Grand Boracay Resort
Grand Boracay Resort
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"Employees are very accommodating."

Nelia

13 January 2018

Superior - Bed Grand Boracay Resort
Superior - Bed
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Swimming pool Grand Boracay Resort
Swimming pool
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Swimming pool Grand Boracay Resort
Swimming pool
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Golf course [on-site] Grand Boracay Resort
Golf course [on-site]
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See map Grand Boracay Resort
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Excellent
Location
8.1
See all 34 photos Grand Boracay Resort
See all 34 photos
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Grand Boracay Resort

Excellent location
Stay in the heart of Boracay Island - See what's nearby
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From 1192 reviewsSee what guests said
6.6
Value for money6.4
Location rating8.1
Nearest airportCaticlan Airport (MPH)
Distance to airport5.4 km
Has restaurantYes
  • Airport transfer

  • 120 meters to the beach

  • Heart of the city

  • Air conditioning

Room choices
This property is in high demand!Last booked a few minutes ago
Deluxe
Deluxe
...
  • Garden view
  • 22 m²/237 ft²
  • 2 double beds
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Premier
Premier
...
  • Garden view
  • 25 m²/269 ft²
  • 1 double bed and 1 queen be...
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Superior
Superior
...
  • Garden view
  • 18 m²/194 ft²
  • 2 single beds
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Room Premium
Room Premium
...
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    Family Room Standard
    Family Room Standard
    ...
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      Double Deluxe
      Double Deluxe
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        Room Promo
        Room Promo
        ...
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          Room Standard
          Room Standard
          ...
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            Room Deluxe
            Room Deluxe
            ...
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              Room Superior
              Room Superior
              ...
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                More about Grand Boracay Resort

                More about Grand Boracay Resort

                "Good location"

                Reviewed 10 September 2017

                Jaime from Chile

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                Couple

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What they offer

                "Had fun staying here and staff were friendly."

