Cherai Beach Resorts
Cherai Beach Resorts
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Very good
Location
7.7
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Very good
From 113 reviewsSee what guests said
7.0
/
10
Very good service
7.2
Value for money6.9
Distance to city center25.00 Km
Location rating7.7
Nearest airportKochi Naval Airport
Distance to airport22.8 km
  • Airport transfer

  • 60 meters to the beach

  • Currency exchange

  • Sauna

Room choices
This property is in high demand!Last booked a few minutes ago
Luxury Villa
Luxury Villa
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  • Room size: 46 m²/495 ft²
  • Lagoon view
  • 2 single beds and 1 king be...
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Deluxe Villa
Deluxe Villa
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  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 king bed
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Premium Villa
Premium Villa
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  • Room size: 32 m²/344 ft²
  • Partial lake view
  • 1 double bed or 2 semi doub...
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Club Villa
Club Villa
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    Villa - Garden view
    Villa - Garden view
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      Villa
      Villa
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        More about Cherai Beach Resorts

        More about Cherai Beach Resorts

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

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        Property's guest policies

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        Some helpful facts

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        Announcements

        Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

        Real reviews from real guests

        Agoda Reviews (113)Booking.com Reviews (88)
        7.0
        /
        10
        Cleanliness6.9
        Facilities6.9
        Location7.7
        Room comfort and quality7.0
        Service7.2
        Value for money6.9
        Provided by verified guests of Agoda
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        All guests (113)
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        Showing 107 verified guest comments
        12345
        2.0
        Wendy from United Kingdom
        Couple
        Deluxe Villa
        Stayed 5 nights in February 2018
        A huge disappointment ”
        Dirty towels, dirty bed linen, filthy (and non-working) fridge, no hot water in shower for 4/5 of our stay, disgustingly dirty bathroom; website said there were two (or 3) restaurants, but there is just one, serving bland lukewarm slop. The water channels throughout Resort stank of foetid water. On the plus side, great massages. Been travelling through Southern India for nearly three weeks, and this was the only awful place we stayed at. Avoid.
        Reviewed March 04, 2018
        6.4
        Good
        viv from United Kingdom
        Couple
        Luxury Villa
        Stayed 4 nights in February 2018
        Not as good as the photos”
        This hotel is built on mosquitoe ridden stagnant pools of water. The smell is horrendous. The restaurant also sits on stagnant water so doesn't make you want to eat there. Breakfast was ok. The bar is a dingy black hole but at least you can get a beer or wine, no gin and tonic which makes me laugh, after all it was the drink of the time. Our room 511 was good and had most facilities except a safe . The air con worked and so did the fridge unlike other rooms I heard. The beach is right opposite but the water comes to the rocks so you cannot just sit there. (Go up the beach left or right). On a positive note the pool is lovely although no filtering was done while we we were there. Staff seemed friendly. Wouldnt go back Im afraid
        Reviewed February 27, 2018
        5.2
        Supriya from India
        Family with young children
        Deluxe Villa
        Stayed 2 nights in October 2017
        Big Resort with Lack of Maintenance, Poor Food Quality and Unprofessional, Fishy Management Policies”
        Big Resort with Lack of Maintenance, Poor Food Quality and Unprofessional, Fishy Management Policies This is a big property at a nice location. Inlay Resort Plan and Designs suggest objectives with professional look-out to have distinctive and attractive features for travelers. But, each and every aspect carry signatures of poorly monitored maintenance. Some places even show reckless ignorance to the convenience of travelers, eg, the surroundings of the Swimming Pool, constructional debris are scattered at random making the views and ambiance dirty. Air Conditioner did not work in my room, they had to attend twice and did nothing until I forced them to recharge gas, then finally that worked after two-three hours of my Check-In. Breakfast quality had been the worst I have ever seen, poor quality preparation, very limited option. And over all the Management policies were found to be absolutely fishy, their explanations were self contradictory and while there were ambiguities, no "Senior Manager ( ? !! ) " came out to the Front and kept hidden within their inside office. The Front Desk guys tried to convey Logic what they have been taught to, when they failed to justify their own Logic, the so called Managers stayed inside to save themselves. The Room charges are much high in comparison to whatever amenities being offered, the price is unjustified and raised high just in order to opt for dishonest commercial policy by manifestation of exaggerated description and information to the travelers. I would not recommend this Resort at all, there are several other options.
