Amari Nova Suites Pattaya
Amari Nova Suites Pattaya
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"Very clean and spacious"

sunee

18 February 2018

 Amari Nova Suites Pattaya

  • 35 m²/377 ft²
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Lobby Amari Nova Suites Pattaya
Lobby
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Lobby Amari Nova Suites Pattaya
Lobby
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Swimming pool [outdoor] Amari Nova Suites Pattaya
Swimming pool [outdoor]
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See map Amari Nova Suites Pattaya
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Very good
Location
7.1
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Excellent
From 1470 reviewsSee what guests said
8.0
Recommended by 81% of guests
Value for money8.4
Location rating7.1
Nearest airportUtapao International Airport (UTP)
Distance to airport30.5 km
Has restaurantYes
  • 690 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
8.7
Excellent
Room comfort & quality
One Bedroom Suite
One Bedroom Suite
...
  • City view
  • 45 m²/484 ft²
  • 1 double bed
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Two Bedroom Suite
Two Bedroom Suite
...
  • City view
  • 158 m²/1701 ft²
  • 2 king beds
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1 Bedroom Deluxe Suite
1 Bedroom Deluxe Suite
...
  • City view
  • 80 m²/861 ft²
  • 1 king bed
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Studio
Studio
...
  • City view
  • 46 m²/495 ft²
  • 1 double bed
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Two Bedroom Family
Two Bedroom Family
...
  • City view
  • 56 m²/603 ft²
  • 1 double bed
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Single One Bedroom
Single One Bedroom
...
  • 35 m²/377 ft²
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Single Deluxe One Bedroom
Single Deluxe One Bedroom
...
  • 80 m²/861 ft²
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Corner Suite
Corner Suite
...
  • 89 m²/958 ft²
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Double One Bedroom
Double One Bedroom
...
  • 35 m²/377 ft²
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One Bedroom Deluxe Suite
One Bedroom Deluxe Suite
...
  • Shower
  • Kitchenette
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More about Amari Nova Suites Pattaya

More about Amari Nova Suites Pattaya

"All good and great value"

Reviewed 13 February 2018

denis from Ireland

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Supnay Northern Lanna Cuisine
630 m Thai
Happy Home Thai Restaurant
680 m Thai
Scandinavia Beach Club
820 m Thai
European cuisine
European cuisine
Santa Fe Steak Restaurant, Big C Extra, Central Road, Pattaya
300 m European
Pizza Hut
460 m European, Italian, Pizza
Two Lions Restaurant & Pub
490 m European, Pizza, Scandinavian
Asian cuisine
Asian cuisine
Fuji
470 m Asian, Japanese, Sushi
Eden Steak and Burger
480 m Asian, Korean, Steakhouse
Havana Bar (at Holiday Inn Pattaya)
480 m Asian, Bar, European

What they offer

"Staff as always are lovely."