                Maria A. from United States

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                Family with young children
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (1192)
                Cleanliness6.2
                Facilities5.6
                Location8.1
                Room comfort and quality6.6
                Service6.6
                Value for money6.4
                Provided by verified guests of Agoda
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                Showing 1103 verified guest comments
                12345
                7.2
                Very good
                Stephen from South Africa
                Solo traveler
                Deluxe
                Stayed 6 nights in December 2017
                Fair but old resort”
                Based on the previous reviews I was not expecting to much but was not disappointed. The room was clean and I was told that they will only clean when I asked them. The breakfast was not the best but if you were early you had a warm selection and fresh fruits. I was invited for the X-mas dinner provided by the resort and it was really well prepared and a pleasant surprise for my stay. If you stay in Boracay, you spent most of your time on the beach, so the resort will be good unless you want to stay in the resort and not walk around. All and all, I was happy and not disappointed at all. Thank you
                Reviewed March 17, 2018
                2.8
                Gretchel from Australia
                Family with young children
                Deluxe
                Stayed 6 nights in March 2017
                VERY BAD AND DISSAPOINTING”
                If you really want a bad holiday and pretty much waste your money - look no further! The staff was RUDE and DISRESPECTFUL. We had 19 rooms for my sister's wedding and not only half of the rooms aren't functional (toilet not flushing, aircon not working, and so many mosquitos, swimming pool is FILTHY). When we made a polite complaint, there is only ONE STAFF THERE (front counter) she was rude and was even charging us extra for towels and small things.. and this is US PAYING SO MUCH MONEY with 19 rooms occupied. I RECOMMEND TO SLEEP ON THE BEACH as far more better option that staying at this FILTHY MOTEL (I don't think this is considered as resort!). They also charged us extra on my nephew who was actually just visiting us from the other room (who also stayed in GRAND BORACAY). Apparently, anything after 10PM if they are not in their own room it will be counted as an extra person from the other room.. HELLO BIG BROTHER!... they even show us a CCTV footage of this. privacy anyone??
                Reviewed March 12, 2018
                7.2
                Very good
                Michelle from Philippines
                Couple
                Deluxe
                Stayed 7 nights in April 2017
                Location is the only plus”
                Aside from the centrsl location, everything sucks
                Reviewed February 26, 2018
                2.8
                Mohammed from United Kingdom
                Couple
                Deluxe
                Stayed 6 nights in February 2018
                The Worst Place in Boarcay”
                1. Things broken in room refused to fix 2. Safe broke refused to fix 3. Refused to give fresh towels 4. Breakfast a nightmare and awful 5. Staff always Sure Sir but never did anything 6. if you did ask you room never got cleaned 7. Staff told me owner only wants simple easy Chinese guests because he is Chinese 8. Only one power point in room for the TV 9. Kettle broken refused to fix 10. No laundry service available 11. its called a resort but its a dirty unkept hotel. Don't swim in the pool its filthy 12. They refused to let you cehck out until they check the rooms in case you steal the dirty towels or the broken TV 13. TV not working and they refused to fix 14. Show in room has two taps but only cold water works 15. Drunken Americans screaming around the hotel The list can go on and on.... Don't recommend, if you visit, make sure you have medical insurance
                Reviewed February 26, 2018
                7.6
                Very good
                Anthony from Philippines
                Family with young children
                Deluxe
                Stayed 3 nights in February 2018
                Birthday and Holiday for my mother”
                The hotel in general is good, they gave my mother a more accessible room for her since she is 79 years old already and Im so thankful for that. Facilities are all good accommodations and services as well. My most disappointing experience is when I had a a surprise birthday for my mother. i requested for a nice cake, a bouquet of dozen red roses, and balloons, Im expecting for a better presentation but its very disappointing. they are not even giving me pictures or samples of the cake and etc. the balloons are awful, cake its like bought in the market, red ribbon is much better and the price of cake was very expensive. not worthy for that kind of taste and presentation...
                Reviewed February 22, 2018
                5.2
                thomas from United States
                Couple
                Premier
                Stayed 3 nights in February 2018
                bait and switch”
                arrived to find 2 full size beds instead of 1 queen/king, reception states that's all the hotel has (lie, confirmed by pics of rooms outside hotel). maid forgot to clean room one day. witnessed them rotate sheets daily instead of change them. no hot water in room. A/C insufficiently sized to cool room. no safe in room. no elevator, stairs only. no restaraunt in house. Good things were location and quiet room considering you are in the middle of station 2.
                Reviewed February 19, 2018
                8.4
                Excellent
                Veronika from United Kingdom
                Group
                Deluxe
                Stayed 8 nights in December 2017
                Nice place, great location, lovely staff”
                We stayed in this resort for Christmas 2017. It is a lovely place in the heart of the Station 2. It’s basic and simple but it feels homely. The rooms are spacious, the surroundings are big and quiet. The staff was very friendly and helpful and made our stay very pleasant.
                Reviewed February 06, 2018
                8.4
                Excellent
                Nelia from United States
                Solo traveler
                Superior
                Stayed 3 nights in January 2018
