Book Now: Cachet Boutique Shanghai

Excellent
From 329 reviewsSee what guests said
8.3
Recommended by 95% of guests

Real reviews from real guests

Agoda Reviews (329)Booking.com Reviews (313)
8.3
Excellent
From 329 reviews
Read reviews from:
Cleanliness8.5
Facilities8.4
Location9.2
Room comfort and quality8.1
Service8.2
Value for money7.8
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
繁體中文 (香港)
简体中文
日本語
more
Room type
Flair Studio Plus
Cameo Balcony Suite
Executive
Sort guest comments by:
Search reviews
Now you can search for any keyword within the reviews
Showing 262 verified guest comments
8.0
Excellent
TZE from Taiwan
Business traveler
Flair Studio Plus
Stayed 3 nights in August 2016
Convenience ”
Just nearby metro Good area Great price
Reviewed December 22, 2016
8.0
Excellent
Tan from Singapore
Business traveler
Flair Studio Plus
Stayed 2 nights in November 2016
Great location, awesome staff ”
Front office staff were friendly and helpful. Lauria went beyond her call of duty by lending me her personal hp charger. James recommended with a smile nearby local breakfast place when I asked where locals eat breakfast . These thoughtful acts are what made this boutique hotel special , besides the nice décor. Its' front understated façade could easily pass off as a hotel in fashionable Milan.
Reviewed November 25, 2016
9.6
Exceptional
Betty from China
Solo traveler
Executive
Stayed 8 nights in October 2016
Great location and free perks in lounge”
Cachet Boutique is very centrally located in the heart of upmarket Jing'an area. Executive room was very spacious and with modern and clean facilities. Even though we didn't opt for breakfast when booking, when we arrived the hotel concierge explained that we would get the free breakfast and daily afternoon tea in the lounge. The food quality was very high. Only drawback is the hotel doesn't have a pool. If you can live with just a gym and the nice lounge, this place is excellent value.
Reviewed October 31, 2016
9.6
Exceptional
Sofia from Sweden
Business traveler
Flair Studio Plus
Stayed 3 nights in October 2016
Cosy and trendy”
Great Happy hour every day and very nice breakfast.
Reviewed October 26, 2016
10.0
Exceptional
Man from Hong Kong
Business traveler
Flair Studio Plus
Stayed 1 night in October 2016
--”
Convenient; close to Nanjing West Metro Station, just round the corner. Helpful staff; polite, patient & efficient.
Reviewed October 14, 2016
6.8
Good
Siu from United Kingdom
Couple
Flair Studio Plus
Stayed 1 night in September 2016
Convenient. boutique hotel”
Lack of facilities, entrance was hard to find at eye level. But overall nice rooms with lots of artistic touches. Room offers no view though. Built quality so so, very french if that is what you are looking for. Overall stay was a pleasant experience.
Reviewed October 04, 2016
9.6
Exceptional
Nick from Singapore
Business traveler
Flair Studio Plus
Stayed 1 night in September 2016
Amazing service, nice place n location!”
I dun see much con other than. No swimming pool :) better than many 5 star hotel easily
Reviewed September 29, 2016
9.2
Exceptional
Diana from Singapore
Business traveler
Flair Studio Plus
Stayed 2 nights in September 2016
Great Location and Staff Service”
Love the location, room and services rendered by everyone in the hotel. Thanks so much for making my stay an enjoyable one!
Reviewed September 27, 2016
10.0
Exceptional
Jennica from Singapore
Solo traveler
Flair Studio Plus
Stayed 1 night in August 2016
Good location ”
First choice if visiting Shanghai
Reviewed August 16, 2016
8.0
Excellent
EDMUND from Malaysia
Business traveler
Flair Studio Plus
Stayed 3 nights in July 2016
Business travellers ”
Good location for business travellers.
Reviewed July 22, 2016
9.6
Exceptional
Jorge from Mexico
Couple
Flair Studio Plus
Stayed 2 nights in June 2016
Big surprise in shangai ”
Xxx
Reviewed June 26, 2016
8.0
Excellent
Rick from Hong Kong
Business traveler
Executive
Stayed 2 nights in March 2016
Good hotel, great location”
Location, clean room, good value
Love it. Stayed there whenever I go Shanghai, got a complimentary suite upgrade this time!
Reviewed March 19, 2016
10.0
Exceptional
Jennica from Singapore
Business traveler
Flair Studio Plus
Stayed 2 nights in February 2016
Best hotel for business travellers”
Good location, staff service & clean room
The only choice when on business trip in Shanghai
Reviewed March 03, 2016
9.6
Exceptional
stephen from United States
Couple
Flair Studio Plus
Stayed 6 nights in February 2016
Nice”
A very nice remodel of an old (1925) building. Only complaint was only heat available. This is common in all hotels in China. Environmentals by calendar, not actual weather.
