Al Masa Hotel
Standard Room - Bed Al Masa Hotel
Kids areas Al Masa Hotel
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7.9
Very good
/10
(56 reviews)See what guests said
See map
7.9
Very good
Location rating score
Very good location
Parking
FREE
  • Gallery Alex Creation1.14 km
  • Genena Mall1.34 km
  • Tiba Outlet Mall1.44 km
  • Perfume Factory1.7 km
  • October War Panorama1.78 km
  • International Garden2.3 km
  • Salma Art2.58 km
  • St. Mark's Coptic Orthodox Church2.93 km
  • Protestant Church3.04 km
  • Uruba Palace3.07 km
  • Free Wi-Fi

    Al Masa Hotel

    Doctor Abd El-Aziz El-Shennawy, Heliopolis, Cairo, Egypt - See map
    Excellent facilities on premise
    8.4 facilities on premise
    Excellent cleanliness
    8.0 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 924 Cairo properties
    See all rankings
    Value for money score
    7.5/10
    Service score
    7.8/10
    Cleanliness score
    8.0/10
    Cheapest price score
    Better than
    98
    %
    of Cairo properties
    Better than
    98
    %
    of Cairo properties
    Better than
    98
    %
    of Cairo properties
    Better than
    98
    %
    of Cairo properties
    Value for money7.5
    Distance to city center20 km
    Location rating7.9
    Nearest airportCairo International Airport (CAI)
    Distance to airport11.0 km

    Rooms available at Al Masa Hotel

    Standard Room
    Standard Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds and 1 double ...
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    Special Offer - Standard Room - Egyptians Only
    Special Offer - Standard Room - Egyptians Only
    ...
    • Room size: 24 m²/258 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single bed...
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    Junior Suite with Garden View
    Junior Suite with Garden View
    ...
    • Room size: 84 m²/904 ft²
    • Balcony/terrace
    • 1 king bed
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    Deluxe - Deluxe Garden View Room
    Deluxe - Deluxe Garden View Room
    ...
    • Room size: 26 m²/280 ft²
    • Garden view
    • 2 single beds and 1 double ...
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    Special Offer - Deluxe Room - Egyptians Only
    Special Offer - Deluxe Room - Egyptians Only
    ...
    • Room size: 26 m²/280 ft²
    • Balcony/terrace
    • 1 double bed or 2 single be...
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    Triple Standard
    Triple Standard
    ...
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      Deluxe Room
      Deluxe Room
      ...
      • Balcony/terrace
      • Shower and bathtub
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      Triple Deluxe
      Triple Deluxe
      ...
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        Junior Suite Premier
        Junior Suite Premier
        ...
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          Double Deluxe
          Double Deluxe
          ...
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            More about Al Masa Hotel

            More about Al Masa Hotel

            An overview

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            What they offer

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Al Masa Hotel from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (56)Booking.com Reviews (935)
            7.9
            /
            10
            Cleanliness8.0
            Facilities8.4
            Location7.9
            Service7.8
            Value for money7.5
            Rating
            9+ Exceptional (8)
            8-9 Excellent (4)
            7-8 Very Good (5)
            6-7 Good (2)
            <6 Below Expectation (6)
            Time of the year
            Mar - May (7)
            Jun - Aug (12)
            Sep - Nov (4)
            Dec - Feb (2)
            All languages
            All guests (56)
            All room types
            Showing 25 verified guest comments
            12
            4.0
            Hitham from Egypt
            Business traveler
            Standard Room
            Stayed 1 night in September 2019

            Not recommended to stay ”

            I didnot like it

            Reviewed September 13, 2019
            8.8
            Excellent
            OMAR from Saudi Arabia
            Couple
            Standard Room
            Stayed 2 nights in August 2018

            Honestly the hotel was magical”

            honestly the hotel was magical i spent almost 8 days at the hotel and i really enjoyed the time there. the staff were amazing they would never refuse a request from you especially Mr. Muhammed salah in the hotel reception and Ms. Menna muhammed i would recommend you ask for them directly if you had any trouple becase they would help you immediately

            Reviewed August 05, 2019
            5.6
            Hala from Egypt
            Solo traveler
            Standard Room
            Stayed 3 nights in July 2019

            The pictures of the hotel were deceptive. It's not as nice as it looks in the pictures. ”

            It is remote and feels far from everything and hotel feels gloomy and dark. Tge furniture is old and worn out. I ended up booking at the Hilton for 1 of the 3 nights I booked even though I had a place to stay for 1 of the nights at al masa hotel. It's also lacks vibrancy. The ambiance in the Hilton was z lot more vibrant and lively. Will not think of staying here again.

