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2017

Grand Mercure Dongguan Humen By Accor Reviews

Excellent
From 379 reviewsSee what guests said
8.0
Recommended by 88% of guests

Real reviews from real guests

Agoda Reviews (379)Booking.com Reviews (191)
8.0
Excellent
From 379 reviews
Read reviews from:
Cleanliness8.1
Facilities7.7
Location8.3
Room comfort and quality8.0
Service7.9
Value for money8.2
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Showing 293 verified guest comments
8.4
Excellent
SIEW from Malaysia
Group
Superior Room 2 single Beds
Stayed 2 nights in January 2017
value for money, good location and clean however air condition in the room is terrible”
very warm in the room and even after complained several times still no improvement.
Reviewed January 16, 2017
感谢您在百忙之中抽时间完成关于您近期在东莞汇源美爵酒店住宿的顾客调查。感谢您对我们酒店服务的肯定与支持。我们非常重视您的反馈意见,并将利用您所提供的宝贵意见继续致力于打造至臻完美的顾客体验。我们衷心希望能在今后为您提供更优质卓越的服务,衷心热切地期盼您的再次光临!祝商祺!
Responded January 19, 2018
Grand Mercure Dongguan Humen By Accor
8.4
Excellent
SIEW from Malaysia
Group
Superior Room 2 single Beds
Stayed 2 nights in January 2017
Clean, value for money and good location however air condition in the room terrible”
Very warm in the room and after complained several times still no improvement.
Reviewed January 16, 2017
V感谢您在百忙之中抽时间完成关于您近期在东莞汇源美爵酒店住宿的顾客调查。感谢您对我们酒店服务的肯定与支持。我们非常重视您的反馈意见,并将利用您所提供的宝贵意见继续致力于打造至臻完美的顾客体验。我们衷心希望能在今后为您提供更优质卓越的服务,衷心热切地期盼您的再次光临!祝商祺!
Responded January 19, 2018
Grand Mercure Dongguan Humen By Accor
8.4
Excellent
Wilailuck from Thailand
Business traveler
Superior Room 2 single Beds
Stayed 2 nights in December 2016
Air-conditioned never better”
Always feel hot when sleeping
Reviewed December 27, 2016
感谢您在百忙之中抽时间完成关于您近期在东莞汇源美爵酒店住宿的顾客调查。感谢您对我们酒店服务的肯定与支持。我们非常重视您的反馈意见,并将利用您所提供的宝贵意见继续致力于打造至臻完美的顾客体验。我们衷心希望能在今后为您提供更优质卓越的服务,衷心热切地期盼您的再次光临!祝商祺!
Responded January 19, 2018
Grand Mercure Dongguan Humen By Accor
10.0
Exceptional
Siah from Singapore
Business traveler
Superior Room 1 King Bed
Stayed 2 nights in February 2016
clean”
clean and nice
Reviewed December 08, 2016
感谢您在百忙之中抽时间完成关于您近期在东莞汇源美爵酒店住宿的顾客调查。感谢您对我们酒店服务的肯定与支持。我们非常重视您的反馈意见,并将利用您所提供的宝贵意见继续致力于打造至臻完美的顾客体验。我们衷心希望能在今后为您提供更优质卓越的服务,衷心热切地期盼您的再次光临!祝商祺!
Responded January 19, 2018
Grand Mercure Dongguan Humen By Accor
10.0
Exceptional
Siah from Singapore
Business traveler
Deluxe Room with 1 King Bed
Stayed 1 night in November 2016
Clean”
clean and comfortable
Reviewed December 08, 2016
感谢您在百忙之中抽时间完成关于您近期在东莞汇源美爵酒店住宿的顾客调查。感谢您对我们酒店服务的肯定与支持。我们非常重视您的反馈意见,并将利用您所提供的宝贵意见继续致力于打造至臻完美的顾客体验。我们衷心希望能在今后为您提供更优质卓越的服务,衷心热切地期盼您的再次光临!祝商祺!
Responded January 19, 2018
Grand Mercure Dongguan Humen By Accor
9.6
Exceptional
Ambrosius from Indonesia
Business traveler
Superior Room 2 single Beds
Stayed 2 nights in December 2016
Nice Hotel for Bussiness”
Ths Hotel is clean and modern, have complete facilities that support your bussines trip.
