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Really dissapointed with this hotel. Everything just didn't work out when I stayed. The room they put me at the back in between the restaurant and the bar was rarely used and I found out that the electrical sockets wasn't working at all only after I laid out my stuff which was too late and would be be a lot of hassle to move again. The water don't drain properly when you take a shower as well. I don't understand why they can't they put guest in the better rooms located near the reception when no one seems to be staying in this run down place anyway.

Great hosts, good room and shower. The terrace is perfect, a beautiful garden. Not far to good food options in town

We had a blast at this hotel. The reception right from the airport was remarkable. The receptionist made us feel at home away from home. The hospitality at this hotel was unmatched throughout our sojourn in Rwanda where we stay in five hotels. All the waiters were out to ensure our stay was comfortable. The breakfast was a blast for my family. The buffet breakfast had variety and was nicely prepared. the rooms were excellent and very clean. I will definitely be back.

Gloria Hotel is a good value for money in comparison to other hotels in Kigali. The staff is extremely friendly and helpful and the food is good in comparison to other Kigali hotels. The breakfast buffet is really great and served on a nice terrace overlooking the hills around.

Fantastic staff and good hotel - rooms small, but well appointed. Seems quite expensive for what you get, but it is new.

PROS: - Near Khana Khasana - Really cool restaurant at top CONS: - We booked through Agoda for 2 people, but then they charged us an extra 30 USD saying we had only booked for 1 person. It felt like a bait and switch. A bit of "customers always right" might have been helpful here. We didn't bother arguing - The rooms have a window over the door into the hall. During the night, it's very bright in the room.

It was a very good experience. We had the opportunity of staying in another hotel before Rohi and comparing them even though they are supposed to be of the same class, its like comparing heaven (Rohi) and earth (the other place). Our kids totally loved Rohi and it is indeed home away from home.

I am very disappointed when I go this hotel he never give me room he say fully booked no have room plz send back my money I face lot of problem there he told me I don’t have confirmation this is fake booking plz return my money thanks

First off the service is top notch. Amazingly attentive and friendly. The hotel is clean and the food at the restaurants is really good. We really enjoyed our stay here.