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My favorite hotel in Indonesia! Great service and amenities, friendly staff, comfortable and well-designed room. I cannot say enough about this hotel. I love it and would recommend it to anyone.

We are frugal traveler, so we typically do not stay in fancy, luxurious resort and/or hotel. But, we have stayed at a handful over the years in different countries - US, Indonesia (Bali and others), and Australia. I have to say that AYANA resort is BY FAR THE BEST one we've stayed at. It was also the priciest. We booked a room for around AU$250 for 1 night only, but since we had 2 kids with us we had to pay an extra US $100 + 21% (service and tax). But... It was WORTH EVERY PENNY! We're already planning to go back there again for at least 2 nights.

Ayana should be the benchmark of true 5 star hotel. The staffs are the best you can find, they are attentive and extremely helpfull. We had a sunset dinner in the Kisik restaurant (much better than the Rock bar) and my partner said, it's the best dinner he ever had: the view is fantastic (book ahead to get the best table), the seafood is fresh and seasoned to perfection, in addition, the price is not extremely expensive. The room, we were lucky to get an upgrade, so we had the Club Suite, it was furnished beautifully, we also get an access to the Club suite and our own reception desk. What can we say, the best 2 days in our life. We went to Rimba as well, since they are in the same compund. Even if the view is amazing from the rooftop and there are more swimming pool, but the service is so far behind Ayana. Keep up the good work Ayana. We will be back again in the future!

Great welcome, the hotel has wonderful facilities, they have their own mini-zoo (!) and mini rice fields, playgrounds for kids. The pools are awesome and the service is above my expectations. So far the best deal i had in Indonesia. Thanks Sahid Eminence :)

"wow" is the word came from the moment i saw this place. Hidden in the narrow alley, this hotel offer you a luxury stay and great facilities. I booked the suite room and then had updraded to the cottage. It was an impressive 2-floors-cottage. They had a spacious living room and kitchen at first floor and two great bed rooms at the second floor. Each bed room had a modern bathroom with big bathtub and high-tech toilet. Breakfast was superb with local and internationals varieties. Hotel has different entertainments for each night such as movie night and etc. They also had two pools, pub and spa. I tried the spa and they are perfect for a tired body after a long day exploring Bali. The hotel's staff is very helpfull, you can ask them for airport transfer or taxi, if you need it. Beach and the famous Seminyak street is only walk-distance from the hotel. You should also try the Wendy's gelato, they only 5 minutes walk-distance from the hotel. Overall, this is one of my best stay experience in Bali and I really recommended it for everyone who are looking for a relaxing and luxury hotel in the strategic location.

We had previously stayed at Hard Rock hotel Singapore last year - which was our first Hard Rock experience and in our opinion a so-so hotel - so we had moderate expectations before arriving. Well actually we were wrong. The hotel was actually way beyond our expectations. The things that we liked: The atmosphere. The hotel has this one central theme, which is to make you feel like you're a rock star. I think they succeeded on this, there is a continuation of the theme in all parts of the hotel, you can even borrow (or rent?) a fender guitar to play in your room. The staff was also very friendly. The attention to detail. - Hard Rock bali is not a new hotel, I've been to Bali a lot of times, and it's been there as far as I can remember. However, the premises are very well maintained, I even tried searching for broken stuff on the room, finding only the board under the bed is a little old. - WiFi does not require password. This. - No vouchers whatsoever required for breakfast. These little things really made you feel like a spoiled rock star. The pool. The pool is very nice, the kids spent one full day playing in it. The things that we'd like to be improved: The food. The morning buffet was standard. It wasn't bad, but not special too. The dinner buffet could also be improved. The night live music. The music from the cafe is loud and goes on until 1AM. From our room we could feel the bass kicking, especially when we turned everything off to sleep. But hey, it is called Hard Rock hotel right?

Booked hotel through agoda. Hotel emailed agoda asking our time of arrival. I replied hotel directly and hotel replied instantly. Hotel transfer was punctual with Great comfortable car. 15 mins drive to hotel from BBT port. Upon arrival, was treated with friendly security and receptionist serving cold Apple tea and wet towels. Plus point, receptionist was able to speak good English. Check in was very fast and efficient. She asked for our ferry return booking confirmation. We have no idea why. There is a mini mart right Infront of lobby. Very smart. We were able to stock up. Villa was so clean and awesome pool. TV with many cable channels HBO to FOX to sports. They have shuttle services to nearest mall Plaza Lagoi. In our case, they drove us personally to the mall. Awesome!. And they fetched us back from mall on time. We were told that due to off peak season, there won't be any buffet breakfast nevertheless they told us they would send the menu to our room to choose. Within seconds, the menu came and was told we could order anything or even Everything on the menu. The best part, it could be serve at 10.30am so we don't have to wake up that early. Our check out time was extended for us to 1.30pm instead of 12 noon. Upon checking out, receptionist handed us our ferry boarding passes. Least that we know, they had done all the tedious work at the ferry before hand with the ferry return booking slip that I handed to her upon check in. We just had to board our ferry. Fantastic service! And will recommend everyone to have their short getaway at this villa!

