Banyan Tree Phuket
Banyan Tree Phuket
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Banyan Pool Villa - Guestroom Banyan Tree Phuket
Banyan Pool Villa - Guestroom
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Interior view Banyan Tree Phuket
Interior view
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Interior view Banyan Tree Phuket
Interior view
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Swimming pool [outdoor] Banyan Tree Phuket
Swimming pool [outdoor]
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Excellent
Location
8.2
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What guests are saying:
amazing
sut from Hong Kong
Couple
Great experience at this resort. Truly well worth the cost. Staff brilliant and always willing to please. Its nice to come to a resort where everyone goes out of their way to make sure your experience is unforgettable. Will definitely go back.
Wayne from Fiji
Couple
Excellent facility. Staff are exceptionally competent, friendly and helpful.
Stephen from United States
Business traveler
This place is very fantastic and they are very kind and polite. I want go again there.
Nari from Australia
Couple
Simply outstanding
Ankur from India
Family with young children
All positives. Service amazing 10/10 Staff very professional and attentive Food in all restaurants 10/10 Rooms 10/10 Facilities amazing Hotel services never ending Love this place . Not enough words to state how great this resort is in every way.
Diane from Australia
Couple
Great place for couples, the villa was great, the food is very very average for that price range though
Francois from France
Couple
It was perfect vacation for me and my wife, except that it was pouring during the stay. Definitely eagering to revisit some other time.
Jisuk from South Korea
Couple
Excellent
From 888 reviewsSee what guests said
8.8
/
10
Exceptional service
9.3
Recommended by 95% of guests
Value for money8.3
Distance to city center15 km
Location rating8.2
Nearest airportPhuket International Airport (HKT)
Distance to airport10.8 km
  • Airport transfer

  • 410 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.1
Exceptional
Room comfort & quality
This property is in high demand!Last booked 3 hours ago | 15 travelers are looking at this property right now
Grand Two-Bedroom Pool Villa
Grand Two-Bedroom Pool Villa
...
  • Pool view
  • Balcony/terrace
  • 1 king bed & 2 single beds
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Signature Two-Bedroom Pool Villa
Signature Two-Bedroom Pool Villa
...
  • Pool view
  • Balcony/terrace
  • 1 king bed & 2 single beds
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Two-Bedroom Villa with Private Double Pool
Two-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
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One-Bedroom Villa with Private Double Pool
One-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 1 sofa bed
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Spa Villa with Private Pool and Unlimited Massage
Spa Villa with Private Pool and Unlimited Massage
...
  • Lagoon view
  • Balcony/terrace
  • 1 super king bed
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Banyan Pool Villa
Banyan Pool Villa
...
  • Room size: 170 m²/1830 ft²
  • Garden view
  • 1 king bed
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Three-Bedroom Villa with Private Double Pool
Three-Bedroom Villa with Private Double Pool
...
  • Lagoon view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
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Villa Grand
Villa Grand
...
  • Room size: 270 m²/2906 ft²
  • Private pool
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Banyan Lagoon Pool Villa
Banyan Lagoon Pool Villa
...
  • Room size: 170 m²/1830 ft²
  • Lagoon view
  • 1 king bed
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Signature Pool Villa
Signature Pool Villa
...
  • Room size: 270 m²/2906 ft²
  • Pool view
  • 1 king bed
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More about Banyan Tree Phuket

More about Banyan Tree Phuket

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

The property is undergoing renovation from July 1, 2018 to October 31, 2019 (excluding from December 23, 2018 to January 9, 2019). There will be some areas affected by the noise from 09:00 AM to 06:00 PM. During this period, all the outlets and resort facilities will be operated as usual. For further queries, please contact the property directly.

Real reviews from real guests

Agoda Reviews (888)Booking.com Reviews (383)
8.8
/
10
Cleanliness9.0
Facilities8.9
Location8.2
Room comfort and quality9.1
Service9.3
Value for money8.3
Provided by verified guests of Agoda
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Showing 699 verified guest comments
12345
9.6
Exceptional
Kyung from South Korea
Solo traveler
Spa Villa with Private Pool and Unlimited Wellness Activities and Daily Massage
Stayed 2 nights in November 2018
Great relaxed place with friendly staff”
I much preferred this full villa to other nice hotels in downtown area. Peaceful and even close to the airport. Would also like to try to visit other Banyan Tree in other cities for my next vacations.
