Citadines Central Xi'an
Citadines Central Xi'an
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Studio - Guestroom Citadines Central Xi'an
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Interior view Citadines Central Xi'an
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Fitness center Citadines Central Xi'an
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Exceptional
Location
9.2
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What guests are saying:
Great location!
Adiba from Singapore
Family with teens
A modern hotel with a great location in the centre of Xi’an. You step out of the hotel and are literally steps away from the Bell Tower, Drum Tower and Muslim Quarter. What a find! Me and my friends were very pleased with our stay.
Matthew from United Kingdom
Group
The hotel has excelleny location
yenni from Indonesia
Family with teens
Good value for money . A few steps from the bell and drum tower. Convenient location next to a mall and alot of local restaurant nearby. The hotel in itself is a bit outdated but for the price it is good. The buffet breakfast is also good.
lou from New Zealand
Family with young children
Location of hotel is very good. Good stay, good food!
Young from Singapore
Group
I really love this hotel. My family too. This hotel has superb location. We really love it.
djono from Indonesia
Family with young children
Location was close to anything you want to visit in Xian; Bell Tower, Drum Tower, Moslem Quarter and subway. Staff were very helpful. Optional airport transfer very useful and just cost you slightly over taxi.
Abi from Indonesia
Family with teens
Good location, in the middle of city. Within 10mins walking distance to Muslim Street, bus & MRT station, massage, Shopping Mall and good food. Breakfast is simple however The room is clean, big with reasonable price. This is the hotel that I will come again.
pei from Malaysia
Group

Citadines Central Xi'an

Exceptional location
- Inside city center
Excellent
From 2051 reviewsSee what guests said
8.1
/
10
Excellent value for money
8.5
Recommended by 89% of guests
Value for money8.5
Location rating9.2
Nearest airportXianyang International Airport (XIY)
Distance to airport26.4 km
  • 580 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.2
Excellent
Room comfort & quality
15 travelers are looking at this property right nowBook now before it's too late!
1 Bedroom Deluxe
1 Bedroom Deluxe
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 double bed and 1 sofa bed
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2 Bedroom Executive
2 Bedroom Executive
...
  • Room size: 118 m²/1270 ft²
  • City view
  • 2 king beds and 1 sofa bed
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studio twin
studio twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 double beds
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Studio
Studio
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed and 1 sofa bed
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Studio Premier
Studio Premier
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed
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Kai Fang Shi Ke Fang
Kai Fang Shi Ke Fang
...
  • Non-smoking
  • Bathtub
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APARTMENT EXECUTIVE TWO BEDROOMS - ROOM ONLY
APARTMENT EXECUTIVE TWO BEDROOMS - ROOM ONLY
...
  • Bathtub
  • Kitchenette
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Double Single Use Standard
Double Single Use Standard
...
  • Bathtub
  • Kitchenette
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APARTMENT DELUXE ONE BEDROOM - ROOM ONLY
APARTMENT DELUXE ONE BEDROOM - ROOM ONLY
...
  • Bathtub
  • Kitchenette
Enter dates to see prices
Dan Fang Gong Yu Shuang Chuang Fang
Dan Fang Gong Yu Shuang Chuang Fang
...
  • Non-smoking
Enter dates to see prices
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More about Citadines Central Xi'an

More about Citadines Central Xi'an

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2051)Booking.com Reviews (1421)
8.1
/
10
Cleanliness8.0
Facilities7.6
Location9.2
Room comfort and quality8.2
Service8.0
Value for money8.5
Provided by verified guests of Agoda
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All guests (2051)
All room types
Showing 1604 verified guest comments
12345
8.0
Excellent
boon from Singapore
Couple
Studio
Stayed 4 nights in October 2018
Location of hotel and service ”
Excellent location , near to Drum tower. Staff very helpful.
Reviewed October 29, 2018
"Dear Guest:thank you for your choosing to stay with us. Our property is located in the heart of the cith with convenient traffic, that is the center of restaurant, entertainment and shopping. The famious Muslin street,bell tower and city wall Etc. are more 10 minutes away from hotel by walk, and we provide the free city map for your easy trip. All of us hope you will choose any property of Ascott to stay again. "
Responded October 31, 2018
Citadines Central Xi'an
8.8
Excellent
Zaharani from Malaysia
Group
2 Bedroom Executive
Stayed 3 nights in October 2018
Just nice”
There is no air ventilation for the toilet. The breakfast can be improved
Reviewed October 26, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded October 31, 2018
Citadines Central Xi'an
7.2
Very good
DayRen from Malaysia
Group
Studio
Stayed 4 nights in April 2018
Very good”
good and convenient location mainly
Reviewed October 24, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded October 31, 2018
Citadines Central Xi'an
8.8
Excellent
Jonathan from United States
Family with young children
Studio
Stayed 2 nights in October 2018
Excellent”
Great location and good size rooms. The room we were in seemed a little dated, like it needed to be renovated. Our friends stayed in another room that had been updated and it was much better.
