Grand Hyatt Shanghai
Grand Hyatt Shanghai
See all 44 photos
1 Queen Bed - Spa Grand Hyatt Shanghai
1 Queen Bed - Spa
See all 44 photos
Lobby Grand Hyatt Shanghai
Lobby
See all 44 photos
Lobby Grand Hyatt Shanghai
Lobby
See all 44 photos
Interior view Grand Hyatt Shanghai
Interior view
See all 44 photos
See map Grand Hyatt Shanghai
See map
Exceptional
Location
9.1
See all 44 photos Grand Hyatt Shanghai
See all 44 photos
Removed from saved list
2018

Grand Hyatt Shanghai

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 564 reviewsSee what guests said
8.7
/
10
Exceptional cleanliness
9.0
Value for money8.3
Distance to city center0. Km
Location rating9.1
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport16.9 km
  • 500 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.9
Excellent
Room comfort & quality
This property is in high demand!Booked 12 times in the last 24 hours
Club River View Queen Room
Club River View Queen Room
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 single bed
Enter dates to see prices
Club King
Club King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club River View Room King
Club River View Room King
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe Club King
Deluxe Club King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite King
Grand Suite King
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
Deluxe King Room
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
River View Queen
River View Queen
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Grand Suite 1 Bedroom Riverview
Grand Suite 1 Bedroom Riverview
...
  • Room size: 64 m²/689 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Club River View King Room
Club River View King Room
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe King Room with River View
Deluxe King Room with River View
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Have a question for Grand Hyatt Shanghai?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about Grand Hyatt Shanghai

More about Grand Hyatt Shanghai

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Chinese cuisine
Chinese cuisine
JinMao Club ShangHai Restaurant
Chinese
FanQie WuYu Celeb de TOMATO(HuanQiu JinRong Center)
20 m Chinese, Seafood
Dining Room at Park Hyatt Shanghai
20 m Chinese, European, Japanese
Asian cuisine
Asian cuisine
Din Tai Fung (World Financial Center)
250 m Asian, Chinese, Seafood
Simply Thai (Guo Jin Center)
250 m Asian, Thai
Paradise Dynasty
470 m Asian, Chinese
Japanese cuisine
Japanese cuisine
Ri Zhen RiBen Restaurant
Japanese
Jia You HuanQiu Shi Shang TianDi
20 m Japanese
YinZuo MeiLin ShangHai Dian (ShiJi Avenue)
520 m Japanese

