Diamond Bay Resort & Spa
Diamond Bay Resort & Spa
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"Staff was great."

Mark

17 November 2017

Superior Garden View - Double or Twin Bed - Guestroom Diamond Bay Resort & Spa
Superior Garden View - Double or Twin Bed - Guestroom
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Fitness center Diamond Bay Resort & Spa
Fitness center
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Fitness center Diamond Bay Resort & Spa
Fitness center
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Bed Diamond Bay Resort & Spa
Bed
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Very good
Location
7.3
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Diamond Bay Resort & Spa

Very good location
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Very good
From 1175 reviewsSee what guests said
7.9
Recommended by 92% of guests
Value for money7.9
Distance to city center12. Km
Location rating7.3
Nearest airportCam Ranh International Airport (CXR)
Distance to airport18.6 km
Has restaurantYes
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.2
Excellent
Room comfort & quality
8 travelers are looking at this property right nowBook now before it's too late!
Jacuzzi Ocean View
Jacuzzi Ocean View
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  • Ocean view
  • 75 m²/807 ft²
  • 1 king bed
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Executive Suite Double Bed
Executive Suite Double Bed
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  • Garden view
  • 87 m²/936 ft²
  • 1 king bed
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Ocean View Bungalow
Ocean View Bungalow
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  • Ocean view
  • 68 m²/732 ft²
  • 2 single beds or 1 king bed
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Junior Suite Garden View Double
Junior Suite Garden View Double
...
  • Garden view
  • 75 m²/807 ft²
  • 1 king bed
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Garden View Bungalow
Garden View Bungalow
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  • Garden view
  • 61 m²/657 ft²
  • 2 single beds or 1 king bed
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Superior Garden View - Double or Twin Bed
Superior Garden View - Double or Twin Bed
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  • Garden view
  • 37 m²/398 ft²
  • 2 single beds or 1 queen be...
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Deluxe Garden View - Double or Twin Bed
Deluxe Garden View - Double or Twin Bed
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  • Garden view
  • 44 m²/474 ft²
  • 2 single beds or 1 queen be...
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Garden Deluxe  - Best Available Rate
Garden Deluxe - Best Available Rate
...
  • Shower
  • Balcony/terrace
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Ocean Bungalow - Best Available Rate
Ocean Bungalow - Best Available Rate
...
  • Shower
  • Balcony/terrace
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Junior Suite - Best Available Rate
Junior Suite - Best Available Rate
...
  • Shower
  • Balcony/terrace
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More about Diamond Bay Resort & Spa

More about Diamond Bay Resort & Spa

"Good staff, good price, good service"

Reviewed 19 February 2016

BAO N. from Vietnam

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"I think this resort is very good"