        Reviewed October 20, 2017
        7.6
        Very good
        Laurie from France
        Family with young children
        Luxury Villa
        Stayed 3 nights in July 2017
        Family time with young kids”
        We spent 4 nights, beautiful location, kids loved the pool. Restaurant was good and affordable. Spa is great. Staff is not always fluent in english but you can reach easily manager if needed. We recommend it !
        Reviewed August 10, 2017
        8.4
        Excellent
        Pauline from United Kingdom
        Group
        Premium Villa
        Stayed 10 nights in November 2016
        Loved it. Would definitely come back. Transformed my own perception of India ”
        Read loads of reviews prior to coming and was prepared for a mediocre stay due to reviews I'd read. Arrived at 4am and were prepared to hang about in reception until check-in time at 1pm. Our room was arranged straight away. At the time of arrival we had no idea about the situation with the rupee and the staff ensured we were looked after and this didn't impact on our holiday. Whilst we were here maintainance work was being carried out, this of course has to be done and has to be a positive for future bookings. As two women arriving in India for the first time we loved it and Cherai Beach resorts played a major part in that experience. I couldn't fault any of the staff, from housekeeping to management they were all above expectations. We would definitely recommend and come back again. Pauline and Joanne, Manchester England
        Reviewed November 27, 2016
        8.0
        Excellent
        Elizabeth from Ireland
        Couple
        Premium Villa
        Stayed 5 nights in March 2016
        Nice quite location”
        Very relaxing away from all the road noises of India. Bungalows spacious great choice of English channels on tv. Sunbeds provided on beach across the road bu the lovely security staff. Only downfall with this hotel is the WIFI only in reception and very poor. Not acceptable in 2016.
        Reviewed April 12, 2016
        5.3
        NARESH from India
        Couple
        Stayed 2 nights in December 2015
        Bad experiance at cherai ”
        spa,
        Reviewed December 29, 2015
        3.3
        Arunprasath from India
        Couple
        Luxury Villa
        Stayed 1 night in August 2015
        Bad staffs, Bad cleanliness”
        shall improve in cleanliness, high priced, can't give 4 star, staffs shall be kind enough
        Reviewed October 26, 2015
        2.0
        Joshua from United Kingdom
        Solo traveler
        Premium Villa
        Stayed 4 nights in August 2015
        Unfit for humans, did not stay as it was horrible ”
        I checked in and staff were rude. I then was shown to room which was completely horrible and filthy. I then tried to change rooms but all the other rooms were filthy as well. Went back to reception and was told I would be shown another room but waited for 30 minutes and was still left waiting. Then asked for a taxi to be called for me to take me to a different hotel and they quoted me 1800rupees for a journey that should have costed 750-800 maximum. The staff were very rude and unhelpful, I paid for 4 nights in hotel and have not revived a refund. What a horrible excuse for a hotel
        Reviewed August 11, 2015
        9.7
        Exceptional
        hari from India
        Couple
        Premium Villa
        Stayed 1 night in June 2015
        The hotel location is good.good value for money.”
        Good value for money.
        Good.The location is good. Its a good value for money.
        Reviewed June 08, 2015
        8.0
        Excellent
        Sudhish from India
        Family with young children
        Luxury Villa
        Stayed 2 nights in May 2015
        --”
        --
        --
        Reviewed June 04, 2015
        5.3
        Tracey from United Kingdom
        Couple
        Stayed 3 nights in February 2015
        Cherai beach experience”
        The Location between the sea and backwater the gardens
        Good overall however the air conditioning didn't work properly, the wifi only worked in reception and it could have benefited from a pool
        Reviewed February 22, 2015
        3.3
        stuart from United Kingdom
        Couple
        Luxury Villa
        Stayed 2 nights in February 2015
        Worst hotel that we have stayed in during our to I”
        Beach, Sun Leaving
        terrible could not wait to leave
        Reviewed February 16, 2015
        7.3
        Very good
        Mukesh from India
        Solo traveler
        Stayed 3 nights in February 2015
