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It was late night when we landed at Seim-reap. The hotel staffs were waiting for us during we were in process for visa. They gave us cool towels which smell so good and coconut drinks with big smile. Even they cut the coconut by themselves after they took off it from the car trunk lid. It was the first image of Cambodia! :) The hotel room was so big and clean. The romantic swimming pool was just in front of the room. Everyday we enjoyed the swimming. The massage at the hotel was also very nice. Not that expensive. The dinner and breakfast also so good, especially I love the Khmer dinner. It was course one, and this was one of my best time in Cambodia. Every staff always smile and say hello to guests. Actually it's kinda small part, but I think it shows their service mind. I miss them so much. The event they offered us for celebrating our anniversary was so awesome and lovely. I definitely recommend you to stay this hotel, you'll satisfy with everything, I swear!

We stayed at the Independence in January 2013 during our Cambodia tour and we can definetly recommend it. Probably the best hotel in Sihanoukville with a lot of history. We went to Sihanoukville as a stopover on the way back from Ko Rung and would not go there again, Sihanoukville is full of junkies and backpackers so that we didn't bother to go out much and stayed inside the vast hotel grounds (large pool, private beach). The architecture is really sixties style so probably not to everyones taste. Try to get a room on the 7th floor, the views are awesome. Staff is very nice and efficient, if you need a taxi (i.e. to Phnom Penh) ask reception, the guys got us a very good deal.

this was the 5th seperate visit to this hotel over the last 6 months, it is the only hotel I have ever stayed in phnom phen because I have no reason to try a different hotel in phnom phen. The only thing about the hotel that I would love to see improved is food. It is good, although a bit over priced, just not fantastic. That is the only thing that is holding it back from being a great hotel. I have stayed in 10 different hotels in cambodia (siem reap, koh kong, kep, suhinoukeville) and the okay boutique hotel is one of my very favorites. I always have a great stay there and feel like I am at home.

We stayed 3 nights in August in a Deluxe Twin room. Staff were extremely warm and attentive. When we arrived one lady took us on a walking tour of the ground level to explain their facilities to us, and told us that they could book for us a private English-speaking guide for Angkor Wat at $35 with separate tuktuk at $15, without giving any pressure on us to book. This is cheaper than anything my boyfriend could find online! I had shortlisted several hotels and my boyfriend chose this out of the few for it seemed the best located on the map, and I came to appreciate that very much, with such diverse dining options within walking distance, including Geneviene's (very tasty albeit expensive compared to other restaurants) just outside the hotel which we went every day that we were there (and I wouldn't mind going back). The hotel is also walking distance to night markets and pub street, yet far enough to be quiet. The nearest cheap bottled water is towards the right about 4 minutes down the road, at a pharmacy (the 2 marts at the junction to pub street are about twice as expensive). We really liked how the hotel made their room so comfortable, so spacey, with a big mirror and a side mirror that you get at branded hotels, rain shower, decent quality shampoo and shower foam, plenty of space around the sink to place your toiletries and clothes, providing bath robes and cushy slippers, and even a weighing scale (albeit a little inaccurate), small dining table with 3 chairs in the room, and an extra bed (somewhat hard and which we didn't need for sleeping but were happy to have). One small complaint I have was that the aircon seemed somewhat unstable in the night, as I didn't get to sleep well due to the temperature changes. Their pillows were too fluffy for a backsleeper like me, and their staff were very nice to bring me a softer pillow but it was still too high for me. Nevertheless, I like this hotel very much still!

This has to be one of the best service I have experienced all over the world. I have stayed in boutique hotels all over Europe and Asia but this certainly has the most personalized, heart-felt welcome & service. From the complementary pick-up and drop-off service from/ to the airport, welcome flowers, drinks, souvenirs upon departure, tuk-tuk service throughout our stay, Michael and the team have certainly delivered the best service I have encountered. For the hotel itself, it is situated close to Pub Street, impeccably clean - one afternoon we stayed in the room to rest after the Angkor Wat sunrise, and we found out they actually clean the pebbles one by one that are laid outside of the room! One would expect we would be staying with small insects since we are in Cambodia, I cannot trace one inside my room! The pool was great - it was clean, with several loungers and the poolside snacks are great! I would not hesitate to recommend this hotel to anyone coming to Siem Reap.

