Grand Park Xian
Grand Park Xian
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"The room is clean and the staff is helpful."

Kaenfa

02 January 2018

Superior - Guestroom Grand Park Xian
Superior - Guestroom
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Lobby Grand Park Xian
Lobby
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Lobby
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Interior view Grand Park Xian
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Exceptional
Location
9.2
See all 46 photos Grand Park Xian
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Grand Park Xian

Exceptional location
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Excellent
From 175 reviewsSee what guests said
8.2
Recommended by 81% of guests
Value for money7.9
Distance to city center0.5 km
Location rating9.2
Nearest airportXianyang International Airport (XIY)
Distance to airport27.2 km
Has restaurantYes
  • 190 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked 2 hours ago
Family Connecting Room
Family Connecting Room
...
  • City view
  • 50 m²/538 ft²
  • 2 single beds and 1 super k...
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Superior
Superior
...
  • City view
  • 24 m²/258 ft²
  • 2 single beds or 1 double b...
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Deluxe Suite
Deluxe Suite
...
  • City view
  • 75 m²/807 ft²
  • 1 king bed
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Executive
Executive
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds or 1 double b...
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Deluxe City Wall View Room
Deluxe City Wall View Room
...
  • City view
  • 25 m²/269 ft²
  • 2 single beds or 1 double b...
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Superior Suite
Superior Suite
...
  • City view
  • 56 m²/603 ft²
  • 1 queen bed or 2 semi doubl...
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Deluxe Suite
Deluxe Suite
...
  • 75 m²/807 ft²
  • Non-smoking
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Superior Suite
Superior Suite
...
  • 56 m²/603 ft²
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Walls View Room
Walls View Room
...
  • Non-smoking
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Superior Room
Superior Room
...
  • Non-smoking
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More about Grand Park Xian

More about Grand Park Xian

"We enjoyed our stay there."

Reviewed 23 May 2016

ZhaoZhi from Australia

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Good, value for money, worth"

