Ambassador Hotel Marine Drive
Ambassador Hotel Marine Drive
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"Room was spacious, breakfast is nice..."

Natalia

21 April 2017

Deluxe Double or Twin Room - Bathroom Ambassador Hotel Marine Drive
Deluxe Double or Twin Room - Bathroom
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Lobby Ambassador Hotel Marine Drive
Lobby
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Lobby Ambassador Hotel Marine Drive
Lobby
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Interior view Ambassador Hotel Marine Drive
Interior view
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Excellent
Location
8.5
See all 52 photos Ambassador Hotel Marine Drive
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Removed from saved list
2017

Ambassador Hotel Marine Drive

Recently renovated
Excellent location
Stay in the heart of Mumbai - See what's nearby
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Very good
From 321 reviewsSee what guests said
7.3
Value for money6.7
Distance to city center0.5 km
Location rating8.5
Nearest airportChhatrapati Shivaji International Airport (BOM)
Distance to airport17.7 km
Has restaurantYes

Agoda Preferred Property

2017

Gold Circle Award Winner

  • 260 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
7.7
Very good
Room comfort & quality
Presidential Suite
Presidential Suite
...
  • City view
  • 93 m²/1001 ft²
  • 1 king bed
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Executive Room
Executive Room
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds and 1 double ...
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Junior Suite
Junior Suite
...
  • City view
  • 39 m²/420 ft²
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • City view
  • 26 m²/280 ft²
  • 1 double bed or 2 single be...
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • 18 m²/194 ft²
  • Shower
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Junior Suite
Junior Suite
...
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    Presidential Suite
    Presidential Suite
    ...
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      Bed In Shared Room Male Room
      Bed In Shared Room Male Room
      ...
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        Double Or Twin Standard
        Double Or Twin Standard
        ...
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          Quadruple Standard
          Quadruple Standard
          ...
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            More about Ambassador Hotel Marine Drive

            More about Ambassador Hotel Marine Drive

            "Good LOCATION AND NICE STAFF"

            Reviewed 16 January 2017

            YOUNG J. from South Korea

            |

            Business traveler

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            Indian cuisine
            Indian cuisine
            The Bayview Restaurant
            760 m Indian
            vile parle vada pav
            800 m Indian
            Panchvati Gaurav
            830 m Indian, Vegetarian
            Chinese cuisine
            Chinese cuisine
            The Pearl of the Orient, Hotel Ambassador
            140 m Chinese, Indian
            International Student Hostel Canteen (I.S.H.)
            220 m Chinese
            Liberty Restaurant
            770 m Chinese
            Vegetarian food
            Vegetarian food
            Pradeep Gomantak Bhojanalaya
            1.1 km Vegetarian
            Dakshin Bar & Kitchen
            1.4 km Vegetarian
            Adarsh Annapoorna
            1.8 km Vegetarian

            What they offer

            "Good location"

            TAN from Brunei Darussalam

            |

            Couple
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Real reviews from real guests

