Grand Hyatt Hong Kong
Grand Hyatt Hong Kong
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"Nice service and will return again."

Yu-Hsin

13 January 2018

Grand Hyatt Plateau Room - Bed Grand Hyatt Hong Kong
Grand Hyatt Plateau Room - Bed
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Lobby Grand Hyatt Hong Kong
Lobby
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Interior view Grand Hyatt Hong Kong
Interior view
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Interior view Grand Hyatt Hong Kong
Interior view
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See map Grand Hyatt Hong Kong
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Excellent
Location
8.7
See all 65 photos Grand Hyatt Hong Kong
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Grand Hyatt Hong Kong

Excellent location
See what's nearby
Excellent
From 400 reviewsSee what guests said
8.8
Recommended by 93% of guests
  • 480 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.9
Excellent
Room comfort & quality
This property is in high demand!Last booked 11 hours ago
Grand Executive Harbour View Suite
Grand Executive Harbour View Suite
...
  • Harbor view
  • 65 m²/700 ft²
  • 1 king bed
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Club Harbour View Room with Twin Bed
Club Harbour View Room with Twin Bed
...
  • Harbor view
  • 40 m²/431 ft²
  • 2 single beds
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Grand Executive King Suite
Grand Executive King Suite
...
  • 65 m²/700 ft²
  • Executive lounge access
  • 1 super king bed
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Club King
Club King
...
  • Garden view
  • 40 m²/431 ft²
  • 1 king bed
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Club Deluxe King Bed
Club Deluxe King Bed
...
  • Harbor view
  • 50 m²/538 ft²
  • 1 king bed
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Club Harbour View Room with King Bed
Club Harbour View Room with King Bed
...
  • Harbor view
  • 40 m²/431 ft²
  • 1 king bed
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Club Room with 2 Twin Beds
Club Room with 2 Twin Beds
...
  • Garden view
  • 40 m²/431 ft²
  • 2 single beds
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Victoria Suite
Victoria Suite
...
  • Harbor view
  • 90 m²/969 ft²
  • 1 king bed
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Grand Suite King
Grand Suite King
...
  • Harbor view
  • 65 m²/700 ft²
  • 1 king bed
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Grand Hyatt Plateau Room with Terrace
Grand Hyatt Plateau Room with Terrace
...
  • Harbor view
  • 40 m²/431 ft²
  • 1 king bed
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More about Grand Hyatt Hong Kong

More about Grand Hyatt Hong Kong

"Great for family given the size and scope of the pool."

Reviewed 18 July 2017

Timothy from Thailand

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Fu Tung Cantonese Cuisine
360 m Chinese
Greenwood Restaurant
410 m Chinese
Empire Hotel
420 m Chinese
Asian cuisine
Asian cuisine
Kaetsu (Grand Hyatt Hong Kong)
20 m Asian, Japanese, Sushi
Tiffin Lounge (Grand Hyatt Hong Kong)
70 m Asian, Gluten Free, International
The Lounge - Renaissance Harbour View Hotel Hong Kong
130 m Asian, Bar, International
Japanese cuisine
Japanese cuisine
Yakiniku
670 m Japanese
Rokkaku
670 m Japanese
Uohachi
690 m Japanese

What they offer

"It is really good hotel, nice and clean."

Sura from Thailand

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Construction near the property will be ongoing from July 4, 2017 until further notice.