Reviewed December 07, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
7.2
Very good
LEE from Singapore
Solo traveler
Superior Room 2 single Beds
Stayed 1 night in October 2016
Food and aircon”
Everything is good just only need to walk a distance. Breakfast is very normal if possible take breakfast on yr own. Aircon still not that cold for my room.
Reviewed November 07, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.0
Excellent
Wei from Singapore
Business traveler
Executive Room King Bed
Stayed 1 night in October 2015
Clean hotel room but 'ignorant' staff”
Defintely a great hotel to stay in if you do not need any customer service. Staff are unfriendly, seems like they 'own' the hotel.
Reviewed November 01, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
10.0
Exceptional
Jasmine from Malaysia
Business traveler
Superior Room 2 single Beds
Stayed 1 night in October 2016
Super place!”
Perfect place for business travel. Comfy bed, good water pressure and a basic gym!
Reviewed October 30, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.0
Excellent
Yeon from Malaysia
Business traveler
Superior Room 2 single Beds
Stayed 2 nights in September 2016
Repeat Visit”
Convenient, Clean and High Speed WIFI.
Reviewed October 20, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
7.6
Very good
Yeon from Malaysia
Business traveler
Superior Room 2 single Beds
Stayed 1 night in September 2016
My 1st choice whenever I'm in Humen”
Convenient, Clean and high speed WIFI
Reviewed October 20, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
6.8
Good
Lieu from Malaysia
Business traveler
Superior Room 1 King Bed
Stayed 1 night in September 2016
good hotel”
near to town
Reviewed September 21, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
9.2
Exceptional
KWOK from Hong Kong
Couple
Deluxe Room with 1 King Bed
Stayed 1 night in September 2016
Good Hotel”
The hotel is good, but the air conditioning in the room is not so good, you can feel not cold, and if the price include breakfast is better.
Reviewed September 19, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
9.2
Exceptional
KWOK from Hong Kong
Family with teens
Superior Room 2 single Beds
Stayed 1 night in September 2016
Good Hotel”
The hotel is good, but the air conditioning in the room is not so good, you can feel not cold, and if the price include breakfast is better.
Reviewed September 19, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.0
Excellent
huang from Taiwan
Business traveler
Superior Room 2 single Beds
Stayed 2 nights in September 2016
good”
location good
Reviewed September 11, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
7.6
Very good
CHIN from Malaysia
Business traveler
Superior Room 2 single Beds
Stayed 4 nights in July 2016
value for money”
great location, value for money and the breakfast has been very consistent since the last time i stayed here couple of months ago. The room is very clean. An old hotel with a new refurbishments. Front desk staff are not experience enough to take care of international travellers. There is also a strange smell coming out of no where, whenever i passed by around the smoking area at the entrance of the breakfast hall.
Reviewed July 29, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
9.6
Exceptional
Wilailuck from Thailand
Business traveler
Superior Room 2 single Beds
Stayed 2 nights in July 2016
city center, safty area”
clean, helpful staff
Reviewed July 13, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.4
Excellent
Wing from Malaysia
Business traveler
Deluxe Room with 1 King Bed
Stayed 2 nights in May 2016
Good hotel for business travelers”
Highly recommended for business travelers. This is the only choice for me to stay in Dongguan while I on my business trip there.
Reviewed July 10, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
7.2
Very good
Yeon from Malaysia
Business traveler
Superior Room 2 single Beds
Stayed 1 night in June 2016
Repeat visit”
This hotel is one of my top 2 choice whenever I went Humen for business trip. very clean and convenient!
Reviewed July 04, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.4
Excellent
Yeon from Malaysia
Business traveler
Superior Room 2 single Beds
Stayed 2 nights in March 2016
Great Choice for business travelers”
It was my repeated stay, everything is satisfying. Will consider for my following business trip.
Reviewed June 07, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
6.0
Lukez from Singapore
Solo traveler
Suite 1 King Bed
Stayed 2 nights in May 2016
Nice Hotel”
Nice hotel shopping area walking distance
Reviewed May 22, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.8
Excellent
Verona from South Africa
Business traveler
Superior Room 1 King Bed
Stayed 3 nights in May 2015
Excellent Hotel”
Nice clean hotel with a good breakfast! Will stay here again.