Reviewed November 13, 2018
8.4
Excellent
Joan from Singapore
Couple
Signature Pool Villa
Stayed 3 nights in September 2018
Banyan Tree Signature Pool Villa”
Pros: Very good buffet breakfast and customer service. Staffs were friendly and always ready to assist. Good amenities. Cons: There were some mosquitoes in the pool. The Banyan Shop is too expensive for one to shop & buy. The convenience store is quite a distance, thus need to book a transport to get there to buy some tidbits or snacks. It can be a hassle, as it is not within a walking distance.
Reviewed October 21, 2018
8.0
Excellent
Jae from South Korea
Couple
Banyan Lagoon Pool Villa
Stayed 1 night in October 2018
Overall finest”
pool villa room tile was broken and I got cut from the pool. Checkin service was pool and manger's attitude must fix to the guest. overall, money worth it and beautiful place
Reviewed October 20, 2018
7.6
Very good
Jae from South Korea
Couple
Signature Pool Villa
Stayed 2 nights in October 2018
Great”
It was good except service
Reviewed October 20, 2018
10.0
Exceptional
JONGWAN from South Korea
Solo traveler
Grand Two-Bedroom Pool Villa
Stayed 4 nights in October 2018
very nice hotel”
all is great
Reviewed October 18, 2018
8.0
Excellent
Ali from United Arab Emirates
Family with young children
Signature Pool Villa
Stayed 3 nights in October 2018
Very good”
Nice and quiet place
Reviewed October 11, 2018
8.8
Excellent
Sham from Hong Kong
Group
Signature Two-Bedroom Pool Villa
Stayed 1 night in September 2018
Excellent service & facilities. Worth the price”
Their GM was so kind to talk to guest table by table during breakfast time to listen to our opinions about the hotel.
Reviewed September 21, 2018
8.4
Excellent
LIM from Singapore
Couple
Stayed 3 nights in September 2018
Yummy Daily Breakfast Spread”
Enjoyed their daily breakfast spread! Came about 11 yrs ago. Deco are the same. But so much improvement on their breakfast spread. Room was clean. Stayed in their unlimited massage villa. Masseuses Serene & Lydia on our day 2 was our favorite. Very warm & polite staffs Will definitely come back again
Reviewed September 17, 2018
5.6
Simeon from United Kingdom
Family with teens
Banyan Pool Villa
Stayed 1 night in August 2018
Outdated and tired not what is used to be !”
I have been to this hotel on several occasions in the last ten years and it's disappointing to see the steady decline of this once jewel of a hotel. I stopped in the small Banyan Pool Villa and the pool had tiles missing, the garden was not well kept, paint flaking off walls and a general lack of care. Both hand wash dispensers were broken in the bathrooms and the maids / previous guests hair was all over the room. This hotel needs serious investment and has needed this for several years as this has not happened overnight. I have not read the other reviews but I am sure the discerning travellers will all think the same. 3 star hotel now at best, sad to see this happen
Reviewed August 15, 2018
8.0
Excellent
Shuriana from Malaysia
Couple
Signature Pool Villa
Stayed 2 nights in July 2018
Very good”
Beautiful property but its a bit rundown already. Service was really good and breakfast spread was awesome!!
Reviewed July 31, 2018
10.0
Exceptional
Gregory from United States
Couple
Stayed 3 nights in June 2018
Amazing, true 5 star property”
Amazing from service to facilities, stayed in the spa villa, participated in the wellness experience; everything was true 5 star service from in villa tea service, to in villa massages, to one on one personal training sessions. This was one of the best properties we stayed in during our vacation and would recommend the spa villa experience to anyone looking. In addition the villa was amazing.
