ANA Crowne Plaza Kobe
ANA Crowne Plaza Kobe
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"Good location"

Jocelyn

06 November 2016

 ANA Crowne Plaza Kobe
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Lobby ANA Crowne Plaza Kobe
Lobby
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Swimming pool ANA Crowne Plaza Kobe
Swimming pool
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Fitness center ANA Crowne Plaza Kobe
Fitness center
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See map ANA Crowne Plaza Kobe
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Excellent
Location
8.7
See all 65 photos ANA Crowne Plaza Kobe
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ANA Crowne Plaza Kobe

Excellent location
See what's nearby
Excellent
From 259 reviewsSee what guests said
8.4
Recommended by 90% of guests
  • 140 meters to public transportation

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

Room choices
8.4
Excellent
Room comfort & quality
Club Suite Room - Smoking
Club Suite Room - Smoking
...
  • 60 m²/646 ft²
  • Executive lounge access
  • 2 single beds
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Club Double Room - Non-Smoking
Club Double Room - Non-Smoking
...
  • 22 m²/237 ft²
  • Executive lounge access
  • 1 king bed
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Superior Twin Room - Non-Smoking
Superior Twin Room - Non-Smoking
...
  • 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds
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Club Twin Room - Non-Smoking
Club Twin Room - Non-Smoking
...
  • 30 m²/323 ft²
  • Executive lounge access
  • 2 single beds
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Standard Double Room - Smoking
Standard Double Room - Smoking
...
  • 22 m²/237 ft²
  • Shower and bathtub
  • 1 double bed
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Deluxe Twin Room - Non-Smoking
Deluxe Twin Room - Non-Smoking
...
  • 40 m²/431 ft²
  • Shower and bathtub
  • 2 single beds
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Club Double or Twin Room - Non-Smoking
Club Double or Twin Room - Non-Smoking
...
  • 22 m²/237 ft²
  • Executive lounge access
  • 2 single beds or 1 double b...
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Standard Double Room - Non-Smoking
Standard Double Room - Non-Smoking
...
  • 22 m²/237 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Twin Room - Non-Smoking
Twin Room - Non-Smoking
...
  • 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds
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Club Double Room - Non-Smoking
Club Double Room - Non-Smoking
...
  • 22 m²/237 ft²
  • Executive lounge access
  • 1 king bed
Enter dates to see prices
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More about ANA Crowne Plaza Kobe

More about ANA Crowne Plaza Kobe

"Big room with good environment"

Reviewed 08 June 2016

Sin J. from Malaysia

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Very clean and friendly staff"

Adhi Y. from Indonesia

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Extra charges apply for use of the fitness centre, hot tub and Angsana Spa.

