Clarks Hotel
Clarks Hotel
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Good
Location
6.7
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From 49 reviewsSee what guests said
6.6
  • Airport transfer

  • Air conditioning

  • Currency exchange

  • Daily housekeeping

Room choices
Suite
Suite
...
  • City view
  • 46 m²/495 ft²
  • 1 king bed
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Executive
Executive
...
  • City view
  • 37 m²/398 ft²
  • 1 queen bed
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Premier
Premier
...
  • City view
  • 24 m²/258 ft²
  • 1 queen bed
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • 23 m²/248 ft²
  • Executive lounge access
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Superior Standard
Superior Standard
...
  • City view
  • Smoking allowed
  • 2 single beds
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Deluxe Room
Deluxe Room
...
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    Basic Suite
    Basic Suite
    ...
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      Executive Single
      Executive Single
      ...
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        Premium Single
        Premium Single
        ...
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          More about Clarks Hotel

          More about Clarks Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          Property's guest policies

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          Some helpful facts

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          Announcements

          Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

          Real reviews from real guests

          Agoda Reviews (49)Booking.com Reviews (28)
          Read reviews from:
          Cleanliness6.6
          Facilities5.3
          Location6.7
          Room comfort and quality7.3
          Service6.6
          Value for money6.1
          Provided by verified guests of Agoda
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          Showing 47 verified guest comments
          123
          2.4
          MANISH
          Couple
          Premier
          Stayed 3 nights in November 2017
          TOTALLY RUN DOWN HOTEL with Stinking rooms and carpet”
          WE had booked this supposedly good hotel but the rooms were pretty awful. Though we had booked and paid for the executive rooms, the same was found to have filthy carpets with smelling rooms, smudged and poorly maintained bathrooms and TWIN beds option only.. after waiting for more than 2 hours (inspite of reaching at 6 pm and booking the rooms 6 months in advance) we were downgraded to another rooms which did have the same type of poorly maintained facilities such as leaking bathrooms, Hot water issues (morning 5 oclock we had to visit the temple) , unclean carpets, poor AC , broken AC switches (so you cannot change the setting), windows which cannot be locked, etc etc. BREAKFAST was another disaster, the food seemed to be from a previsoud day, even the BREAD was from the refridgerator and cold, no choice of food and service was pathetic overall..... would not recommend this hotel for any familiy... and would get better facilities at Dharamshala (budgeted holy guest houses) at a fraction of the cost....
          Reviewed November 07, 2017
          Dear Sir, We really apologized for the issue that you faced during your visit. We are regret on our bad service and products. We took necessary actions to remove the issues. we promise you that you or your guest will not face any such issue again in our hotels. You can recommend anyone on our guarantee. Hope for your future booking Warm Regards, Management Hotel Clarks Varanasi
          Responded January 27, 2018
          Clarks Hotel
          3.3
          Vijaya from Australia
          Family with teens
          Premier
          Stayed 3 nights in December 2014
          The booking registered made on my behalf was wrong”
          There was nothing great about the hotel. The front desk was un friendly Unpleasent
          Reviewed January 05, 2015
          Dear Mr. Vijay, Sorry for the delay in response. We will really working on the same to make the front desk more friendly and pleasant. we also renovate few things to make hotel more attractive and pleasant. Thanks and regards, Management Clarks Varanasi
          Responded January 27, 2018
          Clarks Hotel
          6.7
          Good
          Mohd from India
          Solo traveler
          Premier
          Stayed 1 night in November 2013
          It was nice stay”
          food, service and location
          gooddhghjlk,/,.,m m.nbnm/m/.,.m.m../.,,bnm,,.,... nm,,. nmm,. nm,. nm,.. nnm, nm,,, nm///,/, ./m/,, .m/,
          Reviewed November 14, 2013
          9.3
          Exceptional
          Chiman from United Kingdom
          Solo traveler
          Premier
