Grand Metropark Hotel Hangzhou
Grand Metropark Hotel Hangzhou
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Bed Grand Metropark Hotel Hangzhou
Bed
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Lobby Grand Metropark Hotel Hangzhou
Lobby
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Swimming pool [outdoor] Grand Metropark Hotel Hangzhou
Swimming pool [outdoor]
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Ballroom Grand Metropark Hotel Hangzhou
Ballroom
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Excellent
Location
8.6
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Grand Metropark Hotel Hangzhou

Excellent location
- Inside city center
- What's nearby?
Very good
From 133 reviewsSee what guests said
7.8
/
10
Very good cleanliness
7.9
Value for money7.6
Distance to city center0 km
Location rating8.6
Nearest airportHangzhou Xiaoshan International Airport (HGH)
Distance to airport25.6 km
  • 640 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Hangzhou

Room choices
7 travelers are looking at this property right nowBook now before it's too late!
Elegant Suite
Elegant Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 queen bed
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Superior Queen Room
Superior Queen Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Business Queen Room
Business Queen Room
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  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Executive Queen Bed
Executive Queen Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Superior Twin Room
Superior Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 semi double beds
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Executive Twin Room
Executive Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Grand Suite
Grand Suite
...
  • Room size: 90 m²/969 ft²
  • Shower and bathtub
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Delicate King Bed
Delicate King Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Executive King Room
Executive King Room
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 super king bed
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More about Grand Metropark Hotel Hangzhou

More about Grand Metropark Hotel Hangzhou

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (133)Booking.com Reviews (120)
7.8
/
10
Cleanliness7.9
Facilities7.7
Location8.6
Room comfort and quality7.2
Service7.5
Value for money7.6
Provided by verified guests of Agoda
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All guests (133)
All room types
Showing 85 verified guest comments
12345
10.0
Exceptional
myung from South Korea
Business traveler
Superior Queen Room
Stayed 3 nights in September 2018
Thank Cheng Li and Xiao Xing, the receptionists.”
I'm traveling on business at Hangzhou China frequently, and I am staying a the Grand Metropark Hotel Hangzhou at most time. At the recent staying at this hotel (2018. 09. 10 ~ 2018. 09. 13, Room 1605), Cheng Li and Xiao Xing the receptionists give me good service as changing my room into twin beds, arranging my courier package and explaining hotel complimentary service with kind. And I was satisfied with the newly decorated breakfast restaurant furnishing abundant food at the 1st. floor. Whenever I'm visiting Hangzhou, I will stay at this hotel and this hotel deserves to be strongly recommended.
Reviewed September 14, 2018
Thank you for your comments.We'd like to see you are satisfied with the stay at our hotel.We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded October 13, 2018
Grand Metropark Hotel Hangzhou
7.6
Very good
Thomas from United States
Group
Superior Queen Room
Stayed 4 nights in April 2018
Very good”
Good location, wide and variable breakfast selections, reasonably friendly staff. The hotel looks old and sad. Needs renovation especially the carpet and bathroom. The toilet flap is constantly stuck even after their plumber fixed it.
Reviewed April 22, 2018
Dear Guest, Thank you for your honest feedback.Our hotel has been in business 20 years.To make our hotel your best choice both in terms of hardware and services, renovation work will be carried out in a planned way in recent years.For the room problems you mentioned, we have informed the Maintenance Department to do a thorough examination. Hope that you will give us the opportunity to better serve you in the near future.
Responded May 09, 2018
Grand Metropark Hotel Hangzhou
7.6
Very good
Ng from Singapore
Family with teens
Superior Queen Room
Stayed 4 nights in January 2018
Convenient location”
Walking distance to west lake musical fountains and branded goods shopping mall.
Reviewed January 11, 2018
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded January 18, 2018
Grand Metropark Hotel Hangzhou
7.2
Very good
Ng from Singapore
Family with teens
Superior Queen Room
Stayed 4 nights in January 2018
Old hotel”
Airport bus stop directly in front of hotel, very convenient for late traveller, but hotel is too old, carpet on the floor seems dirty, tissue box in the toilet drop off easily, need to do renovation to up keep the hotel image
Reviewed January 07, 2018
Thank you for your honest feedback.Our hotel has been in business 20 years.To make our hotel your best choice both in terms of hardware and services, renovation work will be carried out in a planned way in recent years.For the room problems you mentioned, we have informed the Maintenance Department to improve it. We look forward to welcoming you back in the near future.
