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Excellent
From 385 reviewsSee what guests said
8.3
Recommended by 88% of guests

Real reviews from real guests

Agoda Reviews (385)Booking.com Reviews (103)
8.3
Excellent
From 385 reviews
Read reviews from:
Cleanliness8.6
Facilities7.9
Location8.8
Room comfort and quality8.6
Service8.5
Value for money8.0
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Showing 358 verified guest comments
6.8
Good
wenwen from Australia
Solo traveler
1 Bedroom Deluxe
Stayed 1 night in February 2016
no hot water”
I just took a short bath, hot water ran out quickly. I had a cold water bath in winter! I won't stay there any more.
Reviewed October 05, 2016
8.0
Excellent
Shu from Singapore
Business traveler
1 Bedroom Executive
Stayed 2 nights in September 2016
Good location and Clean”
The location is good and rooms are clean. the pillows are quite flat actually. As it's near the main road, the traffic is a little bad at all times.
Reviewed September 27, 2016
10.0
Exceptional
Darmawati from Indonesia
Family with young children
2 Bedroom Deluxe
Stayed 2 nights in November 2015
good location”
rooms very cozy , somemore just walk ard 10 min to shopping compleks
Reviewed September 23, 2016
7.6
Very good
tham from Malaysia
Business traveler
1 Bedroom Executive
Stayed 1 night in July 2016
*”
J
Reviewed August 22, 2016
10.0
Exceptional
Thong from Singapore
Couple
1 Bedroom Premier
Stayed 3 nights in July 2016
Value stay”
Proximity to shopping center and MRT, just a minute away from the apartment. The staff are very helpful and efficient; rooms are well maintain and clean. Value for money.
Reviewed July 31, 2016
9.2
Exceptional
Hoi from Hong Kong
Couple
1 Bedroom Executive
Stayed 1 night in July 2016
good location and spacious ”
swimming pool is a bit small and only one person's breakfast included even I booked a room for 2 as the staff emphasis that one room for one person breakfast only
Reviewed July 21, 2016
7.6
Very good
Rebeca from Macau
Group
2 Bedroom Deluxe
Stayed 1 night in June 2016
Comments”
Good location, restaurants and shops around at walking distance
Reviewed June 30, 2016
8.0
Excellent
Mayumi from Hong Kong
Family with young children
1 Bedroom Executive
Stayed 1 night in June 2016
Will recommend friends ”
None
Reviewed June 27, 2016
7.6
Very good
Kim from Malaysia
Family with teens
1 Bedroom Premier
Stayed 1 night in May 2016
Clean and comfortable ”
Location is good. Near to underground. Service is good.
Reviewed June 02, 2016
8.0
Excellent
Kim from Malaysia
Family with teens
2 Bedroom Deluxe
Stayed 5 nights in May 2016
Clean, Convenient and Comfortable”
Stayed for a week here. Good location. Well equipped kitchen utensils. Good service
Reviewed June 01, 2016
6.8
Good
Yan from Brunei Darussalam
Business traveler
1 Bedroom Premier
Stayed 5 nights in May 2016
spacious room and clean environment”
i like their spacious and clean environment
Reviewed May 18, 2016
8.0
Excellent
Kim from Malaysia
Family with teens
2 Bedroom Deluxe
Stayed 1 night in April 2016
Clean and Comfortable”
Stayed here for second time. Good location. Very close to Tai Koo Hui. Comfortable bed. Will be back again
Reviewed April 13, 2016
7.6
Very good
Perry from Hong Kong
Family with teens
2 Bedroom Deluxe
Stayed 3 nights in March 2016
Convenient location with nice gym in TianHe district”
Easy access locations surrounded by good and well known restaurants. The HK style tea restaurant at the basement around the corner is good. I assigned a low rating for cleanliness due to the water leakage of the shower door
Reviewed April 01, 2016
8.0
Excellent
Kim from Malaysia
Family with teens
2 Bedroom Deluxe
Stayed 2 nights in March 2016
Clean, Comfortable and strategic”
Stayed for 2 nights. Overall very satisfied with the hotel condition and location. Very near to Tai Koo Hui where you can have almost everything there.
Reviewed March 28, 2016
7.7
Very good
Romi from Indonesia
Business traveler
1 Bedroom Premier
Stayed 8 nights in February 2016
Great service ”
Location, friendly staff, clean rooms
Great place to stay.. Clean rooms with friendly staffs
Reviewed March 27, 2016
7.6
Very good
XISOSU from Australia
Business traveler
1 Bedroom Deluxe
Stayed 2 nights in March 2016
Pretty good”
Overall is pretty good. Except I could not find the hotel manual or brochure inthe room.