What they offer

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show more

Real reviews from real guests

Agoda Reviews (564)Booking.com Reviews (814)
8.7
/
10
Cleanliness9.0
Facilities8.9
Location9.1
Room comfort and quality8.9
Service8.7
Value for money8.3
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
한국어
简体中文
日本語
more
Room type
1 King Bed
2 Twin Beds
Club King
Club River View Queen Room
more
Search reviews
Now you can search for any keyword within the reviews
Showing 422 verified guest comments
12345
6.8
Good
MA from Philippines
Family with teens
River View King
Stayed 1 night in October 2018
Front Desk Manager was Disappointing ”
I stayed there September 21 to 24 before and I had a nice stay at a non-river view room. However, when I went back on October 6 to 7 with my parents, the river view room was disappointing. Room was so small and only had one side of windows, compared to the non-river view which was a big room and on a high floor with windows from 2 sides of the wall. I told the manager my dilemma and they moved me to the non-river view. BUT, they failed to inform me that i will still be charged the same price of the river view which was way more expensive! So when I talked to the manager named Frank, he made me more frustrated when he kept insisting and arguing with me that room sizes were all the same. Was he kidding me? They were obviously not! What a horrible way to treat an already frustrated and disappointed customer! Managers should never argue with customers! They offered me something the next time I plan to book again, and upgraded room, since they weren't able to do a refund on my room change.
Reviewed October 11, 2018
10.0
Exceptional
changzhuang from Singapore
Business traveler
River View Twin
Stayed 5 nights in September 2018
Marvelous hotel”
Thanks for the birthday cake surprise, the facility and nice staffs. Great view in our room
Reviewed September 16, 2018
6.8
Good
SHU from Singapore
Solo traveler
1 King Bed
Stayed 5 nights in September 2018
Room are great, overall ok”
This is my 2nd time staying at the Hyatt Shanghai. Overall experience are ok, particularly it is still the same when comes to the hotel concierge, none of them smile or welcome you. There are no seats at the ground floor lobby.. had to stand and wait for my driver to arrive. Next visit i probably would try to use other hotel for comparison.
Reviewed September 14, 2018
6.0
Serey from Cambodia
Business traveler
1 King Bed
Stayed 3 nights in September 2018
Good location but very outdated ”
Very good location. But the hotel is very old and outdated.
Reviewed September 13, 2018
6.0
Lydia from Singapore
Couple
1 Queen Bed
Stayed 1 night in August 2018
Service Level is disappointing! ”
A big let down considering it is Hyatt!
Reviewed August 30, 2018
9.6
Exceptional
Syed from Malaysia
Business traveler
1 King Bed
Stayed 1 night in August 2018
Great Location”
Amazing Hotel in a great place. Simply Amazing
Reviewed August 28, 2018
9.2
Exceptional
Fionn from Australia
Business traveler
2 Twin Beds
Stayed 5 nights in October 2017
Exceptional”
Great facilities and stunning views. Rooms a little dated
Reviewed July 30, 2018
10.0
Exceptional
Matt from Australia
Business traveler
River View King
Stayed 4 nights in June 2018
Amazing hotel ”
Super friendly excellent service will stay next time with my partner Krystal Ella the most amazing woman in the world
Reviewed July 01, 2018
5.2
Alan from Singapore
Business traveler
1 King Bed
Stayed 4 nights in January 2018
concierge”
The concierge staff manning the front entrance at ground level throughout my stay was very un-attentive towards hotel guests arriving and waiting for taxi in their designated Q position. Also hotel should implement an obvious uniform for the concierge staff as many drivers who arrive at the entrance keep calling out to guests who are in the similar colour code as the staff resulting embarrassing moments when most of the time, the staff remain un-attentive.
Reviewed January 22, 2018
8.0
Excellent
Leong from Malaysia
Couple
River View King
Stayed 1 night in December 2017
Strategic location with good view”
Great hotel, great location. You can walk to the mall next to it and take the underground MRT. Enjoyed my swim there during winter with temperature controlled system. Everything is great except the communication between the front desk staffs. They are not rude, but definitely not the best experience I encountered with the other hotels I stayed in Shanghai, e.g. Hotel InterContinental and etc.
Reviewed January 06, 2018
8.8
Excellent
Lawrence from Malaysia
Business traveler
2 Twin Beds
Stayed 1 night in October 2017
Wonderful services provided by friendly and caring staff”
There are many luxury hotels in Shanghai and Grand Hyatt Shanghai may not be the one newest, but oh how wonderful their customer service was! I arrived deadly tired at midnight and the receptionist immediately took care of me, offering a complimentary breakfast and room with preferred bed size so that I could rest and enjoy the rest of stay with them. I was able to enjoy their morning exercise class and taste their beautifully crafted chocolate. I will definitely recommend this hotel to all business travellers who need a nice couple of nights to relax.