Reviewed July 05, 2018
Dear Gregory, Amazing, true 5 star poperty!! Thank you for your testimony and I am glad that we rated highly in every aspects of your stay, thank you for taking the time to review us to express your thoughts and feelings after yoru rejuvenating experience at our wellness retreat at Banyan Tree Spa Sanctuary. We look forward to your return visit for another round of wellness experience or perhaps to experience the premier luxury product of the DoublePool Villas. As for these details for your next booking. Warm regards, Manuel Lang Hotel Manager
Responded July 18, 2018
Banyan Tree Phuket
8.8
Excellent
Kok from United States
Solo traveler
Banyan Pool Villa
Stayed 1 night in June 2018
Epitome of luxurious vacation ”
If you want a quiet, relaxing getaway from the rat race and are willing to part with a handsome sum, you will not be disappointed at Banyan. All rooms are Thai styled villas, and a lot of details have been thought through for the luxury, comfort, privacy and security. It’s a different universe the minute you arrive at the gate where security will scan the vehicle underside and radio the reception of your arrival. You can also get use bicycles during the stay but they do need some maintenance; lights were not working on some. (Although you can’t use them after dark outside be there in 10 mins.) The beach is outside BT but I suspect most folks are sequestered in their villas. There is a shopping area with decent restaurants outside the Laguna where there is also night market on Friday evenings. You willl need transportation to get there.
Reviewed June 16, 2018
Dear Kok, Epitome of luxurious vacation!! Thank you for such a delightful summary and for taking the time. I am glad that we have delivered a true "Sanctuary for the Senses". Glad to learn that you managed to make use of the complimentary bikes to explore the large tranquil vicinity of the resort and thank you for noting on the bikes especially on the lighting issues as the bikes are on ongoing maintenance to ensure they are safe at all times. As regards to the beach which is a short distance from some of our Signature Pool Villas, may get very peaceful most times since the many of the guests would prefer to be in their own private pool in their villa, we do have our recreation team on stand by to ensure our guests are taken care of with cold water and towels. We hope to be able to welcome you back for a longer period to properly enjoy the "Sanctuary for the Senses". Warm regards, Manuel Lang Hotel Manager
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Banyan Tree Phuket
8.0
Excellent
JAEHYUN from South Korea
Group
Signature Pool Villa
Stayed 1 night in April 2018
Just ok”
No reasonable price
Reviewed May 02, 2018
Dear JAEHYUN, Thank you for your time to complete this star rating and for rating us highly. We hope to host you again to experience the true service culture Banyan Tree is renowned for, perhaps in the Sanctuary Pool Villa with unlimited in-villa massage or at the DoublePool Villa with your dedicated villa host service. Best regards, Sriram Kailasam General Manager
Responded May 22, 2018
Banyan Tree Phuket
9.6
Exceptional
Aisha from Kuwait
Couple
Signature Pool Villa
Stayed 3 nights in April 2018
Paradise ”
This is the best hotel I have seen in my life I like everything specially the bicycles I will repeat it soon...
Reviewed April 27, 2018
9.2
Exceptional
William from Hong Kong
Couple
Signature Pool Villa
Stayed 4 nights in April 2018
Perfect pool villa for a long weekend”
Our favourite place to stay in Phuket
Reviewed April 17, 2018
Dear William, "Perfect pool villa" - indeed a true experience, thank you for taking the time to review us through this platform for fellow travellers. We very much look forward to your return visit perhaps to Sanctuary Pool Villas with a wellness program or to the DoublePool Villas with your dedicated villa host service, until then, safe travels. Best regards. Sriram Kailasam General Manager
Responded May 17, 2018
Banyan Tree Phuket
8.8
Excellent
John from Australia
Couple
Signature Pool Villa
Stayed 7 nights in April 2018
Great resort”
Very friendly and helpful staff, good location close to the beach, lots of facilities at the hotel.
Reviewed April 15, 2018
Dear John, Thank you for selecting Banyan Tree Phuket and for your time to leave us your kind review. I am glad you found the overall experience a great one from the hospitality of the team members, the beach an the various facilities which I hope you managed to experience all. We look forward to your return visit. Best regards, Sriram Kailasam General Manager
Responded May 17, 2018
Banyan Tree Phuket
8.4
Excellent
VICKY from Singapore
Couple
Signature Pool Villa
Stayed 1 night in April 2018
Excellent experience ”
Hotel environment is beautiful and room is huge, private pool is big and clean, you have everything you needed. We ordered banyan beef burger and club sandwich for dinner. Good portion and taste great. A little disappointed was the duvet cover, it’s smelly but we only noticed it at night time so didn’t bother to ask room service to change it. All staff members are so friendly and loved to chat. Staff Nok saw I am pregnant, he even adjusted the car seat in front for me to give me more space at the back. Definitely worth to stay.