Responded January 11, 2018
Grand Metropark Hotel Hangzhou
6.0
Yit from Malaysia
Couple
Superior Twin Room
Stayed 1 night in November 2017
Convenience, Good Location”
Pros- Walking distance to west lake and shopping areas. Besides, easy to get a bus to the airport. The bus will stop in front of the hotel. Cons- The hotel room need some refurbishment. A lot of defects in the room.
Reviewed November 30, 2017
Dear guest, Thank you for your recent patronage in our hotel. We believe that the better service is not only the result of our unilateral effort, but also invaluable and constructive criticism from valuable guest. To make our hotel your best choice both in terms of hardware and services, renovation work will be carried out in a planned way in recent years. Welcome to choose our hotel again!
Responded December 07, 2017
Grand Metropark Hotel Hangzhou
6.8
Good
Adrian from Singapore
Business traveler
Superior Twin Room
Stayed 2 nights in October 2017
Good”
Accessible location to place of interest
Reviewed October 27, 2017
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded November 02, 2017
Grand Metropark Hotel Hangzhou
10.0
Exceptional
百富 from Taiwan
Family with teens
Delicate King Bed
Stayed 1 night in January 2017
Exceptional”
good
Reviewed September 18, 2017
尊敬的客人:感谢您给予我们的好评,您的满意是我们的不懈追求,我们会再接再厉,保证我们的服务品质,期待您的再次光临!祝您生活愉快!
Responded September 21, 2017
Grand Metropark Hotel Hangzhou
8.0
Excellent
Judith from Singapore
Couple
Superior Queen Room
Stayed 1 night in May 2017
Very good”
Location is good. Near eating places and 5 min walk to the nearest exit of the subway. Nearby night market on Saturday. Hotel is also a stop for the shuttle bus service to the airport.
Reviewed June 15, 2017
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel.We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded August 11, 2017
Grand Metropark Hotel Hangzhou
6.4
Good
shan from Malaysia
Business traveler
Stayed 2 nights in November 2016
Good location”
Overall a great stay
Reviewed November 17, 2016
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded August 11, 2017
Grand Metropark Hotel Hangzhou
10.0
Exceptional
LI from Singapore
Business traveler
Stayed 2 nights in April 2016
Good Location ”
Rooms are clean, location are good.
Reviewed July 11, 2016
Dear Guest, Thank you for your patronage in Grand Metropark Hotel Hangzhou last year. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded August 11, 2017
Grand Metropark Hotel Hangzhou
10.0
Exceptional
LI from Singapore
Business traveler
Stayed 1 night in March 2016
Clean Room and Near Shopping Area”
Rooms are clean, staff here are friendly and if are tired after a long day of walking there is a nice massage shop opposite the hotel which is worth the money too.
Reviewed July 11, 2016
Dear Guest, Thank you for your patronage in Grand Metropark Hotel Hangzhou last year. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded August 11, 2017
Grand Metropark Hotel Hangzhou
10.0
Exceptional
hongkun from China
Couple
Stayed 2 nights in March 2016
great”
good!
Reviewed April 27, 2016
Dear Guest, Thank you for your patronage in Grand Metropark Hotel Hangzhou last year. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded August 11, 2017
Grand Metropark Hotel Hangzhou
7.2
Very good
Yong from Singapore
Couple
Stayed 1 night in November 2015
Good location”
Value for stay
Reviewed March 27, 2016
Dear Guest, Thank you for your patronage in Grand Metropark Hotel Hangzhou last year. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded August 11, 2017
Grand Metropark Hotel Hangzhou
8.4
Excellent
Duy from Vietnam
Business traveler
Superior Twin Room
Stayed 1 night in March 2016
Good location”
Located near West Lake, near well-known attractions. Room small but nice. Staff so so
Reviewed March 27, 2016
Dear Guest, Thank you for your patronage in Grand Metropark Hotel Hangzhou last year. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded August 11, 2017
Grand Metropark Hotel Hangzhou
7.0
Very good
Erdene from Mongolia
Business traveler
Stayed 1 night in August 2015
Just an average hotel, a bit overrated”
Location, airport bus, wifi
A good hotel located in the central West Lake area. Nothing special, average cleanliness, decent reception staff who speak slightly above average level of English compared to other hotels in China, room was a bit worn out and definitely not meticulously clean by all standards. The only reason I chose this hotel is because it is departure point of the only airport bus that departs from this area. Speaking of airport buses, I am very disappointed at the concierge girl who sold me the early morning airport bus ticket the night before. She misinformed me by telling me that the bus takes 90 mins to the airport, when in reality it takes 30-40 mins. Overall, given that there is nothing special about this hotel, it is overrated and slightly more expensive than it should be.