I have to admit Lumiere exceeded my expectations and I'm highly likely to return if I ever visit Phnom Penh again. The room was very nice, modern, and clean. I loved that they have multiple USB jacks (even on the clock on the nightstand) to plug your devices in. The only issue I had was with the shower as the shower pressure was very very weak and if you flush the toilet it will reduce the pressure and hot water a further 2-5min. The bed was very comfortable and I actually slept too well my first night and woke up late! The staff were incredible. They happily helped me make restaurant phone bookings as my phone only had internet data, and happily answered any questions I had about currency, travelling in Cambodia, etc. To my surprise they clean the room twice a day, one of which I opted out of. Room service in general was great. I accidentally spilt a drink on my bed sheets at midnight one day and they were still happy to come change it. Facilities wise they have a simple but great gym with fantastic views of the city on the rooftop. My favorite was the squat rack with bar which you rarely find in any hotel in the world. The skybar has nice views, the bartender was very friendly and made me a mocktail even when it wasn't on the menu. The cafe downstairs makes pretty nice coffee (which I'm quite picky about) and is a nice place to relax. The location of the hotel is fantastic, many major restaurants are within walking distance. The palace and national museum is also just a 10-15min walk away. Lumiere is very well managed and it was definitely a highlight of my trip. Will definitely recommend to others.

This was our second stay at this hotel during our trip of traveling around Cambodia. It was a pleasure to return and chat to the staff again and experience their wonderful hospitality. The beds are super comfy, the food is delicious, the pool area is great, altogether a fab stay.

This was my second visit to Sun & Moon Urban Hotel. It literally is an oasis in the midst of seedy bars and dubious night life. Once inside it is difficult to leave as everything is at hand and presented professionally with that famous Khmer smile and grace. The room was spacious and well appointed. Breakfast is quite standard for hotels in Cambodia. The jewel in the crown is the pool area that affords great views across the city and river. Whilst it is close to Riverside a person has to negotiate their way past the hostess bars and tuk tuk drivers frequently refusing their offers of massage, tours etc. This can become tiresome. A different location, even one closer to Riverside would make the hotel perfect.

This is our first time to travel in Cambodia, we have stayed in Phnom Penh for 1 night & Siem Reap for 3 nights. As we got a complimentary stay for first two nights in Siem Reap at other hotel from a lucky draw, in order to extend my trip, I also booked 1 night stay in Mamoire d' Angkor Boutique Hotel. I must say: "Mamoire" is my best experience ever stayed, truely value for money! Firstly, we were warmly welcomed at the airport, with cold towel & drinks, comfortable Limousine, which is already included in the room rate! The driver & one hotel staff took us to go another route, quickly show us the beautiful Angkor Wat, even it's just passed by, we were very impressed. Hotel is clean & stylish. Every staff is friendly with beautiful smile, helpful and kind, which makes us feel like home. For the accommodation, we booked one MEMOIRE SUITE, but upgrade us to FAMILY SUITE. Actually we love MEMOIRE SUITE more as it's more romantic, but we also have a good stay in FAMILY SUITE. The location is good, just 15 mins walk to the city centre. If you have time, you can try the hotel restaurant, the food is very delicious! The last impressive service is complimentary laundry service, we love it so much!! Highly recommend this wonderful hotel. You will regret if you don't stay in Mamoire d' Angkor Boutique Hotel!

The staff are attentive and have wonderful customer service skills. Would recommend this hotel for anyone saying n Siem Reap. I don't particularly enjoy the breakfast but thats across most hotels in Cambodia. There are decent options down the road in the cafe's.

I booked this hotel for the swimming pool and it didn't let me know at all. Totally worth it! My friends and I enjoyed the swimming pool and the service a lot. You can borrow towel, order drinks at the pool. The only thing you have to do is enjoying the sunshine and the view. The staff are all very nice and helpful. We only have one night and the schedule is pretty tight. The staff recommended us places to go in limited time. They also help us to book the river cruise. Also the location is close to Central Market, Independent Monument where you can find restaurants, bars, and France Maison, which is better area. I will come back to this hotel for the next time in Cambodia.