wow! this place just blew us away. yes it is expensive, you're looking at $1k sgd per day for room and food, but it is 5-star and you get what you pay for. the private beach is clean, long with clear blue water and you can use all the amenities of the sister hotel next door and charge to your room. the service here is the best i've ever had, free yoga session, everyone smiling, door-to-door buggy service whenever you like. it was the perfect location to pop the question to my girlfriend (now fiancee :) villa on the rocks was stunning, nice deep jacuzzi and sunrise view over the south china sea.

Pros - special channel in Indonesia checkpoint, express Lane no need queue if you are canopi guest. Don't really know how they did this in a government sector but it's damn cool ye -bus service to hotel and checkpoint all provided by hotel. We missed our bus there as we lost something in the hotel but the kind staff arranged a car for us and drove us there. -When we arrived the area, staff serve welcome drink to us whole we were waiting to check in. As soon as you are some checking in, staff will assist you and help you to bring your bags and luggage to the bungee [mini vehicle] and drive you right to your room. The staff even came in to set up the TV and aircon got us and tell us about the area! Very good service!! Gave the friendly staff some tips as we were very pleased with the services! - transport to local seafood restaurants all provided with a 20% discount!. - all activities will subject to a 15% discount if you stay in canopi! - very cozy room with a jacuzzi!

we stayed for 4 nights, taken 2 Deluxe rooms for 4 adults and 2 children. At the time of checkin, auto upgraded to Balcony rooms, great. Very clean and neat rooms. Called the hotel a day before and asked for neighbouring rooms and they did their best and gave 2 rooms very close. Friendly staff, responded to our requests. Booked hotel with breakfast, is an excellent choice. Nice variety of breakfast and tasty food as well; omelet counter was the best of all! Great location, walkable to nearby shops and a Minimart is very next to the hotel. Pleasant stay and would love to come back again. Cons: 1) Bathroom wall on the room side is glass with semi covered, not good for privacy. could have put a screen. 2) A dressing mirror outside bathroom could have been better

We stayed at the hotel for two night. We had the last room on level 3, it was very quiet and we didn't have any disturbing problem mentioned by other customers. Room was nice and clean, view is spectacular (felt like living in the jungle to be honest and we loved it), staff were extremely friendly and helpful with a big smile on their face all the time. They offer shuttle bus service and it was very convenience to get to the Ubud centre. They also have free afternoon tea from 2-5pm! Breakfast was delicious, the food was fresh with a lot of variety, both Western and Indonesia food. The down side is that my boyfriend had dinner at their restaurant and he said it tasted horrible. I wasn't allowed in as I was wearing a swim suite so I guess I was probably lucky!

check in = take more than an hour (very very busy) duty manager = VERY BEST handling our problem and our infant, thank you. staff = greets every customer well AC = not cool enough, leave it for hours to get cool room facility = thanks for staff for decorating our room during 1st and 2nd night amenities = VERY BEST! kids club = Best handling our child beach = dirty with seaweed during our stay, but the sand is clean view = best swimming pool = BEST breakfast = VERY BEST (indonesia,japanese,western,italian,chinese,indian food available) -buffet check out = check it twice before you doing check out, it may be busy at 12:00, you may ask for late check out.

highly recommended. staffs were helpful, breakfast was awesome, n they even provide afternoon tea. we had family rooms and kids have their own privacy. rooms ass big and spacious, my 2 boys loved it totally. cleanliness was good too. location is good, just a short walk to the main Street.

Checking into the Seminyak was one of the best decisions my fiance and I made during our stay in Bali. Even though it was a bit pricey it was worth every penny. It is definitely a 5 star hotel and lived up to all of our expectations. This hotel could write the definition on cleanliness as our room and every part that we saw of the hotel and ground was spotless! The staff were so gracious and did everything that they could to make our stay as pleasant as possible. The breakfast spread was amazing complete with freshly cooked banana pancakes. The pool area, complete with sun lounges and direct access to the beach was a perfect place to escape and relax. The hotel has their own life guard as well so you feel extra confident going for a dip in the ocean. The room was beautiful with a comfortable king size bed, spa overlooking the sea and was the largest hotel room we have ever stayed in. We will definitely be going back to stay at The Seminyak again.

