Book Now: Guangzhou Lucky Hotel

Review score
From 28 reviewsSee what guests said
5.3

Real reviews from real guests

Agoda Reviews (28)Booking.com Reviews (100)
5.3
Review score
From 28 reviews
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Cleanliness5.2
Facilities3.2
Location7.4
Room comfort and quality4.5
Service5.3
Value for money5.4
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Showing 26 verified guest comments
4.0
Ting from Hong Kong
Family with young children
Superior Twin Bed
Stayed 2 nights in April 2012
Only attractive in advertising photos”
Nothing
Not recommend this hotel next time. Hotel lobby: small and not tidy enough Lift: slow and with unpleasant smell, not even have the "China standard" carpet inside the lift Corridor: covered with dirty table cloth (it stayed there for the whole period we lived) Room: the first room we were alloted had toilet leaking problem and engineer came almost immediately (this part of service was good). The engineer told us in just one minute that he could not fix the problem immediately and asked us to deal with front desk. However, the front desk staff informed that our room was the last available standard room. They had not standard room for us to change. The next available room would be deluxe room, which will be RMB40 per night. We insisted that we would not pay any thing extra, because toilet maintenance should be hotel's responsibility not us. Finally, they agreed to "upgrade" us to a deluxe room without additional charge. The room was actually next door and it looked exactly the same as the previous room, same size, same decoration and same amentity. We just felt cheated. Check out: front desk staff did not understand English well and could not communicate with customers. It took around 20 minutes for them to communicate with a guest from India, who was in front of us, for an issue of plug converter. The first front desk staff did not know how to say the word and she kept trying the explain with her body language with consulting other staff, which she got answer in a minute after she had asked for help. That is all my comment and I would suggest all of you to choose wisely. In general, Guangzhou is a nice city to stay, to shop and to dine out. Don't be ruined by your selection of hotels.
Reviewed April 12, 2012
2.3
vincent from France
Solo traveler
Standard Single A
Stayed 1 night in July 2014
Guangzhou Lucky Hotel”
certes, ce n'est pas cher, mais la chambre est ridiculement petite et avec une fenetre qui done sur le couloir de l'hotel. Le personnel du lobby n'est pas souriant. Au même prix, il y a des hotels bien mieux dans le quartier.
Reviewed August 11, 2014
感谢您的点评。对于您入住期间遇到的问题我们表示歉意。我们绝不希望让客人有不好的体验,我确保将彻查您所提到的问题。方便的话我希望可以进一步向您了解入住期间的情况,以便我们改善酒店的设施和服务。 感谢您入住我们的酒店,希望下次继续为您服务。 祝好
Responded October 06, 2017
Guangzhou Lucky Hotel
6.7
Good
Klaus from Austria
Business traveler
Superior Twin Bed
Stayed 1 night in March 2014
durchschnittliches Geschäftshotel”
Lage, nahe zu Shops und Restaurants
Finger weg von den billigsten Zimmern, ohne Fenster und winzig. Insgesamt ist Preis/Leistung für die Zimmer an der Schmerzgrenze, Lage und Infrastrukur (UBahn, Restaurants, Bahnhof und nahe zu manchen Textilmärkten) ist sehr gut.
Reviewed March 23, 2014
4.3
Sui from Hong Kong
Couple
Superior Twin Bed
Stayed 1 night in April 2012
與地圖位置不一的酒店”
應該是新裝修厠所;但係漏水
與輸入位置顯示不一樣;厠所漏水,要在房等師父維修;叫幾次才幫我換房;換完房又入不到房,要等十幾分鐘才有人幫我插咭入房;我自己依然不能自由出入。因門咭依然用唔到!walk in 價仲平過上綱訂.
Reviewed April 12, 2012
4.7
Fengwei from China
Solo traveler
Standard Single A
Stayed 5 nights in December 2012
宛如进入了阿拉伯国家”
交通方便,地处繁华地段
第一次去广州,也见识了广州的外国人真多。这个宾馆好像就是阿拉伯国家的商务人士的中转或者聚集地。记得最清晰的是,一个中国人在电梯里问一个老黑,"African",老黑回应道,"Chinese cann't speak English, Chinese is not open, did you go to Africa?","No","If you go, never come back"。老黑在说最后一句的时候,还把手放在嘴巴上,做了一个吃的动作。后背一阵凉风。因为外国人多,挺吵的。有时候会有人从走廊的那头呼喊另一头的同伴,宛如把自己置身于在旷野中。
Reviewed December 20, 2012
7.6
Very good
Essa from Oman
Solo traveler
Deluxe King Bed
Stayed 3 nights in October 2017
65”
ما يميز الفندق الموقع حيث يقع في المنطقه العربيه جار فندق آسيا الضخضم . اما النظافه جيده ولكن الاثاث قديم والسرير صلب حتى انك تسمع صوت الاسبرنج بالسرير اثناء الحركه به . اما السعر شوي غالي مقارنة لمستوى الفنادق خارج المنطقه العربيه .
Reviewed October 22, 2017