Cerulean Tower Tokyu Hotel
2017

Cerulean Tower Tokyu Hotel

26-1 Sakuragaoka-cho, Shibuya, Tokyo, Japan, 150-8512
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 Cerulean Tower Tokyu Hotel
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    Lobby Cerulean Tower Tokyu Hotel
    Interior view Cerulean Tower Tokyu Hotel
     Cerulean Tower Tokyu Hotel
    Superior Twin QQ - Bed Cerulean Tower Tokyu Hotel
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    Exterior view Cerulean Tower Tokyu Hotel

    Guest reviews

    8.8
    Excellent
    /10
    (2402 reviews)See what guests said
    9.3
    Exceptional cleanliness
    Recommended by 94% of guests

    Property highlights

    • 260 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    5 travelers are looking at this property right nowBook now before it's too late!
    Exceptional
    Location
    9.1
    See map
    Exceptional location - 50 meters from city center
    Nearby
    Popular
  • Shibuya Mark City210 m
  • Hachi Statue300 m
  • Shibuya Crossing340 m
  • Shibuya 109350 m
  • Shibuya Hikarie460 m
  • MEGA Don Quijote Shibuya470 m
  • Tokyu Department Store560 m
  • Marui City Shibuya570 m
  • Parco Factory610 m
  • Parco Shibuya Shopping Mall620 m
  • Value for money8.2
    Location rating9.1
    Nearest airportHaneda Airport (HND)
    Distance to airport13.8 km
    Select your room
    8.9
    Excellent
    Room comfort & quality
    Executive Corner King Room - Non-Smoking
    Executive Corner King Room - Non-Smoking
    ...
    • Room size: 49 m²/527 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    Executive Superior King
    Executive Superior King
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin QQ
    Superior Twin QQ
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Corner Twin Non-Smoking
    Corner Twin Non-Smoking
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Corner King Room - Non-Smoking
    Corner King Room - Non-Smoking
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin Smoking
    Superior Twin Smoking
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Room
    King Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Adjoining Rooms
    Adjoining Rooms
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
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    More about Cerulean Tower Tokyu Hotel

    More about Cerulean Tower Tokyu Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2402)Booking.com Reviews (1717)
    8.8
    /
    10
    Cleanliness9.3
    Facilities8.6
    Location9.1
    Room comfort and quality8.9
    Service9.0
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (2402)
    All room types