                Very good”
                It’s near the sea and shopping locations. Employees are very accommodating.
                Reviewed January 13, 2018
                7.6
                Very good
                Nichola from Australia
                Solo traveler
                Premier
                Stayed 8 nights in December 2017
                Nice hotel ”
                I stayed here over 8 nights. The hotel looks really nice, is located right off from D'Mall and station 2 part of the Boracay main beach. The Good: It's cheaper than a few other hotels in the area, has nice comfortable beds with clean sheets, looks nice with the white paint and gardens. The staff are friendly and helpful. Room sizes are good. Not so good: Aircon is noisy at night. TV reception was hazey and internet reception from the hotels wifi, tested from 3 different rooms (my friends) was poor at best. Stairwells are a bit grimy too (someone needs to go about it with a bucket and mop, not a broom). Breakfast was average at best and cater primarily for a Chinese style. I get the impression this could be a 4 star hotel but money or direction have let it down (the fake large diamond collection behind the reception desk looks very tacky). For the tourist, it's fine for a cheaper holiday place for its location.
                Reviewed January 12, 2018
                3.2
                Edwin from Philippines
                Group
                Deluxe
                Stayed 3 nights in January 2018
                There were no shower curtain, toilet is being flooded and not draining properly. ”
                The small entrance/exit to D’mall was filthy. There were no signs if you want somebody to change your linen, no do not disturb sig.n. It take times for staff to response on your request.
                Reviewed January 09, 2018
                5.6
                Andrew from Australia
                Couple
                Deluxe
                Stayed 2 nights in January 2018
                Overpriced, troublesome staff, constant blackouts, no wifi, door lock failed”
                They prominently display promos that they have no intention of honouring. Wildly overpriced. Kept me waiting at checkin an hour and laughed in my face when I requested a comp dinner. Couldn’t get in to room. Overpriced transfers. You can do better for the money in winter.
                Reviewed January 04, 2018
                3.2
                Eric from Philippines
                Couple
                Deluxe
                Stayed 2 nights in December 2017
                It’s not worth the price. ”
                No iron. And the service is very slow.
                Reviewed January 03, 2018
                6.8
                Good
                James from Philippines
                Group
                Deluxe
                Stayed 3 nights in December 2017
                Good”
                Nice
                Reviewed December 16, 2017
                8.4
                Excellent
                Maria from Philippines
                Group
                Deluxe
                Stayed 1 night in December 2017
                Excellent”
                Clean and comfortable rooms with access to D'Mall and about 2-3 minutes walk from to the beach. They provide welcome drinks and have free basic buffet breakfast of Filipino breakfast choices. They also provide free drinking water (tho you need to have your own water bottle / container) on 2 of the 3 floors of the hotel through water dispensers. Pool area can be improved. If going in groups, I suggest taking separate rooms by twos as their prices for extra person/s are a bit steep, tho they'd provide you a bigger room if you ask for it. Overall an okay and 'not bad' stay, but will try and look for other hotels at the same price point (or even cheaper) with the same or better facilities next time.
                Reviewed December 09, 2017
                6.4
                Good
                Mary from Philippines
                Couple
                Superior
                Stayed 3 nights in November 2017
                Good”
                The location is good, the room is good but they are lack of staff and maintenance of the hotel who can monitor the cleanliness of the rooms and the environment.
                Reviewed December 08, 2017
                2.0
                Abegail from Philippines
                Group
                Superior
                Stayed 1 night in November 2017
                Do not consider this hotel”
                Room - The room where we stayed in is disgusting! It smells of mold like the room is so so old. Airconditioning is very poor. The restroom has no lock, and when I called the receptionist to send someone to check had to follow up thrice! But they were not able to fix or do something about the door lock! The cr is not pleasing to the eyes. The room is full of mosquitoes. Food - Breakfast buffet but you'd wish that you jist dine out somewhere instead. Food hall is so messy. Utensils are just placed somewhere. It feels like you're eating in a very cheap restaurant. Note : If you're considering to check in this hotel please think twice.
                Reviewed December 04, 2017
                10.0
                Exceptional
                Maria from United States
                Family with young children
                Deluxe
                Stayed 1 night in November 2017
                Exceptional”
                Had fun staying here and staff were friendly.
                Reviewed December 01, 2017
                10.0
                Exceptional
                Randolf
                Business traveler
                Superior
                Stayed 1 night in October 2017
                life is here”
                meeting my expectation
                Reviewed November 07, 2017
                6.0
                josip from Croatia
                Group
                Deluxe
                Stayed 4 nights in October 2017
                average hotel...possible to get better for the money”
                staff very nice and frendly, location good but wifi in rooms not working and they don't come to clean the room every day
                Reviewed October 26, 2017
                7.2
                Very good
                Jaime from Chile
                Couple
                Superior
                Stayed 2 nights in August 2017
                Good location”
                Good location
                Reviewed September 10, 2017
                12345
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