Aristocrat Residence & Hotel
Aristocrat Residence & Hotel
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Deluxe Double Room - Guestroom Aristocrat Residence & Hotel
Deluxe Double Room - Guestroom
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Pool Aristocrat Residence & Hotel
Pool
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Guestroom Aristocrat Residence & Hotel
Guestroom
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Buffet Aristocrat Residence & Hotel
Buffet
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Excellent
Location
8.6
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Aristocrat Residence & Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 129 reviewsSee what guests said
7.3
Value for money6.7
Distance to city center2.8 km
Location rating8.6
Nearest airportSihanoukville International Airport (KOS) - Cambodia
Distance to airport13.0 km
  • Airport transfer

  • 90 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.9
Very good
Room comfort & quality
Deluxe Double Room
Deluxe Double Room
...
  • 34 m²/366 ft²
  • Sea view
  • 1 double bed
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Junior Suite Room
Junior Suite Room
...
  • 68 m²/732 ft²
  • Sea view
  • 1 double bed
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Superior Triple Room
Superior Triple Room
...
  • 65 m²/700 ft²
  • Sea view
  • 1 single bed and 1 double b...
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Deluxe Twin Room
Deluxe Twin Room
...
  • 34 m²/366 ft²
  • City view
  • 2 single beds
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Deluxe Twin Room - Special Offer
Deluxe Twin Room - Special Offer
...
  • 34 m²/366 ft²
  • Balcony/terrace
  • 2 single beds
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More about Aristocrat Residence & Hotel

More about Aristocrat Residence & Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (129)Booking.com Reviews (83)
7.3
Cleanliness7.5
Facilities6.6
Location8.6
Room comfort and quality7.9
Service7.2
Value for money6.7
Provided by verified guests of Agoda
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Deluxe Double Room
Deluxe Twin Room
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Showing 89 verified guest comments
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9.6
Exceptional
kenneth from United States
Couple
Deluxe Twin Room
Stayed 1 night in April 2018
Exceptional”
love the wooden bathtub, delightful! breakfast buffet ok
Reviewed April 28, 2018
8.4
Excellent
Anthony from Cambodia
Solo traveler
Deluxe Double Room
Stayed 20 nights in March 2018
slightly expensive but superior to others in the same price range”
A very smart hotel, housekeeping exceptional, staff very good English and very friendly. Definitely recommend the breakfast on the 8th floor, the omlette extremely tasty. My only disappointment was the frequency of power cuts, probably not the hotels fault but back up was sometimes inadequate
Reviewed April 13, 2018
7.2
Very good
ron from Australia
Couple
Deluxe Double Room
Stayed 7 nights in March 2018
The reason for a 3 for facilities as our 7 day stay on the 7th floor the lift was out of action and had to use the stairs. Also the pool was out of action for 2 days. Breakfast was good. Hot water take 15minutes to warm up and pressure poor. Staff good.
Reviewed March 17, 2018
8.4
Excellent
Paola from Mexico
Couple
Deluxe Double Room
Stayed 2 nights in February 2018
Great location, overpriced.”
We had a nice stay in this hotel and its staff was very friendly and helpful but comparing the price with the hotels around the area we feel like it wasn't really worth it.
Reviewed February 23, 2018
Dear Sir/Madam, Warm greeting from Aristocrat Residence & Hotel. Thanks for taking the time to come back to us with your feedback. We are so delighted to read your comment telling us the good point of our staff, yet we are really sorry for the price that hotel had been set. It is the important part for us to improve our hotel. We hope to have a chance to serve you again in the near future. Kind regards, Yary Sales department
Responded February 24, 2018
Aristocrat Residence & Hotel
3.6
raj from Cambodia
Family with young children
Superior Triple Room
Stayed 1 night in February 2018
Very disappointment ”
We had booked in this hotel with early check in but. When were there ,room has not ready then we had to change the room. Actually we have booked at top floor but stayed at 2nd floor. There is only one lift,always busy so had to walk by staircase. Breakfast not good. Poor service. 180$ not worth to this hotel. Very disappointment.
Reviewed February 16, 2018
Dear Sir/Madam, Warm greeting from Aristocrat Residence & Hotel. Thanks for taking the time to share your thought with us. We would be appreciate to inform you that actually we already arrange your room on the top floor, yet you also request to have an early check in so we apologize you and also ask you to see the other room that available for you to check in earlier. We are really sorry that we cannot provide you all the request you need. Your comment is the thing that we must take action and improve our service. Hope next time, we can give you better service. We are looking forward to seeing you again. With kid regards, Yary Sales department
Responded February 24, 2018
Aristocrat Residence & Hotel
7.2
Very good
MIEW from Malaysia
Family with teens
Superior Triple Room
Stayed 1 night in November 2017
Convenient Location”
The hotel is centrally located, near to the Pier for boats to Koh Rong / Koh Rong Sanloem islands. Lovely view of the sea while having your breakfast at the restaurant. Overall, pretty comfortable hotel with convenient amenities around it. Only issue we faced was lots of mosquitoes in the bathroom. Bring an inset repellent if you can.