    Show reviews that mention 

    Showing 1504 verified guest comments
    12345
    8.0
    Excellent
    Alexandra from Hong Kong
    Family with young children
    Superior Twin Room
    Stayed 1 night in February 2019
    Good hotel but perhaps not for families”
    Good rooms but not especially good value for money. Wanted to go for a drink on 40th floor but children not allowed. No tables in lobby when we wanted to go for a drink before going out. No offer of help to carry bags out to airport bus.
    Reviewed February 11, 2019
    9.6
    Exceptional
    Elliot from Singapore
    Couple
    Queen
    Stayed 2 nights in January 2019
    Great Service ”
    Check in was hassle free. Was given an option to upgrade the room and to have access to the lounge by topping up. Did so and was not disappointed. Selection of alcohol, cocktails and food was good. There is a good offering of sake, wines and champagne. Rooms are well appointed. Views are amazing. The hotel has all one would need. A church, Dentist, clinic, convenience store, shops, array of restaurants, gym, indoor pool etc. They made a dinner reservation on my behalf. What struck me was their level of service. We booked the 6.40am Narita Express. Without us asking, the very efficient bellboy was at our door at 6.30am to Ensure that he had our bags, rushed us through check out and had the bus waiting for us. This was above and beyond his duty. Very impressive. Will stay here again when I am back in Tokyo.
    Reviewed January 27, 2019
    Dear Mr./Ms. Elliot Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
    Responded January 28, 2019
    Cerulean Tower Tokyu Hotel
    8.4
    Excellent
    chris from United Kingdom
    Business traveler
    Standard King
    Stayed 4 nights in February 2019
    .”
    .
    Reviewed February 12, 2019
    Dear Mr./Ms. Chris Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,
    Responded February 13, 2019
    Cerulean Tower Tokyu Hotel
    10.0
    Exceptional
    Margot from Australia
    Couple
    Queen
    Stayed 5 nights in December 2018
    True 5 star experience”
    The Cerulean Tower Tokyu Hotel is located just behind the scramble crossing at Shibuya station. Location wise it is fantastic, as you are close to the action, but on a slightly more quiet street. The rooms are very nicely appointed with magnificent views over Tokyo. My room looked directly towards Mt Fuji. Wonderful to wake up in the morning and gaze out at Fuji from bed. The bed was so comfortable - one of the most comfortable hotel beds I have ever slept on. After a long flight this hotel is amazing for a big sleep! The fitness facilities are great too if you want some down time. They are equipped with a gym, sauna, spa and pool. The staff were lovely too. Overall I was very pleasantly surprised by the standards of this hotel. It was truly 5-star, and I would recommend it to anyone staying in Tokyo.
    Reviewed February 07, 2019
    Dear Mr./Ms. Margot Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
    Responded February 07, 2019
    Cerulean Tower Tokyu Hotel
    9.6
    Exceptional
    WENG from Malaysia
    Family with young children
    Superior Twin QQ
    Stayed 2 nights in December 2018
    Good Hotel”
    We enjoyed our stay here, the staffs are very helpful. It is near to Shibuya Station but need to walk over the overhead crossover so may not be suitable for family traveling with elderly. Room is in good size, initially I have req for a room with Shibuya crossing view, unfortunately a newly constructed building has booked the view from the hotel.
    Reviewed December 30, 2018
    Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. However, We would like to apologize profusely on the inconveniences that were caused during your stay. This is definitely not the level of service that we will want to extend to our guests and we would like to apologize once again and to ensure your comfortable experience here next time, we will improve your feedback as soon as possible. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,
    Responded January 01, 2019
    Cerulean Tower Tokyu Hotel
    8.0
    Excellent
    Boyoung from South Korea
    Solo traveler
    Superior Twin QQ
    Stayed 3 nights in December 2018
    Good”
    It seems close to sibuya station. It’s quite nice. we want to check in at 3pm but the room was not ready. We were waiting over 30 minutes at busy robby but they didn’t provide any other services. We just waiting!!!..... This hotel room was much biger than other japan hotels. So, it was good! And very clean.
    Reviewed December 23, 2018
    Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
    Responded January 01, 2019