Reviewed September 17, 2015
Dear Guest, Thank you very much for staying with Grand Metropark Hotel Hangzhou in 2015.We feel sorry for the experience that you have encountered. We have reviewed the shortcomings and will enhance the related training programs to our staff while ensure that such deficiency would be improved accordingly. Once again, we thank you for your valuable comments and look forward to being of service to you again. Best regards
Responded August 11, 2017
Grand Metropark Hotel Hangzhou
5.7
Nigel from United Kingdom
Business traveler
Stayed 1 night in November 2014
Overnight Stay”
The location and the restaurant for breakfast
It was okay but the rooms are very old and in desperate need of a major overhaul
Reviewed November 07, 2014
Dear Guest, Thank you for your patronage in Grand Metropark Hotel Hangzhou last year. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded August 11, 2017
Grand Metropark Hotel Hangzhou
9.7
Exceptional
LI from Singapore
Couple
Stayed 2 nights in June 2014
Clean & Centrally Located”
Near to Shopping Mall, Rooms are Clean, Nice and Friendly staff
Would say this hotel is very good for couple. It been my first time there. Hotel are centrally located and minutes to shopping mall and eatery.
Reviewed September 03, 2014
Dear Guest, Thank you for your patronage in Grand Metropark Hotel Hangzhou in 2014. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded August 11, 2017
Grand Metropark Hotel Hangzhou
6.0
mei from Malaysia
Business traveler
Stayed 1 night in May 2014
nice and comfortable”
food, hotel and place
the place is strategically located in the heart of the town. food is easily available at walking distance. many authentic local hawker food can be found. since i always travel for business purpose, this hotel has always been the choice of mine..
Reviewed July 30, 2014
Dear Guest, Thank you for your patronage in Grand Metropark Hotel Hangzhou in 2014. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
Responded August 11, 2017
Grand Metropark Hotel Hangzhou
7.3
Very good
yeni from Indonesia
Business traveler
Stayed 1 night in November 2013
good hotel, bad service”
good location, comfort room, shuttle bus to airport
The hotel has comfortable bed and good location.But the staff is really not responsible. They even get lost my train Ticket that I already booked few days before I arrived. This make problem since we could not buy ticket with same schedule because my ID already enter the system. Beware, you need to book business class to have free WIFI. which is standard for other class hotel.
Reviewed November 29, 2013
Thank you very much for staying with Grand Metropark Hotel Hangzhou in 2013.Recently, we presents 72 newly remodeled guest rooms called “Delicate Room”.We look forward to welcoming you again and assure you that everything possible will be done to make your stay a very enjoyable one. Best regards
Responded January 04, 2018
Grand Metropark Hotel Hangzhou
5.0
Sugiarto from Indonesia
Business traveler
Stayed 1 night in May 2013
The Concierge / front desk unfriendly / not helpfu”
Nothing the best
I will not stay again in this Hotel ! When we arrived at this Hotel , the Concierge man just look at us and do not help us to bring our luggage.This never happened in other Hotel all over the world!
Reviewed May 27, 2013
Thank you very much for staying with Grand Metropark Hotel Hangzhou in 2013.Recently, we presents 72 newly remodeled guest rooms called “Delicate Room”.We look forward to welcoming you again and assure you that everything possible will be done to make your stay a very enjoyable one. Best regards
Responded January 04, 2018
Grand Metropark Hotel Hangzhou
12345
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