Grand Hotel Saigon
Grand Hotel Saigon
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Deluxe King - Guestroom Grand Hotel Saigon
Deluxe King - Guestroom
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Lobby Grand Hotel Saigon
Lobby
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Swimming pool [outdoor] Grand Hotel Saigon
Swimming pool [outdoor]
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Swimming pool [outdoor] Grand Hotel Saigon
Swimming pool [outdoor]
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See map Grand Hotel Saigon
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Exceptional
Location
9.2
See all 39 photos Grand Hotel Saigon
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Grand Hotel Saigon

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 2654 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.7
Recommended by 93% of guests
Value for money8.1
Distance to city center2.0 km
Location rating9.2
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.4 km
  • Airport transfer

  • Located in heart of Ho Chi Minh City

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Last booked 4 hours ago
Grand Executive Suite, Club lounge access, 1 King
Grand Executive Suite, Club lounge access, 1 King
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Deluxe King
Deluxe King
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 double bed
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Premium Deluxe Twin
Premium Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
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Senior Deluxe City View Double Bed
Senior Deluxe City View Double Bed
...
  • Room size: 35 m²/377 ft²
  • River view
  • 1 king bed or 2 single beds
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Grand Executive King
Grand Executive King
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 king bed
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Premium Deluxe King
Premium Deluxe King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Grand Executive Twin Suite
Grand Executive Twin Suite
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 2 single beds and 1 king be...
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Grand Executive Twin Room
Grand Executive Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 2 single beds
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Luxury Suite King
Luxury Suite King
...
  • Room size: 50 m²/538 ft²
  • City view
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Grand Executive Suite Twin Room With Sky Lounge Access
Grand Executive Suite Twin Room With Sky Lounge Access
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 2 single beds
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More about Grand Hotel Saigon

More about Grand Hotel Saigon

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Saigon Corner
30 m Vietnamese
Central Restaurant
130 m Vietnamese
Vietnam House Restaurant
140 m Vietnamese
Asian cuisine
Asian cuisine
The Royal Pavilion
20 m Asian, Chinese
MAY Restaurant and Bar
40 m Asian, Bar, European
Continental Palace Restaurant
40 m Asian, Chinese, Vietnamese
Cafe
Cafe
Shin Coffee
30 m Cafe
La Dolce Vita Cafe
40 m Cafe
Coffee Bean & Tea Leaf
40 m Cafe