    Cerulean Tower Tokyu Hotel
    9.6
    Exceptional
    Lynet from Philippines
    Family with young children
    Executive Corner King Room - Non-Smoking
    Stayed 5 nights in December 2018
    Fantastic Views and Spacious ”
    Pros: Great Views, Conveniently Located for Train Station and AirPort Bus Limo Drop Off and Pick Up, Huge Room compared to others (we had corner). Cons: Pricey food for hotel restaurants, room temp only goes down to 20 C and blanket was too warm for it. We had a great time during our stay! Friendly staff and loved the views!
    Reviewed December 22, 2018
    Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
    Responded January 01, 2019
    Cerulean Tower Tokyu Hotel
    10.0
    Exceptional
    Shealy from United States
    Group
    Adjoining Rooms
    Stayed 4 nights in December 2018
    Fabulous stay! ”
    This hotel was everything we could have hoped for and more. It truly made our first visit to Tokyo! The staff was excellent and very accommodating. They even had umbrellas for us on a rainy day. I couldn’t recommend this hotel more.
    Reviewed December 20, 2018
    Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
    Responded January 01, 2019
    Cerulean Tower Tokyu Hotel
    9.2
    Exceptional
    Tom from Thailand
    Family with young children
    Corner Twin Non-Smoking
    Stayed 4 nights in December 2018
    Never disappoints ”
    Excellent property within a stone’s throw from the famous Shibuya scrambled crossing. Attentive service, clean and for Japanese standards relatively spacious rooms, and very clean. Only downside is limited food options for families with young children. But that’s not unique to this hotel and they were accommodating when we enquired.
    Reviewed December 20, 2018
    Dear Mr./Ms. Tom Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
    Responded January 01, 2019
    Cerulean Tower Tokyu Hotel
    10.0
    Exceptional
    Nicolette from Singapore
    Family with young children
    Superior Twin QQ
    Stayed 4 nights in November 2018
    Great location and exceptional service ”
    Spacious room that could accommodate a family of five. Generous bathroom amenities, and staff were always ready to help with our requests. Superb location that’s walking distance to Shibuya 109, Shibuya Mark City, Shibuya Stream, etc.
    Reviewed November 23, 2018
    Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
    Responded November 25, 2018
    Cerulean Tower Tokyu Hotel
    9.6
    Exceptional
    Trent from Singapore
    Couple
    Queen
    Stayed 3 nights in February 2019
    Nice place ”
    Great place to stay, good value and a great location!
    Reviewed February 14, 2019
    Dear Mr./Ms. Trent Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
    Responded February 14, 2019
    Cerulean Tower Tokyu Hotel
    10.0
    Exceptional
    Kenneth from United States
    Couple
    Queen
    Stayed 2 nights in January 2019
    Japan 2019”
    Unfortunately due to a delayed flight my wife and I were only able to stay one night. The room was great as were the staff and service. Very closes to the Shibuya Train Station, shopping, and Shibuya Crossing. We'd stay again.
    Reviewed January 22, 2019
    Dear Mr./Ms. Kenneth Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
    Responded January 23, 2019
    Cerulean Tower Tokyu Hotel
    10.0
    Exceptional
    Anuar from Malaysia
    Family with young children
    Queen
    Stayed 3 nights in February 2019
    Great location”
    Great location in shibuya, 5 minute walk to the station. Great for going out at night. Staff are very accomodating and will take care of you.
    Reviewed February 09, 2019
    Dear Mr./Ms. Anuar Thank you for staying the Cerulean Tower Tokyu Hotel in your recent visit in Tokyo. We are delighted to understand that the location of the Hotel has brought many conveniences to your stay. Thank you once again for the time in sharing your feedback and we look forward to welcoming you back at our hotel. Sincerely yours,
    Responded February 13, 2019
    Cerulean Tower Tokyu Hotel
    8.4
    Excellent
    Fatma from United Arab Emirates
    Couple
    Superior Twin Room
    Stayed 6 nights in October 2018
    Second time, best hotel”
    This is the best hotel in Shibuya. It is so close the the station and Shibuya crossing and shopping area. Staff are very polite and helpful. Room was clean, bed sheets and bathroom toiletries where changed every day. A bit costly, but worth it.
    Reviewed November 06, 2018
    Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,
    Responded November 07, 2018
    Cerulean Tower Tokyu Hotel
    9.2
    Exceptional
    Laura from United States
    Couple
    Queen
    Stayed 5 nights in October 2018
    Big in Japan”
    My boyfriend and I stayed at the Cerulean for several nights for a family wedding. Prior to the Cerulean we stayed at a typically-sized Japanese hotel, which was one third of the size! The main advantage to staying at the Cerulean is the room size- at 30 square meters, it is one of the largest in town. The other advantages is the comfortable bed, the amazing view (rooms start on the 19th floor) and the toiletries. Keep in mind that this hotel charges for almost everything. ANYTHING at the beverage bar/ fridge is fee-based. So for your morning tea/coffee, you are better off bringing your own. They also tried to charge us a $30 "cover charge" to sit at the top floor "Tower Bar" although we told them we were staying at the hotel. They quickly apologized and reversed this part of the bill after we told them of the error. Overall, I would definitely stay here any time- I felt very comfortable and at home in my Tokyo palace in the sky!
    Reviewed October 23, 2018
    Dear the guest, thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us. The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the location, view, room size and amenities of the Hotel has brought many conveniences to your stay. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,
    Responded October 24, 2018
    Cerulean Tower Tokyu Hotel
    8.4
    Excellent
    Eli from Israel
    Couple
    Queen
    Stayed 1 night in September 2018
    Luxurious hotel in the middle of Shibuya”
    The tower was our first stop in Japan - great welcome. Staff is super kind & professional. Location is optimal, close to public transportation and 3 mins walking distance from the famous Shibuya crossing. Rooms are clean, new and cozy. We recommend the hotel. Minuses are high price, the gym isn't free (except 6-7 am) and there's very expensive additional service fee (optional) like breakfast and such
    Reviewed September 25, 2018
    Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience and we will refer to your precious opinion. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,
    Responded October 20, 2018
    Cerulean Tower Tokyu Hotel
    9.2
    Exceptional
    Chatchawan from Thailand
    Group
    Japanese Suite Room
    Stayed 2 nights in September 2018
    Exceeding Satisfaction”
    Best feature probably is having a pedestrian bridge connecting hotel over the busy highway to the main shopping area near the station. A very big clean Gym, swimming Pool and 3 convenient stores within 5 minutes walk time with one in the hotel premise.
    Reviewed September 23, 2018
    Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Sincerely yours,
    Responded October 20, 2018
    Cerulean Tower Tokyu Hotel
    9.2
    Exceptional
    Reinhard from Indonesia
    Couple
    King Smoking
    Stayed 2 nights in December 2018
    best hotel in shibuya area”
    very spacious room, the staff is very helpfull easy access to the narita limousine bus
    Reviewed January 31, 2019
    Dear Mr./Ms. Reinhard Thank you for staying the Cerulean Tower Tokyu Hotel in your recent visit in Tokyo. We are delighted to understand that the location of the Hotel has brought many conveniences to your stay. Thank you once again for the time in sharing your feedback and we look forward to welcoming you back at our hotel. Sincerely yours,
    Responded February 01, 2019
    Cerulean Tower Tokyu Hotel
    9.6
    Exceptional
    TSAI from Taiwan
    Family with teens
    Corner Twin Non-Smoking
    Stayed 4 nights in January 2019
    Excellent & Comfortable staying ”
    Great location, beautiful night view, helpful staff.
    Reviewed January 31, 2019
    Dear Mr./Ms. TSAI Thank you for staying the Cerulean Tower Tokyu Hotel in your recent visit in Tokyo. We are delighted to understand that the location of the Hotel has brought many conveniences to your stay. Thank you once again for the time in sharing your feedback and we look forward to welcoming you back at our hotel. Sincerely yours,
    Responded February 01, 2019
    Cerulean Tower Tokyu Hotel
    9.6
    Exceptional
    sanghyun from South Korea
    Business traveler
    Queen
    Stayed 2 nights in January 2019
    Very Nice!”
    It's the best.
    Reviewed January 28, 2019
    일역 기능을 사용하여 당신의 언어로 회신합니다. 잘못하고 있으면 죄송합니다. 이번에는 하늘색의 타워 도큐 호텔에 숙박 주셔서 감사합니다. 또한 의견을 보내 주셔서 거듭 감사드립니다. 당신에게 천천히 즐기실 수 있습니다 우리도 매우 기쁩니다. 앞으로도 고객에게 만족할 수있는 서비스를 목표로 성심 성의껏 노력하겠습니다. 고객의 또는 방문을 스태프 모두 기다리고 있습니다. 감사합니다
    Responded January 29, 2019
    Cerulean Tower Tokyu Hotel
    12345
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    • Exceptional location
    • Meiji Shrine
    • Shibuya Train Station is within 0.26 km