Fraser Suites Edinburgh Hotel
Fraser Suites Edinburgh Hotel
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Classic Deluxe - Bed Fraser Suites Edinburgh Hotel
Classic Deluxe - Bed
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Interior view Fraser Suites Edinburgh Hotel
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Exceptional
Location
9.5
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Fraser Suites Edinburgh Hotel

Exceptional location
Have a question for Fraser Suites Edinburgh Hotel?
Excellent
From 435 reviewsSee what guests said
8.7
Recommended by 89% of guests
Value for money8.3
Distance to city center0.0 Miles
Location rating9.5
Nearest airportEdinburgh Airport (EDI)
Distance to airport10.9 km
Has restaurantYes
  • 250 meters to public transportation

  • Free Wi-Fi in all rooms

  • Fitness center

  • Laundry service

Room choices
8.8
Excellent
Room comfort & quality
One Bedroom Apartment
One Bedroom Apartment
...
  • Garden view
  • 40 m²/431 ft²
  • 1 double bed
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Classic Deluxe Twin
Classic Deluxe Twin
...
  • 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
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Junior Suite
Junior Suite
...
  • 35 m²/377 ft²
  • Non-smoking
  • 1 double bed
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Classic Deluxe
Classic Deluxe
...
  • 26 m²/280 ft²
  • Non-smoking
  • 1 double bed
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Deluxe Double
Deluxe Double
...
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    Room
    Room
    ...
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      Basic Single
      Basic Single
      ...
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        Basic Double
        Basic Double
        ...
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          Junior Suite
          Junior Suite
          ...
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            Luxury Room
            Luxury Room
            ...
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              More about Fraser Suites Edinburgh Hotel

