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We picked up a deal at this hotel through Agoda. It’s a casino hotel so most of the guests are gamblers. There is a spa and swimming pools so plenty to do. The food is lovely especially the breakfast on the 17th floor overlooking the sea.

Had a fab time at this hotel. The location was great, about 5 min walk to the main promenade of restaraunts and shops. A metro station was also 5 mins away which provided an easy transfer to the airport. The hotel was spotlessly clean and the rooms were comfortable. Before you actually travel the hotel sends you a link to a secure booking area where you can send requests and choose a particular room, room 701 is a good choice as you have no neighbours either side. We had breakfast twice, basic but plenty of choice. We paid 5 lev to have it delivered to the room one morning also which was great value for money. Overall I would highly recommend this hotel to family and friends.

AMAZING! I absolutely loved this hotel and would recommend it to anyone. Best hotel in Bulgaria, one of the nicest sheratons in the world.

The hotel is pretty nice, the outside swimming pool is very good with great staffs. Large good looking rooms with a nice outside view of the swimming pool and the area surrounded by other hotels and buildings. No breakfast alone- HB or nothing. Breakfast was very good, dinner was less good(meat was mostly very dry). Breakfast includes water and juices but dinner not, you must pay for drinks even for a tap water from a cooler is not given. It is not possible to eat without drinking that means you must pay additional charge for water or other drinks which can be annoying.

We stayed for a week after mid May with my son. Studio apartment was cozy and had everything we needed during our stay. We had dishes for cooking (no oven or microwave, but stove and electric kettle), still had our most meals outside as we walked around the GS area almost each day. Cleaning every day, new sheets every 3. day. Very friendly staff. Outdoor pool excellent, big and temperature at +26 in May. We had B&B, lot's to choose at breakfast. Freshly baked pancakes and eggs. I believe it is a very good hotel even when it's fully booked, now the season only starts in a while.

It was a wonderful stay in a junior suite in mid September. The weather was great, pool and seaside fantastic, food and amenities more than great. The best things I would say were breakfasts in the garden and the pool, while the least impressive was the beach (bit too dirty - but probably that's due to my timing). Will come again, for longer this time.

Stay in Hilton Sofia was lovely. We stayed at the executive room on floor 8 and got a big room and city view. We had booked a standard room for 80 Eur per night but receptionist recommended an upgrade for 40 Eur to executive floor which included breakfast (20 Eur pp) and free internet (10 Eur). We also had access to the executive lounge on the first floor. Parking was for extra. Enjoyed it, liked it.

Good~ Very nice hotel!! All the staff are kind and good at English. Breakfast is fantastic like a country of yogurt. Shopping malls (a minute walk) are close and airports (three minutes by taxi). It was the beginning of a pleasant schedule.

-Great location facing sea gardens, with 15 min walk to center -Bus station to golden sands just in front of hotel -Generous and tasty breakfast, only the coffee quality need to be improved -Very nice and clean rooms, only the pillows need to be changed (not comfortable) -The hotel Spa experience is not to be missed (very good massage)

The hotel is located directly at the City and you can walk from there to the most interesting places. Check In was very professional . If you book a room with twin beds than you will NOT have a view at all and you have to face only another house or wall.The other rooms are with a perfect view to the Cathedral.Breakfast variety is ok and we wished there was more traditional food offered. Service not always fast what makes it hard if you on a time schedule. Next to the hotel ( Sense Hotel) you should go to there Roofbar.AMAZING VIEW. We can recommend the Intercontinental very much.

Some reviewers have commented on the hotel's exterior and it is obviously not going to win any design awards. Inside, the hotel is fine and although the front desk staff were busy, the breakfast staff were accommodating when we mistakenly arrived late and the breakfast actually nice too. The rooms are clean and spacious enough and the hotel itself is well located near the coast. The main beach is nearby, yet people actually can't swim at this beach. The best swimming beach is about a 20 minute walk north through the park or along the coast and there, people can actually swim. The hotel is located close to enough restaurants and entertainment to keep almost anyone amused and it's also about two minutes walk to the bus stop where busses leave to the airport or bus station. The staff know all the important bus numbers as well.

There’s little things that make hotel not perfect- the price of coffee is expensive, you must pay for parking, in our room some elements of door to bathroom must repair. I was paid for double room, but the boy of reception said that my room is for one man.

This apartment is in a new building in center of the city near subway. Very comfortable with new furniture and with elevator in the building. Comfortable bed and full equipped kitchen. Better stay in this great apartment than in hotel room. Very cheap price for excellent service and great staff. I will stay only here when i visit Sofia city for my business trips.

found this hotel last minute when our flights were changed and I needed a arrive in Sofia a day early. I must sat it was the best outcome of a bad situation - I thoroughly enjoyed our stay at this hotel it was spacious, warm and set to a high standard. The staff were really lovely and everything went smoothly. The food in the resturant was very good. I will definately use this hotel on my next journey to sofia.

We had a family 2 bedroom suite which was well laid out. Main room had bedroom (en suite), then another room with kitchen dining table and settees with TV and a balcony. The separate bedroom had its own bathroom which was ideal. Simple continental breakfast and reasonably priced meals during the day. Great outdoor pool with enough sunbeds and a decent gym. Not much English spoken by staff but enough to get by. Thoroughly recommend.

The staff were helpful, even with little things like opening doors for you. They tend to smile and be of assistance, which makes a difference. Breakfast was something of a let-down, though - not much choice. The room, whilst small, was comfortable, and there was a bath, which is always a nice thing, in my opinion.