Reviewed March 18, 2016
9.2
Exceptional
ng from United States
Couple
1 Bedroom Executive
Stayed 4 nights in February 2016
Will be back again”
Good location and very good service
Reviewed February 24, 2016
7.6
Very good
Bing from Hong Kong
Couple
1 Bedroom Deluxe
Stayed 1 night in February 2016
Comfy stay”
Great experience with the stay especially with the in-room facilities n amenities. Special Thank you to Ascott Hskp staff
Reviewed February 18, 2016
8.0
Excellent
Bing from Hong Kong
Couple
1 Bedroom Deluxe
Stayed 1 night in February 2016
Good in-room facilities”
Clean with very proper in room facilities and amenities
Reviewed February 18, 2016
9.3
Exceptional
Ming from Hong Kong
Couple
1 Bedroom Deluxe
Stayed 4 nights in February 2016
good location, near metro and shopping mall ”
good location, room is clean and tidy,
Reviewed February 11, 2016
9.6
Exceptional
Franck from United States
Business traveler
1 Bedroom Premier
Stayed 2 nights in January 2016
Awesome stay!”
This is a clean modern comfortable hotel!
Reviewed January 29, 2016
9.7
Exceptional
Susan from Indonesia
Business traveler
1 Bedroom Deluxe
Stayed 2 nights in January 2016
Love that it's full serviced”
Location, Convenience, Service
Great location just beside the shopping district and there's a nice Hong Kong steamboat restaurant just next door (at basement). Breakfast was simple but tastes good. Room was spacious, fully furnished and comfortable.
Reviewed January 18, 2016
7.0
Very good
Kee from Singapore
Business traveler
Three Bedroom Executive
Stayed 4 nights in December 2015
Convenient”
location location location
Reviewed January 15, 2016
9.0
Exceptional
SHU from Singapore
Couple
1 Bedroom Deluxe
Stayed 2 nights in December 2015
Convenient location and clean spacious rooms”
Location, cleanliness and food
This service apartment is right beside the high end shopping mall Taikoo hui, which incorporate the MRT Station ShiPaiQiao. Great convenience to us, we where given top floor executive room as free upgrade for 3 of us. The room has kitchen, fridge, wifi n study table etc, everything u expect from 5 star hotel. Lovely staff with good command of language skills. The food is good though variety is not much. I will definitely come here to stay again and strongly recommend business traveler n even family.
Reviewed December 12, 2015
5.7
Nadav from Israel
Business traveler
1 Bedroom Executive
Stayed 1 night in December 2015
Just OK”
Big Room, Good Location, Clean
Just OK
Reviewed December 05, 2015
8.3
Excellent
Yiu from Hong Kong
Family with young children
2 Bedroom Deluxe
Stayed 1 night in May 2015
Overall Good, Clean, Great Location”
Good manner staff, Clean, Great location
Reviewed November 26, 2015
8.7
Excellent
Wai from Malaysia
Solo traveler
2 Bedroom Deluxe
Stayed 3 nights in November 2015
Excellent Hotel Room and Location!”
Convenient, clean, new
I had a great stay with my siblings. We have chosen a big deluxe room c/w two bedrooms, a living room, fully furnished kitchen and laundry area. We were so impressed by the interior design of it and felt so comfortable during our 3 nights stay. The air conditioning functioned so well, and we enjoyed the built in jacuzzi in the master bathroom! Everything was just perfect. The location is very convenient as it is very near to Mandarin Oriental Hotel, TaikooHui Mall. We can get taxi and even metro easily. We definitely will come back to stay at this hotel again. Ascott chain hotel has become our the first priority of hotels whenever we go in future.
Reviewed November 14, 2015
9.7
Exceptional
pui from China
Solo traveler
1 Bedroom Deluxe
Stayed 1 night in November 2015
Huge room, good service”
Very full set of kitchen product. Nice to see big living room and good space for friend's gathering
Very warmly welcome in the front desk. Good memories and wonderful service from the staff.
Reviewed November 09, 2015
10.0
Exceptional
Ka from Singapore
Couple
1 Bedroom Premier
Stayed 1 night in November 2015
Nice hotel w yummy breakfast”
Yummy breakfast
Gd location, big room n yummy breakfast
Reviewed November 03, 2015
10.0
Exceptional
xiaoli from Australia
Solo traveler
2 Bedroom Deluxe
Stayed 1 night in October 2015
Feeling at home”
clean, good facilities, helpful and friendly staff
Very happy and comfortable
Reviewed October 13, 2015
9.7
Exceptional
Ming from Singapore
Family with young children
2 Bedroom Deluxe
Stayed 2 nights in September 2015
a definite re-visit”
Location, Value for money, Comfort
We had a wonderful stay at the apartment. We will definitely stay here again.
Reviewed September 28, 2015
9.0
Exceptional
SOH from Malaysia
Family with young children
Three Bedroom Executive
Stayed 5 nights in September 2015
Great choice for families”
Good facility, strategic location, excellent staff performance
It was a very good experience to stay at serviced apartment, especially traveling with family. The apartment is fully furnished and made us feel at home. The service in providing the water dispenser really impressive.