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2654)Booking.com Reviews (1537)
8.5
/
10
Cleanliness8.7
Facilities8.2
Location9.2
Room comfort and quality8.4
Service8.3
Value for money8.1
Provided by verified guests of Agoda
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All guests (2654)
All room types
Showing 2119 verified guest comments
12345
10.0
Exceptional
John from United States
Business traveler
Stayed 2 nights in October 2018
Exceeded all expectations”
All pros - no cons
Reviewed November 06, 2018
Thursday, 15th November 2018 Dear Mr. John Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 15, 2018
Grand Hotel Saigon
10.0
Exceptional
John from United States
Business traveler
Grand Executive King
Stayed 3 nights in October 2018
Look fprward to visiting again.”
Totally beyond expectation.
Reviewed November 03, 2018
Monday, November 5, 2018 Dear Mr. John Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 05, 2018
Grand Hotel Saigon
10.0
Exceptional
Michael from Australia
Couple
Deluxe King
Stayed 2 nights in October 2018
A touch of class”
A very good hotel in great location with fantastic staff.A good breakfast with a spread of Western and Asian food.I highly recommend this hotel
Reviewed November 01, 2018
Friday, 2nd November 2018 Dear Mr. Michael, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 02, 2018
Grand Hotel Saigon
10.0
Exceptional
Karina from United States
Couple
Deluxe King
Stayed 3 nights in October 2018
Exceptional”
Beautiful hotel, incredible breakfast, amazing swimming pool, great location!
Reviewed October 31, 2018
Friday, 2nd November, 2018 Dear Ms. Karina, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 02, 2018
Grand Hotel Saigon
10.0
Exceptional
Chi-Lan from United States
Couple
Deluxe King
Stayed 3 nights in October 2018
Exceptional”
Great hotel! good choice of breakfast, well trained staff. Thank you all for a great time at your hotel.
Reviewed October 27, 2018
Friday, 2nd November, 2018 Dear Chi Lan, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 02, 2018
Grand Hotel Saigon
10.0
Exceptional
Christine from United States
Couple
Grand Executive King
Stayed 2 nights in October 2018
Beautiful room and outdoor courtyard overlooking the pool. Wish we could have stayed longer.”
Private, secure and serene, loved this place. Upstairs restaurant was amazing as well, with a beautiful view.
Reviewed October 18, 2018
Friday, 2nd November, 2018 Dear Ms. Christine, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 02, 2018
Grand Hotel Saigon
10.0
Exceptional
Saara from Finland
Couple
Grand Executive Room
Stayed 3 nights in October 2018
Very nice hotel”
Very nice hotel ind all. Breakfast is very good. Good location in the centre of everything.
Reviewed October 15, 2018
Friday, 2nd November, 2018 Dear Mr. Saara, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 02, 2018
Grand Hotel Saigon
8.4
Excellent
Benny from Singapore
Business traveler
Deluxe King
Stayed 1 night in September 2018
USUAL PLEASANT STAY”
WILL NOT TRADE ANOTHER HOTEL IN HCM FOR THIS NICE HOTEL SINCE I FIRST STAYED HERE MANY YEARS AGO....
Reviewed October 01, 2018
Friday, 2nd November , 2018 Dear Mr. Benny, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat
Responded November 02, 2018
Grand Hotel Saigon
8.4
Excellent
Jonathan from United Kingdom
Business traveler
Deluxe King
Stayed 2 nights in September 2018
Impeccable- especially characterful Antique wing.”
Only failing I can think of is that the croissants were not real croissants- but I will survive that hardship! And does any hotel know how to make them?!
Reviewed October 01, 2018
Friday, 2nd November , 2018 Dear Mr. Jonathan, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Regarding to your comment about the croissants we will share and take an action right away. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
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Grand Hotel Saigon
5.2
VINCENT from Singapore
Business traveler
Grand Executive King
Stayed 2 nights in September 2018
Poor customer experience ”
Firstly, water in room for washing and bath stop half a day for cold but only hot water. No announcements to warn guest. Get burned in shower as very hot water flows only. Saigon Palace, only breakfast and asked to go lunch at top flr Sky lounge. Sat in lounge but was chased out with embarrassment and told for members only. Stayed in Grand Executive rooms, don't see why not offer. Need to go out hotel for food. Not good.
Reviewed September 30, 2018
Friday, 2nd November 2018 Dear Mr. Vincent, Thank you for taking your valuable time to communicate to us why our service did not meet your expectations. Please accept our sincerest apology for the inconveniences we have caused you. In the meantime, we strive to clarify the problems as well as solutions available in order to prevent this problem from occurring again in the future. We deeply understand how important to be of your choice and we want to do the best we can. Again, we highly appreciate your feedback since it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 02, 2018
Grand Hotel Saigon
10.0
Exceptional
john from Australia
Couple
Deluxe King
Stayed 4 nights in September 2018
fantastic value”
what a fantastic hotel. close to everything...breakfasts are amazing...staff are so friendly and helpful.
Reviewed September 28, 2018
