Grand Hi-Lai Hotel
Grand Hi-Lai Hotel
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"Staff is very attentive."

Ronnachai

29 April 2018

Superior City View - Bed Grand Hi-Lai Hotel
Superior City View - Bed
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Fitness center Grand Hi-Lai Hotel
Fitness center
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Bathroom Grand Hi-Lai Hotel
Bathroom
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Restaurant Grand Hi-Lai Hotel
Restaurant
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See map Grand Hi-Lai Hotel
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Excellent
Location
8.8
See all 43 photos Grand Hi-Lai Hotel
See all 43 photos
Removed from saved list
2016

Grand Hi-Lai Hotel

Excellent location
See what's nearby
Excellent
From 2024 reviewsSee what guests said
8.7
Recommended by 95% of guests
  • 780 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked 11 hours ago
Deluxe  Suite
Deluxe Suite
...
  • City view
  • 78 m²/840 ft²
  • 1 king bed
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Executive Deluxe City View
Executive Deluxe City View
...
  • City view
  • 33 m²/355 ft²
  • 1 double bed
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Deluxe Harbor View Family Room
Deluxe Harbor View Family Room
...
  • Harbor view
  • 52.8 m²/568 ft²
  • 2 double beds
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Family with City view
Family with City view
...
  • City view
  • 39.6 m²/426 ft²
  • 1 single bed and 1 queen be...
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Health Room Harbor View
Health Room Harbor View
...
  • Harbor view
  • 52.8 m²/568 ft²
  • 2 single beds or 1 king bed
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Deluxe Suite Twin
Deluxe Suite Twin
...
  • City view
  • 78 m²/840 ft²
  • 2 single beds
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Deluxe City View
Deluxe City View
...
  • City view
  • 45.6 m²/491 ft²
  • 1 double bed
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Superior City View - Twin Bed
Superior City View - Twin Bed
...
  • City view
  • 33 m²/355 ft²
  • 2 single beds
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Superior Harbor View Single Room
Superior Harbor View Single Room
...
  • Harbor view
  • 33 m²/355 ft²
  • 1 double bed
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City View Single Room
City View Single Room
...
  • City view
  • 33 m²/355 ft²
  • 1 double bed
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More about Grand Hi-Lai Hotel

More about Grand Hi-Lai Hotel

"Excellent reception and check-in service."

Reviewed 15 April 2018

JUNG-HSUAN from China

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Shanghainese Dumpling
40 m Asian
Harbour Buffet Restaurant-Grand Hi Lai Hotel
40 m Asian, Chinese, Fusion
Mi Gao Shi Jia Sticky Rice
100 m Asian, Taiwanese
Japanese cuisine
Japanese cuisine
Bao Bo Shu Shu Japanese Restaurant Restaurant
40 m Japanese
Ben Kei
60 m Japanese
He le Wu Japanese Restaurant
130 m Japanese
Cafe
Cafe
Sanpin Coffee Shop
60 m Cafe
Miki Coffee
140 m Cafe
Yue Guang Cafe
140 m Cafe

What they offer

"The hotel has variety of nice art and antiques collection."

HONG from Malaysia

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Please note that Hotel Fitness Center, Sauna Facility and Swimming Pool are closed on the 1st and 3rd Monday of each Month.
Scheduled MRT Central Park Station transfer is available at no additional charge. In order to reserve the transfer, please inform the property in advance.