Reviewed September 24, 2015
8.7
Excellent
shane from Canada
Business traveler
1 Bedroom Premier
Stayed 1 night in September 2015
not as good as other ascott locations”
location
Comfort was good. Rooms much smaller than other ascott serviced apartments but overall it is a decent building
Reviewed September 21, 2015
9.3
Exceptional
SHIXIAN from Singapore
Group
Three Bedroom Executive
Stayed 2 nights in August 2015
Excellent stay just like home”
location, friendly staff, comfy setting
Exceed all expectations definitely
Reviewed August 14, 2015
8.0
Excellent
QUEK from Singapore
Business traveler
1 Bedroom Deluxe
Stayed 2 nights in February 2015
Nice location hotel ”
location, food, room size
Reviewed August 03, 2015
10.0
Exceptional
Feifei from Singapore
Business traveler
1 Bedroom Premier
Stayed 2 nights in June 2015
good experience as usual”
location, food, service
Reviewed June 30, 2015
6.7
Good
Sandro from Italy
Business traveler
1 Bedroom Executive
Stayed 1 night in June 2015
Nice apartment hotel but bad smells”
location
I had to change 3 rooms before finding a decent one, the first had bad smells of stagnant smoke and the second was right on a noisy street. I had booked a non smoking room but my reservation was not read at all... I find it a good option for families, with fully equipped kitchen, washing machines etc but too big for one person.
Reviewed June 29, 2015
9.7
Exceptional
wendy from Singapore
Group
2 Bedroom Deluxe
Stayed 3 nights in June 2015
Clean, staff were very nice”
Cleanliness, staff was friendly
Great
Reviewed June 29, 2015
8.0
Excellent
Yue from Hong Kong
Couple
1 Bedroom Executive
Stayed 2 nights in June 2015
good”
location good
Reviewed June 23, 2015
6.3
Good
Justin from South Africa
Business traveler
1 Bedroom Executive
Stayed 5 nights in June 2015
Ascott hotel”
close to main, street and shopping mall.
The hotel was nice, and suite was nicr.but much better hotels for value for money
Reviewed June 08, 2015
10.0
Exceptional
gusti from Indonesia
Family with young children
2 Bedroom Deluxe
Stayed 2 nights in June 2015
for family or business or solo all suitable”
looks like a home away from home
Fantastic.a home away from home
Reviewed June 07, 2015
7.0
Very good
Asri from Indonesia
Family with teens
2 Bedroom Deluxe
Stayed 3 nights in June 2015
Unsatisfied”
comfortable, luxury and location
The breakfast voucher only 1 for 1 room per day, so it's not nice for family vacation
Reviewed June 06, 2015
9.0
Exceptional
You from Malaysia
Business traveler
1 Bedroom Executive
Stayed 3 nights in May 2014
Awesome”
Clean, great location, friendly staff
Worth it.
Reviewed June 04, 2015
9.7
Exceptional
Feifei from Singapore
Business traveler
1 Bedroom Executive
Stayed 3 nights in May 2015
convenient and comfortable stay”
location, service
Reviewed May 11, 2015
9.0
Exceptional
Siew from Singapore
Group
2 Bedroom Deluxe
Stayed 4 nights in April 2015
Comfortable and pleasant staffs”
Friendly and helpful staffs, clean and comfortable room and near to shopping center and restaurants!
The staffs are helpful, place are clean and comfortable. Pillow are really flat, although we request for more pillows but it's doesn't help at all. Hope they can change on this!
Reviewed April 20, 2015
10.0
Exceptional
View from Thailand
Business traveler
1 Bedroom Deluxe
Stayed 2 nights in April 2014
Big room”
good sercive. Wide room. Near shopping places.
Near to everything. Good services. Very comfortable.
Reviewed March 29, 2015
8.0
Excellent
CHAN from Hong Kong
Business traveler
1 Bedroom Premier
Stayed 1 night in December 2014
Good location ”
good location, food around, clean
it is in a good location and there is lot of food around.
Reviewed January 31, 2015
7.7
Very good
Romi from Indonesia
Business traveler
1 Bedroom Premier
Stayed 10 nights in December 2014
great stay at the hotel”
location,clean,spacious rooms
Reviewed January 26, 2015
8.0
Excellent
Kok from Malaysia
Couple
1 Bedroom Executive
Stayed 2 nights in December 2014
Ascott Guangzhou Service Apartment Review”
Friendly & Helpful Staff, Convenient Location, Good Food with close proximity...
Reviewed January 01, 2015
9.3
Exceptional
Lingjie from China
Business traveler
1 Bedroom Executive
Stayed 2 nights in December 2014
Good”
Good, though it is a little noisy and the breadfast can be improved.
Reviewed December 22, 2014