Yes there are a lot of improvements since my last visit to this hotel 2 years ago. Fast check in and out. But still find problems during breakfast. The staff cant manage the queues, well that’s always the problem with alot of hotel in Indonesia. They basically cant manage the queues, such a shame for 4/5 stars hotel! I gave the 2 star for the staff at the restaurant during breakfast only! Be a professional, dont judge people by the skin color, dress they were wear! Such a shame!

The location on the beach and the pools are the best part about this hotel. I would definitely recommend it, it’s down the quiet end of the beach. On arrival the greeting is nothing special, they do expect a credit card or large amount of cash as deposit incase you buy anything at the restaurants etc. It was 500,000 but we stayed for 7 nights. The rooms are very old and the bathroom borderline gross.... it’s not dirty but very old and falling apart with black stains all over the bath and in the sink. The aircon system is really old and rubbish, we had to move rooms after the first night as didn’t work and took about seeing 5 different rooms till we found one that worked better then the others. The reception was really great about this and very helpful and patient while we looked. From seeing different rooms all the bathrooms are in similar condition, some worse then others. We ended up in room 810 which the aircon was better then some of the others. The beds where huge and comfy and has a tv, fridge and balcony with lovely view. Cleaning is ok... not amazing and could be a little better, they definitely need a new vacuum as doesn’t clean the carpet well. When we moved to new room sheet on bed hadn’t been changed, we didn’t realise till we got into bed and could smell men’s aftershave and women’s perfume on the covers. Housekeeping where quick at coming up to change. Most of the staff are friendly and the pool guys are very helpful with setting up your mat on the deck chairs. Be careful when eating in the restaurant, the prices look good but then they add on 21% for a service charge and 10% for government tax. Which is insane, if you walk down along the beach you will come to other restaurant that only charge 12% government tax. When you walk out onto the beach the main area is to turn right and keep walking, but even closer is some restaurants when you turn left, hidden round the corner of the path. Cheap and good food. There is also lots of really cheap local food

We spent two nights at the tea garden resort in Lembang, a short drive away from Bandung. For the last night of my long weekend I wanted to have nice comfortable and civilised night at the Padma, which I consider one of the best hotels in Indonesia. I have been staying there since 2001, at least a couple of times a year, and with each renovation the hotel seems to get better. I like the grounds, which have a small zoo of rabbits, goats, geese and some other creatures. Next time I want to bring my 2.5 year old girl to see this. My visitor from Thailand staying at the same hotel and she appreciated the good food. Breakfast, lunch and dinner was great each time, and the price was very reasonable. All in all a great finish for a restful weekend

You'll never be wrong with the facilities and beauty of the hotel. Sad side with this hotel is you wil not enjoy the beach as it is for water sport only. We booked this hotel thinking the white sand beach will be enjoyed but, we we're confined with the 2- huge swimming pools. Well anyways, we really enjoyed the pools accessible directly on our rooms. take note pool is 24hours open, with a bar in the middle. We even gave up our 3rd hotel and extended our stay in Anumana. Breakfast you will enjoy well. It is difficult to find western or other asian food in Indonesia but you'll get a great breakfast here. over-all aside from Mosquitoes who will literally eat you by 6pm at the beach front, nothing goes wrong with the hotel. Really enjoyed our stay. Will definitely go back.

Our stay at the hotel was very enjoyable, the room was very comfortable and the staff helpful and efficient. Breakfast was included with the room and was exellent, both in variety and quality. Hotel area is very large and although it was almost full, we had no problems finding available chairs close to the pool. The hotel also arranged some unscheduled events while we were there, like a cocktail party in the lobby area where drinks and snacks were free for guests. We did however experience two things of annoyance. While the hotel had free wireless internet with good quality, reception in our room was very poor with the result that to use wireless internet, we had to sit on the balcony. While this solution was acceptable and the hotel provided free power extention cables, it was less than perfect. The other annoyance was that, although the hotel did have a transport service to and from the airport, this was not a free service, something I have become used to from other hotels of similar quality in Indonesia. The transport for two people was also pricy, double the price of a normal taxi fare.