Reviewed November 21, 2017
Dear Sir/Madam, Warm greeting from Aristocrat Residence & Hotel. Thanks for taking your valuable time to come back with your good review. We would like to take this opportunity to say apology to you that our bathroom had a lot of mosquitoes which made your stay inconveniently. Our team is looking forward to welcoming you for the next trip. With kind regards, Yary (Ms) Aristocrat Residence & Hotel
Responded March 02, 2018
Aristocrat Residence & Hotel
4.0
Prak from Cambodia
Family with young children
Deluxe Twin Room
Stayed 1 night in November 2017
most expensive hotel in shihanukvile”
Dear all visitor i was booking 2 bed deluxe room in that hotel , and see in agoda they note 2+ of people can sleep , but actually when i arrived they allow to sleep only 2 peoples , if want to sleep guess must add 15$/p . 15$ no extra bed .
Reviewed November 20, 2017
Dear Sir/Madame, Warm greeting from Aristocrat Residence & Hotel. Thanks for your sharing your thought with us. I would be appreciate to inform you regarding to your booking to stay with us that it was really right that you see in a room can accommodate with 2 pax+ but hotel will charge for the extra person according to our children policy. For the extra person in room will be charged 15$ and for the extra bed was 20$. Anyway, we are really sorry that this thing make you feel unhappy with us during your stay. We hope you can accept our apology and come back to us again. Kind regards, Yary (Ms) Aristocrat Residence & Hotel
Responded March 02, 2018
Aristocrat Residence & Hotel
7.2
Very good
MIEW from Malaysia
Family with teens
Superior Triple Room
Stayed 1 night in November 2017
Great location. ”
We had a triple room and is pretty decent with sea view. Breakfast is sufficient and has the best sea view which makes your appetite better. Location is great with bars, restaurants and shops around. One will never get hungry here as there are few 24hrs restaurant around. Is located just 100mtrs from the pier for those visiting Koh Rong would be convenient. Satisfied with our stay here.
Reviewed November 19, 2017
7.2
Very good
Co from Canada
Group
Deluxe Double Room
Stayed 3 nights in November 2017
Location was great. Room very spacious.”
Location is probably the best in that it's right by the pier. Restaurants nearby and everything you need is walking distance. There's a restaurant nearby that we went to that we liked called Banana. Good food and nice place. Only issue was that the bathroom was a bit off. - the faucet was not attached, light fixture didn't light up, shower door was broken and . I had room 411 which had a nice view of the ocean and the breakfast was pretty good as we binge there in the morning. If they fix up the bathroom a bit more, this would definitely deserve more stars. But definitely will book this place again.
Reviewed November 16, 2017
7.6
Very good
TENG from Malaysia
Business traveler
Deluxe Double Room
Stayed 4 nights in October 2017
nice hotel”
nice and comfortable
Reviewed November 07, 2017
Dear Teng, Thanks for sharing your feedback following to your recent stay at Aristocrat Residence & Hotel. We are really appreciate to read your positive comment. It is always encourage when customer acknowledge the good point of our hotel. We are looking forward to welcoming you for your next trip in Sihanoukville, Cambodia. With kind regards, Yary(Ms) Sales department at Aristocrat Residence & Hotel.
Responded November 14, 2017
Aristocrat Residence & Hotel
8.4
Excellent
Vuochly from Cambodia
Family with young children
Deluxe Twin Room
Stayed 2 nights in October 2017
Good hotel”
It's a clean hotel in good location. The staffs are friendly. There is great variety of food for breakfast. Would definitely recommend it to a friend
Reviewed October 28, 2017
Dear Vuochly, Very warm welcome from Aristocrat Residence & Hotel. Thanks for taking your time to share your thought with us. We are really cheerful to read you feedback that you enjoyed your stay with us like location, friendly staff, and breakfast. It is the way that encourage our staff to work more. We hope to have a chance to welcome to stay here again. With best regards, Yary(Ms) Sales department at Aristocrat Residence & Hotel
Responded November 14, 2017
Aristocrat Residence & Hotel
4.0
Shea from Malaysia
Solo traveler
Deluxe Twin Room
Stayed 2 nights in October 2017
Experienced bad service during my stayed at Aristocrat Residence&Hotel. ”
1) When my friend opened the curtain, the curtain pole suddenly fall off and hit my friend's head. The staff didn't concern whether my friend is hurt or not and also didn't change a new room for us. When we requested, they just changed a new room for us. 2) When we went to airport, there is $30 charge for airport transfer service. But we cannot accept why the staff didn't mention to us there is $30 charge for airport transfer service on the first day. When we went back to airport, just asked us to paid. We can paid for it but we cannot accept the staff didn't stated clearly to us early. 3) Unpunctual. One day before we checked out, we already informed the receptionist that we want to book a car went to airport and also informed the departure time . But when we checked out,another receptionist not even know about this.. So we have to wait for their arrangement to transfer us to airport and it had affected us hurry to catch our flight.There is communication problems between the staff.