Reviewed February 14, 2016
10.0
Exceptional
ChenLi from United States
Group
Flair Studio Plus
Stayed 1 night in January 2016
Really excellent experience”
We had an excellent stay at Cachet in Shanghai. I booked the hotel for family and they absolutely loved their room and the amenities. They also enjoyed the unique afternoon tea the hotel lounge offered for free for guests. They said the hotel staff were really friendly and helpful, and went above and beyond to accommodate and be thoughtful. It was a very personalized experience and we'd definitely stay again, especially given the super convenient location.
Reviewed January 23, 2016
9.3
Exceptional
Lok from Hong Kong
Solo traveler
Flair Studio Plus
Stayed 3 nights in December 2015
Excellent location and environment ”
Location. Staff. Environment
Very impressive.Great location, metro station right next to the hotel, and the hotel is located a the city center. Excellent services with nice staff. Beautiful and tidy room
Reviewed December 09, 2015
9.3
Exceptional
Sarah from United Kingdom
Business traveler
Flair Studio Plus
Stayed 1 night in November 2015
Excellent Boutique Hotel in Central Shanghai”
Staff Performance, Ambience, Location
This was by far the nicest Boutique hotel I've stayed in. It's location is great, close to the Metro, food and shopping. Excellent styling and friendly staff. Breakfast service was only average, but still sufficient.
Reviewed December 03, 2015
9.3
Exceptional
Mary from United States
Couple
Flair Studio Plus
Stayed 3 nights in November 2015
Good”
Location staffers clearness
Reviewed November 11, 2015
9.7
Exceptional
Nicholas from United Kingdom
Business traveler
Executive
Stayed 2 nights in November 2015
Great for business travellers”
Room size, Omelette, Location
I stayed at the Cachet for 2 nights on work, the location is brilliant in a fun area. The staff were very pleasant and the manager took the time to have a chat on a couple of occasions. The executive room was very spacious, included a good breakfast (with decent eggs!) and the happy hour and free minibar was appreciated. I'll definitely be staying here for future Shanghai trips.
Reviewed November 06, 2015
10.0
Exceptional
Ho from Hong Kong
Business traveler
Flair Studio Plus
Stayed 2 nights in October 2015
Excellent Location”
location, breakfast, cleanliness
Reviewed October 28, 2015
8.7
Excellent
William from United States
Solo traveler
Cameo Balcony Suite
Stayed 6 nights in October 2015
Good location, but let down in other areas”
Staff performance, location, ease to metro
good- great location to metro, steps away. Staff performance was excellent, excellent location to many eating establishments. bad-really poor wifi, needs wired service, breakfast seating facility poor, breakfast so so, very expensive laundry service, very very limited choice of TV channels, only 2 English channels, one news and the other basic sports. 4 star hotel
Reviewed October 11, 2015
8.0
Excellent
Jasmine from Singapore
Business traveler
Flair Studio Plus
Stayed 4 nights in August 2015
Location and clean modern room”
Location. Steps away from Metro Station. Clean Room
Good stay. Great location with Nanjing West Rd Station being steps away. Lots of restaurants in the vicinity. Good WIFI.
Reviewed August 21, 2015
6.0
Ping from Singapore
Business traveler
Flair Studio Plus
Stayed 4 nights in July 2015
Tired Hotel”
Location, Room Size, Nice Decor
Average at best... arrived late and had a really grouchy receptionist. While the hotel's decor remains chic, it is looking and smelling a little old and musty. Most taxis will not know the hotel.
Reviewed August 06, 2015
7.0
Very good
Florence from Hong Kong
Business traveler
Flair Studio Plus
Stayed 3 nights in July 2015
Good location, small lobby but comfort room”
Location, comfortness and the breakfast (surprisingly)
Reviewed July 26, 2015
7.3
Very good
EDMUND from Malaysia
Business traveler
Flair Studio Plus
Stayed 1 night in July 2015
Great location”
Location, stylish, comfort
Feel good!