Reviewed April 05, 2018
Dear VICKY, "Excellent experience", thank you for your sweet compliments and for taking the time to post your review after your excellent experience at the Banyan Tree Phuket. Glad that you found the overall stay an excellent one with the spacious and private pool villa. Thank you for your compliments to the team, the sincerity and hospitality of the team members is our strength and glad we have delivered the experience. Look forward to having you visit us with your bundle of joy to spend some quality time and another excellent experience in our family villas of Two Bedrooom or at the DoublePool Villas by Banyan Tree. Best regards, Sriram Kailsam General Manager
Responded May 17, 2018
Banyan Tree Phuket
9.2
Exceptional
Stacy from Singapore
Couple
Signature Pool Villa
Stayed 4 nights in March 2018
Excellent Long Weekend!”
We just spent 4 nights at The Banyan Tree, Phuket. It was an amazing experience. The resort is gorgeous and right across the street from a beautiful beach. The staff is fabulously attentive, and the villas are absolutely terrific!
Reviewed March 28, 2018
Dear Stacy, Thank you for having selected Banyan Tree Phuket for your holidays and for taking the time to leave us your delightful review. I am glad to read that your long weekend stay was an excellent one from your own private pool villa to the Bang Tao beach and most importantly the genuine sincerity of the staff members. We hope to be able to host you again for another excellent and teriffic stay, perhaps for a longer time at the Banyan Tree Spa Sanctuary or DoublePool Villas. Best regards, Sriram Kailasam General Manager
Responded May 17, 2018
Banyan Tree Phuket
6.4
Good
Brad from Singapore
Couple
Banyan Lagoon Pool Villa
Stayed 2 nights in March 2018
Banyan Tree ... tired and spend thrifts”
I recently stayed at Banyan Tree ... request for early checkin (midday) requested a few weeks before ignored (3pm checkin) .... request for late check out ignored (midday checkout)... invitation to ‘cocktails’ for earth hour celebration between the hour of 8.30pm-9.30pm Saturday night was not even cocktails - they were 2 types of ‘mocktails !!! ... guests were looking at each other perplexed especially when asked if they would like a ‘cocktail’ they can happily charge it to their room (at some the highest rates on the island) ... the whole place is looking v tired and when your paying anything up from USD700/night ++ you’d expect a lot more especially considering the competition ... so if your into a free cocktail when its advertised dont believ anything Banyan Tree says
Reviewed March 27, 2018
Dear Brad, Thank you for your patience and for sharing your feedback, I appreciate the time you took to review us so we can improve on them. I am sorry that your requests for an early check-in was not acknowledged in which I admit is quite un-Banyan Tree like. Although such requests maybe hard to deliver during high occupancy, it is our responsibility to acknowledge and respond with a clear yes or no. The team are aware to double their efforts in improving such communication to our guests. As regards to the cocktails during the earth hour, I must acknowledge that it should have been communicated and worded appropriately. We take your note seriously and ensure that this does not occur in future similar events. The overall prices in general I can assure you that we are very much in line with our competitors of the same high calibre. I would like to express my sincere apologies and hope that you will afford us another visit to experience the real service culture of Banyan Tree. I
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Banyan Tree Phuket
8.0
Excellent
TAKEHIRO from Japan
Family with young children
Signature Pool Villa
Stayed 2 nights in March 2018
Very good”
Superb nature, marvelous facilities and great staffs to enjoy resort to get relaxed. I just wish food was even better, considering its price. If you want to try out restaurants on the street outside the resort, it's a little difficult to reach.
Reviewed March 19, 2018
Dear TAKEHIRO, "Very good" - thank you for your compliments and glad we delivered a remarkable experience. There are regular complimentary shuttle buses around Laguna area and a short distance from the local establishments and restaurants, otherwise local taxis that are on call will be some options. We look forward to your return visit. Best regards, Sriram Kailasam General Manager
Responded May 17, 2018
Banyan Tree Phuket
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