Gem Beach Resort
Gem Beach Resort
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Sea View Deluxe Room - Bed Gem Beach Resort
Sea View Deluxe Room - Bed
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Lobby Gem Beach Resort
Lobby
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Beach Gem Beach Resort
Beach
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Swimming pool Gem Beach Resort
Swimming pool
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See map Gem Beach Resort
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Good
Location
6.5
See all 25 photos Gem Beach Resort
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Removed from saved list
Value for money6.0
Distance to city center29 km
Location rating6.5
Nearest airportSultan Mahmud Airport (TGG)
Distance to airport12.1 km
  • Airport transfer

  • Air conditioning

  • Balcony/terrace

  • Garden

Room choices
Sea View Deluxe Room
Sea View Deluxe Room
...
  • Room size: 12 m²/129 ft²
  • Sea view
  • 1 double bed or 2 single be...
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Sea View Rooms
Sea View Rooms
...
  • Room size: 10 m²/108 ft²
  • Partial sea view
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More about Gem Beach Resort

More about Gem Beach Resort

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (119)
Cleanliness6.0
Facilities5.1
Location6.5
Room comfort and quality6.6
Service6.3
Value for money6.0
Provided by verified guests of Agoda
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All guests (119)
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Showing 99 verified guest comments
12345
6.0
nur from Malaysia
Family with young children
Sea View Rooms
Stayed 1 night in November 2018
Not strategic place to holiday due to difficult in Find restoran”
AT night feel scary and far from cat park and darkness
Reviewed November 14, 2018
3.2
sham from Malaysia
Family with teens
Sea View Deluxe Room
Stayed 1 night in September 2018
Never come back again, Hotel no maintenance. ”
Think 100 times before booking this Hotel.
Reviewed September 19, 2018
3.2
Khalil from Malaysia
Business traveler
Sea View Deluxe Room
Stayed 1 night in May 2018
Should not listed in agoda”
Was a great hotel 5-7 years ago Shouldnt called as hotel Worst than an homestay/cheap room Was our nightmare
Reviewed May 10, 2018
3.2
Mohamad from Malaysia
Family with young children
Sea View Deluxe Room
Stayed 4 nights in March 2018
Creepy place”
Facilities not well maintained. There was frog in my bathroom. The hotel is empty and creepy and dark at night. All buildings look like not been used for long time and that include my room as well. It was school holiday but we could see barely people at the hotel. The price was similar to 4 star hotel but I think in reality the room rating , even 1 star is too much. Swimming pool water is dirty and in the afternoon all people from surrounding villages came swimming at the hotel without any control whatsoever. I hate to say this - please dont go there.
Reviewed March 24, 2018
2.8
Dona from Malaysia
Family with young children
Sea View Deluxe Room
Stayed 2 nights in February 2018
Smelly n cockroaches everywhere ”
I dont know what other people think about that place.. But seriously, it is not recommended.. Sory GEM.. U made my stay uncomfortable..
Reviewed February 20, 2018
5.2
Siti from Malaysia
Couple
Sea View Deluxe Room
Stayed 3 nights in August 2017
Nice but ...”
As a returning couple, the property was quiet and no F&B after 3pm. The property was the same with a new wing. During checks in, the girl was cold, look tired and dressed in home attires. Room was okay, just 1 soap bar & 1 shampoo. 2 towels with holes, iron & board, kettle with coffee teas creamers and sugars, small fridge too. Hairdryer - no. Air conditioner was loud, flat tv just 4 channels (Animax, Sports, AXN, Citra/Mustika?). I was sad could not witness and watch the SEA Games and daily news. Please do something about this! Pool was okay, huge but hardly see people. On a bright sunny Sunday, the water pump was off. It was a turn off for me especially saw some boys spitted towards the lower pool.. 😳 At night, eerie as it was quiet. Goosebumps when ever I'm out from the room. Less lights was ON and some were dimmed/low. I had to use my mobile flash light going towards parking. Dead branches is everywhere at the parking lot. Yup, u must to go out for your meals (buy extra tidbits and drinks outside), which later I found out only 1 person attended the coffee house just for morning shift.. ☹️ Stayed for 3n and days, not worth RM250 without bfast. The rate should be less, for more guests to come in especially during a big event held not far from the property - SEA Games Horse Endurance. Once, a stall owner where I had my dinner told me that hotel was closed for months, and I should be careful for the 'unseen visitors'.. This property REALLY need some TLC. With the existing exteriors, lots can be done. Paint more cheerful colors, change light bulbs, clean the fish pool, maintain the coffee house and functions rooms well. Tidy up the area behind the kitchen and plant nursery too. Invest more + good marketing package, I am sure lots of outsiders will come during weekends especially with the LPT2 already in service. I won't be coming back to this property, anytime soon. Thanks.
Reviewed August 25, 2017
5.2
Othman from Malaysia
Family with teens
Sea View Deluxe Room
Stayed 1 night in March 2017
Above average”
Rate too high and no breakfast provided.
Reviewed March 20, 2017
4.4
Vata from Malaysia
Business traveler
Sea View Deluxe Room
Stayed 2 nights in March 2017
Not worth the money”
