Grand Inna Kuta
Grand Inna Kuta
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"Very beautiful hotel in a fairly good location."

brendan

05 May 2018

Deluxe Room - Room plan Grand Inna Kuta
Deluxe Room - Room plan
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Lobby Grand Inna Kuta
Lobby
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Interior view Grand Inna Kuta
Interior view
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Swimming pool [outdoor] Grand Inna Kuta
Swimming pool [outdoor]
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See map Grand Inna Kuta
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Exceptional
Location
9.2
See all 35 photos Grand Inna Kuta
See all 35 photos
Removed from saved list
2017

Grand Inna Kuta

Exceptional location
Stay in the heart of Bali - See what's nearby
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Very good
From 2579 reviewsSee what guests said
7.9
Recommended by 84% of guests
  • Airport transfer

  • 0 meters to the beach

  • Currency exchange

  • Heart of the city

Room choices
This property is in high demand!Last booked 4 hours ago | 7 travelers are looking at this property right now
Executive Suite
Executive Suite
...
  • Pool view
  • 74 m²/797 ft²
  • 1 king bed
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Superior Room
Superior Room
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  • 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
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Superior Pool View
Superior Pool View
...
  • Pool view
  • 32 m²/344 ft²
  • 2 single beds
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Superior Pool Access
Superior Pool Access
...
  • Pool view
  • 32 m²/344 ft²
  • 2 single beds
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Deluxe Sea View
Deluxe Sea View
...
  • Sea view
  • 27 m²/291 ft²
  • 1 double bed
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Deluxe Pool Access
Deluxe Pool Access
...
  • Pool view
  • 27 m²/291 ft²
  • 1 double bed
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Deluxe Pool View
Deluxe Pool View
...
  • Pool view
  • 27 m²/291 ft²
  • 1 double bed
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Deluxe Room
Deluxe Room
...
  • 27 m²/291 ft²
  • Shower
  • 1 double bed
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Deluxe Room Pool View
Deluxe Room Pool View
...
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    Deluxe Pool Access Room ( Breakfast )
    Deluxe Pool Access Room ( Breakfast )
    ...
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      More about Grand Inna Kuta

      More about Grand Inna Kuta

      "Great location and great value for money."

      Reviewed 13 March 2018

      andrea from Australia

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      Couple

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      Indonesian cuisine
      Indonesian cuisine
      Warong Miyabi
      2.3 km Indonesian, International
      Caviar Cafe
      4.6 km Indonesian, Seafood
      Asian cuisine
      Asian cuisine
      Raja Bebek
      120 m Asian, Indonesian
      Bali Colada
      210 m Asian, Australian, Indonesian
      Fajar Resto
      700 m Asian, Chinese, Eastern European
      International cuisine
      International cuisine
      Tommys Tavern
      360 m International
      Raja Sambal Seminyak Bali
      2.4 km International

      What they offer

      "Breakfast is wonderful."

      Erickson from Philippines

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      Group
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

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      Real reviews from real guests