              More about Fraser Suites Edinburgh Hotel

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What they offer

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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (435)Booking.com Reviews (1801)
              8.7
              Excellent
              Read reviews from:
              Cleanliness8.8
              Facilities8.2
              Location9.5
              Room comfort and quality8.8
              Service8.8
              Value for money8.3
              Provided by verified guests of Agoda
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              Room type
              Classic Deluxe
              Junior Suite
              One Bedroom Apartment
              Classic Deluxe Twin
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              Showing 333 verified guest comments
              12345
              8.4
              Excellent
              Bruce from Canada
              Couple
              Junior Suite
              Stayed 4 nights in July 2018
              Excellent”
              Nice room, great loaction, average restaurant which doesn't matter due to the location, free self serve laundry!
              Reviewed July 12, 2018
              Dear Bruce, Thank you very much for reviewing your stay with us. I am so pleased that you enjoyed the complimentary laundry facilities and our central location and we look forward to welcoming you back on your next visit to Edinburgh. Kind regards, Michelle
              Responded July 13, 2018
              Fraser Suites Edinburgh Hotel
              7.6
              Very good
              Irene from Canada
              Solo traveler
              Classic Deluxe
              Stayed 3 nights in June 2018
              Very good”
              2018 - Newly renovated; nice hotel. Machines to do your own laundry and an exercise room. Hallway lignting was too dark. I didn't think the daily cleaner did a very good job, but nothing major.
              Reviewed June 28, 2018
              Dear Irene, Thank you for reviewing your stay with us. I am so pleased that you enjoyed our complimentary facilities however I am disappointed that you felt the cleanliness was up to standard. I hope that we can welcome you back again in the future. Kind regards, Michelle
              Responded July 12, 2018
              Fraser Suites Edinburgh Hotel
              9.2
              Exceptional
              Nancy from United States
              Couple
              Classic Deluxe
              Stayed 1 night in June 2018
              Exceptional”
              Asked for Wake up call but didn't get one. =(
              Reviewed June 19, 2018
              Dear Nancy, Thank you very much for providing us with feedback, I would like to apologise if you did not receive your wake up call. I have passed your comments on to the team and created preventative measures to ensure this does not happen again in the future. I hope that we can welcome you back again on your next visit to Edinburgh. Kind regards, Michelle
              Responded July 12, 2018
              Fraser Suites Edinburgh Hotel
              8.8
              Excellent
              charles from Indonesia
              Family with young children
              One Bedroom Apartment
              Stayed 2 nights in May 2018
              very nice suite”
              room and location are superb love my stays here
              Reviewed May 14, 2018
              Dear Charles, Thank you for your great review of your most recent stay. I hope that you will continue to choose Fraser Suites as your home away from home and we look forward to welcoming you back again on your next visit. Kind regards, Michelle
              Responded July 12, 2018
              Fraser Suites Edinburgh Hotel
              6.8
              Good
              Ellen from Australia
              Couple
              Junior Suite
              Stayed 5 nights in April 2018
              Good base for sightseeing”
              A good base for seeing sights along the Royal Mile. Having a microwave was handy since food in the area is overpriced and ordinary. Guest laundry was a huge plus, but expect a wait. The room, while spacious, was poorly maintained/refurbished and felt cheap/ soulless. Very limited kitchen space and equipment, so toast and microwave meals are your only real option if self-catering. The room was incredibly noisy due to lack of double glazing. Room temperature fluctuated wildly from freezing through the night to boiling hot in the afternoon. Hotel is fine for a short and/or first time stay, but next time we'd stay in an apartment in a nearby suburb where food options are better/cheaper and we might actually encounter a Scottish person, unlike around the Royal Mile where everyone is foreign. Not on par with other Fraser Suites we've used in the past.
              Reviewed May 10, 2018
              Dear Ellen, Thank you very much for taking the time to provide us with feedback from your stay. I am sorry to learn that you were disappointed with your stay. Our one bedroom apartments feature a larger, more substantial kitchenette area which you may prefer on future visits. Edinburgh is a multicultural city with a diverse range of locals and tourists alike making it an exciting city to visit and explore. I hope that you will consider staying with us again in the future. Kind regards, Michelle
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              Fraser Suites Edinburgh Hotel
              7.6
              Very good
              AMIT from India
              Family with teens
              Classic Deluxe
              Stayed 4 nights in April 2018
              Expensive hotel with no good breakfast. They do not have their own restaurant”
              Hotel location is good. Rooms are clean. No good breakfast at all as they have a neigbour affilated restaurant where they have very little choice for breakfast and one has to spend 10 pound each for even having a scramble egg. Also on Sunday morning we had to take day tour 8.00 am to get in bus 7.45 and we go for breakfast 7.00 am and they say we open at 8.00 am. This is very surprising and never heard in any place of world that breakfast starts so late . Very disappointed.
              Reviewed April 10, 2018
              Dear Amit, Thank you very much for providing us with feedback. I am sorry that you were disappointed with the breakfast selection and times and I have passed you comments on to the restaurant manager to consider. I am pleased that you enjoyed our central location and hope that you will consider staying with us again in the future. Kind regards, Michelle
              Responded July 12, 2018
              Fraser Suites Edinburgh Hotel
              9.2
              Exceptional
              James from Canada