            Agoda Reviews (321)Booking.com Reviews (297)
            7.3
            Cleanliness7.1
            Facilities6.2
            Location8.5
            Room comfort and quality7.7
            Service7.3
            Value for money6.7
            Provided by verified guests of Agoda
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            Executive Room
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            Showing 240 verified guest comments
            12345
            4.0
            madhuri from India
            Solo traveler
            Deluxe Room
            Stayed 2 nights in August 2018
            Not value for money”
            They are charging 600rs extra for free breakfast but serves raw Medu vada , raw and sticky uttappam. They don't have sea facing room but didn't not confirmed before booking. Bathroom was stinking. Feels like I have wasted my money.
            Reviewed September 03, 2018
            Dear Ms. Sonde, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai and for taking time to post your valuable feedback. We regret and apologize for the inconvenience caused during your stay with us. We have noted your feedback and forwarded to concerned team member for necessary action. We would also like to inform you that we are currently upgrading our property in a timely phased manner. However we will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
            Responded September 07, 2018
            Ambassador Hotel Marine Drive
            9.6
            Exceptional
            Musheer from Saudi Arabia
            Couple
            Deluxe Room
            Stayed 2 nights in August 2018
            Excellent Location & Friendly staff”
            Ambassador still carrying the culture, I stayed after 30 years in this hotel and surprised to see the same indian touch in hospitality. Had a beautiful stay and will return soon☺️
            Reviewed August 30, 2018
            Dear Mr. Musheer, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We are glad that you had a comfortable stay with us and cherished old memories from past stay and hospitality of The Ambassador. We would be delighted to have you stay with us soon and render much better services for your next visit. The Ambassador - Mumbai. Regards, Management Team
            Responded August 30, 2018
            Ambassador Hotel Marine Drive
            8.4
            Excellent
            Amit from India
            Family with young children
            Deluxe Room
            Stayed 1 night in August 2018
            Little overpriced”
            Nice location which is the biggest benefit Helpful staff, a plus point Overall good experience. Personally i felt little overpriced.
            Reviewed August 29, 2018
            Dear Mr. Amit, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. Grateful to have you put in such kind words for the services provided by our team members along with good ambiance & enjoying the prime location of the property. We would be delighted to have you stay with us soon and render much better services for your next visit. The Ambassador - Mumbai. Regards, Management Team
            Responded August 30, 2018
            Ambassador Hotel Marine Drive
            7.2
            Very good
            CHARMAINE from India
            Couple
            Deluxe Room
            Stayed 2 nights in August 2018
            Not a very clean place ”
            Rooms do not smell fresh, the ceiling was dirty with fungus even the washrooms are not clean and sweet smelling
            Reviewed August 24, 2018
            Dear Ms. Charmaine, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai and for taking time to post your valuable feedback. We regret and apologize for the inconvenience caused during your stay with us. We have noted your feedback and forwarded to concerned team member for necessary action. We would also like to inform you that we are currently upgrading our property in a timely phased manner. However we will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
            Responded August 24, 2018
            Ambassador Hotel Marine Drive
            10.0
            Exceptional
            Pritam from India
            Business traveler
            Deluxe Room
            Stayed 1 night in August 2018
            Exceptional”
            The deal offered by Agoda created the value for money.
            Reviewed August 14, 2018
            Dear Mr. Pritam, Greetings from Ambassador Mumbai ! Thank you very much for choosing us and sharing your valuable feedback. We at Ambassador Mumbai, Marine Drive aim at winning guest satisfaction and it is only through feedback from discerning guests we strive and facilitate to the best and meet up to your expectations. We am happy to know that you were satisfied with our Ambassador experience and this is very inspiring and motivates us to strive to achieve positive guest satisfaction. We look forward to welcoming you back in near future. And ensure you to make your stay very comfortable with us Assuring you of our best attention, services and support at all times. Regards Management Team
            Responded August 16, 2018
            Ambassador Hotel Marine Drive
            8.4
            Excellent
            Feroz from India
            Family with young children
            Deluxe Room
            Stayed 1 night in July 2017
            Good property”
            Its best part is location, you come out walk 50m and you have marine drive. Breakfast was nice as well. The only downside is the room and bathroom lighting, kinda depressing and was charged for full day when I requested for late check-in (obviously with my consent).
            Reviewed June 03, 2018
            Dear Mr. Feroz, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We are glad that you had a comfortable stay with us. We thank you for recognizing the excellent quality of food preparations by our master chef's. We have noted your concern over room lighting and would like to inform that we are currently upgrading our property in a timely phased manner. However we will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
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            Ambassador Hotel Marine Drive
            8.0
            Excellent
            Saurav from India
            Business traveler
            Deluxe Room
            Stayed 1 night in May 2018
            Ok ”
            Ok
            Reviewed May 20, 2018