      Agoda Reviews (2581)Booking.com Reviews (2663)
      7.9
      Cleanliness7.5
      Facilities7.9
      Location9.2
      Room comfort and quality7.4
      Service8.0
      Value for money7.6
      Provided by verified guests of Agoda
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      Room type
      Superior Room
      Superior Pool View
      Superior Pool Access
      Deluxe Room
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      Showing 2062 verified guest comments
      12345
      8.8
      Excellent
      Karlene from Australia
      Couple
      Superior Pool View
      Stayed 6 nights in November 2017
      NICE HOTEL”
      We stayed at this hotel location is perfect. The rooms are rather dated though. Breakfast was amazing cannot complain at all!
      Reviewed September 19, 2018
      8.8
      Excellent
      achara from New Zealand
      Couple
      Deluxe Room
      Stayed 2 nights in September 2018
      Nice big comfy bed & great swimming pools”
      Good points resort has 3 swimming pools so guests can spread out. Loved all 3 pools. Great breakfast . Staff friendly. Location perfect just steps from the beach. Bad points we dropped our bags off at 11am we were very early so dropped bags off. Check in is 3pm so we went back to check in at 2:30pm. They said room not ready. So went back at 3pm he said Room still not ready. Went back at 3:30pm room still not ready. It seemed that the check in staff didn't know what he was doing. We were not impressed with check in staff. Another bad point is there's no balcony. We had a delux room nice and clean room but no balcony. Next time we will get a room with balcony ❤️
      Reviewed September 18, 2018
      9.6
      Exceptional
      Geoffrey from Australia
      Couple
      Deluxe Pool Access
      Stayed 14 nights in August 2018
      Position, position, position.”
      Grand Inna Kuta is literally on the beach. Breakfast is all you could wish for and more. Staff are very tuned in to visitors wishes. If you need anything just ask and they will help you. Maybe more expensive than other hotels but you pay for the position. Well run, clean and quiet hotel. Two pools to chose from which are well maintained. Wouldn't stay anywhere else in Kuta.
      Reviewed September 17, 2018
      9.6
      Exceptional
      Sharee from Australia
      Couple
      Deluxe Room
      Stayed 5 nights in September 2018
      Fab location ”
      If you are looking at downtown Kuta you will not get better location than the Grabd Inna Kuta. It has three pools and one of the pools looks over Kuta beach, so you can soak up the atmosphere without the harassment. It’s walking distance to McDonalds, Poppies 1 and 2, Kuta Square, Discovery Mall, Beachwalk and more. You can see people queuing up for the turtle release from the lobby balcony. It was a great stay here.
      Reviewed September 17, 2018
      8.0
      Excellent
      tammy from Australia
      Couple
      Superior Pool View
      Stayed 3 nights in September 2018
      Great location”
      Staff very accommodating
      Reviewed September 14, 2018
      9.2
      Exceptional
      Dandy from Indonesia
      Family with young children
      Superior Room
      Stayed 5 nights in July 2018
      Exceptional”
      If you stay in the new building area, it really a great experience to stay. But if you got the old building, it quite disappointed coz the room is old and a little bit dark. but the facilities are great, the hotel location is perfect
      Reviewed September 08, 2018
      9.2
      Exceptional
      Tracey from Australia
      Group
      Superior Pool Access
      Stayed 7 nights in August 2018
      Very central to kuta”
      Central, right on the beach, very helpful staff, 24hr restaurant, breaky amazing! Secure, lovely pools.
      Reviewed September 05, 2018
      7.6
      Very good
      alberta from Australia
      Couple
      Superior Pool View
      Stayed 4 nights in August 2018
      Very good”
      Great place to stay , staff beautiful and always smiling , close to beach and they have a great pool facing the beach.Massage is great and so is breakfast.I would come back and stay.Had a deluxe room pool view and also stayed in a superior pool view which has a balcony.The deluxe dose not have a balcony.
      Reviewed August 27, 2018
      10.0
      Exceptional
      Finna from Indonesia
      Family with young children
      Superior Room
      Stayed 2 nights in April 2018
      Location, Great facilities”
      I stayed on the Bali wing pool access room the room is a bit dark and old but it's okay. The pool is warm.. large and clean.. The hotel location is super nice.. staffs are friendly There were 3 pools on the hotel complex The Beach wing is newer but very quiet.. I think more tourist stay at the Bali wing
      Reviewed August 25, 2018
      9.6
      Exceptional
      abdullah from Australia
      Family with young children
      Deluxe Room
      Stayed 4 nights in August 2018
      Best location in Bali ”
      Awesome hotel right on the beach and close to everything really enjoyed being on the beach and enjoying sunset every night also 3 good pools only bad points are not enough chairs at the pools people out there towels and leave them all day and if your not one of those people you miss out. Housekeeping was amazing and big guy at the aleppo pool was fantastic
      Reviewed August 23, 2018
      5.2
      Joshua from Australia
      Couple
      Superior Room
      Stayed 2 nights in August 2018
      Dated”
      This place is in prime location however the room was extremely dated and needs some renovating. May have been a 5 star resort once however for me it would be a high 3 now days. I won't be back any time soon.
      Reviewed August 20, 2018
      Thank you for your review and apologize for the inconvenience that you had during stay. Your comment has been addressed to the team and will be discussed.
      Responded August 21, 2018
      Grand Inna Kuta
      8.0
      Excellent
      Antonius from Australia
      Couple
      Superior Pool Access
      Stayed 7 nights in August 2018
      Needs some work”