Reviewed July 04, 2015
10.0
Exceptional
Jennica from Singapore
Business traveler
Flair Studio Plus
Stayed 1 night in June 2015
Boutique but classy”
comfy bed & good location
Reviewed June 26, 2015
7.7
Very good
EDMUND from Malaysia
Business traveler
Flair Studio Plus
Stayed 2 nights in June 2015
Perfect location ”
Location, cleanliness, staff friendly
Satisfied
Reviewed June 10, 2015
7.0
Very good
Antonius from Indonesia
Business traveler
Flair Studio Plus
Stayed 4 nights in May 2015
good hotel, good location, nice price, nice surrou”
good hotel, good location, nice price, nice surrounding
good hotel, good location, nice price, nice surrounding
Reviewed June 08, 2015
9.3
Exceptional
Krai from Thailand
Business traveler
Flair Studio Plus
Stayed 3 nights in May 2015
Comfortable and great location”
Next to subway station, and restaurants, Room with stove and microwave, good coffee
Reviewed May 25, 2015
9.3
Exceptional
Zi from Singapore
Business traveler
Flair Studio Plus
Stayed 4 nights in May 2015
Great boutique hotel ”
Location, ambience,
It was great. Would stay there again.
Reviewed May 10, 2015
8.7
Excellent
Hoang from Vietnam
Business traveler
Flair Studio Plus
Stayed 2 nights in March 2015
Great Location”
Location only
Amazing Location, family room feel like home. Will come back for sure
Reviewed April 06, 2015
7.7
Very good
wen from Singapore
Business traveler
Flair Studio Plus
Stayed 2 nights in January 2015
beautiful hotel in an awesome location”
location, beds, tea
Quick stay at Cachet for work. Almost missed it's entrance as the main entrance is off a side alley/lane. Once you get in the building up the lift to the lobby, everything is great. Lobby and tea area was a bit dark for my liking- chairs though stylish were also slightly impractical for breakfast dining. Room itself was comfortable, had a nice stay. Didnt really like that staff were obviously snacking on leftovers from the freeflow afternoon tea for guests even before the official tea time ended...
Reviewed March 24, 2015
9.3
Exceptional
Michael from United States
Business traveler
Flair Studio Plus
Stayed 2 nights in March 2015
Cachet Boutique a great place to stay in Shanghai”
Most comfortable bed ever, location was great, staff was very helpful
This hotel was great, very nice to stay in a Boutique Hotel compared to the 500 room chain hotels everywhere else. The rooms though fresh and modern showed a bit of wear and tear. The mini bar awesome and the bed was so comfy! The morning breakfast was very good! Note to future guests - they offer a free laundry machines on the 3rd floor - I found this out after spending $100 USD to wash T-Shirts - The metro station that connects direct to the airport is in the basement of the building - very easy to come and go and don't need a cab.
Reviewed March 12, 2015
7.0
Very good
May from Norway
Business traveler
Flair Studio Plus
Stayed 4 nights in October 2014
Businesstrip to Shanghai.”
Location, location, location
Was very disappointed. Very dark and dull hotel. Bad smell immediate when you get out of the elavator and even worse in the room. ( old sigarettsmoke) Room very old fashioned and dark. Had to sleep with the window open to not get this bad smell in all my clothes . Sleep... very bad due to the busy traffic all night. Breakfast ok, but not a cosy place to eat. They are planning to renovate and I really hope so, because of the location and the friendliness of the staff
Reviewed November 12, 2014
9.0
Exceptional
Eddie from Hong Kong
Business traveler
Stayed 2 nights in December 2013
good location”
comfort bed, good large space, clean
very good location in the heart of Jiangan district. very clean and the bit of design. will come back again.
Reviewed September 30, 2014
9.0
Exceptional
Chris from New Zealand
Couple
Flair Studio Plus
Stayed 3 nights in September 2014
Outstanding”
Service / Location / Helpful tips
Our stay at Cachet Boutique was made exceptional by the exceptional hands on attention of the service in the reception area. No question was too much trouble to answer and they proactively made suggestions on what to do, where to go, how to get there during our time in Shanghai. A show stopper were the many complementary aspects which make the stay so pleasurable. The offer of a bottle of sparkling mineral water whenever we came back from a walk, the drinks in the lobby from 6pm and the substantial nibbles that went with it, all added to the 'feel good' aspect of the stay
Reviewed September 30, 2014
7.7
Very good
Dorothy from Singapore
Business traveler
Stayed 1 night in July 2014
nice boutique hotel ”
great hotel, good location, friendly staff
it was a pleasant stay, the hotel served evening cocktails, good location.