Reviewed October 22, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded October 31, 2018
Citadines Central Xi'an
6.8
Good
Pekka from Finland
Couple
Studio
Stayed 6 nights in October 2018
Good location, mediocre travel services and breakfast”
Hotel was reasonably priced the location is excellent. However, some aspects of service could be improved. Breakfast: Orange juice dispenser had fruit flies swimming in it. Coffee not very good. Cold food. Fried eggs and noodles available on order. Room: Clean and roomy even if showing signs of wear at some places. Kitchen seemed to be well equipped. Travel services: We booked a car from the hotel’s service desk to drive us to Mount Huashan for a day, agreeing that we’d have 8 hours to spend at the mountain. However, our driver informed us to come back after 6 hours. We negotiated a compromise, but this made the trip feel hurried and we had to cut the planned route on the mountain. Driver didn’t speak English and picked up a passenger on the way back without asking us anything.
Reviewed October 10, 2018
"Dear Guest:thank you for your choosing to stay with us and sincere and valuable comments and suggestions to us.We will follow up our training and improve our service level, try our best to do better in our further work. Please tell us your any requests, we would like to provide a comfortable and convinence environment of living.Thank you for your attention to our service. All of us hope you will choose any property of Ascott to stay again. "
Responded October 16, 2018
Citadines Central Xi'an
7.2
Very good
Irene from Singapore
Family with teens
1 Bedroom Deluxe
Stayed 2 nights in September 2018
It was our first time staying in apartment hotel with above average satisfactory experience. ”
Action response time from reception & house keeper can be improved.
Reviewed October 05, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded October 09, 2018
Citadines Central Xi'an
6.4
Good
Karm from United Kingdom
Couple
Studio
Stayed 3 nights in September 2018
Centralised”
Very basic for a tourist but very central to all the tourist sites.
Reviewed October 04, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded October 09, 2018
Citadines Central Xi'an
8.0
Excellent
Soon from Singapore
Group
1 Bedroom Deluxe
Stayed 2 nights in September 2018
Good location and Cleanliness Hotel”
The hotel is well located near the bell tower and also to many shopping area. Will stay in this apartment again.
Reviewed September 25, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded September 28, 2018
Citadines Central Xi'an
8.0
Excellent
David from Australia
Couple
Studio Premier
Stayed 1 night in September 2018
Very good”
Good size clean room. Excellent location in centre of town. Central atrium area was very tired and not somewhere you would want to spend much time, but plenty to do outside in town. Breakfast was ordinary but was included in a reasonably low room rate. Overall good value for money.
Reviewed September 24, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded September 28, 2018
Citadines Central Xi'an
5.2
Eric from United States
Couple
Studio
Stayed 2 nights in September 2018
Probably a good value but too industrial”
For Xi’an city center it is convenient and probably a good value. Being from US I found it too industrial looking and the beds extremely hard. It did have laundry facilities (20 yuan wash or dry). They loaned umbrellas when we went to Terra Cotta Soldiers.
Reviewed September 24, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded September 28, 2018
Citadines Central Xi'an
10.0
Exceptional
Fazilah from Malaysia
Couple
Studio
Stayed 3 nights in September 2018
Exceptional”
Very clean and well design. Very satisfied that you have paid for it. The staff also very helpful and an English speaker also which is good for the people that not speaking mandarin.
Reviewed September 21, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded September 28, 2018
Citadines Central Xi'an
10.0
Exceptional
Pang from Singapore
Couple
1 Bedroom Deluxe
Stayed 6 nights in September 2018
Exceptional”
Excellent location. Restaurant in the hotel itself serves decent chinese food at reasonable prices. Many eating places and convenience stores around the hotel. Short walk (10 to 15 minutes) to key attractions such as Bell Tower, Drum Tower, Muslim Street, etc. Staff are helpful and speak quite good english. The travel agency next to the lifts on the ground floor provides good service in terms of arranging for car and driver to terracotta warriors and other attractions. Prices are competitive compared to those that I found on the internet. A word of advice though - do not go to Mt. Huashan if it is raining. You will not see anything except cloud and mist, with visibility not more than 200 to 300 metres.
Reviewed September 20, 2018
"Dear Guest:thank you for your choosing to stay with us. Our property is located in the heart of the cith with convenient traffic, that is the center of restaurant, entertainment and shopping. The famious Muslin street,bell tower and city wall Etc. are more 10 minutes away from hotel by walk, and we provide the free city map for your easy trip. All of us hope you will choose any property of Ascott to stay again. "
Responded September 28, 2018
Citadines Central Xi'an
7.2
Very good
Cristina from Philippines
Group
Studio
Stayed 2 nights in September 2018
Inside the City Wall”
There were mildew stains in the toilet. The sofa bed also had stains. But the room is big enough for 3 guests with large suitcases. The location is also near restaurants and convenience stores. You can also walk to the subway.