Mr F. from United Kingdom

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1470)Booking.com Reviews (617)
8.0
Cleanliness8.4
Facilities7.8
Location7.1
Room comfort and quality8.7
Service8.4
Value for money8.4
Provided by verified guests of Agoda
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Showing 1169 verified guest comments
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5.2
Stephen from United Kingdom
Solo traveler
1 Bedroom Deluxe Suite
Stayed 5 nights in September 2018
Run down and poor house keeping ”
Had to request bed sheets to be changed. Poor quality compared to other hotels Iv stayed in in area
Reviewed September 23, 2018
Dear Mr Stephen, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, I am disappointed to hear that your experience did not meet your expectations. At Amari Nova Suites Pattaya, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured comment about your comment run down house keeping that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
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Amari Nova Suites Pattaya
3.2
Kazi from Bangladesh
Couple
One Bedroom Suite
Stayed 1 night in September 2018
Very rude staff and no help for tour package and pillow covers are very very dirty. ”
Only buffet breakfast was good but the staff behaviour ruin everything
Reviewed September 21, 2018
6.8
Good
Kok from Singapore
Family with young children
1 Bedroom Deluxe Suite
Stayed 2 nights in July 2018
overall”
Cheaper hotel and big room location near night club room not that clean but still ok staff very friendly and good
Reviewed September 19, 2018
Dear Mr Kok, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, I am disappointed to hear that your experience did not meet your expectations. At Amari Nova Suites Pattaya, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured comment about room not that clean we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
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Amari Nova Suites Pattaya
6.4
Good
Brianna from Thailand
Couple
Studio
Stayed 1 night in September 2018
Decided to stay at the bayview for an extra $10 per night and a lot nicer and better location ”
Wouldn’t bother
Reviewed September 08, 2018
Dear Mr Brianna, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, I am disappointed to hear that your experience did not meet your expectations. At Amari Nova Suites Pattaya, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured comment about location we provide free shuttle bus service every 30 minute to main road. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
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Amari Nova Suites Pattaya
9.6
Exceptional
Santosh from India
Group
1 Bedroom Deluxe Suite
Stayed 3 nights in August 2018
Exceptional”
Spacious and comfortable... Good place to visit and experience the stay... restaurants are little away but when you enter room all tiredness gone... nice experience!!
Reviewed September 03, 2018
Mr Santosh, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments about good comment about nice experience have been passed on to my fellow Team Members. At Amari Nova Suites Pattaya, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
Responded September 06, 2018
Amari Nova Suites Pattaya
7.6
Very good
Pat from United Kingdom
Family with teens
1 Bedroom Deluxe Suite
Stayed 4 nights in August 2018
Large Apartment ”
Fantastic apartment. Lovely pool and sun beds.
Reviewed September 01, 2018
Dear Mr Pat, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments about good review have been passed on to my fellow Team Members. At Amari Nova Suites Pattaya, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
Responded September 02, 2018
Amari Nova Suites Pattaya
7.2
Very good
sunee from Thailand
Solo traveler
One Bedroom Suite
Stayed 2 nights in August 2018
Spacious room ”
Very good goons and friendly helpful staff
Reviewed August 24, 2018
Dear Khun Sunee, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments about Very good rooms and friendly helpful staff have been passed on to my fellow Team Members. At Amari Nova Suites Pattaya, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
Responded August 25, 2018
Amari Nova Suites Pattaya
8.0
Excellent
sunee from Thailand
Solo traveler
1 Bedroom Deluxe Suite
Stayed 2 nights in August 2018
Excellent ”
Great room, great staff
Reviewed August 24, 2018
Dear Khun Sunee, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments about Great room and great staff have been passed on to my fellow Team Members. At Amari Nova Suites Pattaya, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
Responded August 25, 2018
Amari Nova Suites Pattaya
7.6
Very good
Adisorn from Thailand
Family with teens
Family Suite - 2 bedrooms
Stayed 2 nights in July 2018
Spacious room for 3”
It's a spacious room for 3, with many equipments, such as microwave, oven, even a pan. Service is ok. But the location, we need to get in the 1 lane. Road(Soi).
Reviewed July 31, 2018
5.2
Ampunthree from Thailand
Family with young children
Studio
Stayed 1 night in July 2018
Smell smoking in room ”
Hotel and room was quite old. A lot of dusty in room but full amenities in room (Microwave, tea hot and washing machine) Hotel location was not good. it was not convenient if you don't have the personal car. Breakfast was okay not much choices.
Reviewed July 31, 2018
5.6
richard from United States
Solo traveler
1 Bedroom Deluxe Suite
Stayed 8 nights in July 2018
Hard Beds and Receptionist talks too much”
There are good things and bad with this hotel. The room was spacious, has every amenity that you can think of breakfast was below average. The bed was UNBELIEVABLY hard for such a nice room. The dryer doesnt really dry your clothing so lower your expectations but the washer does a good job. My BIGGEST red flag was I had an uninvited guest show up asking the front desk about my whereabouts and the receptionist proceeded to give her my full name, details of my check in and checkout and information about my comings and goings. I was SHOCKED to say the least as I have never experienced a situation where the front desk person so casually violated my privacy. The hard bed was one thing but if you are staying in pattaya privacy is of the utmost importance. NEVER, NEVER, NEVER WILL I stay here again. You have been warned.
Reviewed July 24, 2018
Dear Mr Richard, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, I am disappointed to hear that your experience did not meet your expectations. Please rest assured comment reception talk too much about privacy guest that we already investigate all of front staff about your comment, We always have training about guest information this topic is very important, They can't give any information to another person guest name, room number and any detail of customer, in case person came to asking about customer with full information letter we have to contact guest first and ask who you are and inform customer any way if guest deny to meet. I hope that you will accept our apology. At Amari Nova Suites Pattaya, special emphasis is placed on staff training and it is always reward Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Ma