TAN from Malaysia

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Solo traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (175)Booking.com Reviews (1395)
8.2
Cleanliness8.1
Facilities7.6
Location9.2
Room comfort and quality8.1
Service8.1
Value for money7.9
Provided by verified guests of Agoda
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Superior
Deluxe City Wall View Room
Executive
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Showing 132 verified guest comments
12345
8.0
Excellent
Cinderella from Netherlands
Couple
Superior
Stayed 5 nights in August 2018
Good location and large, clean rooms”
Metro stop is right in front of the hotel. If you want to walk it is only 15 min walk to the bell tower and drum tower. Plenty of places to eat around the hotel. We did not try the food in the hotel. Some of the staff speak good English and are helpful and have good knowledge. Rooms have safes, fridges and special drinking water taps
Reviewed August 14, 2018
10.0
Exceptional
Carolyn from Singapore
Solo traveler
Superior
Stayed 4 nights in April 2018
Great staff and very comfortable hotel”
My friend and I had a fantastic time at the hotel. The guest services such staff took great care of us, getting us the best tickets to several shows (Jake and several other gentlemen whose names I forgot) and one guy even dropped us off at a show when we were running late. Everyone was really helpful and friendly. The staff really made our stay in Xian worthwhile. Will definitely go back.
Reviewed May 07, 2018
Dear Valued Guest, Thank you for choosing Grand Park Xian and for taking the time to share your feedback. We have noted your valuable feedback on our service standard and will certainly review the process to seek for any improvement on it. We take all guest comments very seriously and once again we look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian
Responded June 08, 2018
Grand Park Xian
6.0
Calvin from Singapore
Business traveler
Superior
Stayed 3 nights in April 2018
Great hotel with poor service ”
All the staffs in this hotel do not speak English and it is a struggle to communicate. Reception staff was rude when we check in at midnight becos she could not understand English and very frustrated attending to us.
Reviewed April 25, 2018
Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We have noted your valuable feedback on staff English, we will enhance the English training to seek for any improvement on it . We take all guest comments very seriously and look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian General Manager
Responded April 26, 2018
Grand Park Xian
9.6
Exceptional
Thomas from United States
Business traveler
Superior
Stayed 5 nights in February 2018
Chinese 5 Star”
This is a Chinese 5 Star hotel. It's not on an International level, so just be aware that it's much closer to a 3 or 4 star.....but, the price is right and the location is great. My toilet didn't flush.
Reviewed February 17, 2018
Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We have noted your valuable feedback and will review the process to seek for any improvement on it . We take all guest comments very seriously and look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian General Manager
Responded February 28, 2018
Grand Park Xian
7.2
Very good
Phuong from Australia
Couple
Superior
Stayed 4 nights in January 2018
Good location to stay”
The hotel bases in south gate of the city wall. My room has an excellent view. Room is clean but toilet is old so toilot flushing not work well. Staff are nice and friendly. One thing I was not happy with is payment at the property. They charged me by Chinese dollar, then exchanged to AUD, so I paid more than the amount that I was confirmed in booking.
Reviewed January 22, 2018
Dear Valued Guest, Thank you for choosing Grand Park Xian and for taking the time to share your feedback. We have noted your valuable feedback on our service standard and will certainly review the process to seek for any improvement on it. We take all guest comments very seriously and once again we look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian
Responded February 05, 2018
Grand Park Xian
8.4
Excellent
Kaenfa from Thailand
Business traveler
Superior
Stayed 2 nights in November 2017
Good location”
Close to subway which can lead you to any place in Xian. The room is clean and the staff is helpful.
Reviewed January 02, 2018
Dear Valued Guest, Thank you for choosing Grand Park Xian and for taking the time to share your feedback. We have noted your valuable feedback on our service standard and will certainly review the process to seek for any improvement on it. We take all guest comments very seriously and once again we look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian
Responded February 05, 2018
Grand Park Xian
9.2
Exceptional
Shannon from United States
Couple
Deluxe City Wall View Room
Stayed 2 nights in December 2017
Within Walking Distance”
Lovely. Close. Clean. Great food! Comfortable. Night view of old wall is superb (from wall view room)
Reviewed January 01, 2018
Dear Valued Guest, Thank you for choosing Grand Park Xian and for taking the time to share your feedback. We have noted your valuable feedback on our service standard and will certainly review the process to seek for any improvement on it. We take all guest comments very seriously and once again we look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian
Responded February 05, 2018
Grand Park Xian
6.8
Good
MING from Singapore
Solo traveler
Superior
Stayed 2 nights in November 2017
Good”
Poor service. I asked for some help with touring the city and a female staff explained a bit but then proceeded to ask me if I was a staying guest. Upon verification, she just starred at me blankly. The verification was wholly unnecessary and doesn't leave me a good impression. Hotel staff must be trained to improve service level in the hotel.
Reviewed December 02, 2017
Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We have noted your valuable feedback on staff service and will enhance the service standard training to improve staff service . We take all guest comments very seriously and look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian General Manager
Responded December 07, 2017
Grand Park Xian
6.8
Good
Teh from Malaysia
Couple
Superior
Stayed 3 nights in October 2017
Hotel room n facilities are too old”
Helpful staff of golden jey
Reviewed October 21, 2017
Dear Valued Guest, Thank you for choosing Grand Park Xian and for taking the time to share your feedback. We have noted your valuable feedback on our service standard and will certainly review the process to seek for any improvement on it. We take all guest comments very seriously and once again we look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian
Responded October 23, 2017
Grand Park Xian
5.6
daryl from Australia
Business traveler
Deluxe City Wall View Room
Stayed 2 nights in June 2017
Not a business hotel”
This was booked by an agent as a business hotel. It is not. Suitable for tourists on a budget but even on a budget I would not feel comfortable staying there. That said, I did find the manager very helpful.
Reviewed August 11, 2017
Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We have noted your valuable feedback and look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian General Manager
Responded August 23, 2017
Grand Park Xian
9.2
Exceptional
IRENE from Philippines
Couple
Superior
Stayed 3 nights in July 2017
really good”
This hotel is one of the oldest in the city. Location is excellent we took the subway from the train station as per recommendation of the hotel and it was easy. The exit is right in front of the hotel very convenient, and it is in front of the Yongningmen Gate of the city wall. Service is excellent and the food in the buffet is excellent as well. It's a balance between western food and asian food.
Reviewed August 01, 2017
Dear Valued Guest, Thank you for choosing Grand Park Xian during your last visit in Xian and for taking the time to share your feedback. We are pleased to know that you had a wonderful stay with us and satisfied with our hotel location and service. We take all guest comments very seriously and look forward to having another privilege of welcoming you back again in the near future. General Manager Grand Park Xian
Responded August 23, 2017
Grand Park Xian
8.4
Excellent
Chris from United States
Group
Executive
Stayed 2 nights in May 2017
Weekend visit to Xi'an”
Very nice hotel. Great breakfast. Good location. Clean nice place. I booked a certain type of room and it wasn't available. I got a simple room with double beds. My price was 100RMB higher that the other 3 people in my group even though our rooms were identical.
Reviewed May 22, 2017
Dear Valued Guest, Thank you for choosing Grand Park Xian and for taking the time to share your feedback. We have noted your valuable feedback on our service standard and will certainly review the process to seek for any improvement on it. We take all guest comments very seriously and once again we look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian
Responded June 27, 2017
Grand Park Xian
8.4
Excellent
Matt from Australia
Family with teens
Stayed 4 nights in April 2017
Great Location”
Straight opposite one of the city gates and a 2 minute walk to the metro station this is perfectly located. We had 2 adjoining rooms (with our 2 children aged 11 and 14) Staff were helpful enough and spoke adequate English. Rooms are basic. Our double bed was 2 singles pushed together which wasn't the best. Bathroom is certainly not extravagant. Housekeeping freshened the rooms up daily. Breakfast buffet was quite good with plenty of variety. Games room and gym were pretty good. Kids would have loved a pool but we knew there was not one prior to staying. All in all I would say 7/10. I would stay there again.
Reviewed May 04, 2017
Dear Valued Guest, Thank you for choosing Grand Park Xian and for taking the time to share your feedback. We have noted your valuable feedback on our service standard and will certainly review the process to seek for any improvement on it. We take all guest comments very seriously and once again we look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian
Responded June 27, 2017
Grand Park Xian
8.4
Excellent
Esperanza from Spain
Couple
Deluxe City Wall View Room
Stayed 4 nights in March 2016
Geat location”
Very comfortable hotel in the nearby of the city wall. Very quiet area but two minutes away from the city center. If you have a room with view to the wall you can see all the performances.
Reviewed February 12, 2017
Dear Valued Guest, Thank you for choosing Grand Park Xian and for taking the time to share your feedback. We have noted your valuable feedback on our service standard and will certainly review the process to seek for any improvement on it. We take all guest comments very seriously and once again we look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian
Responded July 13, 2017
Grand Park Xian
10.0
Exceptional
TAN from Malaysia
Solo traveler
Superior
Stayed 1 night in April 2016
Good, value for money”
Good, value for money, worth
Reviewed October 16, 2016
Dear Valued Guest, Thank you for choosing Grand Park Xian and for taking the time to share your feedback. We have noted your valuable feedback on our service standard and will certainly review the process to seek for any improvement on it. We take all guest comments very seriously and once again we look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian
Responded October 18, 2017
Grand Park Xian
7.6
Very good
Hyun from South Korea
Family with young children
Superior
Stayed 2 nights in August 2016
Decent hotel ”
Very close to Xi'an downtown and metro station. Decent hotel for sightseeing and traveling.
Reviewed August 28, 2016
Dear Valued Guest, Thank you for choosing Grand Park Xian and for taking the time to share your feedback. We have noted your valuable feedback on our service standard and will certainly review the process to seek for any improvement on it. We take all guest comments very seriously and once again we look forward to having another privilege of welcoming you back again in the near future. Grand Park Xian
Responded October 18, 2017
Grand Park Xian
9.6
Exceptional
colin from New Zealand
Business traveler
Superior
Stayed 2 nights in July 2016
Xian”
Second time staying here, great views to the south gate, can't fault it.
Reviewed July 15, 2016
9.2
Exceptional
Jon from Canada
Couple
Superior
Stayed 3 nights in June 2016
Just outside the south gate”
This hotel is located just outside the south gate of the old city. We went on top of the wall at the south gate and rented bikes and rode around the perimeter of the wall which is about 14 km. It took about 2 hours and was a lot of fun despite the overwhelming heat. The room and breakfast are both excellent and we found the concierge, Kobe, extremely helpful. In the evenings. a pianist plays the piano in the lounge. We took the hotel car to see the Terra Cotta warriors but in retrospect, thought it was over-priced. Instead of taking us directly to the Terra Cotta warriors early in the morning so we could avoid the crowds, our driver insisted on taking us first to a pre-historic museum that we weren't really interested in. It is probably better to just take a taxi to see the Warriors and don't use the hotel car.
Reviewed July 08, 2016
7.2
Very good
Gesche from Germany
Family with teens
Stayed 2 nights in May 2016
functional hotel - okay for short stay”
We had two connected rooms facing the south gate , which was a nice view. They were clean and functional, however right next to it is a Club / discotheque which had Music on on Monday & Tuesday night until early morning (2am). As the Windows are not closing tight and one of ours had even a broken frame, you could hear every bit until they stopped. breakfast choice was limited for Western Food.
Reviewed May 30, 2016
9.6
Exceptional
Gigi from Australia
Couple
Executive
Stayed 2 nights in May 2016
Location location ”
The hotel is near the City Wall, we had an executive room on the 9th floor with views of the wall day and night. We had access to the Crystal Club with wine, beer and snacks from 5.30 to 7.30pmt. Service excellent, old but very well maintained. We enjoyed our stay there.
Reviewed May 23, 2016
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