              Family with teens
              One Bedroom Apartment
              Stayed 4 nights in April 2018
              Exceptional”
              The location was excellent and the staff were extremely helpful and friendly.
              Reviewed April 08, 2018
              Dear Guest, Thank you for taking the time to leave a review. I am pleased that you enjoyed your stay with us and hope that we can welcome you back again in the future. Kind regards, Michelle
              Responded July 10, 2018
              Fraser Suites Edinburgh Hotel
              7.6
              Very good
              SEOK from Malaysia
              Family with young children
              Classic Deluxe Twin
              Stayed 2 nights in January 2018
              Great location on Royal Mile, Modern Clean Rooms”
              Excellent location to attractions, shops & restaurants at Royal Mile. Modern Clean Room. Luxurious Loccitane shower amenities but the bottle was too small, barely enough for one person. Very poor bathroom design / configuration. Bath tub was too high, and there was no handle to support (to help get in / get out). As you get off the bath tub, people will tend to hold on to the very hot towel rail (bad idea) and it’s very risky for children (pls watch your kids & carry them out from bath tub). And to make the problem worse, the glass shower screen is movable (allowing water to splash out through the gap), thus provides no support either (if you are not tall enough, you will have to sit to get off the bath tub).
              Reviewed January 09, 2018
              Dear Seok, Thank you for taking the time to provide us with feedback from your stay, I am delighted that you enjoyed our central location . I have passed on your comments regarding he bathroom layout to the management team to consider. I hope that we can welcome you back again on your next visit to our beautiful city. Kind regards,, Michelle
              Responded January 28, 2018
              Fraser Suites Edinburgh Hotel
              8.8
              Excellent
              Stephanie from United States
              Solo traveler
              Classic Deluxe Twin
              Stayed 7 nights in December 2017
              Excellent location”
              The location, right in the heart of old town, can't be beat. It's particularly convenient for festivals. The room was clean and well-maintained, and the staff was very helpful and courteous.
              Reviewed January 08, 2018
              Dear Stephanie, Thank you for taking the time to review your stay with us. I am so pleased that you enjoyed our fantastic central location as well as the service from our friendly team. I hope that we can welcome you back again soon. Kind regards, Michelle
              Responded January 28, 2018
              Fraser Suites Edinburgh Hotel
              8.0
              Excellent
              Serge from Luxembourg
              Group
              Junior Suite
              Stayed 3 nights in January 2018
              very noisy water pipes during the entire first night every 30minute, impossible to sleep”
              whatever you do. Do not accept the junior suite nr 401.during our first night there, we have not been able to sleep the entire night due to extremely noisy water piping noise in the wall (every 30 minutes for 5 to 10 minutes, continuous water shockwave noise in the piping resembling at moments a muffled machine gun. Having the receptionist offering us to get earplugs at 2 am i the morning did not impress us at all. luckily, the next night we have been moved to another junior suite without any problems for the rest of our stay. However I am doubting about the staff saying they did not know about the problem in that 401 suite...This experience as disappointed us.
              Reviewed January 08, 2018
              Dear Serge, Thank you for taking the time to provide us with feedback from your stay. I am sorry that you were disappointed on your first night but pleased that the team were able to resolve the issue for you. We look forward to welcoming you back again in the future. Kind regards, Michelle
              Responded January 28, 2018
              Fraser Suites Edinburgh Hotel
              9.6
              Exceptional
              Ingolfur from Iceland
              Couple
              Classic Deluxe Twin
              Stayed 9 nights in December 2017
              Great location!”
              Breakfast can improve, was very simple.
              Reviewed January 02, 2018
              Dear Ingolfur, Thank you for reviewing your stay with us. I am so pleased that you enjoyed our central location and I hope that we can welcome you back again soon. Kind regards, Michelle
              Responded January 28, 2018
              Fraser Suites Edinburgh Hotel
              9.2
              Exceptional
              Debara from United Kingdom
              Family with teens
              Classic Deluxe Twin
              Stayed 3 nights in December 2017
              Perfect location!”
              We had three rooms - amazing views from two of them - but each room was bright and comfortable. Upscale modern furnishings that made us all pleased with our rooms. The staff was AMAZING - bending over backwards to help us. Especially on Christmas! I would not think of staying anywhere else in Edinburgh - now that I know about Frasers. No more searching needed. It will be our "place" from now on when in Edinburgh.
              Reviewed December 27, 2017
              Dear Debara, Thank you very much for writing such a wonderful review.I am so pleased that you enjoyed your stay with us over Christmas. We are very much looking forward to welcoming your back on your next visit to Edinburgh. Kind regards, Michelle
              Responded January 28, 2018
              Fraser Suites Edinburgh Hotel
              7.2
              Very good
              Wallace from Canada
              Couple
              Classic Deluxe
              Stayed 2 nights in December 2017
              Very good”
              The location on the royal mile is excellent. If you decide to stay at this Fraser hotel do not purchase the breakfast as you will be extremely disappointed. Once you arrive for breakfast you will soon be informed anything hot costs additional money, lots of additional money. A true scam, not what I expect from Fraser Suites. The good news is there are many other places to eat and stay on the same street.
              Reviewed December 21, 2017
              Dear Wallace, Thank you very much for taking the time to review your stay with us. When booking, guests have the option to include a continental buffet breakfast to their rate. Once at the hotel, there is also the option to purchase a cooked item from our individually priced a la carte breakfast menu, I would like to apologise for any confusion regarding this. i hope that we can welcome you back again soon. Kind regards, Michelle