I decided to try private pool villa with my friends. Just 3 of us seemed to be unexpectedly small party for such size of villa - 3 floors, 2 large rooms, sunroof with hammocks and kitchen next to private pool. Price was obviously high for Cambodia but similar villa almost anywhere would command much higher price tag. This was so far only hotel in Cambodia I've stayed which didn't feel like, well, Cambodian. Everything worked as expected on international standards and service was great. To party like 2 families this would be very optimal size. But if you plan to visit places outside the resort - be warned, you might not want to leave the area after all :)

I stayed here on 3 occassions and stayed in 3 separate rooms. This is a new hotel and therefore presents as very clean and the staff are excellent. The owner is a hands on owner who i spoke with on a couple of occasions. The rooms are good value and i think 4 star is a well deserved rating. The breakfast, including the coffee is very good - it is a buffet style. The staff are great, they speak good english and are polite and attentive. The cleanliness of the rooms is A1. Roof top swimming pool. In my opinion, the best in Phnom Penh, it was great seeing the faces on people as they came up for the first time. Yes it is cold, but to it was welcomed from the heat. The jacuzzi does have heat. You will be amazed at the view. The only concern i have is that the amount of sun loungers available is not enough and i noticed a few occasions when people were unable to sun bathe. There is a roof top seating terrace, the hotel management at the point at which i left were making some changes for example to the location of the bar and putting a kitchen on the roof top for faster service of food. This did result in some noise but it will only probably take another week for it to be completed and in my opinion this will be well worth it. The gym: The gym had not yet arrived but will be there soon. The gym will have panoramic views. Elevator - this was my main negative point and it is a shame to report this in such a great hotel. I personally feel that two elevators are needed in this hotel. It is 11 floors and i found myself waiting from time to time. The smell from Kandal market - this is no biggie, this is Cambodia not the seaside. I actually think this will be somewhat resolved soon as there is a Japanese restaurant opening across from the hotel, which will mean that a number of the market trades will have to move on. That restaurant will be open in about the end of February 2015. Amazing hotel and centrally located.

We upgraded to a pool view room and were staying here for a week. We arranged our transport from the airport through the hotel and were met and his tuk tuk. This was included in the price and we then arranged our trips through the hotel. On arrival at the hotel we were given complimentary drinks and snacks, informed that we would be eligible for a complimentary dinner or lunch, massage and transfer to the airport. I know there were also a couple of other things but they were too numerous to mention. On leaving we were presented with water for the journey to the airport in decorative holders and complimentary t-shirts. The hotel room was lovely, and in an area with regular power cuts the hotel generator was much appreciated as was the electric shower for constant water pressure and a steady temperature. You don't get this in all Cambodia hotels. The decor is traditional Cambodian furniture and with deep orange/red walls. This is a traditional Khymer colour and we loved it but I am aware it is very distinctive. The view from the balcony was lovely, the pool very scenic and the restaurant and bar very pleasant. Any faults? The breakfasts were too large for me. I would have liked smaller options, so tended to waste a lot of what we had. And maybe I'd have liked larger towels, but that is very picky. Beware that Cambodian beds are very firm.

We were absolutely blown away by SOK SAN RESORT! The warm welcome, the views are just exquisite, the staff were so friendly and helpful! The bungalows (Garden View) are simple but it was exactly what we wanted- that Island vibe 🌴The front rooms looked amazing but we actually spent so little time in the room that we were very happy with the more private garden rooms. You tend to get drawn to the sunbeds, village, restaurant or activities. We actually extended our stay from 3 to 5 nights. Nicole and her team were so hospitible. THANK YOU! The massage I had there was the best in Cambodia- thank you “Dah-Lin(?)”. My only (constructive) Criticisms are that I believe the restaurant could better the food. Breakfasts are decent but lunches and dinners were not outstanding. The atmosphere and venue are fantastic but maybe the hotel could sponsor training for service & food. The boat trip to the North was our favourite day! Highly recommend that. Be sure to do Sunset at Lonely Beach too.

Simply the best hotel I've stayed at in Cambodia. This place is utterly idyllic. The staff are exceptional. The rooms are beautifully put together and the charm of the colonial style grounds are second to none here. Food is tasty and the central eating area is around a small pool. The only downside, as with anywhere in Cambodia, are the mosquitoes. Just bring repellent. However, the staff sort this out for you. A very quiet paradise in the city. Will definitely stay again.