Real reviews from real guests

Agoda Reviews (2024)Booking.com Reviews (1293)
8.7
Cleanliness8.9
Facilities8.6
Location8.8
Room comfort and quality8.7
Service8.9
Value for money8.3
Provided by verified guests of Agoda
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Showing 1101 verified guest comments
12345
10.0
Exceptional
Ellen from Canada
Solo traveler
City View Single Room
Stayed 6 nights in July 2018
Great value for the money”
The staff is incredibly helpful and professional. The buffet breakfast has a wide selection of different foods. The rooms are reasonably sized with nice bathrooms. There's a great view and a department store in the lower levels of the hotel. The pool is a great place to relax.
Reviewed July 31, 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division
Responded August 15, 2018
Grand Hi-Lai Hotel
10.0
Exceptional
Janice from Malaysia
Business traveler
Superior City View
Stayed 1 night in July 2018
Business Trip”
Have rebook many time when travel taiwan
Reviewed July 30, 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division
Responded August 15, 2018
Grand Hi-Lai Hotel
8.8
Excellent
ZHI from Singapore
Couple
Superior City View
Stayed 2 nights in July 2018
Excellent”
Very clean hotel with professional staff. Hotel assisted me with the decorations for my marriage proposal. Will definitely return to this hotel; as I have done so over the years.
Reviewed July 27, 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division
Responded August 15, 2018
Grand Hi-Lai Hotel
8.8
Excellent
Choong from Singapore
Couple
Superior City View
Stayed 3 nights in July 2018
Wonderful Stay where staff is their gem. ”
Hotel staff makes us feel home, especially concierge who went above and beyond the call of duty. A blessing to choose Grand Hi-Lai, will definitely be back.
Reviewed July 24, 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division
Responded August 15, 2018
Grand Hi-Lai Hotel
9.6
Exceptional
LESLEIGH from Australia
Solo traveler
Superior Harbor View Single Room
Stayed 10 nights in June 2018
Excellent value”
The Grand Hi Lai Hotel is located near the harbour, a short walk to the mrt and surrounded by good shopping venues and eateries. One excellent feature is room temperature control which is responsive to commands unlike many hotels where you freeze all night.
Reviewed July 05, 2018
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division
Responded August 15, 2018
Grand Hi-Lai Hotel
8.8
Excellent
Ching from Hong Kong
Family with young children
Superior Harbor View Room
Stayed 3 nights in April 2018
Good and old school hotel”
The make up room button was a bit confusing. We thought we pressed the make up room button but the cleaning staff said we didn't, so she didn't make up the room we returned the room at 5pm.
Reviewed June 27, 2018
9.2
Exceptional
Po from United States
Couple
Standard Twin Low Floor
Stayed 2 nights in June 2018
The hotel is being refurbished in the main lobby, may finish soon”
Good location. Did not get to see the lobby this time.
Reviewed June 05, 2018
10.0
Exceptional
Ronnachai from Thailand
Business traveler
Stayed 1 night in April 2018
The best in Kaohsiung”
The hotel is 5 star standard. Next to the department store and shopping area. Staff is very attentive.
Reviewed April 29, 2018
9.2
Exceptional
FEI from Taiwan
Business traveler
Standard Twin Low Floor
Stayed 1 night in April 2018
Cleanliness and comfortable services within Friendly Hotel Team”
Great place to recover from one tiring business trip within great swimming pool and big size bath tub. Nice and comfortable people there.
Reviewed April 24, 2018
9.6
Exceptional
Hendrik from Hong Kong
Couple
Superior Harbor View Room
Stayed 4 nights in April 2018
Exceptional”
Very fiendly staff, very clean rooms !
Reviewed April 23, 2018
10.0
Exceptional
NG from Malaysia
Couple
Superior City View
Stayed 2 nights in April 2018
BEST OF THE BEST”
Luxury hotel The BEST Sauna i ever went, 4 pool in total, high floor room, nearby shopping center. just slight walking distance to MRT, but easy access to taxis. i HIGHLY recommended this hotel. the hotel has variety of nice art and antiques collection. I will come back to this hotel if i visit kaoshiong .
Reviewed April 17, 2018
7.2
Very good
JUNG-HSUAN from Taiwan
Family with teens
Family with City view
Stayed 1 night in February 2018
Old Fashion 5 Stars Hotel in Kaohsiung City”
Excellent reception and check-in service. But, the facility is old fashion for me. It needs to re-modeling as soon as possible.
Reviewed April 15, 2018
9.2
Exceptional
Xiaowen from Singapore
Family with young children
Superior Harbor View Room
Stayed 1 night in April 2018
Excellent service staff”
The staff at the Lobster Bar was very professional and even think out of the box to ensure the customers were taken care of. The dessert was tiramisu however I’m still breastfeeding my baby, so I didn’t want to eat anything to do with liquor or caffeine. The supervisor (I think) brought cakes to still satisfy my sweet tooth. Well done!!
Reviewed April 07, 2018
8.8
Excellent
Kar from Malaysia
Family with young children
Deluxe Harbor View Family Room
Stayed 1 night in March 2018
Luxury hotel with great facilities ”
Love the spacious room with comfy bed. Facilities in the hotel are superb especially SPA. Breakfast at top floor with harbour view, wonderful!
Reviewed March 26, 2018
10.0
Exceptional
MUNGUNTSOOJ from Mongolia
Couple
Superior City View
Stayed 2 nights in March 2018
Very good”
Food is good all clean , friendly staffs , i will say best location .
Reviewed March 08, 2018
8.8
Excellent
Shawn from Singapore
Business traveler
Superior City View
Stayed 3 nights in December 2017
Everything under one roof”
One of the Safe place to stay, with shopping attached, food court & supermarket at basement. Best plus point is the staff speaks English and gets things done. Only problem is the breakfast menu remains the same for over 8 years
Reviewed March 06, 2018
8.8
Excellent
CHENG from Taiwan
Solo traveler
Superior City View - Twin Bed
Stayed 1 night in February 2018
Hotel room is good & awesome. But breakfast restaurant is awful. ”
Hotel is above the luxury department store, so very convenient for shopping. But it’s a little far from the subway station.
Reviewed February 21, 2018
8.0
Excellent
KENJI from Japan
Business traveler
Superior City View
Stayed 4 nights in January 2018
clean”
clean
Reviewed February 17, 2018
9.6
Exceptional
Liu from Taiwan
Family with teens
Family with City view
Stayed 1 night in February 2018
Exceptional”
stay with very good feeling to the services.
Reviewed February 12, 2018
8.0
Excellent
CHYE from Singapore
Business traveler
Superior City View
Stayed 4 nights in January 2018
Very good”
Nice hotel with great service staffs. Big and clean room with good location.
Reviewed February 01, 2018
12345
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