Friday, 2nd November, 2018 Dear Mr. John Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat
Responded November 02, 2018
Grand Hotel Saigon
4.8
Neha from United Arab Emirates
Couple
Deluxe King
Stayed 2 nights in August 2018
its not a five star property ”
Location was perfect almost center of the city. It is rated as 5 star property but didn’t gave the feel of one, as its maintenance was way to bad there were damp spots on the walls in walkways and had bad smell because of it . Bathroom tiles were having cracks at many places plus tiles were not clean as per 5 star standard. The main problem was the breakfast ....................... I always want to stay with the hotel that provide good breakfast buffet but i was disappointed with the buffet as they had very limited morning bakery (again not as per the 5 star hotel standard) and i have never in seen in any other five star hotel that they have kept broken eggs in bowl (as they break it fresh and make it in front of you). Staff was polite and well informed but I will still give the rating of 3 because of a funny incident. Staff who took our check in didn't even recognized us very next day, I was shocked, though the hotel was not that busy. My experience wasn't pleasant.
Reviewed September 18, 2018
Friday, 2nd November 2018 Dear Mr. Neha, Thank you for taking your valuable time to communicate to us why our service did not meet your expectations. Please accept our sincerest apology for the inconveniences we have caused you. In the meantime, we strive to clarify the problems as well as solutions available in order to prevent this problem from occurring again in the future. We deeply understand how important to be of your choice and we want to do the best we can. Again, we highly appreciate your feedback since it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 02, 2018
Grand Hotel Saigon
10.0
Exceptional
Nerissa from Philippines
Family with teens
Senior Deluxe City View Double Bed
Stayed 2 nights in September 2018
Beyond Expectations”
Upon check-in we were upgraded to a suite in the "Ancient Wing" which was really lovely. Big, comfortable rooms with a balcony. Good view of the city and the Saigon River. A wonderful view of the courtyard and pool. Flowers and chocolates in the evening. Staff were courteous and so helpful in every way. It was an amazing stay. Will definitely come here again.
Reviewed September 17, 2018
Friday, 2nd November, 2018 Dear Ms. Nerissa, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat
Responded November 02, 2018
Grand Hotel Saigon
8.8
Excellent
Manh from Vietnam
Business traveler
Senior Deluxe City View Double Bed
Stayed 1 night in September 2018
Excellent”
Clean and nice
Reviewed September 16, 2018
10.0
Exceptional
Ronald from Australia
Couple
Grand Executive Suite, Club lounge access, 1 King
Stayed 5 nights in September 2018
holiday”
having to book accommodation in a hurry we where very impressed with service we received would not hesitate to recommend the grand hotel
Reviewed September 12, 2018
Friday, 2nd November, 2018 Dear Mr. Ronald, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 02, 2018
Grand Hotel Saigon
10.0
Exceptional
Bruce from Australia
Couple
Deluxe King
Stayed 5 nights in August 2018
Great stay”
The Grand is in a great location just a short walk to many of the sights you would want to see. The area is safe for going for an evening stroll. The hotel staff are most welcoming and as friendly as you could hope for. Rooms are a decent size. The amenities were clean and well maintained. The Bar and restaurant on the 21st floor had magnificent views. The beds were very comfortable and we had excellent nights sleep. It had many areas where you could have a quiet relaxing coffee (or other drink) read a book without being disturb. Totally had a good time
Reviewed September 06, 2018
Friday, 2nd November, 2018 Dear Mr. Bruce, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat
Responded November 02, 2018
Grand Hotel Saigon
9.2
Exceptional
Chiew from Singapore
Solo traveler
Deluxe King
Stayed 1 night in August 2018
Good location, good breakfast and clean room”
Value for money. Will stay again.
Reviewed September 03, 2018
10.0
Exceptional
Bertrand from United States
Business traveler
Deluxe King
Stayed 4 nights in August 2018
Excellent Ho Chi Minh Venue”
Located in the heart of District 1, the Grand Hotel is both elegant as well as extremely comfortable. The staff is exceptional and meet your every wish with a briught smile and cheery disposition. Close to not all all major business offices, both shopping and restaurants are nearby as well as wonderful lounges to meet ckients in after work.
Reviewed August 31, 2018
10.0
Exceptional
Lynhi from Australia
Couple
Deluxe King
Stayed 1 night in August 2018
Not bad !”
Nên tiếp khách bằng nhau. Có lẻ coi trọng người da trắng hơn người Vietnam Thank you
Reviewed August 30, 2018
9.2
Exceptional
Cyprus from Philippines
Business traveler
Deluxe King
Stayed 2 nights in August 2018
Right in the heart of Saigon”
As a business traveller, you will need to stay in a hotel accessible not just for your meetings but also you want to make sure it's within a stone throw away from restaurants and coffee shops so you can work remotely. Grand Hotel Saigon is just that.
Reviewed August 29, 2018
12345
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