nights in December 2017
        Staff”
        My room was standaard double with window. Can be a bit noisy at night. Receptionist doesn’t show any interest. Location is good.
        Reviewed December 15, 2017
        Dear Jan At times, it is a bit noisy because of passersby. The rooms that are nearer to the road will be a bit nosy as well. We do have other rooms that are not near to the road. You can request for change of room. As for staff indifference, I take a serious view. Best wishes Phang Manager
        Responded February 27, 2018
        12FLY Hotel
        10.0
        Exceptional
        TATIANA from Russia
        Solo traveler
        Standard Single No Window
        Stayed 2 nights in October 2017
        Nice new hotel in shopping heart of KL”
        I really like that 12FLY looks like a very new hotel and rooms, single room has a small (not double) bed but rooms itself is big and shower os really nice, hot water. Nice that hotwl staff always refill free water and free coffee and tee . Also it is super close to all cenrtal areas of KL-Bukit Bintang, Jalan Alor, Pavilion mall, Pudu bus hub. Wi-fi in the room collapsed 2 times, but recetionist fixed it in 5 minutes-good job. Note! If you stay on this hotel you will have to pay tourist Tax 10RM a night.
        Reviewed October 27, 2017
        Dear Tatiana My team and I really appreciate you giving the hotel a perfect score. We are very happy that you have enjoyed your stay with us. The tourism tax of RM10 per room per night is implemented by the Malaysian Government. The tax is collected for the Malaysian Government. All foreigners staying in any hotels in Malaysia are required to pay the tourism tax. We hope to serving you again soon. rgds Phang, Manager of 12fly hotel.
        Responded October 31, 2017
        12FLY Hotel
        7.2
        Very good
        AGATHA from Malaysia
        Group
        Standard Triple
        Stayed 2 nights in October 2017
        Great places for short trip...”
        Everything is good,quite clean,nice room but so small for family room....location is great,not far from jln alor,easy to find food places....
        Reviewed October 21, 2017
        Dear Agatha My team and I are very happy to have you and your family staying in the hotel. We do have one bigger family room. Unfortunately, it was occupied on that particular two days. Do let us know that you and your family are coming to our hotel again. We will reserve the bigger family room for you. Thank-you for your generous feedback. Phang, Manager of 12fly hotel.
        Responded October 31, 2017
        12FLY Hotel
        8.0
        Excellent
        Roberto from Philippines
        Couple
        Standard Double No Window
        Stayed 4 nights in April 2017
        Very good”
        the room is so cozy, it just that the room where I was assigned don't have any window., it is very accessible to the night market and food stalls and I just love it, hope to travel back soon in KUL.
        Reviewed July 27, 2017
        Dear Roberto Thank-you for taking the time to review our property. My team is heartened to know that you like our hotel. We certainly have rooms with window. Ask for window in your next booking. My team look forward to serving you again soon. Phang, manager of 12flyhotel.com
        Responded August 01, 2017
        12FLY Hotel
        5.2
        Vincent from Singapore
        Solo traveler
        Standard Double
        Stayed 3 nights in July 2017
        Just a so so hotel at so so location.”
        It's just ok, small room. Noisy housekeeping, front desk service is bad and not flexible . There is a night food stall just next to hotel with really good food. Also just 50m away there is a fantastic spa!
        Reviewed July 24, 2017
        Dear Vincent Thank-you for your invaluable feedback, which will certainly help us to improve our services. Customer satisfaction is our top priority. I take a serious view of poor services and disturbance of guests. I will take appropriate action to ensure that an incident of this nature will not happen again. My sincere apology. Phang, manager of 12flyhotel
        Responded August 01, 2017
        12FLY Hotel
        12345
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