Reviewed May 09, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
6.0
manh from Australia
Business traveler
Superior Room 2 single Beds
Stayed 1 night in May 2015
Just ok”
Not bad
Reviewed April 02, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
9.0
Exceptional
Shenning from Singapore
Couple
Superior Room 2 single Beds
Stayed 1 night in March 2016
Value for the money.”
Surprisingly clean.comfortable.value for money.
Quite pleasant stay.
Reviewed March 24, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.7
Excellent
Wing from Malaysia
Solo traveler
Deluxe Room with 1 King Bed
Stayed 3 nights in March 2016
Value for money”
Location, Food, Room comfort.
This is my 3rd time stay in this hotel. Location is great. Good is fine. Hotel staffs are friendly. Strongly recommend this hotel to my friends, especially for those who travelling to Humen for business. Wifi connection is good which able to access to Google and Facebook. This is a plus point to this hotel which most of the hotels in China are no access to the mentioned websites. As a Gmail and FB user, this is certainly a great hotel to stay with. Thumbs up !
Reviewed March 15, 2016
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
7.0
Very good
Wei from Singapore
Couple
Executive Room King Bed
Stayed 1 night in October 2015
Affordable and convenient, but no customer service”
Value for money, convenient, comfortable
Great hotel (value for money, convenient and comfortable) but ZERO customer service. I would recommend for travellers whom know Humen, Dongguan well. Knowledgable restaurant and hotel staff but lack of initiative and passion (not approachable).
Reviewed December 25, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.7
Excellent
Ka from Hong Kong
Solo traveler
Superior Room 1 King Bed
Stayed 1 night in November 2015
Room is very clean with tredny design”
Clean, Good design, Good location
Reviewed December 02, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.0
Excellent
Lioe from Indonesia
Business traveler
Deluxe Room with 1 King Bed
Stayed 1 night in November 2015
great hotel”
cleans , nice staff
Reviewed November 25, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.3
Excellent
RAYNER from Malaysia
Business traveler
Deluxe Room with 1 King Bed
Stayed 2 nights in November 2015
Great Hotel in good location”
professional staff service, great location, reasonable rate
Everything was good
Reviewed November 22, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.0
Excellent
huang from Taiwan
Business traveler
Superior Room 1 King Bed
Stayed 2 nights in October 2015
good location”
mtr, food, wifi
good location
Reviewed November 03, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
6.3
Good
Man from Hong Kong
Couple
Deluxe Room with 1 King Bed
Stayed 1 night in September 2015
Poor service at reception”
I had a bad experience during my trip stayed at this hotel last week. When I checkin at the front counter, the gentleman staff name "Pang / Wang" attitude is very poor.
If hotel can't improve the attitude of staff, I will not stay in this hotel again.
Reviewed September 14, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
7.0
Very good
Wing from Malaysia
Business traveler
Superior Room 1 King Bed
Stayed 5 nights in August 2015
Good location. Located at the City Center of Humen”
Location. Location. Location.
I had a pleasant stay at this hotel. Overall was fine. However, I find the bed was too hard for me to sleep. Requested to put a comforter on top of the bed and the staffs responded at lightning speed. Amazed me with such service level. I surely stay in this hotel again for my next visit. Highly recommended for those who are planning to visit Humen.
Reviewed September 04, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
6.0
yan from Malaysia
Couple
Superior Room 1 King Bed
Stayed 1 night in August 2015
Convenience place and clean ”
Can connect Facebook , clean , comfortable to stay
Reviewed September 02, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
7.0
Very good
Lioe from Indonesia
Business traveler
Superior Room 2 single Beds
Stayed 1 night in August 2015
Great hotel”
clean, big room, n great view
Reviewed August 31, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
9.0
Exceptional
Yeon from Malaysia
Business traveler
Superior Room 2 single Beds
Stayed 3 nights in May 2015
repeating stay with satisfaction”
location, comfortable bed and high speed wifi
satisfied and will continue to book this hotel for future trip.
Reviewed August 12, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
9.0
Exceptional
Yeon from Malaysia
Business traveler
Superior Room 1 King Bed
Stayed 2 nights in July 2015
Repeating stay with satisfaction”
location, comfortable bed and high speed wifi
satisfied and will continue to book this hotel for future trip.