        Pleasant plantation”
        Greenery, near to beach and friedly staff
        Stay was good except cockroaches in bathroom, lizards in bedroom and ants all over the room, dirty water ponds inside resorts, mosquitoes in hall, where only wifi was available. No area to sit and relax inside resort
        Reviewed February 07, 2015
        7.0
        Very good
        Sandip from United Kingdom
        Couple
        Stayed 8 nights in January 2015
        Quite and Idylic resort”
        location fantastic. sunrise and sunset stunning. very quiet and peaceful for total relaxation. grounds are full with greenery.
        Stay itself was fine but restaurant needs better upkeep ( stop the flood of water) and choice of menu All food is fixed buffet. WiFi only works in reception area. At time's mainly with movernight tide hotel lawn and walking paths gets water logged and they don't have pump to get it out to canal, so you may have walk through pool of water on the papath. Same Situation even in restaurant. You have to Prepared to have breakfast buffet collections food while standing in water . Sitting area is fine. Boat trip and Ayurvedic treatment was very relaxing. Staff are friendly and try to help you. No actual travel desk or roomservice but they do organise cars and serve in room occasionally when asked for from bar and restaurant. Very peaceful surroundings. Few good places to eat around at night and lunchtime within 15_20 mins walk.
        Reviewed February 01, 2015
        9.7
        Exceptional
        Yasser from Lebanon
        Solo traveler
        Luxury Villa
        Stayed 2 nights in October 2014
        enjoyable stay”
        views , location and rooms
        I love the views of the hotel
        Reviewed December 09, 2014
        6.0
        TARA from India
        Business traveler
        Premium Villa
        Stayed 1 night in November 2014
        not bad”
        123
        Reviewed November 11, 2014
        3.7
        Anna from Poland
        Couple
        Stayed 2 nights in October 2014
        10 years ago probably it was great place”
        surroundings
        Resort is very nice, green, many trees, nice place to walk however everything is neglected. Rooms are in poor condition. For sure they need renowal. Walls are dirty, it is stinky inside. Bathroom not clean with fungus. For sure nothing was done to improve quality since very long time. First room we got was full of ants. And it was premium villa...I don"t want to know how standard villas look like...Breakfast very poor. Beach on pictures on website looks lovely...in fact it is very small with 2 sun beds. To get to Kochi it took about 1 hour. Cherai Beach Resort is absolutely not worth its price. In the same price you can find much better place to stay
        Reviewed November 04, 2014
        8.7
        Excellent
        Venkatesh from India
        Couple
        Stayed 3 nights in August 2014
        Loved the time we got by overselves”
        right opposite to the beach
        Reviewed September 02, 2014
        2.7
        Martien from Australia
        Family with teens
        Stayed 1 night in January 2014
        Dreadful. Manager is a nightmare”
        Booked the Doctor's Villa on Agoda at a price greater than a night at a five star hotel in Delhi (LaLit Hotel). Expectations were high. Arrived and was shown to a room that was basically two beds in an "L' shaped room. Zero charm. Refused to check in. Asked reception to look at the image of the room on the Agoda website I had booked. Different rooms. Told that Agoda came and took the photos themselves and that they had made a mistake. It was not the resort's issue. Issue is with Agoda they said. Suggested that they stop lying and provide the room booked. Clearly given it to somebody else. Nobody else ever made a fuss they suggested. I insisted that I speak to the head of reception and then the hotel manager. Told I was rude by my suggestion that I was being conned. Two hours later told to accept two rooms at extra cost. Repeatedly I was told that I was being problematic and at no time did they accept responsibility for their misadvertising. Turned up to breakfast which was advertised as commencing at 7 a.m. and told to come back at 8 a.m. and it was suggested that the sign was a mistake. There are many mistakes occurring at this place. This was my 9th trip to India in 30 years and was clearly the worst hotel experience that I have ever had. Sure, when young I would check into $10 a night hostels. You get what you pay for. I would never complain in this context. However, this place was expensive by Indian standards and offered less than the cheapest place I have ever stayed. In summary: whatever you do, do not stay at this place. Other Agoda reviews suggest this is not an exception. It occurs regularly. Rude management. Lies and deceit. Not being given the room booked. Excuses regarding the Agoda images etc. Stay away. Do yourself a favour. Don't ever venture near this truly dreadful establishment. Agoda (which is a fine service) would be embarrassed to have listed it.
        Reviewed July 13, 2014
        12345
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