Bayview Hotel Georgetown
Bayview Hotel Georgetown
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"Great location and value for money"

Peter

31 March 2018

Superior Twin - Bedroom Bayview Hotel Georgetown
Superior Twin - Bedroom
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Lobby Bayview Hotel Georgetown
Lobby
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Swimming pool [outdoor] Bayview Hotel Georgetown
Swimming pool [outdoor]
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Fitness center Bayview Hotel Georgetown
Fitness center
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See map Bayview Hotel Georgetown
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Excellent
Location
8.2
See all 39 photos Bayview Hotel Georgetown
See all 39 photos
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Bayview Hotel Georgetown

Excellent location
Stay in the heart of Penang - See what's nearby
Very good
From 6045 reviewsSee what guests said
7.5
Recommended by 83% of guests
Value for money7.4
Distance to city center1 km
Location rating8.2
Nearest airportPenang International Airport (PEN)
Distance to airport15.3 km
Has restaurantYes
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
7.5
Very good
Room comfort & quality
This property is in high demand!Booked 17 times in the last 24 hours | 16 travelers are looking at this property right now
Deluxe King
Deluxe King
...
  • City view
  • 33 m²/355 ft²
  • 1 king bed
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Deluxe Twin
Deluxe Twin
...
  • City view
  • 33 m²/355 ft²
  • 1 single bed
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Suite Room
Suite Room
...
  • City view
  • 65 m²/700 ft²
  • 1 king bed
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Family Room
Family Room
...
  • City view
  • 46 m²/495 ft²
  • 2 single beds and 1 king be...
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Superior King
Superior King
...
  • City view
  • 22 m²/237 ft²
  • 1 king bed
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Superior Twin
Superior Twin
...
  • City view
  • 22 m²/237 ft²
  • 2 single beds
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Double Standard
Double Standard
...
  • 65 m²/700 ft²
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Premier Deluxe
Premier Deluxe
...
  • City view
  • 37 m²/398 ft²
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Double Superior
Double Superior
...
  • 24 m²/258 ft²
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Double Single Use Deluxe
Double Single Use Deluxe
...
  • 25 m²/269 ft²
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More about Bayview Hotel Georgetown

More about Bayview Hotel Georgetown

"It is a functional hotel for a decent and comfortable stay."

Reviewed 22 February 2018

Phang from Malaysia

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Friendly staff and good location"

