Book Now: Crowne Plaza Wuxi Taihu

Exceptional
From 48 reviewsSee what guests said
9.1
Recommended by 93% of guests

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Agoda Reviews (48)Booking.com Reviews (144)
9.1
Exceptional
From 48 reviews
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Cleanliness9.4
Facilities9.0
Location8.9
Room comfort and quality9.8
Service9.2
Value for money9.2
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Showing 22 verified guest comments
10.0
Exceptional
Xiangyu from China
Group
Suite
Stayed 1 night in April 2015
好的不行!”
食物好吃!服务态度超好!非常干净!
早餐真的太丰盛。没有早餐券花钱吃的话虽然稍稍贵点但绝对合算。
Reviewed August 04, 2015
8.3
Excellent
MENGSHAN from Taiwan
Business traveler
Special Room
Stayed 3 nights in September 2015
待得很舒適”
員工友善,房間寬敞,設備齊全
整體不錯。訂的是湖景房,可是進房之後發現可能樓層不夠高,正面少少有限湖景被大樓擋住,要站窗戶最邊邊才能斜看到正面的太湖。中秋前夕酒店貼心送了兩顆月餅,還有太湖有煙火,斜斜看也小滿足了。員工很友善,就是有點偷懶:用事前預約卡填寫隔日早餐,在規定的半夜兩點前(我十二點前)就掛在門外,卻沒來收走,早上發現還掛著,打電話給櫃檯請負責餐點的人來收,過三十分鐘沒來再催了一次,總算有人來收,但是來收的人反而質疑我怎麼不直接打給櫃台訂餐,說其他客人都這樣。如果是這樣,你們就別做餐點預約卡呀!我指著卡片上面寫「凌晨兩點掛在門上」給她看,還一付我無理取鬧的樣子,搞得一肚子氣。不過後來櫃台又重複關心是否已經收走送餐,送餐來的人也道歉並承諾會督促巡房的人來收預約卡。除此之外都算滿意。
Reviewed October 01, 2015