Reviewed October 19, 2017
Dear Shee, Warm greeting from Aristocrat Residence & Hotel. First we would like to say thanks for sharing your feedback with us. We could see that you were appreciate for the birthday that we surprised you on your first day here, and we were also happy to see that, yet for the thing happen with the curtain falling down to your friend's head, our team did say sorry and concern about your friend, and they also ask maintenance to fix the curtain for you immediately because you request for the room with bathtub and you also prefer that room. That's why we asked you to wait first. Anyway we feel regret to make the inconvenient thing on your first day. Second, for the airport shuttle, our team already informed you following to the conversation, yet it is our big mistake to not inform on the spot when you arrive here. Another is thousand apologize for make you feel uncomfortable to wait for car pick up. We hope to have a chance to compensate you for your next trip. Kind regards, Yary(Ms)
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Aristocrat Residence & Hotel
4.4
Urgyen from Cambodia
Solo traveler
Deluxe Twin Room
Stayed 1 night in October 2017
Expensive for the quality provided”
Location is central. Other than that, it is expensive for the service, room quality and breakfast Breakfast was particularly disappointing especially when the room cost $55/night. Get a lot more value staying at Nattaya Holiday Villa. Rooms more international and breakfast a lot better
Reviewed October 16, 2017
Dear Urgyen, Thanks for sparing your time to share your feedback with us. However, we are really regret for our breakfast that could not provide as your needed while you stayed here. Please accept our apology regarding to the price of room and our breakfast. We are looking forward to welcoming you back for your next trip in Sihanouville, Cambodia With kind regards, Yary(Ms) Sales department at Aristocrat Residence & Hotel
Responded November 14, 2017
Aristocrat Residence & Hotel
9.6
Exceptional
kenneth from United States
Couple
Deluxe Double Room
Stayed 1 night in August 2017
Exceptional”
The bath here is amazing a very large wooden tub 100% relaxing just love it buffet is well above average clean rooms, quite large staff good location right in the middle of it all rated AAAAA
Reviewed August 28, 2017
Dear Kenneth, Warm greeting from Aristocrat Residence & Hotel. Thanks for sparing your time to share though on with us on agoda. We are really delighted that you enjoy staying at our hotel. It is always encourage when customer acknowledged our good points about us. We, Aristocrat team, will try hard to work and give customer better service. We are looking forward to seeing you again for your next trip in Cambodia. Your sincerely,
Responded August 30, 2017
Aristocrat Residence & Hotel
9.2
Exceptional
kenneth from United States
Couple
Deluxe Double Room
Stayed 1 night in April 2017
good breakfast”
our room had a free standing bath tub that was amazing would book again on this alone
Reviewed May 02, 2017
Dear kenneth , Thanks for sparing your time to write your feedback. We are really much appreciate to read your comment. It is the part to encourage our team to try to give customer better service. We hope to see and pleasure of welcoming you again for your next trip. Kind regards,
Responded August 19, 2017
Aristocrat Residence & Hotel
4.4
Laurie from New Zealand
Couple
Junior Suite Room
Stayed 2 nights in January 2017
Too expensive, room next door had better views and nicer room for a quarter of the price. Rip off!”
Price expensive, furniture uncomfortable, no gym. View nice
Reviewed February 01, 2017
6.0
Matthias from Austria
Couple
Deluxe Double Room
Stayed 1 night in January 2017
Too expensive ”
Hotel could be cheaper for the service provided.
Reviewed January 30, 2017
5.6
Gabor from Hungary
Couple
Deluxe Twin Room
Stayed 1 night in January 2017
Overpriced , good location”
Front desk was hopeless , gave us different room what we booked , then finally got our room what we booked , Room wasn't ready waited in a lobby like 20 min and still nothing , dirty lots of hair everywhere in the room .
Reviewed January 30, 2017
8.0
Excellent
stephen from United Kingdom
Solo traveler
Junior Suite Room
Stayed 6 nights in December 2016
Very ordinary ”
Just had 8 day stay hear , booked suite room with sea view which was great, room very clean and big , no mini bar no phone so no room service , I asked staff about this and was told room wasn't finished as i was the first guest to stay there after renovation , but after constantly asking for mini bar to be stocked and the need for a phone nothing was done during my time there just lots of smiles from staff ???? So I gave up the lifts also a joke I must have spent 30 hrs waiting for that lift , but excellent location and nice rooms just need to sort out some amenities
Reviewed January 04, 2017
6.8
Good
Cheasovann from Cambodia
Couple
Deluxe Double Room
Stayed 4 nights in December 2016
The price is too high ”
The price is too high if compare to other Hotel. Breakfast is less manu and not delicious.
Reviewed January 03, 2017
12345
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