Reviewed October 29, 2017
10.0
Exceptional
Dylan from Japan
Business traveler
1 Queen Bed
Stayed 2 nights in July 2017
Exceptional”
As my previous stay, it was excellent in every respect. Unfortunately, after arriving at Pudong Airport, the taxi driver was very dishonest. He took my card before we left the airport for Grand Hyatt and said "It doesn't work - try another card?" I used another card. He said the same thing: "Hmmm, doesn't work. Let me use another card reader". Then I put my card in the new card reader. He said "Now it works". When I returned home to Tokyo, I discovered that he charged me 3 times for a total of RMB 14,520! I only tell you this sad story so that maybe Grand Hyatt can find a way to help customers get from the airport and back without being robbed by such dishonest people. This would be a great service if possible. In any case, this has nothing to do with my very positive experience at Grand Hyatt - only a suggestion for an additional service.
Reviewed July 13, 2017
10.0
Exceptional
KIM from South Korea
Business traveler
1 King Bed
Stayed 2 nights in June 2017
Very good”
View is good
Reviewed June 23, 2017
6.4
Good
Michael from Austria
Couple
River View Queen
Stayed 2 nights in February 2017
Localised ambience”
Grand Hyatt Shanghai is serving primarily the needs of Chinese travelers. Much overpriced for its service level standard, you pay the location
Reviewed June 20, 2017
9.2
Exceptional
Si from South Korea
Business traveler
1 Queen Bed
Stayed 1 night in June 2017
Exceptional”
In Hyatt Regency Suzhou, there is a very strict guy who works inside the man's locker room & swimming pool. He does his job very well. He does never let the people who don't follow the duty of the guests: "after the shower, with the slipper, wearing the swimming cap"- simple global manner whoever uses the swimming pool pf the hotel. The swimming pool is very clean. I enjoyed it and I really appreciate his effort. But GrandHyatt Shanghai in Pudong nobody bans the guests who come into the pool without a shower, without swimming cap, wearing outdoor shoes. That made the swimming pool not clean and smells bad. I couldn't enjoy that facility. And I felt bad in my eyes after the swimming two whole days. Anyway, thanks for your considerate services and delightful kindness about letting the small exceptions and gorgeous facilities. Grand Hyatt Shanghai in Pudong : 5 point in 4 , but 3 point in swimming pool. Almost perfect.
Reviewed June 05, 2017
8.4
Excellent
Martin from Australia
Couple
1 King Bed
Stayed 2 nights in May 2017
Grand Hyatt at it's best”
Great location, you can't beat 73rd floor. at the same time stayed better for much less. I suppose you pay for the view and great location. Staff reasonably nice, buffet brekky very good. would stay again.
Reviewed May 16, 2017
8.8
Excellent
Wen from Thailand
Couple
1 Queen Bed
Stayed 2 nights in April 2017
Fantastic iconic hotel option in SH ”
Great hotel to enjoy new financial district of Shanghai. The hotel is situated in lujiazhui which is where the iconic 3 major sky scrapers sit and the oriental pearl tower. The sizes of the building are just breathtaking so you can imagine what it is like wheb check in is on tge 54th floor and rooms are above that. We had a stansard room and was our 3 years anniversary and hotel kindly gave us complimentry sparkling wine. We enjoyed the hotel facilities during our stay which all was very nice. Rooms are clean and has everythung you need. For the price and product i say its well worth it. Very close to malls and restaruants. 10 mins walk to the metro line1
Reviewed May 01, 2017
6.0
Steven from Germany
Business traveler
1 King Bed
Stayed 1 night in September 2016
old but still nice ”
I stayed in the grand hyatt a few times and the building is amazing, problem is just that the facility and rooms are too old and the style is totally out of fashion. cant compare it with the park hyatt across the street. Breakfast is one of the best I know in shanghai.
Reviewed March 15, 2017
8.8
Excellent
Carla from Canada
Couple
2 Twin Beds
Stayed 2 nights in February 2017
Beautiful hotel on the Pudong side of the Bund”
This is one of the 3 Hyatt Hotels in Shanghai (Hyatt on the Bund and Park Hyatt being the other two) so this is the mid-range between the other two. The staff were kind and helpful and the rooms were comfortable and clean. The gym, locker room and pool of this hotel are amazing and there are lots of dining options and great room service. Highly recommend.
Reviewed February 04, 2017
8.4
Excellent
Nopadol from United States
Business traveler
2 Twin Beds
Stayed 1 night in January 2017
I noticed that desk for staff in first floor very bad attention. ”
I want say thank desk and staff in 54 floors I noticed very good service also they are make to understand how communicate in write forth and back. Very very quality of excellence. But when I going try pick my bag this morning But I noticed older mans and man tall very bad attitude in first floor in Grand Hyatt hotel in shanghai
Reviewed January 30, 2017
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss