Grand Mercure Urumqi Hualing Hotel
Grand Mercure Urumqi Hualing Hotel
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Executive Superior King Lounge Access - Bed Grand Mercure Urumqi Hualing Hotel
Executive Superior King Lounge Access - Bed
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Lobby Grand Mercure Urumqi Hualing Hotel
Lobby
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Interior view Grand Mercure Urumqi Hualing Hotel
Interior view
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Interior view Grand Mercure Urumqi Hualing Hotel
Interior view
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See map Grand Mercure Urumqi Hualing Hotel
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Very good
Location
7.9
See all 46 photos Grand Mercure Urumqi Hualing Hotel
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What guests are saying:
Fantastic
Alexandre from Spain
Couple
My stay was very good, the staffs are guest oriented, I wish you a very success.
Saudi from Thailand
Solo traveler
I had a wonderful stay. I never learned the name of my driver to Turpan, but he is the best driver I've ever met. Honest, friendly, and very good at his work. Meeting him was a highlight of my APEC holiday :-)
Jacob from United States
Solo traveler
A really excellent hotel, will always use this in future when I have to pass through Urumqi. Excellent location for shopping.
Karl from Germany
Business traveler
Rooms were spacious and clean. Staff were knowledgeable and gave instructions on how to make a side trip to Turpan. Room service was only average at best which could be improved on, considering the price of the meals.
Shawn from Singapore
Group
We were extremely happy with the Grand Mercure Urumqi as it was quite luxurious for this area of China and was excellent value for such a hotel.
Liz from Australia
Group

Grand Mercure Urumqi Hualing Hotel

Very good location
Excellent
From 83 reviewsSee what guests said
8.4
/
10
Exceptional room comfort and quality
9.1
Value for money8.5
Distance to city center1 Km
Location rating7.9
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
9.1
Exceptional
Room comfort & quality
Executive Deluxe King Lounge Access
Executive Deluxe King Lounge Access
...
  • Room size: 38 m²/409 ft²
  • Nature view
  • 1 king bed
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Executive Superior King Lounge Access
Executive Superior King Lounge Access
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 king bed
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Superior Room with 1 King Bed
Superior Room with 1 King Bed
...
  • Room size: 46 m²/495 ft²
  • Nature view
  • 1 king bed
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Executive Superior Twin Lounge Access
Executive Superior Twin Lounge Access
...
  • Room size: 38 m²/409 ft²
  • Nature view
  • 2 single beds
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Superior King Suite
Superior King Suite
...
  • Room size: 57 m²/614 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Room with 2 single beds
Deluxe Room with 2 single beds
...
  • Room size: 38 m²/409 ft²
  • Nature view
  • 2 single beds
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Deluxe Room with 1 King Bed
Deluxe Room with 1 King Bed
...
  • Room size: 38 m²/409 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Superior Room With 2 Single Beds
Superior Room With 2 Single Beds
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Executive Deluxe King Room
Executive Deluxe King Room
...
    Enter dates to see prices
    Superior King Suite
    Superior King Suite
    ...
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      More about Grand Mercure Urumqi Hualing Hotel

      More about Grand Mercure Urumqi Hualing Hotel

      An overview

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      Real reviews from real guests

      Agoda Reviews (83)Booking.com Reviews (151)
      8.4
      /
      10
      Cleanliness8.8
      Facilities7.8
      Location7.9
      Room comfort and quality9.1
      Service8.5
      Value for money8.5
      Provided by verified guests of Agoda
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      All guests (83)
      All room types
      Showing 64 verified guest comments
      1234
      8.8
      Excellent
      Lunlun from Indonesia
      Group
      Superior Room With 2 Single Beds
      Stayed 2 nights in June 2018
      Comfortable and nice hotel”
      Accors familiar hospitality. You would need car to go to the city centre. Near the hotel there is a little alley selling local foods.
      Reviewed June 24, 2018
      9.2
      Exceptional
      wei from Singapore
      Business traveler
      Superior Room With 2 Single Beds
      Stayed 1 night in June 2017
      Exceptional”
      good location to train station
      Reviewed October 04, 2017
      Thank you for posting a review about your recent stay at the Grand Mercure Urumqi Hualing and we are delighted to know you enjoyed our rooms and great reception staff. We are also introducing new breakfast items like a variety of breads and fresh juices, we want everyone to have super start to the day in beautiful Urumqi.
      Responded October 09, 2017
      Grand Mercure Urumqi Hualing Hotel
      3.6
      Nathan from United States
      Couple
      Superior Room with 1 King Bed
      Stayed 20 nights in January 2017
      Beware of this hotel”
      1. rooms constantly lost power/ you would be asleep and the room would lose power. 2. water would leak from above the shower. I dont mean out of the shower head bout out of the ceiling. 3. the fact that it is on a 5 story hill it is a pain to walk or drive up in the winter. 4. I was not allowed into the 2 restaurants in the hotel because I was white. They forced me to to use the buffet style cafe. There is more but I wanted to just hit the high points
      Reviewed February 14, 2017
      Thank you for taking the time to tell us about your experience at the Grand Mercure Urumqi Hualing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      8.0
      Excellent
      Bee from Malaysia
      Business traveler
      Superior Room With 2 Single Beds
      Stayed 2 nights in April 2016
      convenient”
      room is satisfactory.
      Reviewed December 14, 2016
      Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      10.0
      Exceptional
      Christoph from Switzerland
      Couple
      Superior Room With 2 Single Beds
      Stayed 1 night in October 2016
      Top hotel”
      The hotel has very nice and clean rooms. The staff was very helpful. For dinner we've chosen the chinese restaurant, which has a nice atmosphere and offers some good menues.
      Reviewed October 16, 2016
      Thank you for posting a review about your recent stay at the Grand Mercure Urumqi Hualing and we are delighted to know you enjoyed our rooms and great reception staff. English teaching is a big focus for us this year as so you'll see improvement for your next visit. We are also introducing new breakfast items like a variety of breads and fresh juices, we want everyone to have super start to the day in beautiful Urumqi. Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      6.8
      Good
      Yeo from Singapore
      Business traveler
      Superior Room with 1 King Bed
      Stayed 4 nights in September 2016
      Clean, good location”
      Good service, average breakfast. heavy security during Euro-Asia trade fairs, making hotel guest quite inconvenient.
      Reviewed September 30, 2016
      Thank you for the review about your recent stay at the Grand Mercure Urumqi Hualing. We are delighted to know you enjoyed our spacious guestroom and our friendly staff. While the Spa is not managed by the hotel we will certainly give them your feedback and encourage them to smile a little, life is short; we have to enjoy all of it! Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      8.0
      Excellent
      Chouvayout from Thailand
      Solo traveler
      Superior Room With 2 Single Beds
      Stayed 2 nights in August 2014
      Nice”
      Ok
      Reviewed August 16, 2016
      Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      8.8
      Excellent
      Chen from Malaysia
      Couple
      Superior Room with 1 King Bed
      Stayed 2 nights in June 2016
      location is good for shopping”
      room is clean
      Reviewed June 15, 2016
      Thank you for taking the time to tell us about your experience at the Grand Mercure Urumqi Hualing. We are so pleased to hear that your experience meet your expectations; please allow me to express my sincerest gratitude. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you have any opinion or suggestion, please let me know without hesitation. We are looking forward to you coming back again.
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      8.3
      Excellent
      Ruth from United States
      Couple
      Superior Room with 1 King Bed
      Stayed 1 night in August 2015
      Urumqi hotel”
      good price for the quality; friendly, english speaking manager from upstate NY; clean, comfortable rooms
      We stayed at this hotel at the start and end of our 10 day trip in Northwest Xinjiang. It was very well managed, a friendly staff, clean and comfortable. Highly recommended.
      Reviewed August 21, 2015
      Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      7.3
      Very good
      LIM from Malaysia
      Business traveler
      Superior Room With 2 Single Beds
      Stayed 6 nights in August 2015
      Over all not to bad”
      Thai food is good /room is clean/staff is friendly
      1. Difficult getting taxis.... 2. Wifi is useless. 3. The pillows are too soft. Other than the above,the rest are not too bad
      Reviewed August 20, 2015
      Thank you very much for your wonderful review. We are delighted to have your high regards on our service and room facilities. We look forward to welcoming you back again on your next visit to Urumqi! Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      9.0
      Exceptional
      JASON from United Kingdom
      Business traveler
      Superior Room With 2 Single Beds
      Stayed 4 nights in October 2014
      Safe, English speaking staff, good overall”
      Safe, English speaking staff, good overall
      This hotel presented excellent value for money. It is quite big and airy but most importantly had a calm ambience. Breakfast was included as a bonus and pretty good. The location was fine, as we wanted to be nearer the big trade houses and market. Taxis are readily available and cheap. The best thing about the hotel was staff performance though. China is not easy without Chinese language but the front house staff were very good with some exceptional members to help and support. For foreigners, this is a very, very good choice of a place to stay in Urumqi.
      Reviewed August 20, 2015
      Thank you for posting a review about your recent stay at the Grand Mercure Urumqi Hualing and we are delighted to know you enjoyed our rooms and great reception staff. English teaching is a big focus for us this year as so you'll see improvement for your next visit. We are also introducing new breakfast items like a variety of breads and fresh juices, we want everyone to have super start to the day in beautiful Urumqi. Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      8.0
      Excellent
      Yeo from Singapore
      Business traveler
      Superior Room with 1 King Bed
      Stayed 3 nights in August 2015
      Good service, clean and good location”
      Good service, clean and good location
      Good service, clean and good location
      Reviewed August 17, 2015
      Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      9.7
      Exceptional
      Angeline from Singapore
      Solo traveler
      Superior Room With 2 Single Beds
      Stayed 2 nights in June 2015
      Upgraded my room! ”
      Friendly staff
      They upgraded my room to one with a living room - heavenly!
      Reviewed June 23, 2015
      Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales mananger
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      9.3
      Exceptional
      Angeline from Singapore
      Solo traveler
      Superior Room With 2 Single Beds
      Stayed 1 night in June 2015
      Book early (and online) for best price”
      Good breakfast, easy bus connections, friendly staff
      Good selection for breakfast. Large rooms. Lovely lavender scented toiletries, most appropriate for Xinjiang where Lavender is grown. Tasteful interior design which celebrates Uyger culture. Efficient, friendly service staff (though slightly too strict for this to be a family-oriented, holiday fun-loving hotel) Flat sink was rather odd though - I believe it was about a degree off so water kept pooling to the side of the sink. Struck me as being unhygienic.
      Reviewed June 23, 2015
      Thank you for the review about your recent stay at the Grand Mercure Urumqi Hualing. We are delighted to know you enjoyed our spacious guestroom and our friendly staff. While the Spa is not managed by the hotel we will certainly give them your feedback and encourage them to smile a little, life is short; we have to enjoy all of it! Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      9.7
      Exceptional
      Sally from Malaysia
      Business traveler
      Superior Room With 2 Single Beds
      Stayed 2 nights in June 2015
      Good location, good food”
      location, food and services
      Reviewed June 17, 2015
      Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      9.0
      Exceptional
      tjua from Indonesia
      Family with teens
      Superior Room With 2 Single Beds
      Stayed 2 nights in September 2014
      Best one in Urumqi”
      Clean, Nicely decorated, Friendly and well-trained staffs
      The staffs there were very friendly and polite. I left my jacket at the lobby when we check out to Tulufan before going back to the hotel again, and they still keep it there 😂 that's a lot of plus points for the hotel because it's my favorite jacket. The ammenities is quite complete. But I find the lightings on the bathroom is quite dim. But overall I really love my stay in this hotel.
      Reviewed June 01, 2015
      Thank you for the review about your recent stay at the Grand Mercure Urumqi Hualing. We are delighted to know you enjoyed our spacious guestroom and our friendly staff. While the Spa is not managed by the hotel we will certainly give them your feedback and encourage them to smile a little, life is short; we have to enjoy all of it! Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      9.0
      Exceptional
      Bruno from France
      Couple
      Superior Room with 1 King Bed
      Stayed 2 nights in May 2015
      Very attentive and helpful staff”
      Great breakfast, amazing service
      Some fo the best service I got in China, great value for money
      Reviewed May 22, 2015
      Thank you for your kind review of Grand Mercure Urumqi. We are delighted to hear that you have had such a wonderful time with us. Hope we can welcome you back before long. Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      8.3
      Excellent
      Bruno from France
      Couple
      Superior Room with 1 King Bed
      Stayed 1 night in May 2015
      Good value for money”
      Excellent staff and service
      Location: not in the hearth of Urumqi, so might not please everyone and requires a bit of walking to get a taxi. Great service and support from staff. Main drawback was one of the "smart" lights in the room turning itself on in the middle of the night several times.
      Reviewed May 21, 2015
      Thank you very much for your wonderful review. We are delighted to have your high regards on our service and room facilities. We look forward to welcoming you back again on your next visit to Urumqi! Vincent sales manager
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      9.7
      Exceptional
      CIHAT from Turkey
      Business traveler
      Superior Room with 1 King Bed
      Stayed 2 nights in December 2014
      Clean, safe and good European breakfast”
      Clean, safe and good European breakfast
      Reviewed April 10, 2015
      Thank you very much for your wonderful review. We are delighted to have your high regards on our service and room facilities. We look forward to welcoming you back again on your next visit to Urumqi!
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      9.7
      Exceptional
      CIHAT from Turkey
      Business traveler
      Superior King Suite
      Stayed 2 nights in December 2014
      Clean, safe and good European breakfast”
      Clean, safe and good European breakfast
      Reviewed April 10, 2015
      Thank you very much for your wonderful review. We are delighted to have your high regards on our service and room facilities. We look forward to welcoming you back again on your next visit to Urumqi!
      Responded December 25, 2017
      Grand Mercure Urumqi Hualing Hotel
      1234
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