            Reviewed July 14, 2019
            6.4
            Good
            Ramy from Oman
            Couple
            Special Offer - Standard Room - Egyptians Only
            Stayed 2 nights in May 2019

            Uncooperative Staff”

            The rooms are neat and clean but the staff are non-cooperative, they refuse the guest’s request first then consider it after that, the receptionist (Miss wafaa or Miss Amani) I don’t know, she was wearing id different from her name, I didn’t like my room and I wanted to change it, but the receptionist refused saying that the room is under construction, to be surprised that the room became occupied by other guests next day. Also the restaurant open buffet (breakfast) contained non-fresh food from the day before, not to mention missing items that is common in any small hotel (e.g: feta white cheese). Very common in any Egyptian breakfast.

            Reviewed May 10, 2019
            7.6
            Very good
            JIUN from Singapore
            Business traveler
            Standard Room
            Stayed 5 nights in March 2019

            Old rooms”

            Rooms were dated, stained carpets. Wall lights flicker even though turned off, had to take out the bulbs. Hotel surroundings are 5-star, but rooms are probably 2-3stars.

            Reviewed April 12, 2019
            8.8
            Excellent
            LICARION from United Arab Emirates
            Business traveler
            Deluxe - Deluxe Garden View Room
            Stayed 2 nights in February 2019

            Great location and amazing security and views”

            Everything was good at the time of my stay. Great Staff and lovely facade and landscape. A bit old furniture and and curtains but can't complain more.

            Reviewed March 21, 2019
            9.2
            Exceptional
            Sam from Australia
            Family with young children
            Standard Room
            Stayed 3 nights in August 2018

            Great hotel ”

            The staff where very helpful anything we needed they where very attentive. Very friendly and couldn’t do enough for our family to make us all happy. I’ll be back again love the hotel😊

            Reviewed September 04, 2018

            Dear Valuable guest, Thank you for taking the time to post your review , Your feedback is much appreciated. We are glad to hear that you have enjoyed your stay at Al Masa Hotel, It is always a great pleasure to welcome & host you at our property, and we hope that we will have the opportunity once again to serve you in the very near future At AL-Masa Hotel. Best Regards Al Masa Hotel Management team

            Responded October 07, 2018
            Al Masa Hotel
            9.2
            Exceptional
            Mansour from Saudi Arabia
            Solo traveler
            Standard Room
            Stayed 1 night in July 2018

            فندق جميل وهاديء.”

            فندق جميل وهادي وراقي جدا يصلح للناس والعائلات الراقية مقاهي ومطاعم في الجبل على مستوى عالي موظفين الاستقبال جامدين شويه بس برضه يعتبرون محترفين ،سلبياته: بعيد شويه ،اجرآت امنية مشددة فيه قاعة فرح في الدور الارضي مزعجة للناس في الفندق اعتقد لو جيت مصر مرة ثانية راح اختاره

            Reviewed July 27, 2018

            ضيف فندق الماسة العزيز ، نحن نشكركم على تعليقاتكم الجيدة وهي محل تقدير كبير. يرجى التأكد من أننا سنبذل قصارى جهدنا لمواصلة تقديم أفضل الخدمات لضيوفنا نشكركم مرة أخرى ونتمنى زيارتكم لفندق الماسة مرات عديدة.

            Responded October 07, 2018
            Al Masa Hotel
            7.6
            Very good
            KHALID from United States
            Couple
            Standard Room
            Stayed 5 nights in March 2018

            Very good”

            Location,staff,security was great. They dont allowedany food or drink to take in from outside, i was with my wife they asked me for marriage document to prove she is my wife , for those who consuming alcohol its not allowed to take it in the hotel they dont have bars , no clubs. . Nice place for families

            Reviewed March 27, 2018

            Dear Valuable guest, Thank you for taking the time to write this kind review, we appreciate your feedback. I would like to personally apologies for the inconvenience and disappointment that you experienced during your recent stay at our hotel. We continually try to do our best for all of our guests. I will look into each issue that you have noted in an attempt to correct and improve our hotel policies. Best Regards Al Masa Hotel Management team

            Responded May 10, 2018
            Al Masa Hotel
            10.0
            Exceptional
            halit from Turkey
            Business traveler
            Standard Room
            Stayed 1 night in October 2017

            Location & facilities all very nice ”

            Only need more food options..

            Reviewed November 01, 2017

            Dear valuable guest, We do thank you for your review and it's much appreciated. Please rest assures that we will do our best to continue improving and providing the best service to our guests and we do apologize for any inconvenience may cause during your stay at our hotel. Thank you again and we wish to welcome you at Al Masa Hotel.

            Responded March 21, 2018
            Al Masa Hotel
            4.4
            nicolas from United Arab Emirates
            Couple
            Standard Room
            Stayed 3 nights in March 2019

            A éviter”

            Nous avons réservé en faisant confiance à la note globale attribuée par les précédents hôtes. Nous ne comprenons toujours pas cette note. Nous avons annulé notre nuit suivante et changé d’hotel. Check in a 3h du matin catastrophique. Single bed au lieu de double bed. Chambre très mal isolée. Check out catastrophique. Lenteur du personnel (ou inefficacité). Restaurant égyptien de l’hôtel pourri ! Viande froide, cher, insuffisant en terme de quantité, etc, etc. On ne retournera pas à cet hôtel et on ne le recommandera pas non plus. Emplacement ok, au milieu entre l’aéroport et le centre ville. Petit déjeuner moyen et pauvre en choix.