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              Fraser Suites Edinburgh Hotel
              7.6
              Very good
              Hannah from United Kingdom
              Couple
              Classic Deluxe
              Stayed 1 night in December 2017
              Great location made up for awful night sleep”
              The location and staff were both fantastic however the room itself was underwhelming. On leaving the lift there were dirty towels on the floor so didn't set a great impression. Inside the room the shower door didn't shut so water sprayed everywhere, the ironing board was missing a foot so was wobbly, these were all minor niggles. However the bed, what you pay your money for, was awful. It was so hard it made for a really uncomfortable night. The duvet was thin and cheap along with the pillows. Whilst the room decor was what you would expect for the money you pay, the bed was more of your travel lodge variety and a poor one at that. No what you need when you pay money for luxury suites after a long day walking when you need a good rest. It's a shame because otherwise it would have been perfect place.
              Reviewed December 12, 2017
              9.6
              Exceptional
              Iain from Australia
              Family with teens
              One Bedroom Apartment
              Stayed 4 nights in November 2017
              Exceptional”
              What a fabulous place to stay in Edinburgh. The staff are helpful and the rooms very comfortable. We went to Edinburgh for a graduation and this hotel made our visit perfect
              Reviewed December 04, 2017
              9.6
              Exceptional
              Keily from United Kingdom
              Couple
              Classic Deluxe
              Stayed 1 night in November 2017
              Our go to place to stay in Edinburgh!”
              From the minute we walk in staff are friendly and efficient. They always go above and beyond to provide us with an exquisite experience that is of the highest standard. Rooms are immaculate and stylish and never disappoint..would never stay anywhere else!
              Reviewed November 28, 2017
              Dear Keily, Thank you for taking the time to review your most recent stay with us. I am so pleased that you enjoyed your return stay and service from the team and we look forward to welcoming you back again soon. Kind regards, Michelle Guest Services
              Responded November 29, 2017
              Fraser Suites Edinburgh Hotel
              6.4
              Good
              Jane from Singapore
              Group
              Classic Deluxe Twin
              Stayed 1 night in November 2017
              Good”
              On it's own, there is nothing much to complain about. It's ok but nothing to shout about. However the customer service is lacking and not as friendly as the prior hotel that my mom and aunt stayed in.
              Reviewed November 06, 2017
              Dear Jane, Thank you for taking the time to review your stay with us. I am disappointed to learn that you felt that customer service was lacking, our team are frequently praised for their friendly, helpful and intuitive service and I would like to apologise if you did not find this to be the case on this occasion. I hope that you will consider returning to stay with us again, we would love to welcome you back and provide you with a more positive experience. Please do not hesitate to get in touch directly for your next booking. Kind regards, Michelle Guest Services
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              Fraser Suites Edinburgh Hotel
              8.0
              Excellent
              Eduardo from Philippines
              Family with young children
              One Bedroom Apartment
              Stayed 3 nights in April 2017
              Good base to explore the city”
              Went with my 10 year old son. Room quality significantly exceeded our expectations. Easy base to explore the city's many sights.
              Reviewed October 28, 2017
              Dear Eduardo, Thank you for your fantastic review! I am so pleased that you and your son enjoyed your stay with us and I hope that we can welcome you both back again soon. Kind regards, Michelle Guest Services
              Responded November 29, 2017
              Fraser Suites Edinburgh Hotel
              2.8
              Marian from Ireland
              Couple
              One Bedroom Apartment
              Stayed 2 nights in October 2017
              Massive Disappointment ! ”
              Our weekend stay in Fraser Suires Edinburgh was unfortunately disastrous! We paid €450 for two nights in one of their ‘suites’. There was no hot water, and therefore no shower, for our entire stay, as the sole boiler which services the entire hotel broke down. We received no updates on the status of the hot water during our stay, despite repeated requests to keep us updated. As we were checking out, a small note was put under our door stating that the hot water had now been restored. We also found nail clippings from the previous guest on the floor of our bathroom...gross!! There was also a significant layer of dust on all appliances, and on the floor...to the extent that I could write my name on the job of the cooker. I asked to speak with the manager, and had to actually negotiate a discount off my stay. When I returned home, I noticed that the refund had not actually been requested by the manager via Agoda, and Agoda had to intervene to obtain my refund. Disastrous !
              Reviewed October 27, 2017
              9.2
              Exceptional
              Mia from Australia
              Couple
              Classic Deluxe
              Stayed 3 nights in October 2017
              Great hotel in a great location ”
              Fantastic hotel . Large spacious room, lots of tv channels and equipment. Bed was great, pillows a little hard but overall really good. Bathroom was also great, everything you would need. Location is in old town, 2 minute walk from Edinburgh castle, restaurants and whisky tasting. Most tours also leave from old town about a minute walk from the hotel. New town is a 10-15 minute walk down hill but you have to go up hill when coming back. The museum in Edinburgh was great and was probably a 10 minute walk from the hotel. Be warned if coming by train, the hotel is probably less then 10 minutes from the station but it's all up hill or stairs so not easy with luggage might be an idea to see if there is a courtesy bus or something. There's no air conditioning or mini bar. There is a laundry and good gym.
              Reviewed October 16, 2017
              12345
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