excellent resort to recommend to people who want to seclude themselves from their daily stress, urban lifestyles, for a retreat and honeymoon. you are greeted by all staffs with great warm and friendly smiles upon arrival, your way to your villa and until the day you check out ! we booked a garden villa and were upgraded to a deluxe pool villa with a large private pool and a balinese day bed overlooking the tropical hillside !!! the view was breathtaking !!! (when i did my booking, i requested a best view because my husband and i love nature and mentioned that it was my first oversea birthday treat). the management, without fail, made our wish came true and made our stay unforgettable. and i would like to take this opportunity to express our sincere thanks to kamandalu resort and spa's management and all staffs for their warm hospitality ! excellent staff and services !!! and not forgetting our sincere thanks to the chef who specially prepared the grilled mushroom with cheese and bacon toppings for my breakfast on my last day. well done kamandalu !!! (applause....)

Both my girlfriend and I enjoyed our stay here at TS Suites over Christmas. We even tried room service on two occasions, which by our surprise, was the best Nasi Goreng during our stay in Bali! breakfast buffet in the morning was good - we particularly enjoyed their omelette and banana and strawberry pancakes made-to-order by their chef. There was also oriental selection at the breakfast such as congee, which was much needed for my girlfriend who happened to have diarrhea on the last day. Although customer service was excellent (as with all Balinese people, they are all so friendly!), there was an episode of miscommunication over charges of phone call which I think was due to language barrier. As a tip, always clarify if you are uncertain! We also found confidentiality was a problem in foreign countries like Indonesia. On the back of a scrap paper we were given, it was a scanned passport page of a fellow traveller. I was completely furious and took this to counter. They explained these are all scanned data and would delete it after our stay. But how could I verify this? If the management team can look into this area and improve this, I would then consider returning to TS Suites. Overall it was a pleasant stay, a hotel that is centrally located in Seminyak.

Marvelous, amazing hotel, luxurious new hotel conveniently located for touring the magnificent 8th century biggest Buddhist Botobudur temple and Pramaban temple, and at only 20 minutes from airport .Fantastic fully equipped gym with state of the art exercise devices. Beautiful gigantic infinity pool. Amazing five star food at a 2 star price!! Staff is always smiling! This is one of the best 5 star hotel in Indonesia.

I have been looking forward to my first child free trip in eight years. This was the pick for three friends and I to meet and relax. Easy to find (if you ignore Google Maps and don't listen to Siri). Very welcoming staff and the rooms were huge. Two king single beds with clean linen, just warm enough for the aircon rooms. Breakfast was included every morning and while not the best food you can get, it was plentiful, fresh, cooked well and certainly did the job and we never went without. Staff were also happy to cater when we brought our own bubbly for breakfast (don't judge - it was my birthday and a champagne breakfast was in order!) The location - that is the main factor of this hotel. Right next to the beach and also right where the beanbag bars are, it made getting to sunset beach drinks a breeze. The pool is big and warm, with varying levels so swim and lay in, along with a swim up bar. We never had too much trouble getting sun beds and while half our group moved to follow the sun, a huge tree between the pool and the beach gave sensational shade, as did the pool side umbrellas. It is definitely a 3 star hotel in the grand scheme of hotels but it is a top notch 3 stars and a fantastic, big, quiet hotel, perfect for relaxing and using as a base to get around Seminyak and other areas. Snacks are available all day - the mixed satay was delicious. The hotel also left me a complementary birthday cake in my room, which was both very thoughtful AND delicious!! All in all, I will definitely be returning.

The resort was absolutely beautiful! Amazing design around a huge lagoon pool with heaps f tropical plants. We had the pool access room and highly recommend it. The room itself was fantastically designed, with an open concept bathroom (that can also be private), great flatscreen tv with plenty of channels, great amenities (shampoos and body wash etc were good quality), and of course a wonderful view of the lagoon itself. I highly recommend club millesime. We had breakfast there twice of our four mornings, as its nice and quiet when you feel like avoiding the hustle and bustle of the main buffet. They have a high tea 3pm-5pm and tapas 5:50-7:30pm. We actually never went out for dinner because the tapas filled us up enough. They also have a cocktail each night and plenty of wine for free during tapas. All day you can order whatever drinks you like including soft drinks, ice teas, coffee, tea, fresh juices and smoothies. This saved us a lot of money as the prices throughout the hotel are actually really quite expensive (approx. $6 AUD for a coke. The pool table in the club was also great, and although we never used it there is a private pool for club members too. Finally I want to complement the staff who were so welcoming and friendly. The club staff were particularly amazing, as they were so attentive and you never had an empty drink, same as the CCC staff. The lobby staff are great too. My one recommendation to Sofitel is to provide an activities list for the upcoming week to all visitors. They had aqua aerobics and pool volleyball which was heaps of fun, but easy to miss if you weren't at the right place at the right time. Also adding yoga sessions on the beach in the morning would be great, or getting some kayaks? Overall an amazing resort!!!! I've been to quite a few five star resorts and this definitely tops them- I'm already looking to book another stay with them!!!