MAWAR A. from Malaysia

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (6045)Booking.com Reviews (1370)
7.5
Cleanliness7.5
Facilities7.2
Location8.2
Room comfort and quality7.5
Service7.5
Value for money7.4
Provided by verified guests of Agoda
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Showing 5303 verified guest comments
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6.0
Cheow from Malaysia
Family with young children
Superior King
Stayed 1 night in September 2018
Reception is a bit slow”
Check in is a bit slow processing...the rest should be ok for stay of 3 nights.
Reviewed September 19, 2018
Dear Cheow, Thank you for staying with us. We apologize once again for the slow check-in. We have shared your comments with our front office team for improvement on the check-in. We look forward to welcome you again to serve you better near future. Best Regards, Lynne Choong Hotel Manager
Responded September 19, 2018
Bayview Hotel Georgetown
7.6
Very good
Nurazura from Malaysia
Family with teens
Superior Twin
Stayed 2 nights in September 2018
Cleanliness”
Very clean facilities espcially their restrooms
Reviewed September 18, 2018
Dear Nurazura, Thank you for staying with us. We are happy to hear that you had an enjoyable stay with us. Looking forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded September 19, 2018
Bayview Hotel Georgetown
7.6
Very good
Samuel
Solo traveler
Deluxe King
Stayed 3 nights in September 2018
Decent ”
Pretty decent for the money, wifi struggled due to the hotel being near capacity but overall quite nice pool and outdoor jacuzzi were epic!
Reviewed September 18, 2018
Dear Samuel, Thank you for staying with us. We are happy to hear that you had an enjoyable stay with us. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded September 19, 2018
Bayview Hotel Georgetown
4.8
azhar from Malaysia
Family with teens
Superior Twin
Stayed 3 nights in September 2018
Poor service..food tasteless.”
Check out time very slow.
Reviewed September 17, 2018
Dear Azhar, Thank you for staying with us. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve our hotel services. Your comments are well noted and necessary actions will be taken to rectify it. Once again, I thank you for bringing this matter to our attention as this assists us in our endeavours towards achieving consistent, caring and excellent service standards. Best Regards, Lynne Choong Hotel Manager
Responded September 18, 2018
Bayview Hotel Georgetown
8.0
Excellent
zanariah from Malaysia
Family with teens
Deluxe Twin
Stayed 1 night in September 2018
satisfied👍”
comfortable, spacy room, nice view outside & nice food
Reviewed September 16, 2018
Dear Zanariah, Thank you for staying with us. We are happy to hear that you had an enjoyable stay with us. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded September 17, 2018
Bayview Hotel Georgetown
8.8
Excellent
Sumei from Singapore
Couple
Superior King
Stayed 3 nights in September 2018
Nice location”
Nice location, near historical site.
Reviewed September 16, 2018
Dear Sumei, Thank you for staying with us. We hope that you had an enjoyable stay with us. Looking forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded September 17, 2018
Bayview Hotel Georgetown
4.8
Lee from Malaysia
Couple
Superior King
Stayed 1 night in September 2018
Not recommend ”
Can’t sleep well with the too soft pillows
Reviewed September 13, 2018
Dear Lee, Thank you for staying with us. We are grateful for your comments regarding our pillows and apologize for any inconvenience we might have caused. We assure you that we shall certainly look into the matter and always do our utmost to provide you with the comfort that you expect. We look forward to truly delighting you on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded September 14, 2018
Bayview Hotel Georgetown
2.0
Hubert from Thailand
Family with young children
Deluxe Twin
Stayed 2 nights in September 2018
Disgusting Dirty Revolting Hotel”
DO NOT STAY IN THIS DISGUSTING HOTEL!!!! I booked my wife and kids into this hotel for a visa run for 2 nights. My wife spent the first night sleeping in the chair because the beds were so disgusting, the only reason why my kids slept was because their flights got in at midnight and they were exhausted. The pillows had brow stains on them and the matresses were nasty. The bed sheets were a light brown/yellow colour. It was so bad that I am willing to write off the second night and booked they a room in another hotel.
Reviewed September 13, 2018
Dear Hubert, Thank you for staying with us. We are sincerely grateful that you have taken the time and effort to share your experience. We are truly sorry that you did not experience the best at our hotel and would like to assure you that we are taking your comments very seriously and will take the necessary action to address the matters you raised. Once again, we thank you for bringing these matters to our attention and providing us with an opportunity to improve our services as we strive for consistent, caring and excellent service standards. Best Regards, Lynne Choong Hotel Manager
Responded September 14, 2018
Bayview Hotel Georgetown
9.6
Exceptional
KHAIRUL from Malaysia