This hotel was completely unexpected. When we arrived we were warmly greeted by the staff who were extremely friendly. My friend and I were backpacking to Cambodia but intended to stay at someplace nicer than the usual hostels, but for the price given, we certainly did not expect such luxury! The bell boy was an adorable and friendly young chap who gave us plenty of tips and advice. The reception staff were also very pleasant and were willing to help us despite their limited English. The room itself was AMAZING. We were thrilled to see how huge and well-decorated it was! Maybe because we had been backpacking so our expectations were kinda low. But having been to hotels of the same standard, this was truly one of the best. We had a welcome drink, cold towel to freshen up with, complimentary tropical fruits, and was blown away with the technology used for the switches in the room. Breakfast spread was decent. The pancake in particular was soft and yummy. But we were slightly disgusted by the insects that swarmed the vegetables and fruits. The only major complain I have is with the housekeeping. I'm not sure what is the system for housekeeping like in this hotel but for the 3 nights we were there, we were woken up every morning by the housekeeping staff even though we were not ready to head out yet. I understand that different hotels adopt different systems, but for a hotel of this standard, we expected better. To make things worse, even though we requested for them to come back later, they never did. For the entire duration of our stay, not once was our room made up, unfortunately. Thankfully we were very much pleased with every other aspect of the hotel, especially with the warmth and friendliness of the staff at the lobby, so we didn't kick up a fuss about the housekeeping matters. Location was great. Close to bars, eateries and even salons. A 24 hour minimart is also a short 2 min walk away, which was very convenient. Well done Katari Hotel!

I read a lot of reviews about this hotel, some good some not so good but my own experience of the place was beyond any meaningful criticism. The staff, including the boss who came and spoke to us every day, were excellent and could not do enough for us. The food at the hotel, where we ate almost every day, was the best on the strip. The room was beautifully appointed with access to the pool right outside our door. The pool itself was also lovely, very clean and just the job after a days sightseeing or if you wanted a break from the beach. All in all worthy of 5 stars and I’ll recommend it to anybody thinking of going to this part of Cambodia.

The staff is very friendly and considerate, namely Rep(not sure if I spelt wrongly) . They are all helpful and friendly and they always make sure if you are in need of anything. It is the best hotel in cambodia !

I just stayed 2 nights but really enjoyed it as a relaxing get away attached to a longer Cambodia adventure. Koh Rong is beautiful, more nigh5 life in Koh Rong village but Long Set is better as a secluded beach get away. The beach, pool and restaurant were quite good. The breakfast is buffet style with omelettes and pancakes, french toast and many western style breakfast items and also good chinese style breakfast. I recommend the sea food grill and the Tom Yum soup as best dishes for dinner.

Great hotel for the price, I will stay again next time I'm in town. I stayed at the 5 stars hotel for 2 nights after staying here and from a value for money point of view I would definitely pick the Patio instead. It doesnt have all the 5 star comforts but it costs a 1/5 as much. I only stayed for one night but would have likes to stay longer. It was so beautiful. The staff were super friendly, it was very clean. The pool was amazing! With a supeb nearby view of independence tower and a langka temple. Totally stunning!! The food was great! I have dinner by the pool with cocktails and didn't have to wait long at all for them. The breakfast was fantastic! Super clean presentation. The massage treatment I recive was one of the best treatments ive ever had in cambodia :) I do not have one bad thing to say about this hotel, it's great! :D

We arrived earlier than our check-in time and were immediately escorted to our rooms, which were large and clean. The staff could not do enough for us. We had initially booked 3 nights but stayed for a further 4 nights because we enjoyed it so much! The pool was clean and open until 9.30pm with shower facilities beside the pool. There was a dining area and bar at the pool which was always manned. The hotel itself was a in great location and always quiet. It was a short walk from the centre of Siem Reap and tuck-tuck drivers were always available outside the hotel. If I was to return to Siem Reap I would be booking back into Mekong Angkor Palace, I wouldn't even look at another hotel, it was probably the best place we stayed during our month long trip through Cambodia and Vietnam.

good location, about 10 minutes walk to night markets, and pub street, as well as the old market, and river. along the road to main road, at least 50+ good quality with charming price. very very clean four suggestions; 1. put a fan in room top, can save more A/C 2. the tube water desgin seams some problem, water can not go inside smoothly 3. staff are nice, and friend, but not that professional compare with other countries (I dont know if most of the Cambodia hotel staff are the same or not). 4. breakfast are the same (4 choice only).

Staff were awesome, right from the checkin, to the cleaning staff and front desk booking us a taxi to leave. Breakfast buffet on the 8th floor with views of the city with lots of window tables. Breakfast was decent altho could use a few more choices. Still was no reason to leave there hungry. Lots of fruit, eggs and ham , a few Kmer dishes , breakfast cereals, white and 60% whole wheat bread to toast. Coffee and tea ( tiny cups) and some juices. The rooms were very impressive, and our 8 ft x 6ft 6" bed was super comfortable. New smart TV, and lots of amenities, like hairdryer , robes , slippers, toiletries, kettle , and plenty of plugs bedside. Nice minifridge, lit up when the keycard is in its slot. We paid 37$ CaD ( US 30) per night , this included the buffet breakfast for 2 . and this was by far the best deal we have had in Cambodia in our 3 trips that we have done there. Location is decent , being a few blocks south of the Central market.

