Doubletree by Hilton Hangzhou East
Doubletree by Hilton Hangzhou East
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King Guest Room - Guestroom Doubletree by Hilton Hangzhou East
King Guest Room - Guestroom
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Lobby Doubletree by Hilton Hangzhou East
Lobby
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Lobby Doubletree by Hilton Hangzhou East
Lobby
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Interior view Doubletree by Hilton Hangzhou East
Interior view
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Good
Location
6.8
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Excellent
From 47 reviewsSee what guests said
8.0
/
10
Exceptional room comfort and quality
9.1
Value for money7.9
Distance to city center20 km
Location rating6.8
Nearest airportHangzhou Xiaoshan International Airport (HGH)
Distance to airport13.9 km
  • 260 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Hot tub

Room choices
9.1
Exceptional
Room comfort & quality
This property is in high demand!Last booked 5 hours ago
King Deluxe Suite
King Deluxe Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
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King Executive Suite
King Executive Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
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Twin Deluxe Room
Twin Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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King Executive Room
King Executive Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Twin Guest Room
Twin Guest Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Twin Executive Room
Twin Executive Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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King Accessible Guest Room
King Accessible Guest Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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King Deluxe Room
King Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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King Guest Room
King Guest Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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King Ambassador Suite
King Ambassador Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
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More about Doubletree by Hilton Hangzhou East