            Dear Mr. Saurav, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai and for taking time to post your valuable feedback. We are glad to know that you have recognized the services rendered by us. However we will continue to add more values and comfort to your future visits with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
            Responded May 20, 2018
            Ambassador Hotel Marine Drive
            9.6
            Exceptional
            Maria from United Kingdom
            Couple
            Executive Room
            Stayed 4 nights in December 2017
            4 day stay”
            The staff were lovely - really helpful. We had a late night flight and after a hot day they found us a small room to have a shower before leaving for the airport which was much appreciated.
            Reviewed January 08, 2018
            Dear Ms. Maria, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We are glad to know that you had a nice and comfortable stay with us. However we will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
            Responded January 23, 2018
            Ambassador Hotel Marine Drive
            7.6
            Very good
            John from United Kingdom
            Business traveler
            Deluxe Room
            Stayed 5 nights in December 2017
            Good, old-fashioned hotel in a good location.”
            Business travellers to Mumbai need to be careful about their choice of hotel simply because the traffic can be so heavy and journeys by taxi from A to B so slow, that it really pays to choose a hotel conveniently situated to business appointment schedules. I chose the Ambassador primarily because of its proximity to many of my planned appointments, but nevertheless, although old-fashioned, it is also a decent 4 star type of hotel, with very good dining facilities, excellent food and good breakfasts. No doubt it is surpassed in terms of luxury and modern conveniences by rival and more expensive hotels, but it is in a street with several acceptable restaurants and it is also close to Marine drive where strolling next to ocean is pleasant. In terms of value for money, in my opinion the Ambassador is really quite difficult to beat. The service in the restaurant is inclined to be slow, but this is not unexpected in India.
            Reviewed December 09, 2017
            Dear Mr. John, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We are glad to know that you had a nice and comfortable stay with us. However we will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
            Responded January 23, 2018
            Ambassador Hotel Marine Drive
            5.2
            Ai from Taiwan
            Business traveler
            Deluxe Room
            Stayed 3 nights in December 2017
            old facilities”
            the hotel facilities are quite old. which makes me feel creepy. staff are friendly and helpful though. would suggest to renew the interior
            Reviewed December 06, 2017
            Dear Mr. Ali, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We are glad to know that you had a nice and comfortable stay with us. However we will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
            Responded January 23, 2018
            Ambassador Hotel Marine Drive
            5.2
            Jayaradha from India
            Couple
            Executive Room
            Stayed 3 nights in November 2017
            Location, Location, Location”
            It would be nice to have one strong light in the room. We were unable to draw the right hand side curtain to block the outside view as it was stuck in the rod and the safety locker was dysfunctional.
            Reviewed November 20, 2017
            Dear Mrs. Jayaradha, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We are glad to know that you had a nice and comfortable stay with us. However we will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
            Responded January 23, 2018
            Ambassador Hotel Marine Drive
            7.2
            Very good
            jim from Canada
            Couple
            Deluxe Room
            Stayed 2 nights in November 2017
            Great location, room was better than adequate, breakfast was total chaos”
            Very helpful staff at reception, but the breakfast organization was very poorly managed and the food was not especially good The revolving restaurant hasn't worked in years and apparently, is unlikely to do so
            Reviewed November 12, 2017
            Dear Mr. Jim, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We are glad to know that you had a nice and comfortable stay with us. However we will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
            Responded January 23, 2018
            Ambassador Hotel Marine Drive
            4.8
            jia from Malaysia
            Business traveler
            Deluxe Room
            Stayed 3 nights in October 2017
            Aging infrastruture”
            the hotel amenities is old and should need a upgrade .Should not classified as 4.5 stars. misleading .
            Reviewed November 07, 2017
            Dear Mr. Jia, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We are glad to know that you had a nice and comfortable stay with us. However we will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
            Responded January 23, 2018
            Ambassador Hotel Marine Drive
            2.8
            JOJO from India
            Business traveler
            Deluxe Room
            Stayed 1 night in September 2017
            Acceptable”
            Very bad service I would recommend this hotel may be a 2 star hotel
            Reviewed October 02, 2017
            Dear Guest, Greetings from The Ambassador - Mumbai! Thank you for choosing The Ambassador - Mumbai and for taking time to post your valuable feedback. We regret and apologize for the unpleasant experience you had during your stay with us. We have taken up this issue with all the concern team members and will assure you that this was one of case wherein things didn't turn up as per your expectation. However we promise to offer much better service than this in future and will appreciate if you can give us another opportunity to serve you better. We will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
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            Ambassador Hotel Marine Drive
            7.6
            Very good
            Nanda from United States
            Business traveler
            Executive Room
            Stayed 1 night in July 2017
