Halong Pearl Hotel
Halong Pearl Hotel
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Superior Twin - Guestroom Halong Pearl Hotel
Superior Twin - Guestroom
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Lobby Halong Pearl Hotel
Lobby
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Interior view Halong Pearl Hotel
Interior view
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Swimming pool [outdoor] Halong Pearl Hotel
Swimming pool [outdoor]
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See map Halong Pearl Hotel
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Excellent
Location
8.0
See all 26 photos Halong Pearl Hotel
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Good
From 71 reviewsSee what guests said
6.8
/
10
Value for money6.7
Location rating8.0
Nearest airportCat Bi International Airport (HPH)
Distance to airport36.7 km
  • 670 meters to the beach

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
Superior Twin
Superior Twin
...
  • Room size: 28 m²/301 ft²
  • Partial sea view
  • 2 single beds
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Deluxe Twin
Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 2 single beds
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Superior Double
Superior Double
...
  • Room size: 28 m²/301 ft²
  • Partial sea view
  • 1 double bed
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Deluxe Double
Deluxe Double
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
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Suite
Suite
...
  • Room size: 68 m²/732 ft²
  • Shower and bathtub
  • 1 king bed
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More about Halong Pearl Hotel

More about Halong Pearl Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Property's guest policies

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Some helpful facts

The property

Non-smoking rooms/floors: yes
Number of bars/lounges : 01
Number of floors: 12
Number of restaurants: 01
Number of rooms : 160
Year property opened: 2005
Most recent renovation: 2013