      Nice hotel but unfortunately there was the odd jobo there that can spoil 25th things around the pool. The room was clean and tidy and good bedding. The bathroom needs updating as the shower is in the bath. The airconditioner had no adjustment, just was flat out to cold. Great pool area's with swim up bar. The staff are friendly and professional services, they looked after you and were very accommodating .
      Reviewed August 14, 2018
      Thank you for your review and we appreciate for the feedback given to us in your comments above.We hope to welcome you back again in the future.
      Responded August 17, 2018
      Grand Inna Kuta
      6.0
      Catherine from Australia
      Couple
      Superior Room
      Stayed 5 nights in August 2018
      Old rooms, in desperate need of renevation ”
      We booked a deluxe room, we spent our first night in our deluxe room which was old, run down and in need of renovation. The shower door was about to fall off, in fact the whole bathroom was horrible. The bar fridge was barely cold. The room was missing basic things like tissues. The next morning we paid extra to move to the newer superior side. These rooms were much nicer. Breakfast is pretty basic in comparison to other Bali hotels. Location in Kuta is good, central and easy to walk everywhere. Housekeeping would knock at 8.30 to clean your room. One day they hadn’t cleaned our room early arvo because we had our do not disturb sign up..,so they rang us!
      Reviewed August 08, 2018
      Thank you for your review and we apologize for the inconvenience that you had during stay. You might get mixed up with our room types, the mature part is called Superior and the refurbished part is called Deluxe. Further to your comment regarding our breakfast, our breakfast has a wide spread starting from western and local food. Not sure whether you are referring to the taste or the variety since we have got quite a lot of positive comments related to our breakfast. On the other hand, we were delighted to know that you liked staying in Beach Wing.
      Responded August 09, 2018
      Grand Inna Kuta
      10.0
      Exceptional
      mervyn from Australia
      Couple
      Superior Pool View
      Stayed 11 nights in July 2018
      Exceptional”
      great location friendly staff good value
      Reviewed August 08, 2018
      Thank you for your review. We look forward to welcoming you back again in the future.
      Responded August 09, 2018
      Grand Inna Kuta
      5.6
      Brett from Australia
      Couple
      Deluxe Pool Access
      Stayed 5 nights in August 2018
      Didn't get the room I booked”
      Toilets in restaurant by "HQ" dirty
      Reviewed August 08, 2018
      Thank you for your review and we apologize for the inconvenience. We have addressed this to the related department for follow up and improvement.
      Responded August 09, 2018
      Grand Inna Kuta
      10.0
      Exceptional
      Dean from Australia
      Couple
      Superior Room
      Stayed 8 nights in July 2018
      Dean from Australia.”
      Very enjoyable. Room was excellent. Will stay there again.
      Reviewed August 05, 2018
      Thank you for your review. We look forward to welcoming you back again in the future.
      Responded August 09, 2018
      Grand Inna Kuta
      10.0
      Exceptional
      Fransina from Australia
      Couple
      Deluxe Room
      Stayed 3 nights in July 2018
      Cant wait to go back there again”
      Excellent breakfast. Beautiful grounds. +++ location. Friendly staff. Beautiful and good size room. Got surprised with bday cake without mentioning bday and got a bday card. Next time, i book, i will stay there for much longer
      Reviewed August 04, 2018
      Thank you for your review and glad that you liked the birthday cake. We hope to welcome you back again in the future.
      Responded August 09, 2018
      Grand Inna Kuta
      7.6
      Very good
      Sisir from Australia
      Couple
      Deluxe Room
      Stayed 4 nights in July 2018
      Staffs are unprofessional and unfriendly, can’t communicate properly. ”
      Location and facility wise the hotel is good to stay. But the hotel management isn’t trustworthy. Management doesn’t comply with promised offers. I was offered one free breakfast included in the room booking and was written in the reservation email sent to me. But they charged me after having breakfast and denied the given offer saying that the additional price was taken for room upgradation only. I questioned about the mail sent to me and the given free breakfast offer. They couldn’t answer it. I also heard similar complaints about this hotel from Bali local taxi drivers which they received from other visiting tourists. Therefore, if the service is paramount for you, this hotel is not recommended at all to stay.
      Reviewed August 01, 2018
      Thank you for your review and allow us to give explanation since you seem to misunderstand this whole situation. Our email by Widi (reservation) had confirmed your upgrade with additional charge and breakfast was not included in this price. Later you called us again answered by Lisa (reservation) to extend your stay and she offered you price with breakfast included. She explained to you that this booking had breakfast included while the other one did not. We need to state this to avoid further confusion since this review will be read by many. Thank you.
      Responded August 09, 2018
      Grand Inna Kuta
      5.6
      Lisa from Australia
      Couple
      Deluxe Room
      Stayed 7 nights in July 2018
      Staff unhelpful ”
      Restaurant disappointing Lack of atmosphere Staff really unhelpful
      Reviewed August 01, 2018
      Thank you for your review and we apologize for the inconvenience. We will improve our service to be better in the future.
      Responded August 09, 2018
      Grand Inna Kuta
      8.0
      Excellent
      John from Australia
      Couple
      Superior Room
      Stayed 6 nights in July 2018
      Very good”
      Great place recommended
      Reviewed July 31, 2018
      Thank you for your review and we look forward to welcoming you back again in the future.
      Responded August 09, 2018
      Grand Inna Kuta
      12345
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