Family with young children
Superior Room
Stayed 1 night in September 2018
Love the swimming pool and breakfast”
The swimming pool got three sections kids, adult and jacuzzi...the breakfast package is amazing...free for kids below seven...it is very convenient for us with kids not eating so much in the morning
Reviewed September 10, 2018
Dear Khairul, Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded September 12, 2018
Bayview Hotel Georgetown
6.8
Good
Mohd from Malaysia
Family with young children
Superior Twin
Stayed 1 night in September 2018
Staff is friendly but too slow”
The location is very good. nearby lot of attraction in penang. we got a terrible experience when the front desk staff handed over a room with another guest still live in there. it's lucky coz the guest not saw us. however they replace with an upgrade room for us. the pool is amazing.got hot water and sauna.but the adult pool must me careful.the depth is about 3.5m. another terrible service from front desk staff.it was a very long q to proceed for check out.they should increase the number of staff during this kind of event.the reason was new sst tax implementation. could not accept it.
Reviewed September 05, 2018
Dear Mohd, Thank you for staying with us and taking the time to review your stay at our hotel. We sincerely regret that your experience at our hotel was less than the best that we always try to provide for every guest. We work hard to provide our guests with an exceptional experience every time and we truly appreciate your valuable feedback regarding your thoughts on how we have fallen short in your opinion. We had taken note of all the points mentioned and will dive in for higher efficiency. We would be most grateful for the opportunity to find out how we could have provided you with a much more delightful stay and look forward to showing you how sincerely we have taken your remarks to make our hotel truly the best place to be when you come back to Penang in future, Best Regards, Lynne Choong Hotel Manager
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Bayview Hotel Georgetown
8.4
Excellent
nirmalatha from Malaysia
Business traveler
Superior King
Stayed 2 nights in August 2018
LONG QUEUE FOR CHECK IN AND CHECK OUT”
It took me 30 minutes to check-in, very disappointing as I am rushing for a meeting. It was a long queue for check-in and check-out with only two staff handling the registration. Even the duty Manager was not bothered to look into the queue. The room was clean, nice and big. Staff are very friendly.
Reviewed September 05, 2018
Dear Nirmalatha, Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, we apologize for the shortcomings that you have encountered during your check-in. Your kind comments have been highlighted to our front office team for solution and improvement. Thank you for finding the time out of your busy schedule to write to us for future betterment. We look forward to welcome and serve you again near future. Best Regards, Lynne Choong Hotel Manager
Responded September 05, 2018
Bayview Hotel Georgetown
10.0
Exceptional
Nigel from Malaysia
Business traveler
Superior Twin
Stayed 3 nights in August 2018
Excellent location, large rooms”
Very conveniently located in downtown Georgetown. It is a 10 min walk from The Esplanade, across the street from St. Xavier's Institution, nearby to the Oldest Church in Malaysia - St George's Church, around the corner from Cheong Fatt Tze Mansion, and plenty of food nearby. Hotel breakfast is good and nice variety. Room is clean with strong shower in bathroom - separate shower stall & bathtub. Room has 2 writing tables/chairs which is a definite plus especially as business travellers. Ample on-premises complimentary parking. Staff are very polite and professional.
Reviewed September 04, 2018
Dear Nigel, Thank you for staying with us and providing such a useful review of your stay at Bayview Hotel Georgetown We are happy that you enjoyed your stay at our hotel and will certainly share your positive comments with our staff. We are certain that our staff will be absolutely delighted to hear that you appreciated their efforts so generously. Again, it is our responsibility and passion to keep on giving an exceptional service and experience to our valued guest. We look forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Msnager
Responded September 04, 2018
Bayview Hotel Georgetown
8.4
Excellent
Nur from Malaysia
Group
Deluxe Twin
Stayed 1 night in September 2018
Front desk slow”
Overall was good but front desk a bit slow
Reviewed September 03, 2018
Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, we apologize for the shortcomings that you have encountered during your check-in. We will take heed of your comments for the betterment of our services. We look forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
Responded September 04, 2018
Bayview Hotel Georgetown
7.2
Very good
Afiza from Malaysia
Couple
Superior Twin
Stayed 2 nights in August 2018
Service at the front desk need to improve. Like A LOT”
So slow while checking in and out. even to endorse parking ticket also takes 15mins.
Reviewed September 03, 2018