Trang from Vietnam

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Family with young children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1175)Booking.com Reviews (164)
7.9
Cleanliness8.5
Facilities8.3
Location7.3
Room comfort and quality8.2
Service8.1
Value for money7.9
Provided by verified guests of Agoda
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Showing 1103 verified guest comments
12345
10.0
Exceptional
Mauricio from Vietnam
Family with young children
Superior Garden View - Double or Twin Bed
Stayed 4 nights in August 2018
Amazing Resort!”
This is a Top Class Resort, very nice and big pool, very nice food, very nice rooms etc, etc. I highly recommended! The only comment I have is that the private beach is also beautiful but you swim with plastic bottles and plastic in general by your side, its really disappointing to see so much plastic floating on the ocean. The hotel should talk to Vietnamese and foreign visitors at the check in about taking care of the beach and its surroundings by not throwing garbage at the beach or ocean.
Reviewed September 05, 2018
9.2
Exceptional
Nathan from Australia
Solo traveler
Superior Garden View - Double or Twin Bed
Stayed 3 nights in August 2018
Overall a good experiance”
I found that the food was average but facilities were good.
Reviewed August 18, 2018
10.0
Exceptional
IRWAN from Indonesia
Couple
Ocean View Bungalow
Stayed 4 nights in June 2018
GREAT HOTEL ”
GREAT HOTEL GREAT HOTEL GREAT HOTEL GREAT HOTEL
Reviewed July 12, 2018
10.0
Exceptional
IRWAN from Indonesia
Couple
Garden View Bungalow
Stayed 4 nights in June 2018
GREAT HOTEL ”
GREAT HOTEL GREAT HOTEL GREAT HOTEL GREAT HOTEL
Reviewed July 12, 2018
Dear Irwan, A warm greeting from Diamond Bay Resort & Spa! I would like to thank you very much on behalf of Diamond Bay team for your staying and rating on Agoda. It was absolutely a pleasure to serve you. We are delighted that you enjoy your stay at our resort. We hope that you will return soon and so often to this alluring resort. Thank you. May joy and happiness be with you always! Yours truly,
Responded July 25, 2018
Diamond Bay Resort & Spa
10.0
Exceptional
Rachelle from Australia
Couple
Superior Garden View - Double or Twin Bed
Stayed 3 nights in June 2018
Beyond our expectations ”
This is the nicest place I have ever stayed! The customer service from the moment we arrived was amazing. We were greeted with a delicious welcome drink, we were upgraded to a bungalow. Beyond our expectations! Gorgeous scenery, massive pool, amazing breakfast. It was like a dream. Stayed three nights, wish we didn’t have to leave. Close enough to Nha Trang (but who’d want to go there ?) By far the best part of our holiday in Vietnam. Loved every single minute.
Reviewed June 20, 2018
Dear Rachelle, We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards,
Responded June 28, 2018
Diamond Bay Resort & Spa
8.4
Excellent
Heather from Australia
Couple
Superior Garden View - Double or Twin Bed
Stayed 2 nights in June 2018
Lovely and quiet”
After spending a few days in busy downtown Nha Trang we needed solitude so chose the Diamond bay. The resort is out of town towards the airport. It’s an extremely large resort. Mr Chi met us on arrival and upgraded us to a larger room which was great. The resort has the largest pool with plenty of sun beds and hammocks around. There is also a beach with a fenced off swim area, again plenty of sun beds and seating. Some of the restaurants and bars we’re getting renovated while we were there. The lush gardens and surrounds we’re beautiful. You could hire a bike for a fee. I thought this could have been free. We ate in the restaurant both nights of our stay which was average but the buffet at 55000 vnd looked great. The staff in the dining area were very slow and it took forever for drinks and food to arrive. I had some soup and had ordered some bread when it arrived I asked for butter it took about 10 minutes and several more requests to receive it. We enjoyed our stay.
Reviewed June 04, 2018
Dear Heather, Thank you for your wonderful review and the compliments of our resort. However, on behalf of the team, I am so sorry that you were not happy with our F&B staff. I have addressed this with the F&B team and manager as we are constantly working to make improvements on the quality improvement wherever possible. Our team appreciate your feedback and we will try our best to become better. We are happy to have hosted you and hope you will stay with us again on your next visit to Nha Trang. Best regards,
Responded June 19, 2018
Diamond Bay Resort & Spa
6.8
Good
Hung from Vietnam
Couple
Superior Garden View - Double or Twin Bed
Stayed 2 nights in June 2017
Relaxing atmosphere”
It's clean. Facilities were okay. The buffet restaurant was nice. We went to the private beach and tried jet ski. It was a good experience.
Reviewed May 06, 2018
Dear Hung, We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards, Diamond Bay Team
Responded June 19, 2018
Diamond Bay Resort & Spa
9.2
Exceptional
May from Hong Kong
Solo traveler
Superior Garden View - Double or Twin Bed
Stayed 1 night in April 2018
Nice and good”
Good!
Reviewed April 16, 2018
8.8
Excellent
Katie from Australia
Family with young children
Superior Garden View - Double or Twin Bed
Stayed 2 nights in January 2018
Grate resort to rest”
There's plenty resorts in nhatrang but we still choose this place as this place closest to the city center which is 10$by taxi to get there or you can get free bus to the city center if you want some thing fun at night time or local cheap food otherwise you can just stay in the resort as they have all facilities you need there.
Reviewed February 03, 2018
8.0
Excellent
Jiyeon from South Korea
Couple
Garden View Bungalow