            Reviewed April 02, 2019
            8.8
            Excellent
            JAE from South Korea
            Business traveler
            Standard Room
            Stayed 5 nights in February 2019

            전시장에서 가까워서 좋은 호텔”

            비즈니스용으로는 괜찮습니다. 고풍스러운 5성급 호텔이네요. 다만 역시 가격이 좀 높은게 흠이지만, 다음에 이집트 출장 올 기회가 생긴다면 또 오고 싶네요

            Reviewed March 18, 2019
            10.0
            Exceptional
            Abdullah from Saudi Arabia
            Couple
            Standard Room
            Stayed 2 nights in August 2019

            قمة في الفخامة”

            اجمل فندق سكنت فيه في مصر

            Reviewed August 24, 2019
            4.4
            khaled from Saudi Arabia
            Family with teens
            Standard Room
            Stayed 4 nights in July 2019

            30”

            شكل خارجي فقط من داخل الغرف الوضع سئ الفرش قديم وغير نظيف رغم تعاون الهاوس كيبنق يمنع اخطار الطعام من الخارج

            Reviewed August 07, 2019
            4.4
            Bander from Saudi Arabia
            Solo traveler
            Special Offer - Standard Room - Egyptians Only
            Stayed 2 nights in April 2019

            Acceptable”

            الفندق ثكنه عسكرية مايصلح الا للعوايل

            Reviewed April 19, 2019
            7.2
            Very good
            ali from Saudi Arabia
            Couple
            Standard Room
            Stayed 3 nights in November 2018

            60”

            لا

            Reviewed December 02, 2018
            6.4
            Good
            Awdah from Saudi Arabia
            Couple
            Standard Room
            Stayed 3 nights in November 2018

            ٩٠”

            الفندق رائع جدا وخصوصاً للعرسان

            Reviewed November 19, 2018
            7.2
            Very good
            Mahmod from Canada
            Group
            Standard Room
            Stayed 1 night in August 2018

            تاخير عند الدخول”

            المشكله التي واجهتها في المرتين هي أخذ وقت كبير عند عملية الدخول ، استغرقت عملية دخول الفندق ما يقارب الساعه ونحن في الانتظار في اللوبي، وَذَا الشي فعلا جعلني اشعر بالندم أني قدمت اليه مره ثانيه، ولكن اَي شي اخر جيد في الماسة 2 نظافة الغرف المرافق العامة ، الموقع وغيرها...

            Reviewed August 13, 2018

            ضيف فندق الماسة العزيز ، نحن نشكركم على تعليقاتكم وهي محل تقدير كبير. يرجى التأكد من أننا سنبذل قصارى جهدنا لمواصلة تقديم أفضل الخدمات لضيوفنا و نعتذر لحضراتكم عن أى خطأ أو سوء فهم حدث خلال إقامتكم فى فندقنا ونتعهد أننا سوف نتلاشى حدوث مثل هذة المواقف فى المرات القادمة.

            Responded October 07, 2018
            Al Masa Hotel
            10.0
            Exceptional
            Ali from Saudi Arabia
            Couple
            Standard Room
            Stayed 1 night in August 2018

            من افضل المنتجعات التي زرتها ”

            مناسب جدا للعوائل وانصح به بقوه صراحه ممتاز جدا

            Reviewed August 07, 2018

            ضيف فندق الماسة العزيز ، نحن نشكركم على تعليقاتكم الجيدة وهي محل تقدير كبير. يرجى التأكد من أننا سنبذل قصارى جهدنا لمواصلة تقديم أفضل الخدمات لضيوفنا نشكركم مرة أخرى ونتمنى زيارتكم لفندق الماسة مرات عديدة.

            Responded October 07, 2018
            Al Masa Hotel
            9.6
            Exceptional
            Abdalmjeed from Saudi Arabia
            Family with young children
            Standard Room
            Stayed 5 nights in July 2018

            فندق فوق الوصف والخيال”

            لاينقصه شي متكامل

            Reviewed August 06, 2018

            ضيف فندق الماسة العزيز ، نحن نشكركم على تعليقاتكم الجيدة وهي محل تقدير كبير. يرجى التأكد من أننا سنبذل قصارى جهدنا لمواصلة تقديم أفضل الخدمات لضيوفنا نشكركم مرة أخرى ونتمنى زيارتكم لفندق الماسة مرات عديدة.

            Responded October 07, 2018
            Al Masa Hotel
            12
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            |Very good 7.9
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            • Very good location
            • Islamic Cairo