Reviewed August 12, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.3
Excellent
Yeon from Malaysia
Business traveler
Superior Room 1 King Bed
Stayed 1 night in July 2015
Repeating stay with satisfaction”
convenient, clean & high speed wifi
Great, will continue to book this hotel for future trip.
Reviewed August 12, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
9.0
Exceptional
Changchi from Taiwan
Business traveler
Superior Room 1 King Bed
Stayed 2 nights in July 2015
suitable business and relasing”
location, confortable, and good view
Reviewed July 13, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
6.7
Good
Lim from Singapore
Business traveler
Superior Room 2 single Beds
Stayed 4 nights in June 2015
value for money”
room rate reasonable
Very good.
Reviewed July 01, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
7.7
Very good
Nga from Hong Kong
Couple
Deluxe Room with 1 King Bed
Stayed 2 nights in May 2015
Good”
Good
Good
Reviewed May 26, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
9.7
Exceptional
Andres from Spain
Business traveler
Superior Room 2 single Beds
Stayed 3 nights in April 2015
Nice hotel , staff and not expensive”
staff was very helpfull, speak english and willing to help
I had to change room because I can heard traffic outside and the staff was very helpfull and did it very quickly , not like others hotel in china
Reviewed May 04, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.0
Excellent
Yeon from Malaysia
Business traveler
Superior Room 2 single Beds
Stayed 3 nights in March 2015
Great Location”
Wifi, comfortable, location
It was my repeat stays during business trip, above average for all criteria.
Reviewed April 17, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
6.7
Good
Thye from Singapore
Business traveler
Superior Room 1 King Bed
Stayed 4 nights in March 2015
Value for money”
Location is Good
Alway my best stay in is Hotel....
Reviewed April 04, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.0
Excellent
Thye from Singapore
Business traveler
Superior Room 1 King Bed
Stayed 1 night in March 2015
Staff polite...”
Travel around alway love to stay at Grand Mercure...
Reviewed April 02, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.7
Excellent
Tan from Singapore
Couple
Superior Room 1 King Bed
Stayed 2 nights in February 2015
CHEAP AND GOOD”
Price location comfort
2nd time staying at this hotel. Great value for money and great design. Will come back again next year.
Reviewed March 14, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.0
Excellent
Chun from Taiwan
Couple
Superior Room 1 King Bed
Stayed 1 night in May 2014
Good Hotel”
Great Place
Reviewed March 11, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
9.3
Exceptional
Stanislav from Russia
Business traveler
Superior Room 1 King Bed
Stayed 1 night in March 2015
Everything was OK”
Rooms condition, staff, reliable internet
Was a decent hotel in the needed area. Stayed only a few hours there to sleep, but generally was pretty satisfied and had a good rest. Rooms are clean, staff speaks good English, free and stable wi-fi.
Reviewed March 10, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
9.3
Exceptional
Sally from Indonesia
Business traveler
Superior Room 1 King Bed
Stayed 2 nights in January 2015
great hotel...comfort...will cine back again”
big room..very clean...good location..value for money
It is a nice hotel...big room..very clean..staff can speak good english. This is my second time staying here..and definitely will come back again
Reviewed February 04, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
8.7
Excellent
Lara from Netherlands
Business traveler
Superior Room 1 King Bed
Stayed 19 nights in December 2014
Very clean And comfortable”
Comfortable, clean, Nice staff
Reviewed January 17, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor
7.7
Very good
Tsai from Taiwan
Group
Superior Room 2 single Beds
Stayed 1 night in December 2014
Good environment”
1.great location 2.high standard cleanliness 3.good night sleep in conformtable bed
In general,it was a good experience, however staff couldn't find our reservation at 1st place hence took few minutes and asked many questions for verification, plus our morning call at 7 was not been proceed which really upset us a bit as you don't wanna miss an improtant schedule so that's the reason to request for a morning call from receiption.
Reviewed January 13, 2015
Thank you very much for your comments regarding your stay at the Grand Mercure Dongguan Humen. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience at our hotel, and we hope your next visit will be more pleasant. Sincerely yours,
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Grand Mercure Dongguan Humen By Accor