Real reviews from real guests

Agoda Reviews (71)Booking.com Reviews (12)
6.8
/
10
Cleanliness6.7
Facilities6.2
Location8.0
Room comfort and quality6.4
Service6.5
Value for money6.7
Provided by verified guests of Agoda
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All guests (71)
All room types
Showing 52 verified guest comments
123
9.6
Exceptional
Yuichi from Japan
Couple
Superior Double
Stayed 1 night in October 2018
Great service!”
Hotel staff served some fruits for us while we went out! Hotel was so clean and breakfast was so nice!
Reviewed October 10, 2018
8.0
Excellent
CHAU from Vietnam
Family with young children
Superior Double
Stayed 1 night in September 2018
Ok with the price /quality”
Ok
Reviewed October 08, 2018
2.8
RAPHAEL from Switzerland
Family with teens
Superior Double
Stayed 1 night in August 2018
So disappointing”
This hotel is definitely not up to the current standards, the building is old and cracking, the staff is nice but feels depressed about the hotel itself, the breakfast is the worst I have experienced in Vietnam (bad coffee, dry bread and cereals, that's it !), I was given a smoking room although travelling with kids... Will not go there again.
Reviewed September 20, 2018
4.4
David from Australia
Solo traveler
Superior Twin
Stayed 5 nights in March 2018
Had to make urgent phone call and it Coast me $60.they would not compromise it with me. ”
Very rude staff.none new any English at all, like talking to a brick wall.
Reviewed March 23, 2018
4.8
Viktoria from Hungary
Group
Superior Double
Stayed 1 night in July 2017
"Okay"”
However we had a reservations online they said the hotel is full so we got a different room where the bathroom was moldy. So we had to wait in that room for the staff to clean it. All in all after an hour we got a better room at the end thanks to the reception manager who was really helpful and nice.
Reviewed July 05, 2017
6.8
Good
Daniella from Canada
Group
Superior Twin
Stayed 2 nights in May 2017
Nice hotel, terrible staff”
The hotel itself was fairly nice, but that staff were awful. They tried to rip us off on numerous occasions for excursions and taxis. For instance, would send you out of your way in a taxi to make more money and when you would try to talk to them they would rudely interrupt you by picking up the phone and talking. Overall good location, but if possible highly recommend staying elsewhere. Unfortunately the staff ruins this hotel.
Reviewed May 25, 2017
6.0
JAEYOUNG from New Zealand
Family with teens
Superior Twin
Stayed 1 night in January 2015
three stars hotel ”
location location location
The staffs were not very professional. The room was pretty old and not very clean. I wouldn't stay there again.
Reviewed February 04, 2015
6.3
Good
Gek from Malaysia
Family with teens
Deluxe Twin
Stayed 1 night in December 2014
OK”
Location
Reviewed December 21, 2014
5.0
Joseph from Australia
Couple
Superior Double
Stayed 8 nights in April 2014
Not a "Westerners Hotel".”
Views and Ha Long Bay.
Hotel has potential. However lake of English does not make it attractive to Westerners. Inability of CHEF to cook poached or boiled eggs was disappointing.I ended up being annoyed with items on menu - NO HAVE OR NO CAN DO ! Such as, Cream Caramel on menu - no have. Picked f cocktails from menu - no can do ! Pool was not operating. Best was the bell boys.
Reviewed April 11, 2014
6.3
Good
Rowena from New Zealand
Business traveler
Superior Double
Stayed 1 night in July 2013
Very nice hotel with good views”
Central location convenience clean views are good
Overnighter pleasant only stayed one night prior to boat trip in Halong bay. View was awesome from room. Would be better with a balcony.
Reviewed August 11, 2013
9.7
Exceptional
Milan from United Kingdom
Solo traveler
Superior Twin
Stayed 3 nights in May 2013
Excellent will go back again”
Friendly location good price
Reviewed May 29, 2013
6.7
Good
Nhung from Vietnam
Group
Superior Twin
Stayed 2 nights in April 2013
Comfortabe”
Very good location
Reviewed April 27, 2013
9.0
Exceptional
Joy from Australia
Group
Superior Twin
Stayed 2 nights in June 2012
Good location”
Nice pool
the hotel was walking distance from the boats and the town as well as the beach and the night market. enjoyed our few nights there except the first morning was incredibly noisy with a bus load of guests leaving early but the next morning was ok and the pool is lovely but you have to walk out the front of the hotel and go around as there is no exit at the back. the rooms were a good size and the view is beautiful.
Reviewed July 19, 2012
5.7
Dat from Australia
Family with young children
Superior Twin
Stayed 2 nights in April 2012
Not as expected”
None
Walking in may be a 4 star hotel but staying there it does not feel like 4 star. Room and generally the hotel looks outdated, an upgrade is due. The swimming pool was out of service during our stay. Staff can be more cheerful and make guest feel more welcom. We had 2 boys a 4 and 5 year old and was charged $10 per night for the second child. Buffet breakfast was ok.
Reviewed April 21, 2012
8.0
Excellent
David from United States
Solo traveler
Superior Twin
Stayed 1 night in March 2012
Really nice place, really nice people”
Location, price, people
it's important to tell your taxi driver that this is right next to the novotel! there are too many hotels with the word "halong" at the beginning for every cab driver to know just which one you mean, but the novotel is just next door and the drivers all know it. once you're at the halong pearl, you'll be in good shape. delightful!
Reviewed April 13, 2012
6.0
Tsz from United Kingdom
Solo traveler
Superior Twin
Stayed 1 night in December 2011
Nice room ”
Cozy room but service has to be improved
We stayed one night at this hotel after a day on the boat. The room is cozy and clean but the hotel staff is not very friendly. We want to make a call to confirm the pick up time back to town. Since the driver speaks vietnamese, we asked the hotel staff to help making a call for us. They weren't willing to help us much and wanted to charge us for that. We were shocked. At the end we went to a restaurant and asked the waiter for translating.
Reviewed January 08, 2012
7.7
Very good
David from Australia
Business traveler
Superior Double
Stayed 3 nights in August 2011
Comfortable hotel for business”
Substantial view over Ha Long Bay, convenient to restaurants, souvenir shops and Novotel
Very welcoming and attentive staff who proactively relocated my room to improve wifi access and promptly arranged repair of downed internet line the next day. Adequate breakfast buffet and dining facilities though limited non-Vietnamese options. Large pool and tennis court and an untested massage service. Comfortable rooms through rather firm mattresses. Easy walking distance to a large range of inexpensive Vietnamese seafood restaurants, plus basic Japanese/Korean and Italian restaurants. The location of the Novotel next door provides an easy 'escape' from Viet Nam and great buffet dinner when required!
Reviewed August 27, 2011
4.7
Howard from United Kingdom
Couple
Superior Double
Stayed 3 nights in April 2011
An ordinary hotel without much warmth”
The barman in the 12 floor bar
The hotel was very ordinary, without atmosphere. The pool looked dirty and was not ready to receive visitors. No cushions for the loungers. The restaurant in a morning was heaving with visitors who looked as though they were just calling at the hotel for breakfast, this was a very unpleasant experience. The room was ok but nothing special. The one saving grace was the barman in the 12th floor bar. He was a very friendly and welcoming man.
Reviewed May 06, 2011
9.0
Exceptional
Gianroberto from Italy
Couple
Superior Twin
Stayed 1 night in March 2011
Hotel pleasant for services”
hotel quality
we have been in this hotel for 2 night in march 2011 and it was very pleasant staying in this hotel for rooms, services and position. the staff was very kind.
Reviewed April 07, 2011
9.7
Exceptional
Jim from United States
Solo traveler
Superior Twin
Stayed 1 night in January 2011
Nice hotel with a great view of Halong Bay”
Excellent location, nice staff
The Halong Pearl Hotel is located in a convenient area of Halong Bay. There are geat views of the Bay and the market is within a reasonable walking distance.
Reviewed February 02, 2011
123
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