          Stayed 2 nights in November 2013
          Awesome stay friendly and attentive staff g”
          Friendly polite staff quiet location in noisy city. Great food
          Fantastic stay great staff. Extremely polite. Dealt with any issue very swiftly. Food was amazing.
          Reviewed November 07, 2013
          6.7
          Good
          ALEV from Turkey
          Couple
          Executive
          Stayed 1 night in February 2013
          Konumu iyi”
          Varanasi çok eski ve önemli bir şehir. Hintliler için özellikle çok kutsal bir şehir. Hindistan seyahatinde turistler içinde mutlaka görülmesi gereken bir yer. Otel, konaklama açısından sakin bir noktada ama istenilen yerlere de kısa zamanda ulaşılabilen bir konumda. Bunun için yeri güzel. Gün doğarken Ganj nehrinde gezinti yapmak, dar sokaklarında dolaşmak, her tarafı tarih dolu şehirde akşam ayinine katılmak çok güzel
          Reviewed February 23, 2013
          6.7
          Good
          Anand from United States
          Solo traveler
          Premier
          Stayed 1 night in December 2012
          friendly but . .”
          quiet part of the city, lovely grounds, old style hotel
          Clarks was once the place to stay in Varanasi. There are a couple of better options, mostly because the hotel hasn't maintained itself, from its beautiful bar and dining its facade. Service needs updating as well. Lots of friendly staff members but not necessarily all doing what they are supposed to be doing. Fitness center needs updating; internet not reliable. Food could be better. It was mostly disappointing--not bad but not good either.
          Reviewed December 24, 2012
          5.3
          france from France
          Group
          Premier
          Stayed 1 night in November 2012
          Simple hotel”
          Has a pool
          We stayed one night at this hotel. The staff has limited English skills. The hotel is a bit far from the Gange. We did not find much around the hotel. This is a shoping mall not far but not much available. There is a swimming pool but does not look that clean.
          Reviewed December 14, 2012
          7.0
          Very good
          Shanmugaratnam from United Kingdom
          Couple
          Premier
          Stayed 3 nights in November 2012
          Friendly but needs bit modernisation”
          Staff fiendly and helpful
          Good location, bathrooms need modernization. Food fairly good. Staff were very good.
          Reviewed November 21, 2012
          4.0
          Pramod from Thailand
          Business traveler
          Premier
          Stayed 1 night in October 2012
          Good location but not worth the price”
          Location only
          It was not up to the mark, rooms were not clean and insects were running around in the room as well as in the Breakfast area. This kind of hotel should be below 3 Star rated. You has to improve on how they select Star rated hotels as this misleads customer and dissapoint them. I am not at all satisfied for the price I paid.
          Reviewed October 17, 2012
          4.3
          Shailini from Malaysia
          Group
          Premier
          Stayed 2 nights in March 2012
          Large rooms but not well maintained, bad service”
          Spacious rooms
          We were not very happy with this hotel at all. Found a large rat running around my room at night, which was a rather traumatic experience. The staff were not apologetic at all, and my request to change rooms was not entertained. Not a hotel we would stay at again.
          Reviewed June 16, 2012
          3.7
          Shailini from Malaysia
          Group
          Executive
          Stayed 2 nights in March 2012
          Stay away from this hotel!”
          None
          Was very disappointed by my stay here. Woke up in the middle of the night to some rustling, and found there was a large rat in the room! Called the reception and requested a change of room, but they said they were full. They sent a man who chased the rat around the room and finally killed it in the bathroom. The traumatic experience left us unable to sleep the rest of the night. No apology was given and there was no attempt to give us a new room even though I requested it the next day. Staff were indifferent and apathetic.
          Reviewed March 24, 2012
          7.0
          Very good
          amy from Canada
          Couple
          Premier
          Stayed 2 nights in January 2012
          decent hotel good service but outdated rooms ”
          good location away from the chaos
          good hotel in varanasi however the rooms need a facelift for it is outdated and a bit overpriced in comparison to their next door hotel the radisson which is newer and cheaper.
          Reviewed January 31, 2012
          4.3
          Brandy from Canada
          Couple
          Executive