More about Doubletree by Hilton Hangzhou East

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (47)Booking.com Reviews (58)
8.0
/
10
Cleanliness8.6
Facilities7.8
Location6.8
Room comfort and quality9.1
Service8.4
Value for money7.9
Provided by verified guests of Agoda
All languages
All guests (47)
All room types
Showing 31 verified guest comments
12
4.0
handy from Indonesia
Business traveler
Twin Guest Room
Stayed 3 nights in August 2018
Please return my deposit ”
staff english very poor, hotel swipe my credit card for deposit but still not cancel my deposit over than 1 month and now i have to pay my credit card for fraud??
Reviewed September 19, 2018
Dear guests, I am sorry to bring you such a bad experience. The information you have feedback has been handed over to the relevant departments and will be resolved as soon as possible. We will pay more attention to detail. We look forward to seeing you again!
Responded September 30, 2018
Doubletree by Hilton Hangzhou East
7.6
Very good
SHENG from Taiwan
Business traveler
King Guest Room
Stayed 2 nights in February 2018
Very good”
No free Wi-Fi service
Reviewed February 10, 2018
尊敬的宾客,您的信赖是我们的荣幸。很高兴您能在这里度过愉快的夜晚,我会同酒店所有的伙伴们分享您的反馈和喜悦。我们始终秉承“细致入微、体贴入心”的服务理念,您可以加入希尔顿荣誉客会享受免费WiFi以及通过积分获取更多优惠,期待您的再次光临!
Responded September 06, 2018
Doubletree by Hilton Hangzhou East
10.0
Exceptional
LEE from Taiwan
Business traveler
King Deluxe Suite
Stayed 1 night in October 2017
very good”
very good
Reviewed October 18, 2017
尊敬的宾客, 感谢您对我们的支持与肯定,此次入住,能够让您感到称心如意,我们深感荣幸,“细致入微、体贴入心”一向是我们所推崇和为之努力的目标,我们会更加用心的向每一位客人提供舒适温馨的入住环境,同时,我们真诚期待您的再次光临。祝愿您身体健康,开心快乐每一天。
Responded September 06, 2018
Doubletree by Hilton Hangzhou East
8.0
Excellent
ASRUL from Malaysia
Business traveler
King Guest Room
Stayed 4 nights in July 2017
no free wifi for booking thru agoda”
no free wifi for booking thru agoda
Reviewed August 01, 2017
We appreciate your feedback regarding the speed and cost of our wireless internet service. While we do charge an additional fee for wireless internet, we strive to be competitive with other hotels and offer quality services and amenities in our guest rooms. We know that internet access is an important feature of the guest experience, and we are continually working to look for ways to help our guests better connect. We hope you will consider staying with us again in the future, and thank you again for taking the time to offer your review.
Responded August 11, 2017
Doubletree by Hilton Hangzhou East
8.3
Excellent
John from Taiwan
Business traveler
King Accessible Guest Room
Stayed 2 nights in July 2015
biz Hotel east of hangzhou”
Cleanliness, new, near subway
Good. Nothing spectacular.
Reviewed August 03, 2015
8.0
Excellent
TIMOTHY from Singapore
Business traveler
King Guest Room
Stayed 1 night in April 2015
Great comfort”
Housekeeping, front desk, careline personnel
From check in to the room is great. It was my second stay there. However I need to commend on the cafe that serves breakfast. The hot food section does not taste good and the selection is mediocre. Spring roll is dry bacon is not crispy to name a few. Fruit selection is few and the cold cuts tasted horrible. Apart from that staffs are not even attentive and a distinct lack of an occasional smile. The Japanese restaurant which was mentioned in the guest directory is sub par on it food. Sashimi is not that fresh and overly cold. Soy sauce that comes with it is not suitable and the wasabi tasted cheap. Sushi is also not made well with loose grains in the platter served. Basic service SOP is lacking as they serve sashimi, sushi, soup and fried rice all at the same time to an individual. I know that it is not under the hotel management but since it was mentioned in the guest directory, I would at least expect a certain standard. The establishment is great but I felt it is let down by the quality of the food and F&B staffs.
Reviewed April 11, 2015
7.3
Very good
TIMOTHY from Singapore
Business traveler
Twin Guest Room
Stayed 1 night in March 2015
Good Stay”
Room, cleanliness, room size
Comfortable stay, front desk staff with a smile especially the one that handles my ck out. Only think I notice is that their bar and bakery shop is run by one staff. Twice I have to seek out other staff to attend to me.
Reviewed March 13, 2015
8.3
Excellent
Lian from Malaysia
Business traveler
King Guest Room
Stayed 1 night in January 2015
Met expectations”
cleanliness, service standard and room size
It was great. Soft comfy pillows and bed. Clean and spacious room.
Reviewed January 26, 2015
7.0
Very good
King from Hong Kong
Business traveler
Twin Guest Room
Stayed 2 nights in December 2014
Great hotel”
Great hotel, great breakfast, far from town
Great hotel, great breakfast, far from town
Reviewed December 29, 2014
7.7
Very good
Fan from China
Solo traveler
King Guest Room
Stayed 3 nights in December 2014
For business traveller only!”
Comfortable and clean room. Nice staff.
Good only for business travelers. Real a bad choice for tourists. Food is dissatisfied. Overall it is worthy to choose.
Reviewed December 09, 2014
9.3
Exceptional
SHUI from Hong Kong
Couple
Twin Guest Room
Stayed 2 nights in August 2014
one of the best hotel in Hangzhou”
1. really high quality breakfast
One of the best hotel I have stayed, except for its location
Reviewed August 29, 2014
6.0
Shengli from China
Business traveler
Twin Guest Room
Stayed 1 night in June 2014
too far from the center”
Good Cookie, Comfortable Room
Reviewed June 06, 2014
7.0
Very good
Masanori from Japan
Solo traveler
King Accessible Guest Room
Stayed 2 nights in May 2014
地下鉄の駅に近く便利”
/
Reviewed May 31, 2014
9.7
Exceptional
pingshan from China
Family with teens
Twin Guest Room
Stayed 1 night in February 2015
Nice hotel.”
Clean, comfortable, cheap
Reviewed March 01, 2015
8.7
Excellent
junseok from South Korea
Business traveler
King Guest Room
Stayed 1 night in October 2014
깨끗한 시설. 나이스 ”
깨끗 청결
중심에서 벗어난 지역이라 교통편 외에는 모두가 훌륭합니다 . 시설도 4성급이상의 가치
Reviewed March 20, 2015
2.0
Jiabin
Solo traveler
King Accessible Guest Room
Stayed 2 nights in August 2018
定的大床房变成关爱房,讲都不讲一声的”
最差希尔顿
Reviewed August 19, 2018
8.0
Excellent
Yanjun from China
Solo traveler
King Accessible Guest Room
Stayed 2 nights in July 2018
可以更好”
酒店整体挺干净 员工都很友好 床和枕头特别舒服。 只是附近有工程 从早上开始会有一点吵 另外酒店的泳池好像是对外开放的 很多人, 泳池的水不清澈,有点失望。旁边的桌球室有两台桌球,球杆一共只有四根,其中两根还是坏的,希望能多备点球杆。
Reviewed August 04, 2018
亲爱的住客,您好。非常抱歉我们的服务没有令您满意,您在评论中提到的问题,我们已经反映到相关部门,您给予的意见,我们也相当重视。我们会在细微之处打磨服务品质。非常感谢您对服务的监督以及宝贵的意见和建议。希望下次您回到酒店,可以感受到妥帖与温暖的服务,我们期待与您的下次相见。
Responded September 06, 2018
Doubletree by Hilton Hangzhou East
10.0
Exceptional
from China
Business traveler
King Accessible Guest Room
Stayed 1 night in June 2018
还不错”
对面是金沙湖天街,吃喝玩乐都有了
Reviewed June 24, 2018
尊敬的宾客, 感谢您对我们的支持与肯定,此次入住,能够让您感到称心如意,我们深感荣幸,“细致入微、体贴入心”一向是我们所推崇和为之努力的目标,我们会更加用心的向每一位客人提供舒适温馨的入住环境,同时,我们真诚期待您的再次光临。祝愿您身体健康,开心快乐每一天。
Responded September 06, 2018
Doubletree by Hilton Hangzhou East
9.6
Exceptional
vuivui from Malaysia
Couple
King Guest Room
Stayed 1 night in March 2016
不带来遗憾的决定”
地理位置非常方便,地铁站就三分钟距离。附近吃和逛条件都具备。不论饭店服务柜台,工程部人员,餐厅...都脸带笑容。热忱的服务态度令人感动。我们俩不想就此点上句号,冬天我们一定要再来感受希尔顿的暖。谢谢你们!
Reviewed March 09, 2016
尊敬的宾客,您的信赖是我们的荣幸。很高兴您能在这里度过愉快的夜晚,我会同酒店所有的伙伴们分享您的反馈和喜悦。我们始终秉承“细致入微、体贴入心”的服务理念,您可以加入希尔顿荣誉客会享受免费WiFi以及通过积分获取更多优惠,期待您的再次光临!
Responded September 06, 2018
Doubletree by Hilton Hangzhou East
6.7
Good
xiaoyan from China
Solo traveler
King Guest Room
Stayed 2 nights in October 2014
位置太偏僻,其他还算不错”
地下车库比较大
Reviewed December 19, 2014
12
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