Real reviews from real guests

Agoda Reviews (259)Booking.com Reviews (1708)
8.4
Cleanliness8.6
Facilities8.2
Location8.7
Room comfort and quality8.4
Service8.5
Value for money7.8
Provided by verified guests of Agoda
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Room type
1 King Bed Superior City View Non-Smoking
1 Queen Bed Club Floor Non-Smoking
1 Queen Bed Standard City View Non-Smoking
2 Single Beds Standard City View Non-Smoking
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Showing 192 verified guest comments
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8.8
Excellent
Jayanthi from India
Business traveler
Stayed 4 nights in June 2018
Great place to stay!”
We recently stayed at the ANA Crowne Plaza Kobe while attending a conference. The hotel combines a superb, central location which is adjacent to the Shin-Kobe station and set within a mall, with wonderful, unobtrusive service and charm! The front office and house-keeping staff members were very helpful and went out on a limb to make our stay very comfortable and memorable. The rooms on the high rise floors make for an excellent and mesmerizing view during the day and at night. Highly recommended!
Reviewed June 15, 2018
9.6
Exceptional
Olga from United States
Family with teens
Standard Double Room - Non-Smoking
Stayed 4 nights in March 2018
Exceptional”
no complaints
Reviewed April 17, 2018
10.0
Exceptional
Ming-Ju from Taiwan
Solo traveler
Standard
Stayed 2 nights in May 2017
Exceptional”
Good
Reviewed March 25, 2018
9.6
Exceptional
Edith from Hong Kong
Couple
1 Queen Bed Standard City View Non-Smoking
Stayed 2 nights in December 2017
Excellent services”
We arrived there around 12:00 (noon) and we're allowed to check in and go to the hotel room immediately. It's the first time in Japan. After a long journey, could get a rest after lunch. We'll stay here again if we visit Kobe in the future. The hotel is just one station from Sannomiya Station where you can find a lot restaurants and shops. Here, you enjoy the peaceful environment and next to the hotel is cable car to the Herb Garden.
Reviewed March 19, 2018
5.6
Angie from United States
Group
Standard
Stayed 2 nights in February 2018
Excellent staff but less than exceptional facilities”
I’m sure the ANA Crown Plaza was a fantastic hotel years ago but the facilities are due for an upgrade. Beautiful view from the rooms; property is in a good location for the Shinkansen but not a lot happening around the property. The shopping mall has more vacant spaces than stores and restaurants in the hotel had odd hours. The 36th floor bar isn’t open until 9 p.m. with restaurants opening at 5:30 or 6:30. Very strange. I reserved a non-smoking room but was placed in a former smoking room with a terrible odor. Even the bed linens smelled of smoke. I switched rooms the second day and had a much better experience. However, you could still smell smoke from the neighboring rooms. The toilet ran all afternoon until we fixed it ourselves. Rooms are also very warm without the option for AC or to even turn the heat off. Likely the opposite in summer when the AC is turned on for the building. This hotel had a lot of appeal online but the price paid exceeded the value.
Reviewed February 21, 2018
9.6
Exceptional
David from United States
Family with teens
Standard
Stayed 3 nights in December 2017
Perfect place to stay.”
Great place to stay. The cable car outside the hotel to the top of the mountain is awesome. The main road going past the hotel, toward the bay, has a wonderful cafe about 3 blocks from the hotel on the southwest corner of the intersection. The best cup of coffee in Japan, and a great breakfast. No markings to tell a tourist it's a cafe. Just a door with an occasionaly local walking in or out.
Reviewed December 07, 2017
7.2
Very good
Astri from Indonesia
Couple
1 Queen Bed Standard City View Non-Smoking
Stayed 2 nights in March 2017
No AirCon, only heater”
We were there by the end of winter (Mar 2017) and it was still too warm for us to sleep without any AC (we are from Western Australia). To our surprise, the room didn't have any AC! When we talked to the staff, they provided us with a tiny fan and let the fire exit door open for a breeze... The location is perfect for us since it is walking distance to Kobe Station & we had bullet train pass.
Reviewed September 20, 2017
5.6
Jennifer from United States
Business traveler
1 Queen Bed Club Floor Non-Smoking
Stayed 3 nights in August 2017
Won't be back.”
Good: close to Shin-Kobe Station and cable car; beautiful view and lobby, comfortable beds and club lounge (Erika was very helpful and welcoming). Fitness center was adequate. But overall, this was not a club/executive room experience...more like a Holiday Inn. Needs improvement: in both of the rooms we had on separate floors, the hallways had a foul odor and the pillows smelled (the sheets and case were clean); the club floor food was tasteless and cold and was the same each night; upon arrival, there was no offer to help with our luggage and we were welcomed in the lobby by a lady stating that check-in wasn't until 3 (It was 2:15, and thankfully, a supervisor quickly came over and took us to the regular check in, even though we said we had a club room, which usually means having the ability to check-in on the club-floor reception lounge. Finally we were brought to the club floor and waited in the lounge until around 4:15 to get into our rooms). Would highly recommend visiting Himeji castle since it is so close to this location.
Reviewed August 28, 2017
8.0
Excellent
KuoCheng from Taiwan
Couple
2 Single Beds Superior City View Non-Smoking
Stayed 2 nights in August 2017
Very good, considerate, Japanese way services.”
The hotel location maybe not good enough for some people, but we did experienced clean, careful and considerate services.
Reviewed August 16, 2017
9.2
Exceptional
Chin from Macau
Business traveler
Standard
Stayed 1 night in June 2017
very good choice !”
-good location -very reasonable price -amazing view from the window
Reviewed June 07, 2017
9.2
Exceptional
Lihan from Taiwan
Solo traveler
Standard Double or Twin Room
Stayed 1 night in November 2016
GOOG”
good
Reviewed January 26, 2017
7.6
Very good
Jocelyn from Philippines
Couple
1 Queen Bed Standard City View Non-Smoking
Stayed 4 nights in November 2016
Nice hotel”
Good location...easy access for the subway....clean room...staff are very accomodating...
Reviewed November 06, 2016
9.6
Exceptional
Ernest from Singapore
Business traveler
Superior Twin Room - Non-Smoking
Stayed 3 nights in October 2016
Convenient location”
Strategically located close to Shin Kobe station and walking distance from Sannomiya station. The room is clean, and the staff are friendly. Very good overall.
Reviewed October 17, 2016
8.0
Excellent
Charles from New Zealand
Solo traveler
1 Queen Bed Club Floor Non-Smoking
Stayed 2 nights in September 2016
Great hotel overall. Don't like when facilities cost extra to use. But location great for train ”
Staff in club area were either great or what I would class verging on rudeness. May of been a bad night but was very noticeable. Otherwise hotel is good and room size ok for Japanese level. Would probably look elsewhere next time in Kobe
Reviewed September 23, 2016
8.0
Excellent
Adhi from Indonesia
Business traveler
2 Single Beds Superior City View Non-Smoking
Stayed 1 night in September 2016
Good Hotel”
Very clean and friendly staff
Reviewed September 09, 2016
5.2
Earnest from Malaysia
Business traveler
Standard
Stayed 1 night in August 2016
A 5 start hotel but cleaniness not there.”
Convenience, less than 3 minutes from Shin Kobe Station. However the carpet of the room I had stinks at refrigerator area and need shampooing.
Reviewed August 09, 2016
7.6
Very good
Sin from Malaysia
Couple
1 Queen Bed Standard City View Non-Smoking
Stayed 1 night in October 2015
Good and comfortable”
Big room with good environment
Reviewed June 08, 2016
8.8
Excellent
CHEUNG from Hong Kong
Couple
1 Queen Bed Standard City View Non-Smoking
Stayed 1 night in May 2016
size”
room is big good view good service
Reviewed May 10, 2016
6.8
Good
chen from China
Business traveler
Standard
Stayed 7 nights in April 2016
Business Trip ”
Make the reservarion with breakfeast in Agoda ,but they told me not included when checking in .And after long time of double checking ,they agreed to provide breakfeast .Could hear some noises at midnight and can't sleep very well ,maybe I am sensitive to the noise .
Reviewed April 18, 2016
8.0
Excellent
Vicki from Hong Kong
Solo traveler
1 King Bed Superior City View Non-Smoking
Stayed 3 nights in November 2015
Nice and comfortable room”
1. Convenient location 2. Comfortable and big room 3. Tidy Room
Overall is comfortable, but this is the 1st time the sink is separated from the bathroom, a bit strange for me.
Reviewed November 18, 2015
12345
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