No wifi is provided in the room. Hard to get taxi. The receptionist will give u taxi' contact number and ask you to call them by yourself. The shampoo provided is half emptied and no gel body shower was provided. Additional charged if u are opt to dining in the room.
Reviewed March 17, 2017
4.8
SALEMAN from Malaysia
Family with young children
Sea View Deluxe Room
Stayed 1 night in October 2016
nil”
nil
Reviewed October 30, 2016
5.2
SALIHA from Malaysia
Family with young children
Sea View Deluxe Room
Stayed 1 night in October 2016
ok”
swimming pool not really clean
Reviewed October 26, 2016
4.8
HALIM from Malaysia
Family with teens
Sea View Deluxe Room
Stayed 1 night in September 2016
Scary”
We stay during holiday season but only 4 rooms rented. Unbelieveable right..very quiet and scarry..swimming pool is only use by our family 4 person..nobody at beach..at 7pm there is no any light was on at corridor..no staff switxh it on..very dark. We ourself switch on the light..parking lot also no light at all. We are very scared and early go to sleep..feel too long waiting for morning..7.30am we check out..
Reviewed October 04, 2016
2.8
KAMAL from Malaysia
Family with teens
Sea View Deluxe Room
Stayed 1 night in September 2016
very bad service”
Very bad service
Reviewed September 20, 2016
5.2
faizah from Malaysia
Family with young children
Sea View Deluxe Room
Stayed 2 nights in September 2016
ms”
there was a mouse inside our room.
Reviewed September 19, 2016
2.4
KAMAL from Malaysia
Family with young children
Stayed 1 night in September 2016
very bad service”
Very bad service
Reviewed September 17, 2016
7.7
Very good
Queenie from Malaysia
Couple
Sea View Deluxe Room
Stayed 1 night in March 2014
Ok ok ”
Great staff, clean room and close to eateries
Disappointed with the beach. Went for the beach but it was dirty and the sand was so coarse. Walked around to the nearby eateries. Have the best satay at the entrance of the drive to the hotel. Nothing much around. Far from airport.
Reviewed November 12, 2014
8.0
Excellent
MIMI from Malaysia
Business traveler
Stayed 6 nights in November 2013
It was good”
Location, comfortability and freshness
It was a great stay.. away from the busy life of the town. the air was fresh and pleasing and the night was very calming. Love the scenery of the place and the deep blue sea.
Reviewed November 25, 2013
6.0
AHMAD from Malaysia
Family with young children
Sea View Deluxe Room
Stayed 2 nights in November 2013
great staff... but lack of facilities”
clean room, responsive staff and nice view
this hotel need more housekeeping....no wifi in my room.... no soap... the good thing is their staff is good and responsive....
Reviewed November 21, 2013
6.3
Good
mohd from Malaysia
Family with young children
Sea View Deluxe Room
Stayed 1 night in October 2013
quiet place but nothing more”
near to beach, quiet place,
Moment we arrived, we're already exhausted due to long distance driving. There’s a family of cow greet us at parking place. The lobby and reception looks nice, but there's no bellboy service, so have to bring the luggage for about 200 meters from parking place to our room. It’s quite far for us, with 2 little kids and quite a lot of steps-climbing - not suitable for elderly people and toddlers. The cupboard has no doors. Which later i found out those other 3 rooms next to mine also has similar case. The room space is ok, comfortable for my wife and myself, and my 2 kids. i requested 1 baby cot, which cost me additional rm50. The balcony was so near to other room's balcony, and it's so easy to break into other rooms, although it’s been lock from inside, believe me. There’s no night activity, everything seems so dead and scary at night, as no other people staying at the Right Wing, except us. The garden seemed not being maintained regularly, of which adding to the creepy ambiance, and big plus the thundery monsoon. The next morning, i found out that booking through agoda, is not inclusive of breakfast and no coupon for swimming pool. (Adult - rm10 if not mistaken, to use swimming pool). There’s only ala carte for breakfast, no buffet. And only have 3 meals - western, malay (nasi goreng etc) and oriental (fried mee etc). There were 3 bored-looking European guys having their breakfast. Thinking that i don't come this far only to have this "regular" breakfast, i try my luck at near village. And yeah the food was really good! The swimming pool is not clean. (since there was no one, we didn’t pay for it) and my kids looks bored since there is no playground etc. the beach is really nice and quiet, but not suitable for swimming because its too dangerous. Unless if you are a professional surfer. In overall, the hotel is ok, comfortable, near to beach and quiet. But that’s all. I definitely will not come again.
Reviewed November 01, 2013
3.3
Martin from Netherlands
Couple
Stayed 1 night in September 2013
hotel not to standards ”
no real good experience as we left right away
upon entering the hotel we instandly saw that this hotel, pool is dirty, no facilities (two very dirty and broken poolbeds without cusions, room small with broken furniture and dirty towels. we immidiately checken out to look for other hotel.
Reviewed October 12, 2013
2.7
Intan from Malaysia
Couple
Stayed 1 night in March 2013
teriible”
friendly staff
The room was old and worn out, lacked the amenities advertised and smelt bad. A lot of repair and building work going on in the building and while this is clearly necessary, it didn't make for a pleasant atmosphere. Staff were quite nice. With so many other accommodation choices in kuala terengganu at the same or cheaper price point, this one would go well to the bottom of preferred places to stay.
Reviewed August 29, 2013
12345
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