I was pleased with the room overall, clean, spacious and satisfactorily decorated. The whole place is as advertised in pictutes. The towels & bed linens were white and provided daily. Kitchen was a plus and as advertised had everything. I did not cook but microwave was used. Breakfast buffeted provided with hot a d cold. Omelets if wanted, juices,cold cereal and hot meats,etc. Disappointed with the restaurant's dinner menu which was basic & not much variety. Don't go by the online restaurant pictures, this was another hotel restaurant. I did not eat dinner at Chateau but did eat 1 night at the other restaurant,,Mealea. Awesome foods but high end. I would stay again if return to Cambodia. The view was to front with temple and Royal palace very close.

I moved from Ohana Hotel to G Mekong Hotel since the former one was not as clean as I expected it to be. Upon arrival the entire staff was extraordinary helpful, friendly and worked hard to please every possible wish I could have. My room as on the 7th floor, right next to the swimming pool - which was serviced from around 7am to 9pm and always maintained in a very clean state. The hotel also offered a gym as well as a spa - which I highly recommend due to the professional standards. The breakfast is served in the restaurant on ground floor - they do offer a wide variety of different kind of national and international dishes, a serviced egg / omlette / noodle soup station that is always ready to serve freshly made dishes as well as high quality coffee as well as tea and hot chocolate. The only components I missed were cheese & ham and whole-wheat bread. Maybe that could be improved to offer an even better service next time. My room was very spacious, offered a kingsized bed, an office table, a flat screen, a bathroom, a wardrobe, and mostly I was stunned by the modern technology that is used to control everything within the room. I experienced twice a power shortage lasting for about 1-2 minutes, yet it did not influence my stay in any negative way. I personally will be coming back to this particular hotel the next time I visit Cambodia and am looking forward to be welcomed in such a high quality facility again.

King Rock is an amazing hotel situated a 5 minute walk to Pub a Street. We were a group of 15 people and were treated like family by the staff. They provided everything we needed and went out of their way to make sure we had a fantastic stay. The cooking class run by the chef is a must. We were taken to the markets and shown the best produce to make traditional Cambodian food. The rooms are big with every amenity you need. Breakfast has a good choice of food cooked fresh to order. The menu for lunch, snacks and dinner was comparable to prices in Pub Street and tasted amazing. Unlike other places happy hour 2 for 1 drinks included fruit drinks for those who don’t drink alcohol. This hotel is a gem and we will definitely be staying here again next year. We have found our happy place! Thank you King Rock for making our time in Cambodia extra special!

Great things are staff hospitality and assistance in processing at the border both on Thailand and Cambodia side, great location situated very close to border, rooms were clean and spacious, however, a bit too old and renovation is needed, overall recommended.

While I don't think this hotel is a 4 star hotel by international standards, it was quite nice. I saw some reviews complaining about the cleanliness of the rooms but my room had no issues. Staff were very accommodating and kind. We arrived at 630a from the overnight bus coming from Siem Reap and since our room was available, the manager let us check in early so we could get a few hours of sleep and a shower. The rooftop pool isn't so much a pool, but more of a soaking area but the bar is quite nice. Drinks were good and strong, prices fair. Engaging with the bar staff increased quality of service. One gentleman especially was very kind, though I can't remember his name. He was very helpful in telling us about the area the hotel was located and helping us with our terrible pronunciation of a few Khmer words. The ground floor pool is quite nice-- very clean, towels provided and the atmosphere is great. Morning breakfast at the hotel was very sufficient. There were many options to choose from, but the later you go the more limited your options if food starts to run out. From what I saw, staff were on top of keeping things filled as best as possible. The iced lattes (an extra $2) were quite good as well. The location of this hotel is a bit far from most things. It is quite close to Tuol Sleng and the Russian Market (though we were never able to find the market) but is about a $4 tuktuk ride over to the river area and most of the nighttime happenings. The area around this hotel doesn't boast much in terms of local food options but Brooklyn Pizza (across the street) is quite good and fairly priced. There's also a Thai restaurant if you leave from the back exit that was very good and very cheap ($2.50 for two people). Overall, I'm very happy we booked this hotel. I'd say it's more of a 3 star hotel but the price is fair for what you get and the atmosphere is nice. We didn't partake in any spa services so I can't speak on the quality vs. price.