Stayed 3 nights in January 2018
Nice hotel to stay on quiet ”
It's old but Nice hotel and service. Very quiet so if you want to quiet and just relax your mind and body i am highly recommend.
Reviewed January 24, 2018
6.4
Good
An from Australia
Couple
Executive Suite Double Bed
Stayed 2 nights in January 2018
5 star but lacking some basics”
No irons in room. Basic essentials needed to be requested each time which can be time consuming. In room service for food was okay but quality was quite low. Bathoroom leaked considerably upon arrival, from possible air con vents. They were replaced but leaked again the second day. We had the option of changing rooms on the second day but not the first? The Nhu Tien beach was relaxing but a lot of mosquitos in the dining area near Beer Bar. Staff didn't seen to care unless we were buying.
Reviewed January 09, 2018
8.8
Excellent
Mark from Vietnam
Couple
Superior Garden View - Double or Twin Bed
Stayed 1 night in November 2017
Excellent service”
Staff was great.
Reviewed November 17, 2017
6.0
Katie from Vietnam
Family with young children
Deluxe Garden View - Double or Twin Bed
Stayed 4 nights in August 2017
Not happy with the service”
Stayed there 4 nights in Dulux garden room but turn out stupid room with reception view no garden view at all. They organised us a room which is in block 1 which is far to everything they said there's a electric car to pick up but hard to get that car even to serve the old lady can't walk to restaurants for dinner they replied that the priority for the check in luggage first that's a stupid answer. In general it's a nice place but the staff there horrible maybe not get enough training or they just serve the gusset stay in the block area that kind of service. And the shuttle bus the city center are very rare guest normally arrange taxi themselves to get to the city for dinner as the price in the resort always overpriced.
Reviewed August 13, 2017
5.6
Nivat from Thailand
Couple
Superior Garden View - Double or Twin Bed
Stayed 1 night in June 2017
Above average”
Stayed one night at the resort because it is near to the airport; and our flight was early the next morning. The resort is full of Russians. And is quite far from the city, no nice beaches, and it is run down. The check-in/check-out was so long. I would not recommend this unless you have to catch early morning flight like us.
Reviewed July 10, 2017
6.4
Good
Ian from Australia
Couple
Superior Garden View - Double or Twin Bed
Stayed 3 nights in June 2017
A reasonable sort of place to stay, wouldn't go back!”
Air conditioners take too long to provide cool air in the room that we stayed. Breakfast menus are the same every day, not many varieties compared with the previous year. There should be more frequent shuttle buses to town.
Reviewed June 12, 2017
5.6
Lauren from Australia
Couple
Jacuzzi Ocean View
Stayed 2 nights in May 2017
Disappointing for the price we paid”
Pros Nice pool, room was quite nice. Good gym Close to the airport Shuttle bus Cons Pool bar never open Food was very average and over priced. Many thing in room not working - kettle, shower head, spa drainage
Reviewed June 02, 2017
9.2
Exceptional
Amanda from Australia
Solo traveler
Superior Garden View - Double or Twin Bed
Stayed 3 nights in March 2017
Relaxing ”
I stayed at Diamond Bay Resort for four nights. I sat on the beach, read a book, swam in the fantastic super sized pool, enjoyed the beautiful views, drank cocktails, ate the buffet breakfast which is included, had a massage at their spa, then ventured into Nha Trang using the free shuttle service. The spa was nicely laid out and very peaceful BUT the gowns they give you are sized for very small asian women. Given that alot of the guests come from Russia and Australia I suggest you also provide larger gowns. There is nothing luxurious about wearing a gown that is way too small and then walking through public areas. The massage was OK but definitely not the best massage for the money. The staff were friendly and helpful. Great choice for a family holiday.
Reviewed March 26, 2017
6.4
Good
Hyeyoung from Australia
Family with young children
Superior Garden View - Double or Twin Bed
Stayed 3 nights in March 2017
It would be a good only for Russian travellers ”
Resort itself is a beautiful and peaceful but their service need some more improvements. Not every guest is not from Russia, no one was speaking to us in English and no one even try to understand what we were asking for. The shuttle bus for between the resort and the city center was the worst service we had during our stay. Seems like, the drivers care about only Russian guests,once the bus is full, the driver didn't care about the rest of the guest that queuing and he was busy to take off without any explanation for the next business or extra bus is just behind. A young child and seniors were abandoned on the street and had to wait another hour after our complain. I would recommend this resort to our friends but I will give them a very important advise that be ready for the poor English service.
Reviewed March 11, 2017
8.0
Excellent
Antony from United Kingdom
Couple
Superior Garden View - Double or Twin Bed
Stayed 5 nights in February 2017
Gorgeous place ”
We where only English there full of Russians and Chinese so rude .Very pricey for veitnam but gorgeous .Finally they do shuttle service 2,4 ,8 which is so daft leaving 6 out when it take a good 30 mins to get to the far end of town dropped off !!
Reviewed February 18, 2017
5.6
sam from Vietnam
Family with young children
Deluxe Garden View - Double or Twin Bed
Stayed 2 nights in February 2017
good”
service attitude of the staff is not good
Reviewed February 06, 2017
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