Centra by Centara Hotel Mae Sot
Centra by Centara Hotel Mae Sot
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Superior - Bed Centra by Centara Hotel Mae Sot
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Lobby Centra by Centara Hotel Mae Sot
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Lobby Centra by Centara Hotel Mae Sot
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Interior view Centra by Centara Hotel Mae Sot
Interior view
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Very good
Location
7.7
See all 30 photos Centra by Centara Hotel Mae Sot
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Centra by Centara Hotel Mae Sot

Very good location
Very good
From 804 reviewsSee what guests said
7.2
/
10
Very good service
7.5
Recommended by 87% of guests
Value for money7.2
Location rating7.7
87%

would recommend to a friend

Agoda Preferred Property

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
This property is in high demand!Last booked 7 hours ago
Deluxe
Deluxe
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 king bed or 2 single beds
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Superior
Superior
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 king bed or 2 single beds
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Deluxe Room
Deluxe Room
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    Superior Double or Twin Room
    Superior Double or Twin Room
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      Deluxe Triple Room
      Deluxe Triple Room
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        Junior Suite
        Junior Suite
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          Superior Room
          Superior Room
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            Deluxe Double or Twin Room
            Deluxe Double or Twin Room
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              More about Centra by Centara Hotel Mae Sot

              More about Centra by Centara Hotel Mae Sot

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              Real reviews from real guests

