Banks in Guatemala do not accept any torn, handwriting, markings from a pen, ink stamps or stains in USD Bills. Please check your bills before traveling to Guatemala. For this reason, Casa Florencia Hotel will only accept bills in good condition.
If more people check-in at the Hotel than were originally reserved, Casa Florencia Hotel will charge additional fees per person at the time of registration. Please inform Casa Florencia Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.