Reviewed September 17, 2014
8.0
Excellent
Gail from Singapore
Business traveler
Flair Studio Plus
Stayed 3 nights in June 2014
Very comfortable stay”
fantastic location, comfortable rooms, attentive staff
A significant improvement in staff service now that JIA is rebranded as Cachet hotel. They were very attentive, friendly, and really alert. Total 5 stars on their end for effort- a stark contrast to what it used to be! Rooms are still normal 'JIA', but small details have been adapted to make it a wee bit different. Overall everything at this hotel is pleasant, however one area of improvement is the internet access/wifi. It was really spotty on my room level, and it was quite inconsistently, occasionally dropping though i was sitting in the same area! If they could improve the internet connection, then i'm sure i'll be happy to return again.
Reviewed June 30, 2014
6.0
Jennica from Singapore
Business traveler
Stayed 1 night in May 2014
Highly Recommended For Business Travelers”
Clean Big Room with very well trained staff
Reviewed June 20, 2014
8.0
Excellent
Pirawan from Thailand
Business traveler
Flair Studio Plus
Stayed 4 nights in June 2014
Nice & well designed”
Well designed, nice room and close to city
it was really great to stay, not far to the conference hall.
Reviewed June 10, 2014
7.0
Very good
Chow from Hong Kong
Couple
Stayed 3 nights in May 2014
It's a pleasant stay ”
Location is great, the staff is attentive.
It's quite pleasant to stay but the room service is not up to standard. We stayed there for 4 nights but the shampoos and conditioners never been refilled until we requested for it. Staff is attentive and friendly. Location is great , near the shopping centers and lot of good restaurants nearby. Very close to train station as well
Reviewed June 03, 2014
8.0
Excellent
Gail from Singapore
Business traveler
Flair Studio Plus
Stayed 5 nights in January 2014
Loved this place when it was JIA hotel”
location, room design, peaceful setting
Stayed here when it was still JIA hotel. Overall the location is awesome, only hiccup maybe finding the hotel as signage was very small. the hotel is very well decorated, rooms are super comfy and stylish.
Reviewed June 03, 2014
8.0
Excellent
Andy from United States
Business traveler
Stayed 4 nights in May 2014
nice”
convenient, price, comfort
my stay was good, however front desk had some attitude issue but other than that it was pretty good.
Reviewed May 27, 2014
8.0
Excellent
Lise from Norway
Business traveler
Flair Studio Plus
Stayed 3 nights in April 2014
Very Nice”
Location, small and not so busy, nice room
Very good with very attending staff
Reviewed May 02, 2014
9.3
Exceptional
Hong from Singapore
Business traveler
Stayed 3 nights in March 2014
Good, attentive service from hotel staff”
The rooms were comfortable and well designed, hotel was next to the Metro, and the staff were helpful and obliging to my requests.
We had a wonderful time at JIA. The hotel staff especially the manager Fergus, were attentive and obliging. The hotel is conveniently located next to the Metro, which makes travelling easy around town. There are many eateries around, really spoilt for choice. We will come back again!
Reviewed March 31, 2014
7.3
Very good
CHEONG from Malaysia
Business traveler
Flair Studio Plus
Stayed 1 night in January 2014
Unique design room.Good locatio.Nice breakfast”
Good location.Good design room.nice breakfast
Reviewed March 16, 2014
7.0
Very good
Ching from Hong Kong
Business traveler
Flair Studio Plus
Stayed 2 nights in February 2014
nice location, just a few steps from the Metro”
neat room with modern style, good services, perfect location
very close to metro station, unbeatable location! comfortable room with all basics that we need! At the shopping centre, can buy all necessities even u lost your luggage. but the breakfast has very limited choice, don't want to eat the second time! Except the breakfast, basically very good!
Reviewed March 13, 2014
5.0
Ho from Canada
Business traveler
Flair Studio Plus
Stayed 2 nights in December 2013
quality deteriorated”
comfort location convenience
not that great anymore. its not clean anywhere.i think the manager is very very bad at this hotel
Reviewed February 28, 2014
8.0
Excellent
San from Malaysia
Business traveler
Flair Studio Plus
Stayed 1 night in July 2013
Great location”
nice design hotel but a little bit old
location of hotel is great, delicious n high quality breakfast, but the interior need to start upgrade asap. definitely will recommend to friends and family.
Reviewed February 16, 2014
8.0
Excellent
Gail from Singapore
Business traveler
Flair Studio Plus
Stayed 4 nights in December 2013
comfortable room, great location, slipping service”
location, room design, large room
i've stayed here many times over the past few years, and i absolutely love the location. Super convenient, near shopping and food options, and the train service. rooms are well designed and peaceful. however service seems to be slipping over the past few years- absentminded staff and lack of reflexivity at requests! Eg. each guest is only allowed to have 1 large towel, i can't even request for a second one
Reviewed January 24, 2014