Spent our honeymoon and wife's birthday at Anantara Uluwatu. Greeted with a splendid ocean view from the lobby. The staff were extremely helpful, best service we have gotten in our stays anywhere. The rooms were extremely spacious and clean. The bathroom was amazingly spacious too! The outdoor jacuzzi was a great place to the sounds of waves crashing at night. This hotel has one of the best sunset views in Bali, given the location just at the top of a cliff. The sunset view can be seen from the hotel rooms, restaurant above or at the infinity pool. If you stay at this hotel, GO FOR THE SPA! You will not regret the amount of money you spent on the SPA. The Balinese massages are rhythmic & amazing! The ambiance of the place makes it hard not to relax and fall asleep. The only bad point of this resort is that it is located rather far away from the city. One will need a driver to get anywhere out of the resort. Then again, the serenity of the place can only be available at such deserted part of Bali.

we just stayed in this bcc hotel for a night and regret that we should have stay longer period.... it is a very nice hotel which i would say "maybe the best hotel" in batam indonesia.... it is a new hotel, therefore almost all the furnishment are newly setup. we have an upgrade to the premium room by the reception and the room is huge (the kids were able to play and run around in the room even with an extra bed setup). i guess the deluxe room should be quite huge as well... the breakfast is nice but variety is not too much. it's a mixture of asian & american breakfast style. there is a swimmming pool including a warm water jazzcui; it's quite relaxing to enjoy in the swimming pool. also, there is a gym which is big with all sort of bodybuilding equip, even comes with a room for aerobic. overall, i would say "thumbs up thumbs up & thumb up" for this bcc hotel. i will definitely stay in this hotel again if i am to travel to batam indonesia. cheers....

It is a simple 3 star hotel, proper beds showers, with all necessary amenities a hotel should have. Reception is very friendly and helpful even if they’re over loaded, they can manage. Room is big with lots of sunlight coming in, love it. Most importantly, air conditioning is PERFECT. So good. Tv comes with cable so there’s good selection. Also, the hotel allows grab Drivers to pick u up, so no problems trying to rearrange driver to meet somewhere else and your bike/car can just wait for you at the lobby, perfect. Pool is clean, staff are very polite and also experienced. I was so comfortable that I extended the stay. Location is not in the main Kuta but no worries, order a grabbike and you can travel anywhere in a short time! Bike rides to Seminyak and Kuta range from USD1 or less! Super cheap. Overall not the best hotel but good enough for me to come back and have a good rest. I would totally come back again. Also, the hotel receives bus loads of Indian guests, but it didn’t bother me. Overall front desk security and housekeeping were all very friendly. Hot shower works perfect. Would love to go back there again.

Where to begin?! The room was spacious and elegant. It used to be the Hyatt Regency so you can expect all facilities associated with the brand. The ground, the garden, the pool, the foyer, the lobby and more were stylish and well maintained. This is a stylish older property. The lobby foyer was scented with the aroma of Lemongrass ... comforting. The grand piano was used in the morning and in the evening. The restaurant was great. So many choices of food. A popular destination for the local Surabayan. What more can I say? Thoroughly enjoyable stay, will be back for sure. One of the best hotel, I have stayed in Indonesia.

We booked through Agoda and there was an issue with our booking, although we had paid and had confirmation from Agoda, it didnt get through to the hotel. I am the biggest stresshead, i thought we lost the ocean view villa i was dreaming about for months. The gentleman at the service desk was AMAZING...he reassured me and said dont worry i can see your paperwork, we will get you your room. Our room was booked but he managed to get us into the two bedroom private ocean view villa instead of our one bedroom, so i got my dream! We received a phone call in our room from another person, who accused us of lying about the room. We saw the man at the front desk who apologized and assured us there was a miscommunication and they are working it out with Agoda. After that misshap, and because of the lovely man at reception, we had a WONDERFUL stay. The view was breathtaking, the villa was the best ive experienced. The staff are all so incredibly beautiful and polite. Will recommend 100%