Reviewed September 16, 2018
"Dear Guest:thank you for your choosing to stay with us. Our property is located in the heart of the cith with convenient traffic, that is the center of restaurant, entertainment and shopping. The famious Muslin street,bell tower and city wall Etc. are more 10 minutes away from hotel by walk, and we provide the free city map for your easy trip. All of us hope you will choose any property of Ascott to stay again. "
Responded September 17, 2018
Citadines Central Xi'an
7.2
Very good
Xiang from Australia
Family with young children
studio twin
Stayed 2 nights in July 2018
Location is key”
The apartment needs an update, the room we got was run down and smelled moldy but the location of the apartment was excellent, very close to all the local attractions and near a street that has great local restaurants
Reviewed September 16, 2018
"Dear Guest:thank you for your choosing to stay with us. Our property is located in the heart of the cith with convenient traffic, that is the center of restaurant, entertainment and shopping. The famious Muslin street,bell tower and city wall Etc. are more 10 minutes away from hotel by walk, and we provide the free city map for your easy trip. All of us hope you will choose any property of Ascott to stay again. "
Responded September 17, 2018
Citadines Central Xi'an
4.4
Johannes from Australia
Group
Studio
Stayed 2 nights in September 2018
Dirty ”
Good location. Dirty and needs to be updated. Could not use breakfast vouchers.
Reviewed September 16, 2018
"Dear Guest:thank you for your choosing to stay with us and sincere and valuable comments and suggestions to us. From start of last year, our management have an arrangement of renovation for our property, up to now, a part of our apartments have finished the renovation, and we are trying our best to build a comfortable and warm home for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded September 17, 2018
Citadines Central Xi'an
4.4
Lei from Australia
Family with young children
Studio
Stayed 3 nights in September 2018
Great location, but the food and room are horrible!”
Not recommended to anyone! The photos on the booking site were taken when it was new.
Reviewed September 15, 2018
"Dear Guest:thank you for your choosing to stay with us and sincere and valuable comments and suggestions to us. From start of last year, our management have an arrangement of renovation for our property, up to now, a part of our apartments have finished the renovation, and we are trying our best to build a comfortable and warm home for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded September 17, 2018
Citadines Central Xi'an
6.4
Good
Arden from United States
Family with teens
studio twin
Stayed 4 nights in September 2018
maintenance/managment issues”
First time we stayed at Citadines chain hotels, thought it would hold international management standards. Location was great, walk to everything and lots of restaurants, rooms were spacious. We had 2 apartments, one had lots of cockroaches. Barebone set ups, no nightstands, little counter space to put bathroom essentials, worn walls. We returned second night to find the air-con not working, indeed it was turned off, explanation was that the central control for floors 3 to 5 was turned off since outside was cool (despite the rooms was hot and humid). One kind person told us we could request a change of room to floor 6 and above that are with individual air-con. The higher floor apartments are also without cockroaches, probably since they just had pest treatment the same day we moved. Breakfast was limited, salty and greasy. The hardware of the hotel was good, rooftop billiard, gym, garden, location, staff etc, better management could make it a much better hotel.
Reviewed September 15, 2018
"Dear Guest:thank you for your choosing to stay with us and sincere and valuable comments and suggestions to us. From start of last year, our management have an arrangement of renovation for our property, up to now, a part of our apartments have finished the renovation, and we are trying our best to build a comfortable and warm home for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded September 17, 2018
Citadines Central Xi'an
7.6
Very good
LIONEL from Malaysia
Group
Studio
Stayed 3 nights in September 2018
Excellent Location”
Pros - Excellent location ! Very responsive and helpful staff. Cons - Rooms are in need of refurbishment.
Reviewed September 14, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded September 17, 2018
Citadines Central Xi'an
7.2
Very good
Serene from Singapore
Group
2 Bedroom Executive
Stayed 3 nights in September 2018
Decent Location, spacious rooms”
The rooms are clean and spacious but the lift is a bit stuffy. There is a good Cantonese restaurant at the hotel’s ground floor. Run by a Hong Kong-er, it has many dishes that cater to the Asian palate. Best to request less oil and salt as the people in Xi’an prefer food with stronger flavours. Location is very good as it is close to sightseeing and shopping places.
Reviewed September 14, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded September 14, 2018
Citadines Central Xi'an
8.8
Excellent
Pablo from United Kingdom
Group
Studio
Stayed 2 nights in September 2018
Nice location with good amenities ”
5 minutes walk to the drum Tower, great facilities if you will stay some time indoor, gym, loundry room, etc. Breakfast a bit desapointing as the quality was a bit low. For those not into Asian breakfast, little choices (understandable anyways, I never saw Asian breakfast in Europe)
Reviewed September 13, 2018
"Dear Guest:thank you for your choosing to stay with us and recognition to our property(service). We are still ocnstantly providing the satisfactory service for our guests. All of us hope you will choose any property of Ascott to stay again. "
Responded September 14, 2018
Citadines Central Xi'an
12345
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