Dear Afiza, Thank you for staying with us. We sincerely apologize for our shortcomings that you have encountered during your check-in. We shall certainly look into the matters you mentioned to improve our services and look forward to delighting you on your next trip to Penang. Best Regards Lynne Choong Hotel Manager
Responded September 04, 2018
Bayview Hotel Georgetown
8.0
Excellent
TAN from Malaysia
Family with young children
Superior Twin
Stayed 2 nights in August 2018
overall is a nice stay”
spacious room with good location. friendly staff. but took us so long to check in as there's only 2 counter open for check in procedure. will definitely stay here again if we come Penang next time.
Reviewed September 03, 2018
Dear Tan, Thank you for choosing Bayview Hotel Georgetown Penang as your preferred choice of accommodation on your recent trip to Penang. Despite the good remarks, your comments on our slow check-in procedure have been highlighted to our front office department for improvements. We will take heed of your comments for the betterment of our services. We look forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
Responded September 03, 2018
Bayview Hotel Georgetown
8.0
Excellent
sheau from Malaysia
Family with young children
Stayed 1 night in August 2018
comfort”
nice staff and comfort room
Reviewed August 31, 2018
Dear Sheau, Thank you for your time to write and share your stay experience. We are happy to hear that you had an enjoyable stay with us. It is our passion to strive in offering satisfactory service to our valued guest. We look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager
Responded August 31, 2018
Bayview Hotel Georgetown
7.6
Very good
MUN from Singapore
Couple
Superior Twin
Stayed 3 nights in August 2018
4D3N Penang F&E”
First Impression, very friendly and helpful staff. Location was good, Hotel rooms was spacious and very clean. Highly recommended for Family Vacation.
Reviewed August 30, 2018
Dear Mun, Thank you for taking the time to share your experience. We are happy that you enjoyed staying with us. It is our mission to offer our best service to our valued guests and we take great joy in having delighted you. We look forward to making your next trip to Penang an even more charming experience. Best Regards, Lynne Choong Hotel Manager
Responded August 30, 2018
Bayview Hotel Georgetown
7.6
Very good
Nur from Singapore
Solo traveler
Superior Twin
Stayed 4 nights in August 2018
Old hotel with not much facilities.”
hotel was walking distance to alot of touristy places. Room was clean but the room walls were thin that we can hear the next room which was quite disappointing if you're trying to get a good sleep. There's no in-room dining which was a downer if you're lazy to go out. There seem to be random people going up the lift to access the rooftop bar / restaurant and they share the same lift as the hotel guest so security wise i'm not sure how that can work. The staff was only friendly upon check-in and did not offer much opinion / assistance on the things to see around the area.
Reviewed August 29, 2018
Dear Nur, Thank you for choosing to stay with us. We are sorry for the noise issue and we truly understand that a good night's sleep is very important. We hope you will not hesitate to contact our Front Desk for help regarding the matter should you experience it again. As for the in room dining, we do have 24 hours room service. We have taken note of your comment about our front desk and we apologize for the lapse in standards We have always tried to provide the best experience for all our guests and we hope that we will have the opportunity to welcome you back to Bayview Georgetown again soon and delight you with an even better experience. Best Regards, Lynne Choong Hotel Manager
Responded August 30, 2018
Bayview Hotel Georgetown
8.0
Excellent
Fadhullah from Malaysia
Family with young children
Superior Twin
Stayed 2 nights in August 2018
OK”
Everything was fine
Reviewed August 28, 2018
Dear Fadhullah, Thank you for rating us. We hope that you had an enjoyable stay with us. Looking forward to delighting you again on your next trip to Penang.  Best Regards, Lynne Choong Hotel Manager
Responded August 29, 2018
Bayview Hotel Georgetown
7.6
Very good
Stephen from New Zealand
Couple
Deluxe King
Stayed 4 nights in August 2018
Everything were very good except the last incident”
There is nothing complain for this hotel, location is near to red garden - night hawker foods and short walking distance to all the famous street foods and bus station. But when we packed our luggage just realized our Bluetooth speaker not around which left on the coffee table, 2 days have left Penang still haven't received any news from reception. This is the only part of our stay not pleasant incident happened. Even though this is not very expensive thing but still our 'property ' shouldn't treat to their hotel guests.
Reviewed August 26, 2018
Dear Stephen, Thank you for staying with us. We are glad that you have found your bluetooth speaker and we look forward to delighting you again on your next trip to Penang. Best Regards, Lynne Choong Hotel Manager.
Responded August 28, 2018
Bayview Hotel Georgetown
12345
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