Real reviews from real guests

Agoda Reviews (400)Booking.com Reviews (1641)
8.8
Cleanliness9.1
Facilities8.9
Location8.7
Room comfort and quality8.9
Service9.0
Value for money8.2
Provided by verified guests of Agoda
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Showing 256 verified guest comments
12345
9.6
Exceptional
Stephen from Australia
Couple
2 Twin Harbour View
Stayed 4 nights in August 2018
Great Choice”
Excellent top end hotel definitely recommend for luxury accommodation and faultless service. Best room service menu ever encountered. Staff were very professional and courteous. Check in and check out was prompt and very polite. Pricing is typical of high end accommodation but delivered on every front and will definitely make this a priority choice in future visits to HK.
Reviewed August 21, 2018
4.8
Ao from Macau
Couple
1 King Bed
Stayed 1 night in August 2018
Bad experience for GSC ”
GSC staff did show me the unprofessional skill when I asking for help.
Reviewed August 20, 2018
8.0
Excellent
Valentina from Italy
Group
2 Twin Beds
Stayed 3 nights in July 2018
Cozy hotel for a couple of days in HK”
Amazing breakfast, nice pool and room with a view. I definitely suggest this hotel for a short / long stay in HK.
Reviewed August 02, 2018
10.0
Exceptional
Siew
Business traveler
1 King Bed
Stayed 5 nights in July 2018
Good experience”
I would highly recommend the Grand Hyatt Hong Kong. The hotel is beautiful with spacious rooms, service is very warm and friendly and the location is central and convenient. Will return again.
Reviewed August 01, 2018
9.2
Exceptional
Timothy from Thailand
Business traveler
1 King Bed
Stayed 3 nights in July 2018
Fantastic hotel, breakfast needs work”
Third time at this hotel. Spacious rooms, welcoming and large pool, lots of staff, perfect proxomity to convention centre. Only bad point is breakfast. Is too production line in nature. Often long queues to get in, long waits for coffee, hard to get staff attention Food is good but process is slow and lacking personability
Reviewed July 13, 2018
10.0
Exceptional
Chung from Canada
Solo traveler
1 King Bed Harbor View
Stayed 2 nights in July 2018
Good Services”
comfortable hotel room with nice foods
Reviewed July 13, 2018
9.2
Exceptional
David from China
Family with young children
1 King City View
Stayed 2 nights in April 2018
Great place Amazing service ”
We really enjoyed our stay, we hope to come back again
Reviewed April 13, 2018
6.0
Ricardo from Philippines
Couple
1 King City View
Stayed 4 nights in March 2018
Above average”
The Landline did not work, they tried to fixed it and kept us awake until 12:30AM, fro the electrician to work. Also the Handy phone the hotel provide did not work. their staff will just provide you a new one who I believe does not know how it works.
Reviewed April 03, 2018
9.2
Exceptional
Lea from Indonesia
Family with young children
1 King Bed
Stayed 1 night in January 2018
Great Staff and Service”
Location is a bit far to stations compare to other hotel we've stayed in HK, however the staff are very courteous & great and their service are excellence. I get more information in this hotel in English compared to other hotel staff that gave me direction and advise. I've asked kids toiletries and staff brought them within a few minutes. Our Air-Con was't working properly (it wasn't anything seriously wrong, just a bit warm for us) within 5-7 minutes of phone call a technician came and fix it up and hotel manager apologies first thing in the morning with a box of chocolate.
Reviewed March 08, 2018
10.0
Exceptional
wayne from Ireland
Family with young children
1 King Bed
Stayed 2 nights in February 2018
great hotel.”
we particularly love to stay here in Hong kong the rooms are clean and the staff are wonderful. Thank you for always making our stay so pleasant.
Reviewed March 01, 2018
8.4
Excellent
June from Thailand
Group
Club Deluxe King Bed
Stayed 1 night in January 2018
Nice view, good staff but far from Hongkong tourist attractions.”
This hotel is located in business area, so it is a bit far from Hongkong attractions. I arrived at the hotel about 3pm.,but room was not available. Staff gave us a reason that the previous guest was still in the room. At the beginning they offer us an upgraded room, but we rejected because a view of bedroom is not a panorama view. Finally, we had to wait until 6pm.. However I was so thankful because of their staff's effort. They offered us a limousine car sending us to airport and we was able to check out whenever we want. The view of room was nice. Food and service was good and will return again.
Reviewed February 03, 2018
9.2
Exceptional
Joanne from Malaysia
Family with young children
1 King Bed
Stayed 1 night in January 2018
Nice hotel with great view”
The hotel is modern and new. Situated right next to the Convention Centre and an MTR station, it's quite convenient. You can walk to Wan Chai without any trouble as the walk way to Wan Chai station is all covered. However, if you plan to go out to the Wan chai area for late night activities, you can't get through the Convention Centre to head back to hotel as the entrance is úsually closed. You have to take an alternative route instead.
Reviewed February 02, 2018
8.8
Excellent
Yu-Hsin from Taiwan
Business traveler
2 Twin Beds
Stayed 4 nights in January 2018
Our 3rd stay and highly recommended!”
Proximity to the Convention center was the main factor leading to this hotel choice. Really convenient to visit the exhibitions and not too bad of a walk to Wanchai MTR. Got a corner room this time and I do feel that it is smaller than normal. Room was clean and comfortable as usual. Kudos to our housekeeping staff Fong! Nice service and will return again.
Reviewed January 13, 2018
7.2
Very good
Yvan from United States
Couple
1 King Bed
Stayed 4 nights in January 2018
Holyday”
There was a strong smell Comming from the toillet, i told the house keaper and noboday came to see that, went i left they try to charge me for movie it’s strange because we never open the tv in the room. But the location on this hotel is great and the pool area is very nise eather.
Reviewed January 09, 2018
9.2
Exceptional
Faisal from Singapore
Family with teens
1 King Bed
Stayed 7 nights in December 2017
Luxurious and Decadent ”
Expensive restaurants. Room service food is a terrible let down. Everything else was wonderful.
Reviewed January 02, 2018
9.6
Exceptional
Sura from Thailand
Business traveler
1 King Bed
Stayed 1 night in November 2017
Excellent Hotel”
It is really good hotel, nice and clean. Very convenient for entering Hong Kong Conventional Exhibition Center. The staff is helpful and service minded. Highly recommended.
Reviewed December 04, 2017
9.2
Exceptional
wayne from Ireland
Family with young children
1 King Bed
Stayed 2 nights in February 2017
always wonderful staying here.”
we always have a great time staying here , staff are friendly, the location is convenient and the rooms are spacious and clean . also the facilities including the swimming pool are fabulous.
Reviewed August 22, 2017
9.2
Exceptional
Timothy from Australia
Business traveler
2 Twin Beds
Stayed 3 nights in July 2017
Rooms great, location great, construction annoying, breakfast service slow”
Top class business hotel. Also great for family given the size and scope of the pool. Facilities and services of the top quality expected from a G Hyatt. My luggage was lost by the airline - delayed by 24 hours. Hotel was able to supply brush, deodorant and other "emergency items". Super close to the exhibition centre. Two annoyances. There is a lot of construction out the front, making the front of the hotel ugly and mildly annoying. Second there is a very manual process to check if you have paid for breakfast before being seated. Means an annoying wait - which is especially a pain for a business traveller in a hurry. They could solve this by confirming room numbers after seating the customer or more staff in the morning peak.
Reviewed July 18, 2017
7.2
Very good
Katherine from Philippines
Family with young children
1 King Bed
Stayed 2 nights in June 2017
nice gym”
fair is not as accessible as i thought. there is no passage from the hotel. i still had to go outside the hotel building and enter the expo building
Reviewed July 03, 2017
9.2
Exceptional
Hwasook from South Korea
Solo traveler
2 Twin Beds
Stayed 1 night in January 2017
Nice place”
It's first time to travel with freinds in HK. we enjoyed much to stay Grand Hyatt HK. Buffet was so expensive but wonderful.
Reviewed June 26, 2017
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