Overall, our experience at the hotel was good. The rooms are clean and comfortable, the bath was well-appointed and the general feeling was of relaxed elegance. The staff were friendly and helpful and were extremely professional when registering and checking out. Our biggest problems were technical: as noted in many other reviews, the wifi was very poor (non-functional one day, which ordinarily isn't a problem but becomes a real nuisance when trying to reconfirm a flight!) but even more frustrating were the door keys. My husband and I each made several trips down to registration to get working keys - we were eventually given master keys, with the explanation that the machine which codes the keys was broken. Hopefully management will attend to these things as a hotel as nice as this (rated with 4 stars) should be able to provide reliable wifi to guests (and working keys would be nice, too!!) I definitely will go back to this hotel with great pleasure once I see the reviews improve a bit. It is in a fabulous location in the heart of Sofia, and anyone who stays there will be able to get a real feel for this great, yet undiscovered city.

- cheap decoration of the hotel was disappointing , all is made from fake materials e.g. plastic , even the bathroom's black tiles are made from plastic! - hotel's territory is small - the reception is at all not helpful, seems they do not know anything about the city or attractions - hotel's located in a noisy place - balconies are all open space, so you can not relax in private on the balcony

Everything is the distance of 1-2km-ers. e.g. beach, bus station - but on the other hand it is in a very quiet place - good for rest - no parties all night long. The bus connection to Varna and Golden Sands is quite good - if someone is looking for entertainment. I recommend it to Family stays especially.

The hotel is near the stations, has large comfortable and clean rooms, and the desk staff are helpful. The city centre is a 15-minute walk down Maria Louisa Bvld, and the bus station a five-minute walk the other way. The cafes nearby are cheap and cheerful and there's a pizza restaurant downstairs if the weather's keeping you in. A pleasant stay and good value for money.

Located right across plaza from opera house. Tickets easily available for Barber of Seville my first night. Ten minute walk to the beach. Outdoor cafes all around, good restaurant Grill Master next door. Pronto laundry service. Delightful desk clerks who even walked me to the taxi stand which is a bit tricky because of the hotels location on a pedestrian plaza.

VERY NICE 3 STAR HOTEL IN SOFIA, GOOD PRICE FOR GROUP BOOKING, EXCELLENT STAFF, BREAKFAST WAS DELICIOUS!, WIFI WAS GOOD, ALL WAS INCLUSIVE.. HIGHLY RECOMMENDED FOR ANY GROUP SIZE VISITING SOFIA!

They had Hotel construction work at the time of my stay witch it was very annoying couldn't sleep. other than that the hotel was nice

This is a first class hotel in a very run down part of Sofia. It is very convenient for the bus and rail stations which are a five minute walk away. The staff are very helpful and friendly, the hotel decor and furnishings are excellent, the breakfast buffet is very good. There are buses and trams that run down the street outside the hotel which is very convenient. The double glazing cuts out most of the street noise. We actually ate out the two evenings that we stayed, but the nearest decent restaurants are about a twenty minute walk away. Our room had air conditioning which unfortunately did not work.

Our stay was excellent. We had a wonderful room with the most comfortable beds we have ever experienced. The staff was ever so helpful, even posting our postcards and obtaining stamps for us. Every request we made was done cheerfully and promptly. The hotel was very popular and 2 weddings and receptions were held during our 4 day stay. The breakfasts were very good with fresh strawberries and cherries and other fruits, as well as eggs, sausages, cold cuts and great croissants. I can recommend this hotel to anyone! It is right on a tram line that takes you downtown in 5 minutes. I enjoyed my stay and would return to Hotel Forum.

First time at this hotel and it will not be my last.... it was really really good... the view was so good... mountains.... see the city of Sofia above...... it was peaceful, breathing fresh air.... good staff helpful.... tasty food.... good breakfast....... my friend and I were in single rooms absolutely super clean, all the amenities you need.....play area in the hotel for children.....and across from the hotel a children’s park..... great walks and cycle routes too..... the Boyana Church in walking distance....... couple of restaurants around too....the hotel is lovely..........

LOC: In side qt. v.g. str._ Centr. (Rl.+ Intl. Bus+ MTR) St.& "Billa" SuperM.= 0.3km N._Airp.= 10km E.S. by MTR incl 1 ch. in "Serdika st.= O.T."= 1.6Lev (1trip)/ 12.0 (10trip)/ 4.0 (1D.)_All limit attr.+ Billa& G. cheap food "Hali old Market"+ Nice walk. shop. "Vitosha" str.+ Park= start fr.1-3.5km S. Walk or MTR / Bus+ Tram many around. RM: SR as described during reserv_Incl. str. V. wind. (as all Rms.)+ Med. Ref.+ new_ BathR. w. dry+ G. soap but without shampo& Flat TV w. many ch. but without Eng. news ch._ So it's V.G. instead of Excel. HT.: As mentioned so Excel_ New+ cln.+ Neat+ Qt.+ Large Recep. incl. flat TV + 1 unique seat+ G. store+ Com. safe box= 2.5 eu/N.+ BR= 5 lev+ Shoe cln. M.\C.+ Excel val_ Best thing G. PC in lob w. free fast Net+ I don't use w-fi. STAF: All type are Excel_ 24hr+ Map+ cln Rm. D.+ Give free Hot water fr. bar.