            Very good”
            Dated facilities. Needs a renovation. Responsive but not attentive staff. Great location.
            Reviewed September 19, 2017
            Dear Nanda, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We regret and apologize for the unpleasant experience you had during your stay with us. This was one of case wherein things didn't turn up as per your expectation. We would like to inform you that we are currently undergoing renovations to the property in a timely phased manner. However we will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
            Responded October 04, 2017
            Ambassador Hotel Marine Drive
            4.0
            Zaki from Oman
            Family with young children
            Deluxe Room
            Stayed 3 nights in July 2017
            The hotel is too old and not clean ”
            The good thing is the location of hotel But it was too old and not clean also whenever request something from reception they take longer time to do so more than half hour
            Reviewed July 27, 2017
            Dear Mr. Zaki, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as and for taking time to post your valuable feedback. We regret and apologize for the unpleasant experience you had during your stay with us. This was one of case wherein things didn't turn up as per your expectation. However we promise to offer much better service than this in future and will appreciate if you can give us another opportunity to serve you better. We will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcomin
            Responded September 10, 2017
            Ambassador Hotel Marine Drive
            5.6
            Desmond from South Africa
            Group
            Executive Room
            Stayed 2 nights in July 2017
            Group tour ”
            The hotel is in a great locations.hotel is in urgent need of an upgrade.boring decor in rooms and bathrooms urgently need attention.for the price we paid it was rather disappointing.Staff at front desk are not confident in making management decisions.They consistently said"give me ten minutes" in order to ask someone and then not respond until you pushed them.overall the group was disappointed with this hotel .breakfast could be better
            Reviewed July 23, 2017
            Dear Guest, Greetings from The Ambassador - Mumbai ! Thank you for choosing The Ambassador - Mumbai as your preferred choice of accommodation during your recent visit to Mumbai and for taking time to post your valuable feedback. We regret and apologize for the unpleasant experience you had during your stay with us. This was one of case wherein things didn't turn up as per your expectation. We would like to inform you that we are currently undergoing renovations to the property in a timely phased manner. However we will continue to add more values and comfort to your future stays with us. It was certainly a pleasure for us to be at your service and we eagerly await the opportunity of welcoming you once again at The Ambassador - Mumbai. Regards, Management Team
            Responded September 10, 2017
            Ambassador Hotel Marine Drive
            8.4
            Excellent
            CHOONSIK from South Korea
            Couple
            Deluxe Room
            Stayed 2 nights in May 2017
            Excellent”
            goods
            Reviewed July 15, 2017
            Dear Mr. Choonsik, Thank you for your feedback. We glad to know that you enjoyed our hospitality. Looking forward to welcoming you soon. Warm Regards, Management Team
            Responded July 17, 2017
            Ambassador Hotel Marine Drive
            10.0
            Exceptional
            Iris from Germany
            Group
            Deluxe Room
            Stayed 3 nights in July 2017
            Good hotel”
            The hotel is right near the beach promenade, in a safe neighborhood with a few good restaurants and bars. The rooms are clean and have everything you need. The wifi connection was not the best, but that's not unusual in India. Staff is very friendly and helpful, even preparing us breakfast bags when we had to leave at 5:30AM. The breakfast buffet is very good, there are both intercontinental options as well as local dishes to try. We would definitely stay again!
            Reviewed July 11, 2017
            Dear Guest, Greetings of the day!!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We are glad to note your positive comments on our hotel facilities and the experience you had at the Hotel. We will also look into the areas of improvement, highlighted in your feedback. It was a pleasure for us to be at your service and we look forward to welcoming you again soon at The Ambassador Hotel, Mumbai. Warm regards, Management Team
            Responded July 17, 2017
            Ambassador Hotel Marine Drive
            6.4
            Good
            Deepak from Singapore
            Business traveler
            Deluxe Room
            Stayed 2 nights in June 2017
            A hotel living off its glorious past!”
            The Ambassador, truly inspired awe a couple of decades ago. Sadly, contrary to the present trend of restoring the historic properties and making it a marquee, this old dame has been left to wither away. The face-lift is long overdue and even the basic things such as toilet seats coming unhinged should ring an alarm bell with the management! With a little care and restoration this could have easily become a beautiful boutique property, instead it reeks of staleness amidst its death throes.
            Reviewed June 23, 2017
            Dear Guest, Greetings of the day !!! At the outset let me thank you for sparing your time to post the review about your experiences at The Ambassador Hotel, Mumbai. We agree that the usual high standards of our Products/ services were not met in the instance and we understand how disappointing it can be when your expectations are not met. We sincerely apologize for all the inconveniences faced by you. Please accept our sincere apologies for the disturbances caused to you during your stay. We have noted your concerns and have discussed them with the team members and corrective action has been taken to avoid future recurrence. Please give us an opportunity to recover your confidence in us during your next visit to The Ambassador Hotel. Warm regards, Management Team
            Responded July 17, 2017
            Ambassador Hotel Marine Drive
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