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Amari Nova Suites Pattaya
8.8
Excellent
Mambour from Belgium
Family with young children
1 Bedroom Deluxe Suite
Stayed 1 night in July 2018
Nice big room n quiet area ant not far from beach”
Nice big room with living room and nice kitchen.. Good staff.
Reviewed July 15, 2018
Dear Mr Mam Bour, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments about nice big room nice kitchen and good staff have been passed on to my fellow Team Members. At Amari Nova Suites Pattaya, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
Responded July 25, 2018
Amari Nova Suites Pattaya
6.0
Kelvin from Malaysia
Group
Two Bedroom Suite
Stayed 1 night in June 2018
reception Staff is very rude! ”
No friendly . Agoda booking for 5adult . But is not provide extra bed. Extra bed will be additional Charges 1150bath. and No extra pillow and Blanket giving! All need add on extra charges. I don'tUnderstand y booking for 5 adult . but only provide two bed. y pillow and blanket also need extra charges!
Reviewed July 01, 2018
Dear Mr Kelvin, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, I am disappointed to hear that your experience did not meet your expectations. At Amari Nova Suites Pattaya, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured comment about extra charge for extra bed, pillow and Blanket as per one room stay for 4 persons in the room, But in the confirmation don't show include extra bed in the room and we give Blanket with out charge I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
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Amari Nova Suites Pattaya
3.6
Ricky from United States
Solo traveler
Studio
Stayed 2 nights in June 2018
worst experience”
originally checked in with deluxe studio, but room old, smelly and ants problem. Spoke to front desk, upgraded to 1-bed-room suite but still lot of ants, need pet control
Reviewed July 01, 2018
Dear Mr Ricky, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, I am disappointed to hear that your experience did not meet your expectations. At Amari Nova Suites Pattaya, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured comment about room old,smell and a lot of ant we have pet control came to spay every month and any time of special request that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
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Amari Nova Suites Pattaya
4.0
Brian from United Kingdom
Business traveler
1 Bedroom Deluxe Suite
Stayed 4 nights in June 2018
No Movie Channel”
There is no movie channel in English. No bar at the pool No clean towels at the pool No attendant at the pool
Reviewed June 25, 2018
Dear Mr Brian, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, I am disappointed to hear that your experience did not meet your expectations. At Amari Nova Suites Pattaya, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured comment about no movie channel in English we will check with cable TV to addition and no clean towel we set up in the box before Stairway and fill in and Oder food can request by button rink set up on the tabla then staff will take order when guest request we I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
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Amari Nova Suites Pattaya
10.0
Exceptional
Ross from United Kingdom
Solo traveler
1 Bedroom Deluxe Suite
Stayed 5 nights in May 2018
great stay”
(booked more nights as explained in my previous review) Really enjoyed my time at this hotel. Nice, big clean rooms. Good pool and gym. Great Location too. Staff were very friendly and when I tried to book a few extra nights through agoda the one bedroom suite was unavailable, so I had to book the studio. The staff told me It was fine to keep the one bedroom suite instead of moving all my belongings around.
Reviewed June 20, 2018
10.0
Exceptional
Ross from United Kingdom
Solo traveler
Studio
Stayed 4 nights in May 2018
Great Stay - superb!”
Really enjoyed my time at this hotel. Nice, big clean rooms. Good pool and gym. Great Location too. Staff were very friendly and when I tried to book a few extra nights through agoda the one bedroom suite was unavailable, so I had to book the studio. The staff told me It was fine to keep the one bedroom suite instead of moving all my belongings around.
Reviewed June 20, 2018
8.8
Excellent
robert from United Kingdom
Couple
1 Bedroom Deluxe Suite
Stayed 2 nights in June 2018
Always a good stay.”
Affordable clean and the delux suite offers a good base for those longer stays. Breakfast always good, and close to a very good massage parlor for stress relief and tired bones. Staf& very professional, and a clean establishment. Taxi service also over the road offers a competitive service. All in all, although not a beachfront, location is close enough to capture all, and around.
Reviewed June 20, 2018
2.4
saman from Thailand
Business traveler
Studio
Stayed 2 nights in June 2018
Smelly Room (smoke)”
Never done a bad review before in 20 years of travel. Booked 2 night and stayed 1 only. Wish i had not even stayed 1 night. On arrival the room clearly smelled of smoking and on asking to be moved to another room the refused and put an aroma candle, yes an aroma candle in the room. The curtains were filthy, towels older than me, well thats how they looked. I only stayed one night because my partner did not want to look silly. I truly cannot believe they would rent a room like that.
Reviewed June 11, 2018
Dear Mrs Saman, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, I am disappointed to hear that your experience did not meet your expectations. At Amari Nova Suites Pattaya, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured the comment about room smell we immediately send staff check and resolved this problem. I hope that you will accept our apology and allow us the opportunity to show you that we taking the appropriate measures to address the problem and prevent. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
Responded June 14, 2018
Amari Nova Suites Pattaya
3.6
Yun-Chu from Taiwan
Family with teens
Two Bedroom Suite
Stayed 2 nights in February 2018
every thing isn't look like pitcures”
Hotel location is faraway from main street. The room we got has a bit smell and most of equipment is old, the worst part is a lot of ants in the sofa area. When we ask staff book a taxi for us, the taxi is not a safety conformable car which is a tutu car and charge us high fee. Okay, don't go this hotel. Really not happy to stay.
Reviewed May 19, 2018
Dear Mr Yun, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, I am disappointed to hear that your experience did not meet your expectations. At Amari Nova Suites Pattaya, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured comment about the room equipment is old, we on process of renovate about room smell and a lot of ants in the sofa area that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms
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Amari Nova Suites Pattaya
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