              Agoda Reviews (804)Booking.com Reviews (136)
              7.2
              /
              10
              Cleanliness7.0
              Facilities7.3
              Location7.7
              Room comfort and quality7.2
              Service7.5
              Value for money7.2
              Provided by verified guests of Agoda
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              Showing 646 verified guest comments
              12345
              4.8
              jagan from Myanmar
              Group
              Superior
              Stayed 1 night in October 2018
              bad breakfast”
              hotel is too big but need to maintain,the breakfast food was awful,worst experience,not recommend for 4 star it’s just like 2 star hotel
              Reviewed November 02, 2018
              9.6
              Exceptional
              Guy from Thailand
              Business traveler
              Superior
              Stayed 1 night in October 2018
              Superb as usual”
              This is my usual hotel when I come to Mae Sot. Everything was great as usual - breakfast is always varied so regular guests will be happy. I am always curious to see the interesting mix of guests who stay here. On the evening we arrived, our first order of business after a long car journey from Bangkok was to eat dinner at the nearby Khao Mao Khao Fang restaurant, which must be one of the most beautiful restaurants anywhere in the world. I noticed a large number of westerners, mostly young Americans there and assumed they were staying at our hotel. Sure enough, they were and turns out they came on some sort of program or cultural exchange to help Burmese refugees. We ended up extending our stay to 2 nights as we had quite a bit of business to conduct and then proceeded to Myanmar for the next leg of our trip.
              Reviewed October 15, 2018
              8.0
              Excellent
              PIPAD from Thailand
              Business traveler
              Superior
              Stayed 1 night in October 2018
              Very good”
              Hotel and room are quite good but they look quite old as well. They should be refurbished.
              Reviewed October 11, 2018
              6.0
              Michael from Sweden
              Solo traveler
              Superior
              Stayed 1 night in October 2018
              Quite ordinary, but pool very nice”
              The hotel feels a bit dated, but clean, friendly staff, quiet, nice big pool and garden. Location a bit far from the Myanmar border, but close to big Robinson's shopping center and restaurants within walking distance. The small gym is 90's, but ok for simple workout
              Reviewed October 09, 2018
              10.0
              Exceptional
              YONG from Malaysia
              Business traveler
              Superior
              Stayed 1 night in August 2018
              Convenient location ”
              Slight old hotel but overall are satisfactions. Hotel dint provide toothbrush or sell also, need carry own toothbrush.
              Reviewed August 30, 2018
              8.8
              Excellent
              Onwipa from Thailand
              Couple
              Superior
              Stayed 1 night in August 2018
              classic and nice staff”
              This's not new hotel but clean. The staff was very helpful and friendly.
              Reviewed August 22, 2018
              8.4
              Excellent
              Siwaporn from Thailand
              Couple
              Superior
              Stayed 1 night in August 2018
              Excellent”
              Stay was fine but the hotel is showing its age a bit. Bar menu needs updating as they didnt have many drinks we asked for. Breakfast was fine
              Reviewed August 14, 2018
              9.6
              Exceptional
              Guy from Thailand
              Business traveler
              Superior
              Stayed 1 night in July 2018
              Great as usual”
              I stay here so often there's little point in making a review every time I stay but I decided to this time just to say I was so glad to make it here after a night spent at a terrible hotel in Mae Sai the previous night. Was such a relief to arrive to a nice comfortable room and bed after a nice warm shower after passing through road construction on the Tak-Mae Sot road late at night in pouring rain. Breakfast was a delight, the hotel regularly updates it, which is a good sign. Everything about the room was good as usual. We headed onto Myanmar after a one night's stay here and encountered 7 days straight rain and flooding - only saw sun again after arriving in Chiang Mai after the Myanmar trip.
              Reviewed July 28, 2018
              8.8
              Excellent
              Tadpong from Thailand
              Couple
              Superior
              Stayed 2 nights in August 2017
              one of the best in Mae sot”
              The only thing I would blame is the hotel is quite old unless it is perfect.
              Reviewed July 21, 2018
              6.4
              Good
              lee from Malaysia
              Family with young children
              Superior
              Stayed 1 night in May 2018
              Not the Centara you hoped for”
              Its like a low end budget hotel. Worth only about 700 baht. It looks like Centara bought over a former school and hastily converted it into a hotel. Better to get one across the street for 700 baht. Lots of bugs.
              Reviewed May 31, 2018
              5.2
              Kwee from Myanmar
              Family with young children
              Superior
              Stayed 2 nights in May 2018
              Bad service ever !! I never come back to stay again because bad staff and service too bad ”
              You need to care customers a lot ! I dont want to give you at least 1 star by your bad service
              Reviewed May 12, 2018
              7.2
              Very good
              George from Thailand
              Solo traveler
              Superior
              Stayed 2 nights in April 2018
              Very good”
              The room and bathroom were clean, and the A/C worked well. It is a bit more expensive than other hotels in Mae Sot, but if you need to be near the Robinson mall, it is a good choice; otherwise, it is a bit far from the center of Mae Sot. I didn't eat there so cannot comment on the food. The staff were pleasant and spoke English well. It is easy to get a taxi to and from there.
              Reviewed April 13, 2018
              9.2
              Exceptional
              Guy from Thailand
              Business traveler
              Superior
              Stayed 2 nights in February 2018
              Excellent business hotel”
              This is my usual place of residence whenever I'm in town on business. The staff are as always fantastic and the breakfast is great too. Glad to see they've worked on some positive changes - they are now growing organic veggies just outside the breakfast room (coffee shop) which are served in the restaurant, while the coffee machine, which was broken last time I stayed has now been fixed. Instead of large glasses the machine has been calibrated for smaller coffee cups instead, but either way you can still get a latte or mocha. My only gripe this time - the wifi was a bit slow (usually it works great) but as our trip was very busy I didn't have much time to use it anyway. In-room massage was also superb.
              Reviewed February 08, 2018
              9.6
              Exceptional
              Kelvin from Canada
              Family with young children
              Deluxe
              Stayed 1 night in May 2017
              Great stay”
              Always nice at the Centara!
              Reviewed January 15, 2018
              8.4
              Excellent
              Praewthip from Thailand
              Business traveler
              Superior
              Stayed 1 night in January 2018
              Great location, one of the best hotels around the area”
              Loved the spacious clean room. Location was a plus.
              Reviewed January 12, 2018
              2.8
              James from United States
              Solo traveler
              Superior
              Stayed 3 nights in September 2017
              Old needs serious renovation”
              The room only had one a/c outlet for charging and was way across the room (bring extension cord). Loose plug-in on electrical socket so plug falls out. Ancient TV set. Horrible bath tub with yellow stains covering half of the inside of the tub. This hotel needs serious renovation until then stay away.
              Reviewed September 15, 2017
              10.0
              Exceptional
              Daniel from United States
              Couple
              Superior
              Stayed 3 nights in September 2017
              Great Place: Stay Here”
              We loved it. Fasr and friendly check-in and we were whisked up to oir super-clean rooms. Recently renovated baths have walk-in showers. The staff were extremely helpful and in spite of some language limitations, nothing was too much trouble. Breakfast was lovely, and surprise! There is an expert young baker making the most fantastic breads. Wow! This hotel has a great pool in a lovely garden setting and tennis courts. We will stay here again.
              Reviewed September 11, 2017
              10.0
              Exceptional
              Daniel from United States
              Couple
              Superior
              Stayed 3 nights in September 2017
              Nice FInd. Good Rooms and a Great Chef”
              The rooms have been updated and the bathrooms renovated. All clean and up to date. Breakfast was excellent, and the pastry chef gets a special note for his wonderful loaves of bread. Many of the staff in an upcountry hotel are weak when it comes to English, but in this hotel, their desire to please certainly makes up for any language issues. Great hotel. We'll be back.
              Reviewed September 07, 2017
              5.6
              P from Thailand
              Family with young children
              Superior
              Stayed 1 night in June 2017
              Never again...”
              Never never again! Do not go here with children! UNSAFE! Open electric wiring in the room. Manager did not bother. + good central location ( across robinson & tops etc) + good swimming pool - check in after 3pm. Arrived around 5pm: room not ready. Told us that we had to wait for cleaning (while exhausted with children) - room not clean even after room was just " cleaned" - no other room direct available except in wings where there was no (good) view and renovation going on - long term renovation works not mentioned on the bookingsite - requested to talk to manager. Told us we had to wait one hour because manager had a break. Guest with waiting children not important enough to come directly - manager did not come to us while we requested. We had to ask again to talk to manager. - manager did not come with own solutions. - manager offered "a basket with fruit" for unconvience - during the night we found out open electric wiring while we have young children in the room. We could not sleep. Life dangering! - confronted manager next day: he said that they have to improve... - manager refused monetary compensation while he said he offered free last night. He did not. This is a 4**** star hotel of a well known chain. Not cheap for thai standards. We stayed at many hotels. Also 4 star hotels. Never had this experience. 4**** star means that one might expect top quality. People gladly pay for that quality. But this hotels lacks at (almost) all points. Especially SAFETY FOR CHILDREN!!! We tried to add pictures to this assesment which can substantiate & prove above facts but this site does not provide for that. Maybe we put pictures on other sites like zoover etc. AVOID THIS HOTEL IF YOU LOVE YOUR CHILDREN!!!
              Reviewed June 26, 2017
              7.2
              Very good
              Michael from Germany
              Solo traveler
              Deluxe
              Stayed 2 nights in May 2017
              value for money if one likes old charm, great pool ans does not mind an older hotel”
              Pool 3 Meter deep on one side Very friendly and helpful staff. Sometimes English could better​ Room large, a bit old-fashioned but good for the price paid. In some aspects however not a 4* property (anymore) Location near highway, big department store complex opposite
              Reviewed May 20, 2017
              12345
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