          Stayed 1 night in November 2011
          Hotel has issues and needs work”
          n/a
          This hotel is in desperate need of upgrading and repair. The toilet did not flush properly. If toilet was flushed the water would fly out of the bowl and go all over the toilet seat and floor YUCK. Requested the front desk to fix the toilet and nothing was done. There was no hot water in the morning for a shower.
          Reviewed November 28, 2011
          8.0
          Excellent
          Hanspeter from Switzerland
          Couple
          Executive
          Stayed 2 nights in February 2011
          An attractive hotel, good looking colonial style”
          very efficient and cooperative reception, large rooms, a little away from the ghats which is not bad, situated in a good area
          we enjoyed this hotel quite a bid, nice staff, good service, good location, food very good - but you had to choose the right timing at the restaurant since sometimes it was crowded with groups.....
          Reviewed April 02, 2011
          7.3
          Very good
          John from United Kingdom
          Solo traveler
          Premier
          Stayed 1 night in January 2011
          Good value and pleasant service”
          attractive rooms, peaceful, helpful staff
          the rooms are not luxurious or very modern, but are clean, well furnished and quite attractive. everything worked. the staff were a great deal more helpful than in the hotel hindustan international, where i had spent several days before that.
          Reviewed January 24, 2011
          5.7
          Ellen from United States
          Family with teens
          Executive
          Stayed 1 night in December 2009
          nothing specia”
          they give you free water!
          When i called the front desk, because our room was cold, someone came up-and i told him was there something they could do about the dogs barking incessantly. he looked at me-shrugging-what barking?!!! this place is a little skuzzy-altho so is varanasi
          the food was fine- just overpriced. the hotel is old, without charm + not a place i can recommend.-but we were there in the rain and cold, so didn't get the beauty of this town.
          Reviewed January 08, 2010
          5.0
          naho from Japan
          Couple
          Executive
          Stayed 1 night in December 2009
          its ok”
          location is ok. 10-15 minutes to river.
          room was dusty
          lobby was clean but the room was dark and dusty. breakfast was so-so. it was just ok. location was ok, it was not so far from river. amenity was good.
          Reviewed January 05, 2010
          6.7
          Good
          Jeremy from Australia
          Business traveler
          Stayed 3 nights in October 2008
          Gateway to the Ganges”
          Proximty to the tourist destinations in Varanasi, Lovely quiet bar to relax in, excellent restaurant, nice swimming pool.
          Its one small lift gets crowed when busy, slow check in and check procedures, shops not stocking standard tourist items such as appropriate batteries for digital cameras.
          Clarks was the first tourist hotel in Varanasi and is showing its age. Rooms and decor are a bit tired. However, we found int comfortable and the service reasonable. We enjoyed a swim in the pool at the back of the hotel, and enjoyed numerous meals in the restaurant. I like Indian food and found that the presentation and quantities served in restaurant to be good. I loved the vegeterian food there. If I return to Varanasi I would be happy to stay there again.
          Reviewed October 09, 2009
          8.7
          Excellent
          Gal from Israel
          Couple
          Stayed 2 nights in October 2008
          Clarks Hotel”
          Great Service, clean and good value for price. Not at the center of town.
          If you ordered a taxi through the hotel it will cost you double.
          I was very pleased and will come back.
          Reviewed October 16, 2008
          5.3
          JOSE from Spain
          Group
          Executive
          Stayed 2 nights in August 2011
          Bien situado pero antiguo.”
          Su restaurante.
          el hotel está situado alejado del bullicio de los ghats del ganges y de los bazares del centro de benarés, por tanto es un hotel tranquilo donde se puede descansar. durante mi estancia no se podía utilizar la piscina y eché de menos un baño refrescante. mi habitación era espaciosa pero el edificio es antiguo y sus instalaciones se resienten de ello, me pareció algo oscuro. su restaurante de comida tradicional me pareció bueno, para mí lo mejor del hotel. tiene un pequeño salón de actos en donde cuando yo estuve se celebró un kajari thumri festival, gratuito para los clientes del hotel
          Reviewed September 22, 2011
          123
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